Cloud Managed Services Market Size and Share

Cloud Managed Services Market (2025 - 2030)
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Cloud Managed Services Market Analysis by Mordor Intelligence

The Cloud Managed Services Market size is estimated at USD 140.96 billion in 2025, and is expected to reach USD 222.81 billion by 2030, at a CAGR of 9.59% during the forecast period (2025-2030).

Enterprises continue moving from asset-heavy infrastructure ownership to pay-as-you-go operating models that improve agility, free cash and shorten innovation cycles. Demand rises sharply as multi-cloud sprawl and cybersecurity threats strain in-house IT teams. Financial-services digital mandates, AI-driven workloads and sustainability targets intensify the need for expert external management. North America holds the lion’s share of spending, yet Asia Pacific’s large untapped base and pro-cloud policy environment make it the fastest-expanding region. Competition increasingly revolves around automation, compliance depth and vertical expertise rather than simple cost arbitrage.

Key Report Takeaways

  • By service type, managed infrastructure services led with 37.5% revenue share in 2024; managed security services are projected to expand at a 10.7% CAGR through 2030. 
  • By deployment model, the public-cloud option captured 52% of the cloud managed services market share in 2024, while hybrid-cloud services are slated to grow at 11.5% CAGR to 2030. 
  • By enterprise size, large enterprises accounted for 65.5% share of the cloud managed services market size in 2024; small and medium enterprises will advance at 9.8% CAGR through 2030. 
  • By end-user industry, the BFSI segment held 32% revenue share in 2024; retail and e-commerce workloads will expand at a 10.2% CAGR to 2030. 
  • By geography, North America commanded 37.3% of 2024 spending, whereas Asia Pacific is on track for a 9.3% CAGR during the forecast period.

Segment Analysis

By Service Type: Security Services Drive Premium Growth

Managed infrastructure services continue to deliver foundational provisioning, capturing 37.5% of 2024 revenue. Yet managed security services grow faster at 10.7% CAGR as firms prioritize continuous threat hunting, zero-trust enforcement and compliance reporting. The cloud managed services market size for managed security will therefore outpace most other segments. AI-driven security operations centers, such as VikingCloud’s platform that analyzes billions of events daily, strengthen provider advantage by shortening dwell time and automating correlation. Network, application, backup and disaster-recovery services remain steady, channeling complex modernization projects and legacy support.

Second-order effects ripple across the cloud managed services industry as providers bundle security with infrastructure and network oversight, creating integrated platforms that raise switching costs. Enterprise buyers value unified dashboards, consistent SLAs and single-pane governance across multi-cloud estates features that independent point solutions struggle to match.

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By Deployment Model: Hybrid Architectures Accelerate Despite Public-Cloud Dominance

The public-cloud option retains 52% cloud managed services market share in 2024, anchored by hyperscale availability zones and rich native tooling. The hybrid model, however, accelerates at 11.5% CAGR as clients seek latency control, data residency and cost optimization advantages. Use of AWS Outposts by Nomura Research Institute lets Japanese banks run AWS services on-premises to satisfy sovereignty rules. Equinix Japan’s partnership with Sakura Internet illustrates how co-location and GPU-ready services blend public economics with private control for AI workloads. Private-cloud growth remains modest, reserved for ultra-low-latency or niche regulatory cases.

Managed-service vendors now differentiate themselves in the cloud managed services market by offering consistent policy engines, cost dashboards and observability across public, private and edge footprints. Clients with strict uptime or data-location mandates increasingly treat provider proficiency in hybrid integration as a purchase prerequisite.

By Enterprise Size: SME Adoption Accelerates Through Managed Service Accessibility

Large enterprises command 65.5% of current spending, attracted by vendor capacity to manage sprawling multi-cloud footprints and deliver global SLAs. The cloud managed services market size captured by SMEs, however, expands faster at 9.8% CAGR because managed offerings neutralize expertise gaps and deliver predictable opex. Research on Australian SMEs stresses that thorough preparatory work and external guidance mark the difference between disruptive and smooth transitions. Redapt identifies five areas focus, security, cost, scalability and simple operations where managed services help SMEs punch above their weight. Providers cater to this cohort with packaged 24/7 monitoring, tiered security and pay-per-use billing.

Support for SMEs also aligns with government digital-enablement grants, especially in developing economies where cloud skills are scarce. Bundled migration plus training services help smaller companies adopt advanced analytics and e-commerce without committing to expansive internal IT departments.

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By End-User Industry: Retail Transformation Drives Fastest Growth

The BFSI vertical maintains 32% share of the cloud managed services market, due to heavy compliance demands and real-time transaction workloads. Retail and e-commerce deployments, however, register a 10.2% CAGR, making them the fastest growth engine through omnichannel expansion and supply-chain digitization. Edge analytics for smart stores, real-time inventory and personalized marketing push retailers toward managed-service partners. Manufacturing clients integrate edge-to-cloud predictive maintenance, while healthcare entities leverage secure data lakes for diagnostics and tele-medicine.

Providers respond with vertical blueprints pre-configured policy packs, reference architectures and compliance toolchains. For instance, BluEnt reports that retailers rely on managed cloud e-commerce platforms for cost control and elastic scaling during cyclical peaks. Such specialization lifts switching barriers and raises average contract value.

Geography Analysis

North America remains the largest spender, retaining 37.3% share of the cloud managed services market in 2024. Early adoption, mature partner ecosystems and a robust venture funding scene sustain demand for optimization, AI operations and compliance automation. US enterprises favor outcome-based contracts, while Canadian firms leverage cross-border proximity for dual-region resilience. Mexican manufacturers integrate managed edge gateways to underpin Industry 4.0 programs.

Asia Pacific records the fastest 9.3% CAGR in the cloud managed services market through 2030 as governments subsidize digitization and broadband access widens. Huawei Cloud’s partner network now counts more than 45,000 firms and 12,000 marketplace offers, linking finance, telecom and AI start-ups across the region. India’s IT majors revamp legacy estates for global service exports. Japan’s high trust threshold spurs demand for hybrid setups backed by local data centers, while South Korea’s 5G backbone accelerates edge-heavy workloads. Australia’s isolation intensifies calls for local managed nodes that interconnect seamlessly with global resources, an area where OpenText is investing heavily in 2025.

Europe’s regulatory mosaic drives provider differentiation on data-residency and sustainability credentials. Germany’s Mittelstand manufacturers tap managed services for Industrie 4.0, while French and Italian public-cloud spend rises under national AI strategies. UK financial institutions commission integrated threat-management suites to align with PRA expectations. The region’s Green Deal and CSRD reporting dampen demand for providers without transparent emissions metrics; Microsoft’s pledge to power data centers with 100% renewable energy influences sourcing decisions.

South America and the Middle East and Africa represent nascent yet high-potential territories where managed services circumvent limited local infrastructure. Expereo notes businesses boosting spending on SD-WAN and SASE to deliver consistent application performance across geographically dispersed operations.

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Competitive Landscape

The cloud managed services market shows moderate concentration. Hyperscalers (AWS, Microsoft, Google) anchor the infrastructure layer, while global IT services majors (IBM, Accenture, TCS, Wipro, HCL) combine scale with vertical consulting. Telecom carriers (NTT DATA, Lumen, Orange) add network depth, and specialized players (Rackspace, VikingCloud, RDX) exploit niche capability gaps.

Strategic directions cluster around:

  • Vertical specialization. Pinnacle Technology Partners targets life-sciences customers by integrating AI for drug-discovery pipelines and securing Good Laboratory Practice data flows.
  • Sustainability services. IFS launched a sustainability management module within IFS Cloud to meet EU CSRD data-tracking needs, illustrating how compliance demands drive product expansion.

Private-equity interest remains high. CDW bought Mission Cloud in February 2025, while H.I.G. Capital took Converge Technology Solutions private the same month, betting on cross-sell synergies and managed security upsell. Madison Dearborn’s 2024 acquisition of RDX underlines appetite for database-centric providers that bridge legacy and cloud.

White-space opportunities lie in edge-device lifecycle management, sovereign-cloud orchestration and carbon-aware workload scheduling. Providers that can merge cross-domain skills network, infrastructure, security, FinOps and ESG reporting will stand out as one-stop modernization partners.

Cloud Managed Services Industry Leaders

  1. Amazon Web Services (AWS)

  2. Microsoft (Azure Managed Services)

  3. IBM

  4. Accenture

  5. NTT DATA

  6. *Disclaimer: Major Players sorted in no particular order
Cloud Managed Services Market Concentration
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Recent Industry Developments

  • February 2025: CDW completed acquisition of Mission Cloud, expanding its managed-services portfolio to accelerate client digital transformation.
  • February 2025: H.I.G. Capital announced purchase of Converge Technology Solutions, signaling continued private-equity confidence in the sector.
  • February 2025: OpenText deepened Asia Pacific investment in cloud, security and AI infrastructure to support regional growth.
  • December 2024: Canon IT Solutions launched CNAPP service for continuous multi-cloud security monitoring priced at JPY 350,000 (USD 2,625) monthly.
  • November 2024: Nomura Research Institute rolled out AWS Outposts-based managed services for data-sovereignty-sensitive workloads.

Table of Contents for Cloud Managed Services Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 BFSI digital-first initiatives accelerate managed-cloud outsourcing
    • 4.2.2 Surge in multi-cloud and hybrid complexity among enterprises
    • 4.2.3 Heightened cyber-risk and compliance push 24/7 managed security
    • 4.2.4 Cost-optimization pressure on CIO budgets (Op-Ex vs Cap-Ex)
    • 4.2.5 FinOps adoption creates new demand for continuous cloud cost governance
    • 4.2.6 Sustainability and green-cloud mandates reshape provider selection
  • 4.3 Market Restraints
    • 4.3.1 Persistent data-breach anxiety and evolving threat landscape
    • 4.3.2 Vendor lock-in risks slow large-scale workload migration
    • 4.3.3 Global shortage of certified cloud-architect talent
    • 4.3.4 Fragmented data-sovereignty laws inflate compliance cost
  • 4.4 Value / Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook (Edge, 5G, Gen-AI Ops)
  • 4.7 Porters Five Forces Analysis
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Competitive Rivalry

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Service Type
    • 5.1.1 Managed Infrastructure Services
    • 5.1.2 Managed Network Services
    • 5.1.3 Managed Security Services
    • 5.1.4 Managed Application Services
    • 5.1.5 Other Service Type
  • 5.2 By Deployment Model
    • 5.2.1 Public Cloud
    • 5.2.2 Private Cloud
    • 5.2.3 Hybrid Cloud
  • 5.3 By Enterprise Size
    • 5.3.1 Large Enterprises
    • 5.3.2 Small and Medium Enterprises (SMEs)
  • 5.4 By End-User Industry
    • 5.4.1 BFSI
    • 5.4.2 IT and Telecom
    • 5.4.3 Retail and E-Commerce
    • 5.4.4 Healthcare and Life Sciences
    • 5.4.5 Manufacturing
    • 5.4.6 Government and Public Sector
    • 5.4.7 Other End-Users
  • 5.5 By Geography
    • 5.5.1 North America
    • 5.5.1.1 United States
    • 5.5.1.2 Canada
    • 5.5.1.3 Mexico
    • 5.5.2 South America
    • 5.5.2.1 Brazil
    • 5.5.2.2 Argentina
    • 5.5.2.3 Rest of South America
    • 5.5.3 Europe
    • 5.5.3.1 United Kingdom
    • 5.5.3.2 Germany
    • 5.5.3.3 France
    • 5.5.3.4 Italy
    • 5.5.3.5 Spain
    • 5.5.3.6 Russia
    • 5.5.3.7 Rest of Europe
    • 5.5.4 Asia-Pacific
    • 5.5.4.1 China
    • 5.5.4.2 India
    • 5.5.4.3 Japan
    • 5.5.4.4 South Korea
    • 5.5.4.5 Australia
    • 5.5.4.6 Rest of Asia-Pacific
    • 5.5.5 Middle East and Africa
    • 5.5.5.1 Saudi Arabia
    • 5.5.5.2 United Arab Emirates
    • 5.5.5.3 Turkey
    • 5.5.5.4 South Africa
    • 5.5.5.5 Rest of Middle East and Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 Amazon Web Services (AWS)
    • 6.4.2 Microsoft Corp. (Azure Managed Services)
    • 6.4.3 International Business Machines Corp. (IBM)
    • 6.4.4 Accenture plc
    • 6.4.5 Cisco Systems, Inc.
    • 6.4.6 Huawei Technologies Co., Ltd.
    • 6.4.7 Ericsson
    • 6.4.8 Fujitsu Ltd.
    • 6.4.9 NEC Corp.
    • 6.4.10 NTT DATA Corp.
    • 6.4.11 DXC Technology Co.
    • 6.4.12 Lumen Technologies, Inc.
    • 6.4.13 Rackspace Technology, Inc.
    • 6.4.14 Tata Consultancy Services Ltd.
    • 6.4.15 Wipro Ltd.
    • 6.4.16 HCLTech
    • 6.4.17 Capgemini SE
    • 6.4.18 Cognizant Technology Solutions
    • 6.4.19 Infosys Ltd.
    • 6.4.20 Atos SE

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment
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Research Methodology Framework and Report Scope

Market Definitions and Key Coverage

Our study defines the cloud managed services market as the recurring, contract-based outsourcing of monitoring, optimization, and technical support for public, private, and hybrid cloud resources, including compute, storage, network, security, and application stacks, delivered by third-party providers and measured in annual service revenue. Mordor Intelligence sizes the market in value terms, beginning with the 2025 baseline of USD 140.96 billion and projecting to 2030.

Scope exclusion: Professional cloud consulting, one-off migration projects, and purely on-premise managed services remain outside the boundary.

Segmentation Overview

  • By Service Type
    • Managed Infrastructure Services
    • Managed Network Services
    • Managed Security Services
    • Managed Application Services
    • Other Service Type
  • By Deployment Model
    • Public Cloud
    • Private Cloud
    • Hybrid Cloud
  • By Enterprise Size
    • Large Enterprises
    • Small and Medium Enterprises (SMEs)
  • By End-User Industry
    • BFSI
    • IT and Telecom
    • Retail and E-Commerce
    • Healthcare and Life Sciences
    • Manufacturing
    • Government and Public Sector
    • Other End-Users
  • By Geography
    • North America
      • United States
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Rest of South America
    • Europe
      • United Kingdom
      • Germany
      • France
      • Italy
      • Spain
      • Russia
      • Rest of Europe
    • Asia-Pacific
      • China
      • India
      • Japan
      • South Korea
      • Australia
      • Rest of Asia-Pacific
    • Middle East and Africa
      • Saudi Arabia
      • United Arab Emirates
      • Turkey
      • South Africa
      • Rest of Middle East and Africa

Detailed Research Methodology and Data Validation

Primary Research

Mordor analysts interview managed service executives, cloud architects, procurement leads, and industry consultants across North America, Europe, Asia-Pacific, and the Middle East. Insights on average contract values, security add-on penetration, and regional pricing differentials help us plug data gaps and stress-test model assumptions.

Desk Research

We first assemble foundational data from tier-1 public sources such as the U.S. Bureau of Labor Statistics, Eurostat, International Telecommunication Union, OECD ICT indicators, and regional cloud trade associations. Cloud adoption ratios, hyperscaler capacity additions, and tariff filings enrich our demand pool, while company filings and 10-K disclosures anchor provider revenue splits. Paid resources, notably D&B Hoovers and Dow Jones Factiva, supplement provider financials and news flow. A broader scan of patent analytics via Questel and import volumes from Volza helps us sense technology diffusion patterns. This list is illustrative; many additional sources support data collection, validation, and clarification.

Market-Sizing & Forecasting

We reconstruct the top-down demand pool from enterprise cloud spend, public cloud service revenue, and managed service penetration, which are then validated through sampled provider roll-ups and channel checks. Key variables like multi-cloud adoption rate, average seat price, security service attach ratio, regional GDP per digital worker, and hyperscaler capacity build-out drive our model. Multivariate regression with scenario analysis forecasts each variable to 2030; bottom-up slices refine totals where data are solid.

Data Validation & Update Cycle

Analysts compare outputs with independent cloud spend trackers; anomaly flags trigger peer review, and results undergo a final sign-off before release. Reports refresh annually, and material events, such as major pricing shifts or regulations, prompt interim updates.

Why Mordor's Cloud Managed Services Baseline Offers Reliable Clarity

Published estimates often diverge; differing service scopes, pricing ladders, and refresh timings create visible gaps for decision-makers.

Key gap drivers include wider inclusion of one-time professional services, on-premise overlaps, aggressive average selling price escalation, and less frequent dataset refreshes in other studies, whereas we isolate recurring cloud-only revenue and update figures yearly.

Benchmark comparison

Market Size Anonymized source Primary gap driver
USD 140.96 B (2025) Mordor Intelligence -
USD 134.44 B (2024) Global Consultancy A Includes partial on-premise managed IT and uses higher ASP inflation
USD 137.33 B (2024) Industry Portal B Blends advisory revenue and applies uniform global penetration rate
USD 95.56 B (2024) Trade Journal C Excludes security add-ons and relies on limited provider disclosure

Taken together, the comparison shows that our disciplined scope selection, variable-level cross-checks, and annual refresh cadence deliver a balanced, transparent baseline clients can trust for strategic planning.

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Key Questions Answered in the Report

What is the projected growth of the cloud managed services market?

The cloud managed services market size is forecast to rise from USD 140.96 billion in 2025 to USD 222.81 billion by 2030, registering a 9.59% CAGR.

Which service type is growing the fastest?

Managed security services show the fastest expansion, with a projected 10.7% CAGR through 2030 as organizations outsource 24/7 threat detection and compliance management.

Why are hybrid cloud models gaining traction?

Hybrid architectures balance latency, data residency and cost by mixing on-premises assets with public-cloud scalability, driving an 11.5% CAGR in managed hybrid-cloud services.

Which region offers the highest growth opportunity?

Asia Pacific leads in growth with a 9.3% CAGR, propelled by government digitization mandates and expanding cloud infrastructure investments.

What are the main barriers to wider adoption?

Data-breach anxiety, vendor lock-in concerns, qualified-talent shortages and fragmented data-sovereignty laws collectively temper adoption, though providers with strong compliance and open-platform credentials can mitigate these risks.

How consolidated is the competitive landscape?

The market scores 6/10 on concentration; while a handful of global players command significant share, vertical specialists and regional providers continue to carve out profitable niches.

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