Passenger Information System Market Size
| Study Period | 2020 - 2030 |
| Market Size (2025) | USD 33.39 Billion |
| Market Size (2030) | USD 54.18 Billion |
| CAGR (2025 - 2030) | 10.16% |
| Fastest Growing Market | Asia Pacific |
| Largest Market | North America |
| Market Concentration | Medium |
Major Players*Disclaimer: Major Players sorted in no particular order |
Passenger Information System Market Analysis
The Passenger Information System Market size is estimated at USD 33.39 billion in 2025, and is expected to reach USD 54.18 billion by 2030, at a CAGR of 10.16% during the forecast period (2025-2030).
- The passenger information system (PIS) market has witnessed significant growth in recent years, driven by technological advancements, urbanization, and increasing consumer expectations for real-time, seamless, and reliable travel experiences. These systems, which provide essential information about schedules, routes, delays, and other travel-related updates, have become indispensable in modern transportation networks, including buses, trains, subways, and airlines.
- Urbanization has led to a surge in the use of public transportation systems globally. Cities are expanding, and the complexity of managing transportation networks is increasing. According to a report by the World Bank Group, 56% of the world’s population 4.4 billion inhabitants, live in cities.
- This trend is expected to continue, with the urban population more than doubling its current size by 2050. At this point, nearly 7 of 10 people will live in cities. This growing urbanization is driving the market of passenger information systems as millions of commuters rely on public transit daily, necessitating efficient and accurate information systems to enhance their travel experiences.
- Overall, technological advancements, urbanization, and the growing demand for smart transportation solutions drive substantial growth in the Passenger Information System (PIS) market. Although challenges such as high implementation costs and data security concerns remain, the market presents significant opportunities for innovation and expansion. With substantial investments from both government and private sectors in smart transportation, PIS is positioned as a critical component of modern transit systems, enabling efficient, reliable, and passenger-centric operations.
Passenger Information System Market Trends
Growing Demand for Passenger Information System in Railways
- Passenger Information Systems (PIS) have become essential to railway networks worldwide. These systems deliver real-time updates to passengers, improve operational efficiency, and enhance the overall travel experience. In the railway sector, the increasing demand for modernized transportation infrastructure, urbanization, and technological advancements is driving the adoption of PIS.
- Also, the global trend of urbanization and increasing population density in cities places immense pressure on public transportation systems. Railways are often the backbone of urban transit, and PIS solutions are essential for managing passenger flows efficiently. Growing urban populations demand timely and reliable transportation information. Hence, smart cities are integrating PIS into urban rail networks to improve connectivity and commuter experience.
- Looking at the growing demand many countries are launching incorporating passenger information system in their railway network. For instance, in December 2024, Indian Railways announced that it plans to launch a super app. This new app will not only revolutionize the ticket booking experiences of travellers but also save much space on mobile phones. Such integrations are driving the market significantly.
- Several countries are actively expanding their railway networks, which is significantly driving the demand for passenger information systems. For instance, as of March 2024, Japan Railways companies, a prominent group of operators in Japan, managed the most extensive railway network in the country. Their network for passenger operations covered approximately 19.7 thousand kilometers, reflecting a slight increase in total operating length compared to the previous fiscal year. This expansion highlights the ongoing efforts to enhance rail infrastructure and improve passenger services.
- In the coming years, urbanization, technological advancements, and infrastructure investments are expected to drive substantial growth in the demand for Passenger Information Systems (PIS) in railways. Key trends include the integration of 5G technology to enhance real-time communication and accelerate data transmission; the deployment of AI and predictive analytics to optimize disruption management and improve passenger satisfaction; interactive travel information and navigation solutions enabled by AR-powered displays and mobile applications; and sustainability initiatives underscoring PIS's strategic role in promoting public transportation as a cost-effective and environmentally friendly alternative to private vehicles.
- The growing demand for Passenger Information Systems in railways reflects the need for modern, efficient, and passenger-centric transportation solutions. By leveraging advanced technologies, PIS enhances passenger satisfaction, improves operational efficiency, and supports sustainable transportation goals. While challenges like high costs and legacy system integration persist, the market is poised for robust growth, with innovative solutions transforming the future of railway travel.
Asia-Pacific is Expected to Witness Significant Market Growth
- Rapid urbanization, increased investments in public transportation, and advancements in smart city infrastructure are driving the growth of the Passenger Information System (PIS) market in the Asia-Pacific (APAC) region. As APAC countries upgrade their transportation networks, the demand for efficient, real-time passenger information is accelerating, fostering the adoption of PIS solutions.
- Public transportation is the primary mode of travel in APAC's densely populated cities, such as Tokyo, Mumbai, and Shanghai. The rapid pace of urbanization has heightened the need for reliable transit systems, positioning PIS as a critical tool for managing passenger flows and mitigating congestion.
- Governments in countries like China, India, Japan, and South Korea are making significant investments in public transportation infrastructure. Initiatives such as India's Smart Cities Mission and China's high-speed rail expansion are creating substantial opportunities for PIS deployment. Additionally, regional collaborations, such as ASEAN's focus on sustainable urban mobility, further fuel market growth.
- To meet the growing demand, several Asian countries are introducing new PIS initiatives. For instance, in September 2024, Japan's government plans to implement an online travel authorization system, requiring international visitors to submit personal details prior to arrival. A trial system will also be introduced this fiscal year, enabling passenger information to be transmitted to the Immigration Services Agency after boarding. This data will be cross-referenced against a 'blacklist' of foreign nationals of interest and individuals with criminal records.
- With increasing urbanization and substantial government investments, the Asia-Pacific region is well-positioned for significant growth in the Passenger Information System market. As countries modernize their infrastructure and adopt smart city technologies, the demand for advanced PIS solutions is expected to rise steadily in the coming years
Passenger Information System Industry Overview
The passenger information system market is semi-consolidated due to the significant presence of players such as Advantech Co., Ltd., Alstom SA, Cisco Systems, Siemens AG, Hitachi, Ltd., and others. These vendors focus on research and development activities, strategic partnerships, and other organic and inorganic growth strategies to earn a competitive edge throughout the forecast period.
In conclusion, Passenger Information Systems are vital for modern public transport networks, enhancing communication between transit agencies and riders while improving the overall travel experience through real-time updates and accessible information. As technology continues to evolve, these systems will likely become even more sophisticated, further optimizing public transportation services.
Passenger Information System Market Leaders
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Advantech Co., Ltd.
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Alstom SA
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Cisco Systems
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Siemens AG
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Hitachi, Ltd.
- *Disclaimer: Major Players sorted in no particular order
Passenger Information System Market News
- November 2024: Chamartin Clara Campoamor station tapped ICON Multimedia to elevate the passenger experience in its freshly inaugurated lobby. Leveraging its DENEVA Digital Signage platform, an advanced Passenger Information System has been deployed, streamlining real-time communication of schedules, access points, and services.
- April 2024: Alstom SA entered a Memorandum of Understanding with Tag i Bergslagen (TiB) to develop advanced railway technologies. This two-year partnership aims to enhance the passenger information system and implement innovative solutions. Alstom’s Innovation Station in Stockholm will lead the initiative, representing a significant milestone in Europe. This collaboration reinforces Alstom SA's strategic focus on sustainable and efficient railway operations while leveraging TiB’s expertise to drive technological advancements in the sector.
Passenger Information System Industry Segmentation
Passenger Information Systems (PIS) function as advanced digital communication platforms designed to deliver real-time updates to passengers utilizing public transportation networks, including buses, trains, subways, and airports. These systems play a critical role in enhancing the overall passenger experience by providing accurate, timely, and relevant information regarding travel schedules, potential delays, and other essential updates. By ensuring seamless communication, PIS contributes to improved operational efficiency and customer satisfaction within the public transportation sector.
The passenger Information System Market is Segmented by component (hardware, software, service), by solution (display system, announcement system, emergency communication system, mobile applications, video surveillance system emergency communication systems, others), by mode of transportation (railway, roadway, airway) and by geography (North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segment.
| By Component | Hardware |
| Software | |
| Service | |
| By Solution | Display System |
| Announcemnt System | |
| Emergency Communication System | |
| Mobile Applications | |
| Video Surveillance System | |
| Emergency Communication Systems | |
| Others | |
| By Mode of Transportation | Railway |
| Roadway | |
| Airway | |
| By Geography*** | North America |
| Europe | |
| Asia | |
| Australia and New Zealand | |
| Latin America | |
| Middle East & Africa |
Passenger Information System Market Research FAQs
How big is the Passenger Information System Market?
The Passenger Information System Market size is expected to reach USD 33.39 billion in 2025 and grow at a CAGR of 10.16% to reach USD 54.18 billion by 2030.
What is the current Passenger Information System Market size?
In 2025, the Passenger Information System Market size is expected to reach USD 33.39 billion.
Who are the key players in Passenger Information System Market?
Advantech Co., Ltd., Alstom SA, Cisco Systems, Siemens AG and Hitachi, Ltd. are the major companies operating in the Passenger Information System Market.
Which is the fastest growing region in Passenger Information System Market?
Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).
Which region has the biggest share in Passenger Information System Market?
In 2025, the North America accounts for the largest market share in Passenger Information System Market.
What years does this Passenger Information System Market cover, and what was the market size in 2024?
In 2024, the Passenger Information System Market size was estimated at USD 30.00 billion. The report covers the Passenger Information System Market historical market size for years: 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Passenger Information System Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.
Passenger Information System Industry Report
Statistics for the 2025 Passenger Information System market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Passenger Information System analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.
