Europe Soft Facility Management Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Europe Soft Facility Management market is segmented by type (Office Support and Landscaping Services, Cleaning Services, Catering Services, Security Services), by end-user (Commercial, Institutional, Public/Infrastructure, and Industrial), and by Country (Germany, United Kingdom, France, Italy, Spain, and Rest of Europe). The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

Europe Soft Facility Management Market Size

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Europe Soft Facility Management Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 3.00 %
Market Concentration High

Major Players

Europe Soft Facility Management Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Europe Soft Facility Management Market Analysis

The Europe Soft Facility Management market revenue is expected to grow at a CAGR of 3.0% over the next five years. Key soft facility management companies, such as Cbre group Inc, Mitie Group PLC, Emcor Facilities Services WLL, Atlas FM Ltd, and Sodexo Inc., are constantly innovating by making significant R&D investments.

  • Increasing investments in the healthcare sector with new production facilities are expected to drive the growth of the market studied. For instance, in May last year, BD (Becton, Dickinson, and Company) built a USD 200 million high-tech manufacturing facility in Zaragoza, Spain, to support the production of pre-fillable syringes for vaccines and other biologics.
  • The market is witnessing multiple strategic acquisitions between the market leaders in these regions. For instance, Samsic acquired Uniserve building cleaning GmbH, a German cleaning and security services provider. The acquisition will strengthen its services in Germany, including hygiene, cleaning, green spaces, snow removal, and safety services.
  • Long-term soft facility management services contracts will create new growth opportunities for the market. For instance, A&R services won a new commercial cleaning contract with the Bart Ingredients Company to provide cleaning services in Severn Beach, Bristol.
  • The spread of COVID-19 forced the mass closure of workspaces and the implementation of work-from-home policies in most industries, especially in the corporate buildings of the IT and telecommunication sectors, which negatively affected the market. However, for some businesses, the new normal initially meant virus-proofing their offices through short-term fixes, new working patterns, and long-term design upgrades that put hygiene at the core of running the workplace. This positively impacted the region's soft services, such as COVID-19 cleaning services.
  • The post-COVID-19 periodhas encouraged the Europe soft facility management vendors to increase investments in mergers and acquisitions to improve service and technology, in order to gain an edge in the market. For instance, in October last year, Levy merged with the Zoove group, a German company that offers facility management to enable SaaS solutions in the cleaning facility management sector. The technological upgrade helps Zoove optimize the planning, analysis, quality management, and communication along with reporting the status of working hours, room status, and cleaning activities in real-time with a mobile application. Therefore, with increased digitization trends, the adoption of modern soft facility management is expected to increase during the forecast period.

Europe Soft Facility Management Market Trends

This section covers the major market trends shaping the Europe Soft Facility Management Market according to our research experts:

Infractructure developments is expected to bring new opportunities for the market

  • The commercial sector covers office buildings occupied by business services, such as corporate offices of manufacturers, IT and telecommunication, finance and insurance, property, and other service providers. In the commercial sector, there is a need for cleaning, security, catering, support, environmental management, and others services. Infrastructure developments/ new building construction need cleaning and maintenance services.
  • The growing investments in infrastructure developments are further expected to increase the region's demand for facility management services. It is quite evident with the recent developments in the region. For instance, in August last year, Google opened a new Google Cloud region in Berlin-Brandenburg with investment plans in renewable energy. The company plans to further invest in Germany's transition to a digital and sustainable economy. The company plans to invest approximately USD 1.06 billion in digital infrastructure and clean energy by 2030.
  • Key players in the market are expanding their short-term contracts to long-term, which is expected to drive the market's growth. For instance, in March this year, Walton Centre NHS Foundation Trust extended its partnership with ISS UK to provide security, helpdesk, retail restaurant, patient catering, healthcare cleaning services, and hospitality across the main hospital and Sid Watkins buildings. The new contract is worth USD 3.70 million a year for three years and has the option to extend for up to two further years.
  • The growth in construction activities across Europe is significantly boosting the demand for SFM services in the region. For Instance, JCDs deal with all aspects of post-construction cleaning services, from bathrooms to baseboards, vacuuming to polishing.
  • According to the Department for International Trade, FDI (Foreign direct investment) projects are expected to grow at a CAGR of 3% from 2017 to 2022. Such FDI investments in construction activity would create new growth opportunities for the Soft facility management market.
Europe Soft Facility Management Market - Number of FDI projects, in United Kingdom, 2017 - 2022

United Kingdom is Expected to Witness Significant Growth

  • The soft facility management market across the United Kingdom is expected to grow at a high rate over the next five years. Given the increased penetration of soft facility management services, vendors are now increasingly focusing on using specialized services to gain a foothold in the market, which witnessed several changes due to the macroeconomic and social changes in the region.
  • According to a survey conducted by the Royal Institute of Chartered Surveyors in Q2 2021, the demand for soft facility management services has increased across all sectors except retail. Further, the growth was most prominent in the healthcare sector.
  • On the other hand, the United Kingdom facility management market is majorly driven by increasing private investments in real estate, growing facilities in the pharmaceutical industry, and hygiene factors in educational, government, and commercial properties. This has increased the contractual services in cleaning and maintenance services.
  • Healthcare infrastructure developments are growing owing to the increasing number of patients and rising healthcare expenditure by the public and private players in healthcare systems. As per the data published by the OECD (The Organization for Economic Co-operation and Development), in the United Kingdom, total healthcare spending was projected to grow at an average rate of 9.7% per year during 2018-2021, reaching nearly USD 276.6 Billion by 2021.
  • The outbreak of COVID-19 had a mixed business impact on soft facilities management firms. The restrictions on the movement of people resulted in a decline in project work and a decreased level of activity across many customer sites. Significant market players, such as NuServe, introduced a cleaning robot known as Cobotics, creating new growth opportunities for the commercial cleaning industry.
Europe Soft Facility Management Market - Total healthcare expenditure, USD Billion, United Kingdom, 2018 - 2021

Europe Soft Facility Management Industry Overview

The Europe soft facility management market is highly fragmented due to ongoing partnerships and recent advancements in the market. Some major players in the market studied include Cbre group Inc, Mitie Group PLC, Emcor Facilities Services WLL, Atlas FM Ltd, and Sodexo Inc.

  • In February 2022, ATALIAN renewed its facilities management contract with the Institut Gustave Roussy in France. ATALIAN has been associated with this client for the past five years with its cleaning and related services (bio-cleaning, blanking, distribution of patient meals, etc.).
  • In February 2022, Clean Space acquired London-based cleaning company Abelian UK Ltd to strengthen its cleaning initiatives.

Europe Soft Facility Management Market Leaders

  1. CBRE Group

  2. Mitie Group PLC

  3. Emcor Facilities Services WLL

  4. Atlas FM Ltd

  5. Sodexo, Inc.

*Disclaimer: Major Players sorted in no particular order

Europe Soft Facility Management Market Concentration
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Europe Soft Facility Management Market News

  • October 2022 - SBFM signed a five-year contract with the UK's largest gym operator, PureGym. Through this contract, SBFM delivered a full suite of commercial cleaning services across PureGym.
  • July 2022 - CBRE Group was appointed to assist the fragrance shop in its store expansion across the United Kingdom and Ireland. The retailer plans to grow its store estate by opening an additional 100 sites over the next three years. This includes a rollout of beauty stores and stores dedicated to niche fragrances.
  • March 2022 - Mitie signed a five-year contract with BAE systems to supply BAE Systems with a fully integrated facilities management (FM) service. The contract unified various agreements for four of BAE Systems' divisions under one roof and encompassed 26 BAE Systems sites throughout the UK. Mitie will offer various FM services as part of the contract, including catering, pest control, mechanical, electrical, and building fabric maintenance, cleaning, reception, waste management, gardening, and mailroom.

Europe Soft Facility Management Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness-Porter's Five Forces Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Consumers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Threat of Substitute Products

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Impact of COVID-19 on the Soft Facility Management Industry

  5. 5. MARKET DYNAMICS

    1. 5.1 Market Drivers

      1. 5.1.1 Mega Projects in Pipline is Expected to Boost the Construction Sector Driving the Need for Facility Managment Services

      2. 5.1.2 Increasing Investment in Healthcare Infractructure and the Construction of Healthcare Facilities

    2. 5.2 Market Restraints

      1. 5.2.1 Increased Instance of Data Breaches and Security Threats

    3. 5.3 Key Base Indicators of the Market

      1. 5.3.1 Occupancy Rates of Offices

      2. 5.3.2 Commercial Rest Estate Sector in the Region

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Type

      1. 6.1.1 Office Support and Landscaping Services

      2. 6.1.2 Cleaning Services

      3. 6.1.3 Catering Services

      4. 6.1.4 Security Services

      5. 6.1.5 Other Types

    2. 6.2 By End-User

      1. 6.2.1 Commercial

      2. 6.2.2 Institutional

      3. 6.2.3 Public/Infrastructure

      4. 6.2.4 Industrial

      5. 6.2.5 Other End-Users

    3. 6.3 By Country

      1. 6.3.1 Germany

      2. 6.3.2 United Kingdom

      3. 6.3.3 France

      4. 6.3.4 Italy

      5. 6.3.5 Spain

      6. 6.3.6 Rest of Europe

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Company Profiles

      1. 7.1.1 CBRE Group

      2. 7.1.2 Mitie Group PLC

      3. 7.1.3 Emcor Facilities Services WLL

      4. 7.1.4 Atlas FM Ltd

      5. 7.1.5 ISS Global

      6. 7.1.6 JLL Limited

      7. 7.1.7 Andron Facilities Management

      8. 7.1.8 Sodexo, Inc.

      9. 7.1.9 Atalian Servesr ( Atalian Global Services)

      10. 7.1.10 CCS Cleaning

    2. *List Not Exhaustive
  8. 8. INVESTMENT ANALYSIS

  9. 9. FUTURE OUTLOOK OF THE MARKET

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Europe Soft Facility Management Industry Segmentation

Europe soft facility management services involve the management of building upkeep, utilities, waste services, maintenance operations, and security, among others.

The Europe Soft Facility Management market is segmented by type (Office Support and Landscaping Services, Cleaning Services, Catering Services, Security Services), by end-user (Commercial, Institutional, Public/Infrastructure, and Industrial), and by Country (Germany, United Kingdom, France, Italy, Spain, and Rest of Europe).

The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By Type
Office Support and Landscaping Services
Cleaning Services
Catering Services
Security Services
Other Types
By End-User
Commercial
Institutional
Public/Infrastructure
Industrial
Other End-Users
By Country
Germany
United Kingdom
France
Italy
Spain
Rest of Europe
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Europe Soft Facility Management Market Research FAQs

The Europe Soft Facility Management Market is projected to register a CAGR of 3% during the forecast period (2024-2029)

CBRE Group, Mitie Group PLC, Emcor Facilities Services WLL, Atlas FM Ltd and Sodexo, Inc. are the major companies operating in the Europe Soft Facility Management Market.

The report covers the Europe Soft Facility Management Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Europe Soft Facility Management Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Europe Soft Facility Management Industry Report

Statistics for the 2024 Europe Soft Facility Management market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Europe Soft Facility Management analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Europe Soft Facility Management Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)