Europe Business Software Market - Growth, Trends, COVID -19 Impact, Forecasts (2022 - 2027)

Europe Business Software Market is segmented By Software Type (ERP Software, CRM Software, BI Software, Supply chain Software), By Deployment (Cloud, On-Premise), By End-User Vertical (BFSI, Healthcare, Public & Institutions, Retail, Transportation, Manufacturing, Other end-user verticals (Telecom, Defense, etc.)), and By Country (UK, Germany, France, Italy, Spain, Poland, Benelux, Romania, Czech Republic, Hungary, Rest of Europe)

Market Snapshot

Europe Business Software Market
Study Period: 2020-2027
Base Year: 2021
CAGR: 9.7 %

Need a report that reflects how COVID-19 has impacted this market and its growth?

Market Overview

The Business software market is expected to register at a CAGR of 9.7% during the forecast period (2022-2027). Increasing adoption of digitalization by many businesses, technological advancement in the cloud, rapid integration of multichannel touchpoints into a single platform, Managing the compnay resources utilization, and increasing need to analyze the huge business data to draw insights that can surge the company’s revenue are some of the primary factors boosting Business software market.

  • Due to digitization and online data collection, companies' demands for data insights, consumer assessments, and business processes have increased. This development drives demand for Enterprise Software, particularly Business Intelligence (BI). In addition to BI, the Enterprise Software section includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM) software.
  • Business Software facilitates and connects data and processes across the enterprise. It also aids in cloud computing optimization and improves communication with clients, vendors, suppliers, employees, and customers.
  • Furthermore, the Business software market is being driven by the increasing penetration of artificial intelligence in the workplace to improve organizational productivity and efficiency. Task management with artificial intelligence Software can handle timetables, reminders, and follow-ups effectively and minimize the need for human inputs. They may also save humans time on numerous activities by ensuring that nothing is overlooked.
  • Global Enterprise Software companies invest in Europe, which results in a rise in demand for the software market. For instance, in July 2021, the German software giant SAP announced a EUR 250 million investment in the post-Brexit UK. The UK investment will further expand its market-leading position as a provider of cloud-based solutions and services to assist organizations in the UK more efficiently.
  • The COVID-19 epidemic accelerated digitalization, resulting in increased data collection and the need to analyze the data collected. It also increased digitalization to cope with the remote-working environment. Europe is at a crossroads in its digital transition with the cloud. The COVID-19 pandemic has compelled European businesses to adopt basic kinds of cloud migration quickly.

Scope of the Report

Business software maximizes productivity by enhancing employee productivity by optimizing time and expenditure on the task or business process. The study tracks Business Software applications based on software type: ERP Software, CRM Software, BI Software, Supply chain Software, and by deployment: Cloud and on-Premise. The study tracks key market metrics, underlying growth influencers, and significant industry vendors, supporting Europe Business Software market estimates and growth rates throughout the anticipated period. The study looks at COVID-19's overall influence on the region's Business Software market. 

By Software Type
ERP Software
CRM Software
BI Software
Supply chain Software
By Deployment
By End-User Vertical
Public & Institutions
Other End-User Verticals (Telecom, Defense, etc.)
By Country
United Kingdom
Czech Republic
Rest of Europe
Further Breakdown by Software Type (CRM, ERP, BI & SCM to be included in the final study)

Report scope can be customized per your requirements. Click here.

Key Market Trends

Customer Relationship Management Software Show Significant Growth in the Market

  • The software provider owns and maintains all of the infrastructure required to run a cloud-based CRM system. CRM software is run on computers by organizations using an internet connection. CRM companies keep and secure the organization's data on their premises. This prevents enterprises from incurring large upfront fees for creating the infrastructure required to store and safeguard all of that data.
  • The Business software Market in Europe is expanding through Acquisitions. For instance, in June 2022, Eudonet, a significant European provider of vertical CRM software for associations, governments and municipalities, higher education, and real estate. It is exciting to announce the purchase of Netanswer. The acquisition will allow Eudonet to increase its investment in the Netanswer solution while providing existing customers with community management and animation tools.
  • Cloud CRM enables enterprises to take a more holistic approach that results in improved customer experience outcomes through enhanced machine learning, sentiment analysis, and the ability to harness the emotional affinity between customers and the brand. Such considerations are expected to drive the use of Cloud CRM for regional businesses.
  • Eudonet, in January 2022, a CRM (Customer Relationship Management) solutions publisher and integrator, reports an 11% organic increase in recurring revenue (SaaS) compared to 2020, accounting for 68% of the total income of more than EUR 25 million. 
  • Moreover, Eudonet also confirms that Montagu will become its majority stakeholder, as announced on November 3rd, 2021. This partnership, worth roughly EUR 150 million to Eudonet, continues and accelerates the company's growth strategy by investing in product development, new markets, and worldwide expansion.
Europe Business Software Market

Germany is Expected to Witness Significant Growth in the Market

  • The German enterprise software companies are expanding the market by making Acquisitions. For instance, abas Software GmbH (abas), a leading provider of ERP software to German midmarket manufacturing companies, announced the acquisition of abas system GmbH, a value-added reseller of abas ERP serving northern and central Germany, and the establishment of Forterro Bulgaria Ltd., which will serve as a regional service center for abas ERP customers with operations in Eastern Europe.
  • The Enterprise Software section includes all software used to support critical large-scale business activities performed on computing systems. This software tries to execute activities that only occur in professional B2B environments, such as Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM), as well as Business Intelligence (BI) and Supply Chain Management (SCM).
  • The ERP market is once again evolving with the times in the country. SAP, in particular, sees Software-as-a-Service and AI products as the next step in strengthening its stranglehold in European markets. Indeed, with the introduction of its S/4HANA and SAP Leonardo platforms, SAP has properly positioned itself to capitalize on future market trends. This is in addition to its aggressive acquisition strategy, which has included Gigya, a consumer profile and identity management company, and Altiscale, a start-up focused on big data applications.
Europe Business Software Market

Competitive Landscape

Europe Business SoftwareMarket is moderately competitive, with significant global and regional companies. These industry participants have a sizable market share and are focused on extending their client base globally. To gain a competitive advantage over the forecast period, these firms are spending on R&D to bring innovative solutions, strategic partnerships, and other organic & inorganic growth methods.

  • May 2022 - Google Cloud and SAP SE expanded their partnership, revealing new interfaces between Google Workspace and SAP's flagship cloud ERP, SAP S/4HANA Cloud.
  • September 2021 - HubSpot, the customer relationship management (CRM) platform for scaling businesses, announced that it is increasing its investment of USD 33 billion in the United Kingdom market by opening its first London office and committing to hiring employees across England, Scotland, Wales, and Northern Ireland, creating 70 new jobs and assisting the communities it serves in thriving post-pandemic.

Recent Development

  • May 2022 - To aid major enterprises in implementing continuous innovation and shifting to the cloud, Accenture and SAP are introducing a new collaboration solution. The new joint offering combines SOAR with Accenture services offering and RISE with a SAP solution. It has been improved with features from Accenture's full suite of transformation services, including specialized cloud services and proprietary intelligent tools delivered through a seamless as-a-service model.
  • October 2021 - In accordance with their agreement, Zendesk will buy Momentive, including the well-known SurveyMonkey platform. Due to the size of the customer bases of both companies and their complementary skill sets, there are excellent chances that their combined products will be adopted, increasing Momentive's enterprise traction.

Table of Contents


    1. 1.1 Study Assumptions & Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Growing Demand from SMEs

      2. 4.2.2 Move Towards Integrated Solutions Expected to Drive Demand

      3. 4.2.3 Cloud & Networking-Based Advancements

    3. 4.3 Market Challenges

    4. 4.4 Market Opportunities

    5. 4.5 Industry Attractiveness Porters Five Forces Analysis

      1. 4.5.1 Threat of New Entrants

      2. 4.5.2 Bargaining Power of Buyers/Consumers

      3. 4.5.3 Bargaining Power of Suppliers

      4. 4.5.4 Threat of Substitute Products

      5. 4.5.5 Intensity of Competitive Rivalry

    6. 4.6 Impact of COVID-19 on the Business Software Market

      1. 4.6.1 Move Towards Remote/Hybrid Working and Their Role in Driving Adoption of Software

      2. 4.6.2 Regional Drivers for Adoption & Pre vs Post-Pandemic Scenarios

    7. 4.7 Recent trends and innovations in Business Software

  5. 5. EUROPE BUSINESS SOFTWARE MARKET SEGMENTATION (Trends, revenue for the period of 2022-2027 & Market Outlook)

    1. 5.1 By Software Type

      1. 5.1.1 ERP Software

      2. 5.1.2 CRM Software

      3. 5.1.3 BI Software

      4. 5.1.4 Supply chain Software

    2. 5.2 By Deployment

      1. 5.2.1 Cloud

      2. 5.2.2 On-Premise

    3. 5.3 By End-User Vertical

      1. 5.3.1 BFSI

      2. 5.3.2 Healthcare

      3. 5.3.3 Public & Institutions

      4. 5.3.4 Retail

      5. 5.3.5 Transportation

      6. 5.3.6 Manufacturing

      7. 5.3.7 Other End-User Verticals (Telecom, Defense, etc.)

    4. 5.4 By Country

      1. 5.4.1 United Kingdom

      2. 5.4.2 Germany

      3. 5.4.3 France

      4. 5.4.4 Italy

      5. 5.4.5 Spain

      6. 5.4.6 Poland

      7. 5.4.7 Benelux

      8. 5.4.8 Romania

      9. 5.4.9 Czech Republic

      10. 5.4.10 Hungary

      11. 5.4.11 Rest of Europe

      12. 5.4.12 Further Breakdown by Software Type (CRM, ERP, BI & SCM to be included in the final study)


    1. 6.1 Analysis of Top 10 ERP Vendors (with relative shares for major vendors) - SWOT, Strategies & Recent Developments

    2. 6.2 Analysis of Top 10 CRM Vendors (with relative shares for major vendors)

    3. 6.3 Analysis of Major BI Software Vendors (with coverage on their core competencies)

    4. 6.4 Analysis of Major SCM Vendors (with coverage on their core competencies)


    1. 7.1 Recent Mergers & Acquisitions

    2. 7.2 Most Adopted Strategies

    3. 7.3 Gap Analysis

    4. 7.4 Analyst View


**Subject to Availability

You can also purchase parts of this report. Do you want to check out a section wise price list?

Frequently Asked Questions

The Europe Business Software Market market is studied from 2020 - 2027.

The Europe Business Software Market is growing at a CAGR of 9.7% over the next 5 years.

Accenture Plc, Cisco Systems Inc., Microsoft Corporation, SAP SE, IBM Corporation are the major companies operating in Europe Business Software Market .

80% of our clients seek made-to-order reports. How do you want us to tailor yours?

Please enter a valid email id!

Please enter a valid message!