United States Facility Management Market Size and Share

United States Facility Management Market Summary
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United States Facility Management Market Analysis by Mordor Intelligence

The United States facility management market size stands at USD 365.93 billion in 2025 and will rise to USD 422.8 billion by 2030, registering a 2.93% CAGR. Commercial real-estate vacancy at 14.1% in office assets contrasts with robust industrial absorption, shaping divergent demand for services. Hard services hold sway because organizations cannot postpone HVAC, fire-safety or infrastructure upkeep, yet soft services gain ground as post-pandemic workplaces demand heightened security and wellness protocols. Regulation is equally decisive; the Inflation Reduction Act allocates USD 975 million to federal building upgrades, accelerating demand for energy-efficient retrofits. Technology integration—from IoT sensors to AI-based predictive maintenance—reshapes operating models by cutting downtime and optimizing utilities.

Key Report Takeaways

  • By service type, hard services led with 58.78% of the United States facility management market share in 2024, while soft services are advancing at a 3.86% CAGR through 2030.
  • By offering type, in-house operations held 59.65% share of the United States facility management market size in 2024, whereas outsourced services are projected to grow at a 3.78% CAGR to 2030.
  • By end-user industry, commercial facilities retained 42.84% of the United States facility management market share in 2024; institutional and public infrastructure is expanding at the fastest 5.25% CAGR through 2030.

Segment Analysis

By Service Type: Hard Services Anchor Market Stability

Hard services controlled 58.78% of the United States facility management market in 2024 as clients prioritized non-discretionary asset upkeep. Predictive maintenance tools and IoT sensors are turning legacy MEP tasks into data-driven routines that curb unplanned downtime. Compliance with ever-tighter fire-safety and energy codes bolsters demand even amid cost pressures. The United States facility management market size for hard services will continue to edge upward given regulation-driven upgrades. Soft services, expanding at a 3.86% CAGR, now bundle AI-enabled surveillance, infection-control cleaning, and flexible catering models aligning with hybrid work.

Soft-service providers differentiate through ESG-aligned cleaning chemicals and real-time occupancy data that right-size staffing. Security contracts increasingly incorporate cyber-physical monitoring of access-control devices. As post-pandemic employee-experience initiatives endure, workplace support offerings gain relevance. However, labour shortages inflate wages, challenging profitability. The ecosystem thus evolves around integrated platforms that merge hard-asset health with occupant wellness metrics across the broader United States facility management market.

United States Facility Management Market: Market Share by Service Type
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By Offering Type: In-House Operations Maintain Control

In-house teams retained 59.65% share as corporates guard mission-critical data and building systems. Cyber-threat anxiety and confidential R&D spaces favor direct supervision. In-house models integrate cultural alignment and immediate command-and-control during incidents. The United States facility management market share for in-house delivery is therefore likely to decline only gradually.

Outsourced solutions post a 3.78% CAGR, propelled by need for specialist energy, compliance and technology expertise. Single-service contracts give way to bundled packages and fully integrated FM, where performance-based terms shift risk toward providers. Vendors leverage scale to deploy AI dashboards across portfolios, proving cost avoidance and emissions savings to justify fees. For cost-sensitive owners, blended models combining core in-house staff with expert partners are gaining traction in the evolving United States facility management market.

By End-User Industry: Commercial Dominance Faces Institutional Challenge

Commercial users took 42.84% share in 2024, led by IT and retail facilities demanding redundancy-rich networks and temperature-controlled logistics. Yet hybrid work moderates space demand, stalling growth. Technology tenants still push for high-density power and advanced automation, sustaining premium FM scopes. The United States facility management market size in commercial assets, therefore, shows steady, not stellar, expansion.

Institutional and public infrastructure rises at 5.25% CAGR as federal funding modernizes courts, schools, and transit hubs. Compliance with zero-emission targets and accessibility codes foregrounds specialized FM skills. Hospitals invest in infection-control ventilation and backup power, while airports require baggage-handling expertise. These segments create longer contract tenures, cushioning revenue during private-sector swings in the United States facility management market.

Geography Analysis

The Northeast commands the largest regional slice, supported by dense urban stock and stringent carbon mandates that sustain retro-commissioning contracts. Legacy skyscrapers in New York and Boston require constant mechanical upgrades to meet Local Law 97 and similar rules. Financial-services headquarters also demand 24/7 uptime and cyber-secured building systems, underpinning premium service rates in the United States facility management market.

The Southeast records the quickest expansion as population influx and industrial relocations create fresh facility footprints. Metro areas such as Atlanta and Charlotte open greenfield warehouses and healthcare campuses needing full-suite FM. Hurricane exposure drives resilience investments in backup power and flood-mitigation, further broadening scopes. Cost-advantaged labor markets temper margin pressures compared with coastal peers.

Midwest demand is mixed; shrinking Rust-Belt cities scale back office portfolios while food-processing and renewable-energy facilities sustain specialized service needs. Harsh winters spike heating and building-envelope maintenance. Federal grants for grid upgrades around Great-Lakes manufacturing clusters provide a cushion.

The Southwest thrives on semiconductor fabs and data centers hungry for clean-room protocols and water-efficiency expertise. Extreme heat elevates cooling loads, pressuring FM to optimize chilled-water systems. Aerospace and defense installations add high-security requirements that command above-average pricing.

The West remains the innovation crucible. California’s aggressive building-performance codes force early adoption of AI-driven energy dashboards and seismic-resilient designs. High labor costs accelerate automation of routine inspections. Wildfire and drought risk incentivize smart-irrigation retrofits across corporate campuses, pushing integrated FM to the forefront of the United States facility management market.

Competitive Landscape

The United States facility management market shows moderate fragmentation but rising consolidation. CBRE’s USD 400 million Industrious and USD 800 million J&J Worldwide Services acquisitions extend its integrated public-sector reach. ABM invests in ERP and workforce-optimization software to keep pace. Technology is now a key battleground; providers deploy IoT sensor grids and machine-learning algorithms to deliver verifiable savings and justify outcome-based contracts.

Mid-tier firms carve niches in high-growth verticals such as data centers, life sciences, and cybersecurity. White-space opportunities include performance-risk contracting, where vendors guarantee energy or uptime metrics for premium fees. Intellectual-property filings for predictive-maintenance models reflect intensifying R&D. Workforce shortages, however, threaten scalability, making acquisition of specialized regional firms a faster route to talent.

Price competition persists for commoditized services, but specialized compliance and energy offerings command double-digit premiums. Clients increasingly solicit multi-service bundles to cut administrative overhead, pressuring small single-service outfits to partner or merge. Resulting market dynamics suggest continuing M&A momentum as providers seek scale advantages in the United States facility management market.

United States Facility Management Industry Leaders

  1. Jones Lang LaSalle Incorporated

  2. Cushman & Wakefield plc

  3. Emeric Facility Services

  4. SMI Facility Services

  5. CBRE

  6. *Disclaimer: Major Players sorted in no particular order
United States Facility Management Market Concentration
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Recent Industry Developments

  • April 2025: CBRE reported 16% facilities-management net-revenue jump in Q1 2025 on strength in tech and life-sciences clients.
  • March 2025: ABM Industries lifted FY 2025 EPS guidance to USD 3.65–3.80 after winning USD 1 billion in contracts.
  • February 2025: CBRE closed its USD 800 million purchase of J&J Worldwide Services, adding 3,300 staff for Department of Defense sites.
  • January 2025: CBRE Group completed full ownership acquisition of Industrious for USD 400 million, forming a Building Operations & Experience segment

Table of Contents for United States Facility Management Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
    • 4.1.1 Current Occupancy Rates
    • 4.1.2 Profitability Rates of Major FM Players
    • 4.1.3 Workforce Indicators - Labor Participation
    • 4.1.4 Facility Management Market Share (%) - by Service Type
    • 4.1.5 Facility Management Market Share (%) - by Hard Services
    • 4.1.6 Facility Management Market Share (%) - by Soft Services
    • 4.1.7 Urbanization and Population Growth in Major Metros
    • 4.1.8 Sector Investment Priorities in US Infrastructure Bills
    • 4.1.9 Regulatory Drivers Specific to Labour and Safety Standards
  • 4.2 Drivers
    • 4.2.1 Urbanization and Population Growth in Major Metros
    • 4.2.2 Sector Investment Priorities in US Infrastructure Bills
    • 4.2.3 Regulatory Drivers Specific to Labour and Safety Standards
    • 4.2.4 Technology-Led Integrated FM (IoT, BMS, AI-Based Predictive Maintenance)
    • 4.2.5 Building Performance Standards Mandates Driving Retro-Commissioning Services
    • 4.2.6 Inflation Reduction Act Tax Incentives Accelerating Decarbonization Retrofit Demand
  • 4.3 Restraints
    • 4.3.1 Profitability Rates of Major FM Players
    • 4.3.2 Workforce Indicators - Labor Participation
    • 4.3.3 Rising Commercial Real Estate Vacancies in Urban Cores
    • 4.3.4 Increasing Cybersecurity Liability Exposure in Connected Building Systems
  • 4.4 Value Chain Analysis
  • 4.5 PESTEL Analysis
  • 4.6 Regulatory and Legislative Framework for Market Entrants
  • 4.7 Impact of Macroeconomic Indicators on FM Demand
  • 4.8 Porter's Five Forces Analysis
    • 4.8.1 Bargaining Power of Suppliers
    • 4.8.2 Bargaining Power of Buyers
    • 4.8.3 Threat of New Entrants
    • 4.8.4 Threat of Substitute Services
    • 4.8.5 Intensity of Competitive Rivalry
  • 4.9 Investment and Funding Analysis

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Service Type
    • 5.1.1 Hard Services
    • 5.1.1.1 Asset Management
    • 5.1.1.2 MEP and HVAC Services
    • 5.1.1.3 Fire Systems and Safety
    • 5.1.1.4 Other Hard FM Services
    • 5.1.2 Soft Services
    • 5.1.2.1 Office Support and Security
    • 5.1.2.2 Cleaning Services
    • 5.1.2.3 Catering Services
    • 5.1.2.4 Other Soft FM Services
  • 5.2 By Offering Type
    • 5.2.1 In-house
    • 5.2.2 Outsourced
    • 5.2.2.1 Single FM
    • 5.2.2.2 Bundled FM
    • 5.2.2.3 Integrated FM
  • 5.3 By End-user Industry
    • 5.3.1 Commercial (IT and Telecom, Retail and Warehouses, etc.)
    • 5.3.2 Hospitality (Hotels, Eateries, Large-scale Restaurants)
    • 5.3.3 Institutional and Public Infrastructure (Govt, Education, Transportation)
    • 5.3.4 Healthcare (Public and Private Facilities)
    • 5.3.5 Industrial and Process (Manufacturing, Energy, Mining)
    • 5.3.6 Other End-user Industries (Multi-housing, Entertainment, Sports and Leisure)

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves and Partnerships
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (Includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 ABM Industries
    • 6.4.2 Emcor Group Inc.
    • 6.4.3 CBRE Group Inc.
    • 6.4.4 Jones Lang LaSalle IP, Inc.
    • 6.4.5 Cushman & Wakefield PLC
    • 6.4.6 Sodexo Inc.
    • 6.4.7 ISS Facility Services Inc.
    • 6.4.8 GDI Integrated Facility Services
    • 6.4.9 Kellermeyer Bergensons Services
    • 6.4.10 Guardian Service Industries Inc.
    • 6.4.11 AHI Facility Services Inc.
    • 6.4.12 Emeric Facility Services
    • 6.4.13 SMI Facility Services
    • 6.4.14 Shine Management and Facility Services
    • 6.4.15 Haworth Inc.
    • 6.4.16 Servicon Systems Inc.
    • 6.4.17 UG2 Facility Services
    • 6.4.18 Alpine Building Maintenance
    • 6.4.19 Aramark
    • 6.4.20 Broadway Building Services

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment
  • 7.2 Technology-led Integrated FM (IoT, BMS, AI-based Predictive Maintenance)
  • 7.3 ESG-compliant FM Solutions Demand
  • 7.4 Future Service-Model Shifts (Outcome-based Contracts)
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United States Facility Management Market Report Scope

Facility management (FM) is a profession that incorporates a broad range of disciplines to ensure functionality, safety, comfort, and efficiency of the built environment by integrating people, processes, places, and technology. FM contributes to the business's bottom line through its responsibility for maintaining an organization's most significant and most valuable assets, such as property, equipment, buildings, and other environments that house personnel, productivity, inventory, and other elements of the operation. Facility management services involve the management of building upkeep, utilities, maintenance operations, waste services, security, etc. These services are further divided into hard facility management services and soft facility management services.

The United States facility management market is segmented by service type (hard services [asset management, MEP and HVAC services, fire systems and safety, and other hard FM services] and soft services [office support and security, cleaning services, catering services, and other soft FM services]), offering type (in-house and outsourced [single FM, bundled FM, and integrated FM]), and by end-user (commercial, hospitality, institutional & public infrastructure, healthcare, industrial & process sector, and others). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Service Type
Hard Services Asset Management
MEP and HVAC Services
Fire Systems and Safety
Other Hard FM Services
Soft Services Office Support and Security
Cleaning Services
Catering Services
Other Soft FM Services
By Offering Type
In-house
Outsourced Single FM
Bundled FM
Integrated FM
By End-user Industry
Commercial (IT and Telecom, Retail and Warehouses, etc.)
Hospitality (Hotels, Eateries, Large-scale Restaurants)
Institutional and Public Infrastructure (Govt, Education, Transportation)
Healthcare (Public and Private Facilities)
Industrial and Process (Manufacturing, Energy, Mining)
Other End-user Industries (Multi-housing, Entertainment, Sports and Leisure)
By Service Type Hard Services Asset Management
MEP and HVAC Services
Fire Systems and Safety
Other Hard FM Services
Soft Services Office Support and Security
Cleaning Services
Catering Services
Other Soft FM Services
By Offering Type In-house
Outsourced Single FM
Bundled FM
Integrated FM
By End-user Industry Commercial (IT and Telecom, Retail and Warehouses, etc.)
Hospitality (Hotels, Eateries, Large-scale Restaurants)
Institutional and Public Infrastructure (Govt, Education, Transportation)
Healthcare (Public and Private Facilities)
Industrial and Process (Manufacturing, Energy, Mining)
Other End-user Industries (Multi-housing, Entertainment, Sports and Leisure)
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Key Questions Answered in the Report

What is the current United States facility management market size?

The market is valued at USD 365.93 billion in 2025 and is projected to reach USD 422.8 billion by 2030.

Which service type leads the market?

Hard services dominate with 58.78% share because critical infrastructure upkeep cannot be deferred.

Why are outsourced facility services growing faster?

Organizations seek specialized expertise in energy management and compliance, pushing outsourced services toward a 3.78% CAGR through 2030.

Which region shows the fastest market growth?

The Southeast grows quickest due to population migration, manufacturing expansion, and healthcare construction.

How is technology changing facility management?

IoT sensors and AI-based predictive maintenance enable proactive interventions, reducing downtime and utility costs while adding cybersecurity requirements.

What drives institutional facility management demand?

Federal funding for building modernization and stringent performance mandates accelerate growth in government and educational facilities.

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