Uganda Telecom MNO Market Size and Share

Uganda Telecom MNO Market Summary
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Uganda Telecom MNO Market Analysis by Mordor Intelligence

The Uganda Telecom MNO Market size is estimated at USD 1.52 billion in 2025, and is expected to reach USD 1.96 billion by 2030, at a CAGR of 5.24% during the forecast period (2025-2030).

Demand is accelerating as data-centric consumption, 4G densification, and early 5G launches offset rural infrastructure gaps. Operators gain pricing flexibility from mobile-money ecosystems that lift average revenue per user, while Google-backed fiber projects signal lower international capacity costs ahead. A landmark network-sharing pact between MTN Uganda and Airtel Uganda in March 2025 reshapes cost structures and speeds rural coverage. At the same time, private LTE and 5G contracts tied to Uganda’s oil and mining projects unlock fresh enterprise revenue streams. These dynamics collectively sustain investment appetite despite elevated spectrum fees and foreign-exchange cost pressures.

Key Report Takeaways

  • By service type, data and internet services led with 45.85% revenue share in 2024 and are expanding at a 5.27% CAGR through 2030. 
  • By end user, the consumer segment held 90.99% of the Uganda telecom MNO market share in 2024, while enterprise connections posted the fastest growth at a 6.36% CAGR to 2030.

Segment Analysis

By Service Type: Data services drive revenue transformation

Data and internet services accounted for 45.85% of the Uganda telecom MNO market in 2024 and are tracking a 5.27% CAGR to 2030. Voice revenue growth slowed to 1.5% during MTN’s Q1 2025 results, underscoring a structural pivot towards bandwidth-centric offerings. Smartphone subsidies, zero-rating promotions, and OTT partnerships keep gigabyte demand elevated. Messaging faces cannibalisation from social platforms, while IoT and M2M connections rise in oil-field automation. OTT and PayTV bundles ride on strategic content tie-ups, adding upsell avenues. Wholesale and enterprise circuits grow as Uganda acts as a regional transit hub, benefiting from recent 100G fiber upgrades. Rising spectrum efficiency through network sharing further supports margin preservation.

The evolving mix enhances the Uganda telecom MNO market size outlook, as elastic data usage offsets unit price declines. By 2030, data services are projected to capture more than half of sector value, confirming their role as the core growth engine. Higher-value fixed-wireless broadband also gains traction where fiber-to-home remains uneconomic. Continuous re-farming of legacy 2G bands into LTE ensures spectral headroom for sustained capacity expansion.

Uganda Telecom MNO Market: Market Share by Service Type
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Note: Segment shares of all individual segments available upon report purchase

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By End-User: Enterprise growth accelerates despite consumer dominance

Consumers contributed 90.99% of 2024 revenue, but enterprise lines deliver a 6.36% CAGR through 2030, outpacing mass-market growth. Oil projects such as the USD 10 billion East African Crude Oil Pipeline require mission-critical connectivity that leans on private LTE and 5G systems. Banking, manufacturing, and mining add IoT demand for asset tracking and predictive maintenance. Government cloud migration and e-services programs intensify bandwidth needs at ministries and district hubs.

Enterprise adoption boosts the Uganda telecom MNO market size for dedicated circuits, managed security, and edge data-center services. Raxio’s Tier III neutral facility in Kampala widens colocation options for corporates and Hyperscalers. As spectrum costs pressure retail pricing, business-grade solutions offer margin resilience. Consequently, operators bundle SD-WAN, IoT dashboards, and mobile money payroll integrations to capture share in a still-fragmented corporate segment.

Uganda Telecom MNO Market: Market Share by End User
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Geography Analysis

Urban areas, home to 26% of the population, enjoy near-universal 4G and early 5G availability, anchoring roughly 70% of Uganda telecom MNO market revenue. Kampala’s Lugogo and Bugoloobi districts were the first to receive live 5G in 2023, with full-city coverage slated for late 2024. Data ARPU in the capital remains 30% above the national mean, reflecting premium plan uptake. In contrast, northern and eastern districts lag on both coverage and disposable income, underlining the digital divide.

The Uganda telecom MNO market size benefits from cross-border traffic as the country evolves into a regional transit hub. Google’s Umoja subsea cable will connect Mombasa to Australia and anchor a terrestrial link into Uganda, promising lower international transit costs. Concurrently, the upgraded East Africa Fibre Ring elevates redundancy for links to Kenya, Rwanda, and Tanzania. Local hosting of high-traffic content at the Uganda Internet Exchange Point limits exposure to future submarine outages.

Rural expansion relies on Universal Service and Access Fund disbursements, solar-powered tower models, and the fresh network-sharing regime between MTN and Airtel that halves site replication. Renewable-powered base stations enable modest opex savings despite high capex. As oil exploitation zones in western Uganda demand low-latency links for pipeline control, operators extend microwave backhaul and deploy private LTE grids. These investments progressively enlarge the Uganda telecom MNO market, even where household ARPU is subdued.

Competitive Landscape

The market operates as a duopoly: MTN Uganda and Airtel Uganda control a major share of the market. March 2025 network-sharing introduced joint passive and active infrastructure use, unlocking 15-20% opex efficiencies while preserving retail brand competition. MTN differentiates through loyalty propositions such as its Prestige program for high-value users. Airtel targets price-sensitive segments with aggressive bundle pricing, including 5 GB for UGX 7,000 under its Mega4Dayzz offer.

Technology leadership remains crucial. Both majors launched nationwide VoLTE in 2024, and each plans stand-alone 5G core upgrades by 2026. Uganda Telecom’s pending 60% stake sale to Rowad Capital for USD 225 million could reinvigorate competition if fresh capital funds 4G expansion. Satellite challenger Starlink signaled its intent to enter Uganda, appealing to remote enterprises and affluent households. Tower companies, led by American Tower and Ubuntu Towers, provide neutral hosting that lowers entry barriers for niche MVNOs, potentially widening service diversity.

Enterprise penetration presents the next battleground. MTN and Airtel pursue oil majors, banks, and logistics firms with private network proofs of concept. Bundled IoT, cloud connect, and mobile money payroll solutions offer stickier revenue. As wholesale cross-border capacity prices fall, both incumbents eye regional transit sales to operators in South Sudan and eastern DR Congo. Overall, high combined shares sustain significant bargaining power with vendors, yet regulatory scrutiny over pricing and quality remains.

Uganda Telecom MNO Industry Leaders

  1. MTN Uganda

  2. Airtel Uganda

  3. Uganda Telecommunications Corporation Limited (UTel)

  4. *Disclaimer: Major Players sorted in no particular order
Uganda Telecom MNO Market Concentration
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Recent Industry Developments

  • April 2025: Rowad Capital completed negotiations to acquire a 60% stake in Uganda Telecommunications Corporation Limited for USD 225 million, aiming to revitalize the National Backbone Infrastructure and restore UTel’s competitive position in the market.
  • March 2025: MTN Group and Airtel Africa signed a landmark network-sharing agreement covering Uganda and Nigeria, enabling infrastructure cost reduction and accelerated coverage expansion while maintaining service competition.
  • December 2024: MTN Uganda launched the MTN Prestige premium loyalty program targeting high-value customers with monthly spending exceeding UGX 100,000, offering lifestyle benefits, exclusive discounts, and priority support services.
  • December 2024: Google joined a USD 90 million investment into Cassava to strengthen Africa’s digital infrastructure, with implications for Uganda’s regional connectivity through enhanced fiber-optic networks.
  • November 2024: MTN Uganda enhanced its WakaNet home broadband service with new pricing structures, faster internet speeds, and improved service offerings to compete in the fixed-broadband market.
  • October 2024: The Uganda Parliament passed legislation providing for the mainstreaming of NITA-U into the Ministry of ICT after a three-year transition period, enabling implementation of the USD 200 million Uganda Digital Acceleration Project and USD 150 million National Backbone Infrastructure Phase V Project.
  • May 2024: MTN Uganda contributed UGX 42.5 billion to the Uganda Communications Commission’s Universal Service and Access Fund, supporting rural connectivity expansion and digital inclusion initiatives.

Table of Contents for Uganda Telecom MNO Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Regulatory and Policy Framework
  • 4.3 Spectrum Landscape and Competitive Holdings
  • 4.4 Telecom Industry Ecosystem
  • 4.5 Macroeconomic and External Drivers
  • 4.6 Porter’s Five Forces Analysis
    • 4.6.1 Competitive Rivalry
    • 4.6.2 Threat of New Entrants
    • 4.6.3 Bargaining Power of Suppliers
    • 4.6.4 Bargaining Power of Buyers
    • 4.6.5 Threat of Substitutes
  • 4.7 Key MNO KPIs (2020-2025)
    • 4.7.1 Unique Mobile Subscribers and Penetration Rate
    • 4.7.2 Mobile Internet Users and Penetration Rate
    • 4.7.3 SIM Connections by Access Technology and Penetration
    • 4.7.4 Cellular IoT / M2M Connections
    • 4.7.5 Broadband Connections (Mobile and Fixed)
    • 4.7.6 ARPU (Average Revenue Per User)
    • 4.7.7 Average Data Usage per Subscription (GB/month)
  • 4.8 Market Drivers
    • 4.8.1 Accelerated 4G rollout and 5G trial licensing
    • 4.8.2 Surge in mobile data consumption via smartphones
    • 4.8.3 National broadband fiber-backbone expansion
    • 4.8.4 Mobile-money led ARPU uplift
    • 4.8.5 Private LTE/5G demand from oil and mining projects
    • 4.8.6 Uganda acting as cross-border fiber transit hub
  • 4.9 Market Restraints
    • 4.9.1 High spectrum licence and renewal fees
    • 4.9.2 Rural electrification gaps for tower rollout
    • 4.9.3 Lingering OTT-tax elasticity effects
    • 4.9.4 FX-driven capex inflation on imported gear
  • 4.10 Technological Outlook
  • 4.11 Analysis of key business models in Telecom Sector
  • 4.12 Analysis of Pricing Models and Pricing

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 Overall Telecom Revenue and ARPU
  • 5.2 Service Type
    • 5.2.1 Voice Services
    • 5.2.2 Data and Internet Services
    • 5.2.3 Messaging Services
    • 5.2.4 IoT and M2M Services
    • 5.2.5 OTT and PayTV Services
    • 5.2.6 Other Services (VAS, Roaming and International Services, Enterprise and Wholesale Services, etc.)
  • 5.3 End-user
    • 5.3.1 Enterprises
    • 5.3.2 Consumer

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves and Investments by key vendors, 2023-2025
  • 6.3 Market share analysis for MNOs, 2024
  • 6.4 Product Benchmarking Analysis for mobile network services
  • 6.5 MNO snapshot (subscribers, churn rate, ARPU, etc.)
  • 6.6 Company Profiles* of MNOs (Includes Business Overview | Service Portfolio | Financials | Business Strategy and Recent Developments | SWOT Analysis)
    • 6.6.1 MTN Uganda
    • 6.6.2 Airtel Uganda
    • 6.6.3 Uganda Telecommunications Corporation Limited (UTel)

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment
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Uganda Telecom MNO Market Report Scope

Service Type
Voice Services
Data and Internet Services
Messaging Services
IoT and M2M Services
OTT and PayTV Services
Other Services (VAS, Roaming and International Services, Enterprise and Wholesale Services, etc.)
End-user
Enterprises
Consumer
Service Type Voice Services
Data and Internet Services
Messaging Services
IoT and M2M Services
OTT and PayTV Services
Other Services (VAS, Roaming and International Services, Enterprise and Wholesale Services, etc.)
End-user Enterprises
Consumer
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Key Questions Answered in the Report

How large is mobile money’s contribution to telecom revenue in Uganda?

Fintech income grew 18.4% year-on-year in Q1 2025, with MTN’s MoMo platform processing USD 36 billion in 2023, highlighting its rising share of operator earnings.

Which segment is expanding fastest within Ugandan telecom services?

Data and internet services, holding 45.85% revenue in 2024, are growing at a 5.27% CAGR to 2030 as smartphone use soars.

What drives enterprise demand for private networks?

Oil and mining projects such as the East African Crude Oil Pipeline require secure LTE/5G connectivity for real-time monitoring across remote sites.

Why are Uganda’s internet costs still high?

Landlocked dependence on coastal submarine cables and limited domestic backbone coverage keep average prices at USD 2.67 per GB, the highest in East Africa.

How does network sharing alter market economics?

The 2025 MTN–Airtel agreement cuts duplicate infrastructure spend by up to 20%, freeing capital for rural coverage while preserving brand competition.

What role will the Umoja cable play?

The Google-backed link will connect Uganda to the Mombasa–Australia corridor, lowering transit costs and improving international resilience.

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