Japan IT Services Market Size and Share

Japan IT Services Market Summary
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Japan IT Services Market Analysis by Mordor Intelligence

The Japan IT Services market size stood at USD 67.27 billion in 2025 and is forecast to reach USD 115.87 billion by 2030, advancing at an 11.49% CAGR over the period. Surging demand for core-system renewals ahead of the “2025 Digital Cliff,” strong government backing for Society 5.0 initiatives, and cloud-first procurement rules for public agencies are sustaining double-digit expansion. Large enterprises are renewing mainframes, while small and medium enterprises (SMEs) are capitalizing on tax credits that subsidize up to 75% of software costs. Hyperscale datacenter buildouts and edge-computing rollouts are broadening the service mix toward platform and managed security offerings, and currency-driven cost pressures are accelerating offshore delivery adoption. Intensifying competition among traditional system integrators, cloud hyperscalers, and specialized cybersecurity vendors is reshaping pricing, margins, and consolidation strategies.[1]Digital Agency, “Japan's Digital Transformation Strategy,” DIGITAL.GO.JP

Key Report Takeaways

  • By service type, IT consulting and implementation led with 32% revenue share in 2024, while cloud and platform services are projected to record a 15.97% CAGR to 2030.  
  • By enterprise size, large enterprises held 68% of the Japan IT Services market share in 2024, while SMEs are expected to expand at a 13.20% CAGR through 2030.  
  • By end-user vertical, BFSI captured 22.50% share of the Japan IT Services market size in 2024, whereas healthcare and life sciences are advancing at a 15.40% CAGR.  
  • By deployment model, onshore delivery maintained 65% share in 2024, but offshore delivery is projected to grow at a 16.30% CAGR over the forecast window.

Segment Analysis

By Service Type: Consulting Dominates, Cloud Platforms Surge

IT consulting and implementation secured 32% of the Japan IT Services market share in 2024, reflecting enterprises’ need for strategic road-mapping ahead of major legacy sunsets. Japan IT Services market size for cloud and platform services is projected to expand at a 15.97% CAGR as hyperscale data centers multiply and government workloads shift to multi-cloud frameworks. Contract structures are pivoting from labour-based billing to value-based models that embed service-level outcomes, boosting average deal sizes. Aggressive transformation agendas at Fujitsu and NEC illustrate how incumbents’ re-skill toward advisory and platform integration.

Standardization of cloud environments compresses margins in traditional IT outsourcing, but fuels cybersecurity and FinOps add-ons. Managed security services grow above 12% annually as cyber-insurance premiums spike and regulators mandate threat-monitoring baselines for critical infrastructure. Service providers packaging consulting, migration, and run operations into single contracts gain wallet share through lifecycle ownership.

Japan IT Services Market: Market Share by Service Type
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By Enterprise Size: Large Budgets Rule, SMEs Accelerate Under Incentives

Large organizations accounted for 68% of 2024 spending and drive complex, multi-year renewal projects focused on AI, analytics, and mainframe re-platforming. SMEs, energized by the IT Subsidy Program, post a 13.20% CAGR, unlocking pent-up demand for cloud ERP, HR, and security suites. Japan IT Services market size for SME projects is still comparatively small, yet the subsidy compresses adoption cycles and makes standardized delivery economical for vendors.

Providers targeting SMEs build productized, fixed-scope offerings that simplify procurement. Those reliant on subsidy leads face potential revenue cliffs after 2027 unless they transition clients to self-funded renewals. Large enterprises, meanwhile, deepen partnerships with a select roster of global and domestic integrators, driving vendor consolidation and longer contract tenures.

By End-User Vertical: BFSI Leads, Healthcare Accelerates

BFSI preserved its leadership with 22.50% share of the Japan IT Services market size in 2024 as banks raced to overhaul core banking stacks and comply with Financial Services Agency guidelines. Healthcare and life sciences, energized by digital therapeutics approvals and electronic medical records mandates, register the fastest 15.40% CAGR, opening a multi-billion-dollar opportunity for clinical data interoperability, tele-health, and cybersecurity services.

Manufacturing maintains robust demand for factory IoT and predictive maintenance, while public-sector spending concentrates on e-government portals that align with Society 5.0. Retail and logistics implement computer-vision and robotics solutions to offset labour shortages. Energy utilities invest in smart-grid analytics, leveraging AI to balance intermittent renewable inputs.

Japan IT Services Market: Market Share by End-User Vertical
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By Deployment Model: Onshore Preferred, Offshore Gains Momentum

Onshore engagements dominated at 65% in 2024, reflecting cultural affinity and stringent data-sovereignty requirements. Offshoring grows at 16.30% CAGR as yen weakness boosts relative cost advantages of Indian and Southeast Asian centers. Hybrid models blend local program management with remote development, enabling cost reductions without compromising compliance. Japan IT Services market share for near-shore hubs in Malaysia and the Philippines is rising, aided by similar time zones and language programs supported by the Japan Foundation.

Regulated industries such as BFSI and healthcare keep critical workloads domestic, yet pilot agile pods offshore non-sensitive modules to alleviate talent shortages. Providers mastering cross-border DevSecOps processes differentiate through secure coding and data-masking frameworks that satisfy Japan’s Personal Information Protection Act.

Geography Analysis

Tokyo and the wider Kanto region accounted for roughly 60% of 2024 spending, propelled by the headquarters of banks, insurers, and government agencies. Osaka and the Kansai corridor contribute high-single-digit growth as manufacturers integrate cyber-physical systems and elevate cloud adoption. Kyushu emerges as a semiconductor and datacenter hotspot, drawing hyperscale investments that stimulate local consulting and infrastructure contracts. Hokkaido and Tohoku show rising adoption of smart-agriculture and renewable energy management tools under regional revitalization funds.

Power constraints in Kanto limit new datacenter footprints, pushing edge computing to secondary prefectures and spurring demand for orchestration services. Urban migration keeps IT talent clusters in metro areas, yet remote-work norms enable regional providers to serve national clients. Government grants targeting the digital divide encourage service providers to pilot low-touch deployment templates adaptable to rural municipalities.

Regulatory heterogeneity affects public-cloud usage, particularly in healthcare where prefectural authorities govern sensitive data hosting. Providers offering standardized compliance accelerators gain share. Cross-border data flow policies linked to Free and Open Indo-Pacific initiatives position Japan as a potential regional data hub, contingent on power-grid upgrades and green-energy sourcing to meet ESG commitments.

Competitive Landscape

The top five vendors command roughly 35% of the Japan IT Services market, indicating moderate concentration. NTT DATA, NEC, and Fujitsu leverage entrenched client relationships and nationwide support networks, while Accenture and IBM apply global delivery frameworks and deep vertical know-how. Hyperscalers such as AWS and Microsoft increase direct enterprise footprints via co-selling programs with telecom operators. Specialized cybersecurity players like Netskope and Trend Micro carve out fast-growing niches by automating threat intelligence and zero-trust architectures.

Consolidation accelerates NTT’s USD 16.3 billion buy-out of NTT DATA unifies telecom and IT services assets, while KKR’s bid for Fuji Soft signals private-equity appetite for platform plays. Providers shift from body-shopping to platform-centric models, embedding IP in repeatable automation assets. Patent races in AI operationalization, sovereign cloud tooling, and quantum-resistant encryption highlight future battlegrounds.

Edge-computing orchestration, AI model operations (MLOps), and multi-cloud FinOps represent white spaces where nimble entrants can out-innovate incumbents. Talent scarcity elevates employee value propositions and propels wage inflation, spurring investment in low-code platforms that democratize development. Vendors emphasizing sustainability accreditations win datacenter contracts as clients pursue Scope 3 emission reductions.[4]NTT DATA Corporation, “Market Position and Strategy 2024,” NTTDATA.COM

Japan IT Services Industry Leaders

  1. NTT DATA Group Corporation

  2. NEC Corporation

  3. Fujitsu Limited

  4. Hitachi Ltd. (Digital Services BU)

  5. IBM Japan Ltd.

  6. *Disclaimer: Major Players sorted in no particular order
Japan IT Services Market Concentration
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Recent Industry Developments

  • January 2024: NTT Corporation finalized its USD 16.3 billion acquisition of NTT DATA Group, creating Japan’s largest integrated tech-services provider and aligning telecom infrastructure with digital consulting and cloud delivery.
  • December 2024: KKR launched a USD 4.1 billion tender for Fuji Soft, the largest private-equity deal in Japan’s IT services segment, providing growth capital for AI and cloud expansion.
  • November 2024: ITOCHU partnered with Technologent to enhance North American infrastructure services reach, granting Technologent an entry point to Japan.
  • October 2024: SoftBank and NEC teamed on biometric authentication services for smart-city rollouts, merging telecom reach with facial-recognition IP.

Table of Contents for Japan IT Services Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 DX acceleration under Society 5.0 vision
    • 4.2.2 Cloud-first procurement by central and municipal agencies
    • 4.2.3 SME tax incentives for SaaS adoption (2024-2027)
    • 4.2.4 Surge in hyperscale and edge-DC build-outs
    • 4.2.5 Managed security demand amid cyber-insurance premium hikes
    • 4.2.6 Under-reported: "2025-Cliff" legacy risk forcing core-system renewal
  • 4.3 Market Restraints
    • 4.3.1 Structural shortage of 800 k IT engineers by 2030
    • 4.3.2 JPY weakness inflating imported IaaS costs
    • 4.3.3 On-prem lock-in within keiretsu supply chains
    • 4.3.4 Under-reported: rising green-datacentre power curbs in Kanto
  • 4.4 Industry Value Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Buyer Power
    • 4.7.2 Supplier Power
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Competitive Rivalry

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Service Type
    • 5.1.1 IT Consulting and Implementation
    • 5.1.2 IT Outsourcing (ITO)
    • 5.1.3 Business Process Outsourcing (BPO)
    • 5.1.4 Managed Security Services
    • 5.1.5 Cloud and Platform Services
  • 5.2 By End-User Enterprise Size
    • 5.2.1 Small and Medium Enterprises (SMEs)
    • 5.2.2 Large Enterprises
  • 5.3 By End-User Vertical
    • 5.3.1 BFSI
    • 5.3.2 Manufacturing
    • 5.3.3 Government and Public Sector
    • 5.3.4 Healthcare and Life-Sciences
    • 5.3.5 Retail and Consumer Goods
    • 5.3.6 Telecom and Media
    • 5.3.7 Logistics and Transport
    • 5.3.8 Energy and Utilities
    • 5.3.9 Other End-User Verticals
  • 5.4 By Deployment Model
    • 5.4.1 Onshore Delivery
    • 5.4.2 Near-shore Delivery
    • 5.4.3 Offshore Delivery

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 NTT DATA Group Corp.
    • 6.4.2 NEC Corp.
    • 6.4.3 Fujitsu Ltd.
    • 6.4.4 Hitachi Ltd. (Hitachi Digital Services)
    • 6.4.5 IBM Japan Ltd.
    • 6.4.6 SCSK Corp.
    • 6.4.7 Internet Initiative Japan Inc.
    • 6.4.8 Nomura Research Institute Ltd.
    • 6.4.9 TIS Inc.
    • 6.4.10 Kyocera Communication Systems Co. Ltd.
    • 6.4.11 Nihon Unisys Ltd.
    • 6.4.12 Tokyo Electron Device Ltd.
    • 6.4.13 NS Solutions Corp.
    • 6.4.14 IIJ Global Solutions Inc.
    • 6.4.15 BellSystem24 Holdings Inc.
    • 6.4.16 Sakura Internet Inc.
    • 6.4.17 Oracle Japan Corp.
    • 6.4.18 Accenture Japan Ltd.
    • 6.4.19 Capgemini Japan K.K.
    • 6.4.20 Deloitte Tohmatsu Consulting LLC
    • 6.4.21 PwC Consulting LLP (Japan)

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment
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Japan IT Services Market Report Scope

By Service Type
IT Consulting and Implementation
IT Outsourcing (ITO)
Business Process Outsourcing (BPO)
Managed Security Services
Cloud and Platform Services
By End-User Enterprise Size
Small and Medium Enterprises (SMEs)
Large Enterprises
By End-User Vertical
BFSI
Manufacturing
Government and Public Sector
Healthcare and Life-Sciences
Retail and Consumer Goods
Telecom and Media
Logistics and Transport
Energy and Utilities
Other End-User Verticals
By Deployment Model
Onshore Delivery
Near-shore Delivery
Offshore Delivery
By Service Type IT Consulting and Implementation
IT Outsourcing (ITO)
Business Process Outsourcing (BPO)
Managed Security Services
Cloud and Platform Services
By End-User Enterprise Size Small and Medium Enterprises (SMEs)
Large Enterprises
By End-User Vertical BFSI
Manufacturing
Government and Public Sector
Healthcare and Life-Sciences
Retail and Consumer Goods
Telecom and Media
Logistics and Transport
Energy and Utilities
Other End-User Verticals
By Deployment Model Onshore Delivery
Near-shore Delivery
Offshore Delivery
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Key Questions Answered in the Report

What is the current value of Japan's IT services sector and its expected size by 2030?

Spending reached USD 67.27 billion in 2025 and is forecast to grow to USD 115.87 billion by 2030 at an 11.49% CAGR.

Which service category is expanding fastest in Japan?

Cloud and platform services post the highest 15.97% CAGR through 2030 as public cloud mandates and hyperscale datacenters multiply.

How large is the talent shortfall facing providers?

METI projects a shortage of 800,000 IT engineers by 2030, pushing firms to offshore development and invest in automation.

Why are SMEs accelerating technology adoption?

The IT Subsidy Program reimburses up to 75% of qualifying software costs through 2027, pushing SME spending to a 13.20% CAGR.

Which customer vertical is showing the fastest spending growth?

Healthcare and life sciences lead with a 15.40% CAGR, driven by electronic medical record roll-outs and digital therapeutics approvals.

How concentrated is the competitive landscape?

The top five vendors control roughly 35% of total spend, indicating room for specialists and emerging players to gain share.

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