Cloud Enterprise Content Management Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

Global Cloud Based Enterprise Content Management Market is segmented by solution (Content Management, Case Management, Workflow Management, Record Management, and Digital Asset Management), Deployment Model (Public Cloud, Private Cloud, and Hybrid Cloud), end-user industry (BFSI, Medical, and Healthcare, Manufacturing, and Retail), Service (Professional and Managed), Organization Size (Small and Medium Enterprises, Large Enterprises), and Geography (North America, Europe, Asia Pacific, Latin America, Middle East & Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

Cloud Enterprise Content Management Market Size

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Cloud Enterprise Management Market Summary
Study Period 2019 - 2029
Market Size (2024) USD 35.11 Billion
Market Size (2029) USD 74.80 Billion
CAGR (2024 - 2029) 16.33 %
Fastest Growing Market Asia Pacific
Largest Market North America

Major Players

Cloud Enterprise Management Market Major Players

*Disclaimer: Major Players sorted in no particular order


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Cloud Enterprise Content Management Market Analysis

The Cloud Enterprise Management Market size is estimated at USD 35.11 billion in 2024, and is expected to reach USD 74.80 billion by 2029, growing at a CAGR of 16.33% during the forecast period (2024-2029).

Solutions for enterprise content management (ECM) enable a firm to fully leverage the customer and company knowledge embedded in its content. Business content is captured, stored, activated, analyzed, and automated by ECM solutions, which create new value from previously unstructured and inaccessible data.

  • While monitoring performance and costs, cloud management software enables and even automates the movement of workloads between private and public clouds. These technologies have the potential to increase the efficiency of multi-cloud administration significantly.
  • The expanding trend of "bring your device" and the increased necessity for agility and flexibility in company operations contribute to the market's expansion (BYOD).
  • Unstructured content's rapid expansion significantly hinders many organizations, especially companies. As a result, more businesses are utilizing the advantages of cloud computing.
  • Some significant factors driving the migration from legacy ECM solutions to the cloud include the expansion in digital content across companies, the ease of access from remote endpoints, the requirement for regulatory compliance, and the necessity to protect enterprise data from disaster.
  • Some of the most significant public cloud obstacles impeding the market's expansion are internet outages and bandwidth limitations, cost control, data privacy and security concerns, resource protection, governance, compliance, and lack of experience.
  • The use of video conferencing technologies and virtual conference software dramatically increased due to COVID-19. Governments implemented lockdowns across the globe. The need for internet bandwidth increased dramatically as a result of this. Since it was simple to manage the unexpected surges in bandwidth demand in a corporate cloud scenario, which witnessed market expansion, cloud computing was a lifesaver in such situations.

Cloud Enterprise Content Management Market Trends

Hybrid Cloud Expected to Record High Adoption

  • Organizations worldwide have worked to improve their scalability and agility during the past ten years to outperform their competitors. To manage demand fluctuations, enterprises all over the world are moving more and more toward the implementation of hybrid clouds.
  • Hybrid clouds primarily focus on maximizing private clouds' flexibility and security while minimizing expenses. The public and private clouds are said to operate independently of one another in a hybrid cloud system, with one or more shared connections allowing for seamless communication.
  • Hybrid clouds offer benefits such as cost-effectiveness and flexibility required by modern businesses that use multiple technologies simultaneously, such as mobile applications, social networks & websites, and traditional business apps.
  • Hosting, hybrid cloud security, and software for managing hybrid clouds are among the services provided in this sector. With the help of these technologies, retail service providers may use advanced data analytics to learn more about consumer wants, requirements, and behaviors. Retail businesses may provide their customers with a personalized and interesting user experience thanks to cloud-based tools.
  • As companies increasingly prioritize data analytics for decision-making, the gradual shift from private cloud computing is one of the key enablers of hybrid clouds.
  • When a company wants to free up local resources for more sensitive data or applications, using a hybrid cloud enables it to do so without spending a tonne of money on handling temporary surges in demand.
Cloud Enterprise Management Market: Enterprise Cloud Strategy Worldwide from 2017 to 2022, by Cloud Type, in Percentage

North America to be the Largest Market

  • The hybrid cloud industry is predicted to be dominated by North America. Several local businesses are transitioning from the public cloud to a new era of hybrid IT, which mixes the public cloud, private cloud, and traditional IT. Several companies have adopted a hybrid cloud strategy, which helps them grow their operations and provide customer service.
  • The most recent technology developments in content management are in the area. Also, there is a high internet penetration rate, which supports the development of the areas bring your device (BYOD) trend.
  • Out of all the regions in the world, this one generates the most money for the market. The need for highly effective cloud services has arisen due to high-profile data breaches that have compromised customer data in the last ten years. For instance, Apple was the target of intense public indignation when numerous high-profile individuals' iCloud accounts were compromised.
  • Large companies are increasingly looking for multi-cloud management solutions because the ML capabilities of multi-cloud settings may facilitate large data transfers. Instead of relying on a single cloud provider's infrastructure, supplemental services, and pricing, multi-cloud adoption gives businesses other options in this area.
  • The continued rollout of wireless connectivity and the growing adoption of connected and IoT-enabled devices have driven the demand for innovative solutions based on the latest technologies.
Cloud Enterprise Management Market - Growth Rate by Region

Cloud Enterprise Content Management Industry Overview

The cloud enterprise management market is consolidated because the majority of the market share is owned by top players in the industry. Small and medium-sized businesses are improving their cloud services. Still, the top companies have attracted a significant number of customers and are making considerable investments in new technologies and innovations. Alfresco Software Inc., Docuware GmbH, Hewlett Packard, Lexmark International Ltd., Microsoft Corp., Oracle Corp, Newgen Software Inc., Xerox Corp., IBM Corporation, and OpenText Inc. are a few of the major participants.

  • In November 2022, Hewlett Packard Enterprise announced a next-generation compute portfolio that delivers a cloud operating experience designed to power hybrid environments and digital transformation. The new HPE ProLiant Gen11 servers give businesses easy-to-use, reliable, and optimized computing resources that are perfect for various modern workloads, such as AI, analytics, cloud-native applications, graphically demanding applications, machine learning, virtualization, and desktop infrastructure (VDI).
  • In November 2022, DocuWare announced the introduced iPaaS connectors to its portfolio.iPaaS connectors are valuable for every business that uses accounting software such as Intuit QuickBooks, Xero, Lexoffice, Bexio, or ERPs from Microsoft or SAP and needs to share data. DocuWare uses webhooks to pass data via the integration platform to the other application.

Cloud Enterprise Content Management Market Leaders

  1. Alfresco Software Inc.

  2. Box Inc.

  3. Docuware GmbH

  4. Hewlett Packard Enterprise

  5. Lexmark International Inc.

*Disclaimer: Major Players sorted in no particular order

Cloud Enterprise Management Market Concentration
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Cloud Enterprise Content Management Market News

  • March 2023: Newgen Software, a global provider of low code-based digital transformation platform announced the launch of its enterprise content management suite OmniDocs Connector on cloud marketplace Salesforce AppExchange. Newgen OmniDocs Contextual Content Services Platform seamlessly integrates with Salesforce Sales Cloud, allowing users to manage, control, share, and utilize organizational content.
  • February 2023: Hewlett Packard Enterprise has announced the collaboration with Nokia to provide an open and competitive Cloud RAN solution to Communication Service Providers (CSPs) and organizations globally. When Cloud RAN is implemented in the CSP network, the expanded alliance will make HPE telco servers accessible to Nokia Mobile Networks clients worldwide. The alliance will concentrate on integrating, testing for interoperability with, and validating a Nokia product solution made up of the HPE ProLiant DL110 platform, Nokia In-Line Layer 1 accelerator card, Nokia Cloud RAN SmartNIC, and Nokia 5G Cloud RAN software.

Cloud Enterprise Content Management Market Report - Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Industry Value Chain Analysis

    3. 4.3 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.3.1 Bargaining Power of Suppliers

      2. 4.3.2 Bargaining Power of Buyers/Consumers

      3. 4.3.3 Threat of New Entrants

      4. 4.3.4 Threat of Substitute Products

      5. 4.3.5 Intensity of Competitive Rivalry

    4. 4.4 Technology Snapshot


    1. 5.1 Market Drivers

      1. 5.1.1 Increasing Uptake of Cloud Computing Technology

      2. 5.1.2 Rising Trend of Enterprise Mobility

    2. 5.2 Market Restraints

      1. 5.2.1 Internet Breakdown and Bandwidth Limitation


    1. 6.1 By Solution

      1. 6.1.1 Content Management

      2. 6.1.2 Case Management

      3. 6.1.3 Workflow Management

      4. 6.1.4 Record Management

      5. 6.1.5 Digital Asset Management

      6. 6.1.6 Other Solutions

    2. 6.2 By Deployment Model

      1. 6.2.1 Public Cloud

      2. 6.2.2 Private Cloud

      3. 6.2.3 Hybrid Cloud

    3. 6.3 By End-user Industry

      1. 6.3.1 BFSI

      2. 6.3.2 Energy and Power

      3. 6.3.3 Medical and Healthcare

      4. 6.3.4 Manufacturing

      5. 6.3.5 Retail

      6. 6.3.6 IT and Telecom

      7. 6.3.7 Other End-user Industries

    4. 6.4 By Service

      1. 6.4.1 Professional

      2. 6.4.2 Managed

    5. 6.5 By Organization Size

      1. 6.5.1 Small and Medium Enterprises

      2. 6.5.2 Large Enterprises

    6. 6.6 By Geography

      1. 6.6.1 North America

      2. 6.6.2 Europe

      3. 6.6.3 Asia-Pacific

      4. 6.6.4 Latin America

      5. 6.6.5 Middle East & Africa


    1. 7.1 Company Profiles

      1. 7.1.1 Alfresco Software Inc.

      2. 7.1.2 Box Inc.

      3. 7.1.3 Docuware GmbH

      4. 7.1.4 Hewlett Packard Enterprise

      5. 7.1.5 Lexmark International Inc.

      6. 7.1.6 Microsoft Corp.

      7. 7.1.7 Newgen Software Inc.

      8. 7.1.8 Oracle Corp.

      9. 7.1.9 Xerox Corp.

      10. 7.1.10 IBM Corporation

      11. 7.1.11 OpenText Inc.

    2. *List Not Exhaustive


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Cloud Enterprise Content Management Industry Segmentation

Cloud enterprise content management (ECM) combines documents and other content related to any organization's business procedures or workflow on the cloud. Nowadays, enterprises are generating a significantly large amount of data associated with business operations. The need for proper management and regulation of this data has increased substantially. Cloud enterprise content management includes services such as digital asset management, content management, case management, workflow management, and record management across various end users having different deployment models.

The Cloud Enterprise Management Market is segmented by solution (content management, case management, workflow management, record management, and digital asset management), deployment model (public cloud, private cloud, and hybrid cloud), end-user industry (BFSI, medical, and healthcare, manufacturing, and retail), service (professional and managed), organization size (small and medium enterprises, large enterprises), and Geography (North America, Europe, Asia Pacific, Latin America, Middle East & Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Solution
Content Management
Case Management
Workflow Management
Record Management
Digital Asset Management
Other Solutions
By Deployment Model
Public Cloud
Private Cloud
Hybrid Cloud
By End-user Industry
Energy and Power
Medical and Healthcare
IT and Telecom
Other End-user Industries
By Service
By Organization Size
Small and Medium Enterprises
Large Enterprises
By Geography
North America
Latin America
Middle East & Africa
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Cloud Enterprise Content Management Market Research FAQs

The Cloud Enterprise Management Market size is expected to reach USD 35.11 billion in 2024 and grow at a CAGR of 16.33% to reach USD 74.80 billion by 2029.

In 2024, the Cloud Enterprise Management Market size is expected to reach USD 35.11 billion.

Alfresco Software Inc., Box Inc., Docuware GmbH, Hewlett Packard Enterprise and Lexmark International Inc. are the major companies operating in the Cloud Enterprise Management Market.

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Cloud Enterprise Management Market.

In 2023, the Cloud Enterprise Management Market size was estimated at USD 30.18 billion. The report covers the Cloud Enterprise Management Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Cloud Enterprise Management Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Cloud Enterprise Management Industry Report

Statistics for the 2024 Cloud Enterprise Management market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Cloud Enterprise Management analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Cloud Enterprise Content Management Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)