United States Express Delivery Service Market Size and Share
United States Express Delivery Service Market Analysis by Mordor Intelligence
The United States express delivery service market reached a value of USD 96.3 billion in 2025, is expanding at a 5.01% CAGR (2025-2030), and is forecast to reach USD 122.94 billion by 2030, underscoring a resilient shift from pandemic-era surges to structurally grounded growth. Structural e-commerce fulfillment changes, tightening healthcare cold-chain regulations, and rapid last-mile innovations continue to redefine competitive priorities. Amazon’s ability to offer same-day or next-day service on 60% of volume across the top 60 metropolitan statistical areas has locked consumer expectations on speed, pushing traditional carriers to upgrade networks and add technology-enabled agility. Federal Aviation Administration slot caps at hubs such as Newark are amplifying the strategic value of ground networks and creating entry points for nimble regional carriers[1]Federal Aviation Administration, “Congestion Management at Newark Liberty International Airport,” govinfo.gov . Meanwhile, UPS’s new Ground Saver tier and the United States Postal Service’s Delivering for America cost-reduction roadmap are polarizing the service landscape between high-service express offerings and cost-optimized ground products[2]United Parcel Service, “Introducing UPS Ground Saver,” about.ups.com. As enterprises increasingly adopt micro-fulfillment, time-critical spare-parts programs, and temperature-controlled logistics, the United States express delivery service market is set to maintain balanced, sustainable momentum.
Key Report Takeaways
- By end-user industry, E-commerce retained a 40.01% share of the United States express delivery service market size in 2024, while wholesale and retail trade (offline) shows the highest 5.96% CAGR (2025-2030) potential.
- By destination, the domestic sub-segment held 62.61% of the United States express delivery service market size in 2024, while international express services are forecast to post the strongest 6.04% CAGR between 2025-2030.
- By delivery commitment, time-definite-express led with 51.20% revenue share in 2024; day-definite-express is expanding faster at a 5.27% CAGR between 2025-2030.
- By mode of transport, road services commanded 51.40% of 2024 revenue, whereas air services are projected to register the highest 5.21% CAGR between 2025-2030.
- By shipment weight, light weight parcels accounted for 72.84% of the United States express delivery service market share in 2024; the medium weight category is advancing at a 5.51% CAGR between 2025-2030.
- By business model, the business-to-consumer (B2C) segment led with 61.87% share in 2024, yet business-to-business (B2B) is growing fastest at 5.76% CAGR between 2025-2030.
United States Express Delivery Service Market Trends and Insights
Drivers Impact Analysis
Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
---|---|---|---|
Explosive growth of same-day and next-day e-commerce parcels in top-60 MSAs | +1.8% | Top-60 MSAs; spillover to secondary markets | Short term (≤ 2 years) |
Retailers’ shift to micro-fulfillment centers boosting “zone-0/1” express volumes | +1.2% | Urban cores; expanding to suburbs | Medium term (2-4 years) |
Tightening healthcare cold-chain compliance fueling temperature-controlled express demand | +0.9% | National; pharma corridors | Long term (≥ 4 years) |
International inbound surge driven by cross-border returns from China-origin marketplaces | +0.7% | West Coast ports; inland DCs | Medium term (2-4 years) |
“2-hour” drone/van hybrid networks gaining traction for time-critical B2B spare parts | +0.4% | Industrial clusters; select pilot metros | Long term (≥ 4 years) |
Source: Mordor Intelligence
Explosive Growth of Same-Day and Next-Day E-Commerce Parcels in Top-60 MSAs
Amazon fulfilled 4 billion same-day or next-day orders domestically in 2024, showcasing the operational impact of its regionalized fulfillment model. This achievement created a cascading requirement for comparable velocity among competitors, with 99% of large United States retailers aiming to offer some form of same-day delivery by 2025. Express carriers are doubling same-day facilities and reallocating urban sortation capacity to protect high-yield corridors. The United States express delivery service market is therefore concentrating capital in the densest metropolitan areas, leading to a two-tier service structure that challenges nationwide coverage economics. In rural zones, carriers are piloting drones and autonomous vans as viable substitutes for costly truck-based routes, highlighting a technology-led push for inclusive service reach.
Retailers’ Shift to Micro-Fulfillment Centers Boosting “Zone-0/1” Express Volumes
Automated micro-fulfillment centers shorten average parcel miles to under five, enabling ground-priced shipments to meet express-level speed targets. Amazon’s Project Juniper roll-out illustrates how modular robotics can retrofit underutilized retail footprints into sub-hour fulfillment nodes. Express providers gain incremental revenue by offering zone-skipping, scheduled pick-ups, and managed returns tailored to these urban nodes. Yet, scaling micro-fulfillment remains capital intensive, and early grocery-focused enthusiasm has moderated as volumes normalize. Continuous robotics upgrades and flexible racking are improving ROI, allowing the United States express delivery service market to capture premium, ultra-local traffic despite cooling hype cycles.
As Healthcare Cold-Chain Compliance Tightens, Premium Express Services Stand to Gain
DHL’s EUR 2 billion (USD 2.20) billion commitment to healthcare logistics by 2030 allocates half of the capital to the Americas, adding GDP-certified hubs and expanding cryogenic capacity[3]DHL Group, “DHL Invests EUR 2 Billion to Expand Healthcare Logistics,” group.dhl.com . FedEx is introducing advanced telemetry and insulated reusable containers to safeguard biologics throughout transit. Stringent FDA guidelines now mandate more granular temperature auditing, creating regulatory barriers that favor incumbents with validated networks. Clinical trial logistics magnify the imperative, because delays jeopardize patient safety and product pipelines. As a result, healthcare consignors accept premium fees for guaranteed hand-offs, supporting higher yield per kilo in the United States express delivery service market.
International Inbound Growth on Cross-Border Returns from China-Origin Marketplaces
Temu and SHEIN have overtaken several Western platforms in United States cross-border transaction volume, pushing inbound parcels upward and raising return ratios tied to fit and quality dissatisfaction[4]International Post Corporation, “2024 Cross-Border E-Commerce Shopper Survey,” ipc.be . Carriers now market prepaid label programs and consolidated return centers to streamline reverse flows. Policy risk has intensified after removal of the USD 800 de minimis exemption on many shipments, escalating customs requirements and tariffs. Express networks that provide brokerage, harmonized code validation, and duty calculators are capturing share from platforms reliant on slower postal channels. Consequently, international inbound parcels reinforce the revenue mix diversity of the United States express delivery service market despite higher compliance costs.
Restraints Impact Analysis
Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
---|---|---|---|
Ground-express modal substitution as shippers trade down for cost optimization | -1.4% | National; cost-sensitive segments | Short term (≤ 2 years) |
Labor union agreements escalating last-mile cost per stop | -0.8% | Unionized Northeast and Midwest | Medium term (2-4 years) |
Airport capacity curfews limiting night-sort expansion in tier-1 hubs | -0.6% | Major metropolitan airports; Northeast corridor | Long term (≥ 4 years) |
Rising fuel costs pressuring delivery economics and route optimization | -0.5% | National; long-distance lanes | Short term (≤ 2 years) |
Source: Mordor Intelligence
Ground-Express Modal Substitution as Shippers Trade Down for Cost Optimization
Shippers are gravitating toward economical tiers such as UPS Ground Saver to mitigate inflationary pressures. Consumer research confirms that 90% of buyers accept longer waits in exchange for free shipping, eroding the urgency premium once unique to express. FedEx and UPS instituted 5.9-6.6% general rate increases for 2025 but are blending ground and express operations to preserve service dependability. USPS’s Ground Advantage compounds the margin squeeze by offering reliable two-to-five-day options at aggressive pricing. Aggregate volume migration toward deferred tiers dampens near-term revenue expansion across the United States express delivery service market.
Labor Union Agreements Escalating Last-Mile Cost per Stop
The 2024 UPS-Teamsters contract lifted full-time delivery driver wages to an average USD 95,000, with part-timers starting no lower than USD 21 per hour. Mandatory wage escalators through 2028 and reduced forced overtime raise cost per delivery stop, especially during holiday surges. Carriers have responded by accelerating roll-outs of handheld route-sequencing software and deploying more lightweight electric vans to offset fuel and labor. However, last-mile tasks remain labor-intensive and resistant to full automation. The differential widens between unionized integrators and non-union regionals, creating both risk and opportunity inside the United States express delivery service market.
Segment Analysis
By End-User Industry: E-Commerce Leadership Faces Offline Retail Challenge
E-Commerce held a 40.01% share of the United States express delivery service market size in 2024, anchoring daily volume expectations. Apparel and beauty items dominate shipment counts, and returns management is a critical ancillary service.
Wholesale and Retail Trade (Offline) bookings grew fastest at 5.96% CAGR (2025-2030) as brick-and-mortar chains launched store-to-door express fulfillment, narrowing the service gap with online-only rivals. Manufacturing relies on overnight parts to minimize production disruption, while healthcare drives premium yields because cold chain failures carry compliance penalties. Financial services send fewer parcels but require ironclad chain-of-custody controls, sustaining a niche premium for secure express. Vertical specialization thus remains a durable strategy for margin preservation in the United States express delivery service market.
Note: Segments share of all individual segments available upon report purchase
By Destination: Cross-Border Complexity Drives Premium Pricing
International express recorded a 6.04% CAGR (2025-2030) trajectory while the domestic channel sustained a larger base with 62.61% of the United States express delivery service market size in 2024. Increased document verification, tariff calculations, and return logistics confer pricing power on integrators possessing brokerage depth. Nearshoring under the USMCA framework accelerates intra-regional lanes such as Mexico–United States, producing shorter average line-haul distances yet not eroding premium service demand.
Domestic growth, though slower, benefits from e-commerce densification, spare-parts urgency, and temperature-controlled pharmaceuticals that cannot tolerate deferred transit. Amazon’s regional inventory placement elevated customer expectations for 24-hour delivery windows across the continental footprint. The United States express delivery service market, therefore, maintains a dual-engine model in which domestic volume secures network density and international parcels deliver higher yield.
By Delivery Commitment: Time-Definite Services Command Premium Despite Growth Lag
Time-Definite-Express retained 51.20% share in 2024, proving that enterprises with mission-critical needs still pay for guaranteed service. Financial services, aerospace, and life-sciences consignors dominate this tier, stressing liability control over rate.
Day-Definite-Express grew at 5.27% CAGR (2025-2030) as consumers valued reliability over pure speed. FedEx’s Network 2.0, which merges ground and express infrastructure, exemplifies how carriers are offering multi-day certainty through one integrated platform. The United States express delivery service market positions day-definite as a mid-price lever that cushions volume migration away from premium overnight products without cannibalizing ground entirely.
By Shipment Weight: Medium Weight Segment Drives Industrial Growth
Light Weight parcels held 72.84% of the United States express delivery service market share in 2024 by virtue of steady e-commerce flows. They remain the bread-and-butter of residential delivery rounds.
Medium Weight consignments, ranging 5-31.5 kg, led growth at 5.51% CAGR (2025-2030) as industrial automation, renewable-energy maintenance, and medical equipment sectors demanded just-in-time components. UPS is trialing conveyor retrofits that manage medium parcels without manual touches, preserving throughput efficiency. Heavy Weight volumes remain niche because LTL carriers offer lower per-kilo costs; nonetheless, premium same-day services for bulky equipment keep a foothold in the United States express delivery service market.

Note: Segment shares of all individual segments available upon report purchase
By Mode of Transport: Air Services Resilient Despite Ground Dominance
Road services handled 51.40% of parcels in 2024, reflecting cost advantages and increasingly optimized hub-and-spoke routing. Smart dispatch software and growing EV fleets further enhance ground cost structures.
Air services still posted a 5.21% CAGR (2025-2030), buoyed by medical isotopes, high-value electronics, and next-morning commitments. FAA slot constraints at Newark and other tier-1 hubs compel carriers to redirect flights or invest in secondary airports. Drone and autonomous fixed-wing trials are accumulating flight hours after beyond-visual-line-of-sight approvals, hinting at disruptive cost curves once regulatory maturity arrives. The United States express delivery service market accordingly retains multimodal flexibility to hedge infrastructure bottlenecks.
By Model: B2B Segment Accelerates on Industrial Demand
Business-to-Consumer (B2C) orders preserved a 61.87% share in 2024, powered by platform-based retail and subscription models. Residential delivery density allows route optimization that offsets high stop counts.
Business-to-Business (B2B) consignments outperformed at 5.76% CAGR (2025-2030), driven by predictive maintenance programs that require parts under 24 hours to avoid line shutdowns. Carriers package dashboards that funnel IoT sensor alerts directly into shipment labels, reducing downtime exposure. Consumer-to-Consumer (C2C) traffic remains limited due to marketplace policies that funnel most peer-to-peer commerce through retailer-managed channels. Increasing industrial automation will likely lift B2B margins further within the United States express delivery service market.
Geography Analysis
Population density, infrastructure maturity, and regulatory context create pronounced regional differences inside the United States express delivery service market. The Northeast corridor, stretching from Boston to Washington D.C., packs dense demand but also faces night-time flight curfews and runway reconstructions that cap airlift capacity. Carriers have diversified into regional sort centers in Pennsylvania and New Jersey to preserve next-day coverage while sidestepping airside restrictions. Long-haul trucking lanes from these hubs reduce overreliance on constrained airports and maintain delivery guarantees.
Southern states such as Texas, Florida, Georgia, and Arizona form the fastest-growing theater for new fulfillment centers thanks to business-friendly regulations and inbound population migration. Lower labor costs, land availability, and multimodal access catalyze seven-day delivery schedules that pull traffic from older Northeast facilities. Energy, aerospace, and semiconductor clusters increase demand for temperature-controlled and oversized express loads, ensuring balanced growth across residential and industrial segments. Drone corridors initiated under state economic-development programs further expand the technological frontier of the United States express delivery service market by connecting sparsely populated zones into mainstream networks.
Competitive Landscape
The United States express delivery service market is structurally concentrated around UPS and FedEx, yet competitive pressure is intensifying from Amazon Logistics, USPS, and agile regionals. UPS is juggling premium labor investment with product line expansion, such as Ground Saver, aiming to fence off cost-sensitive defections while nurturing high-service enterprise contracts. FedEx Network 2.0 targets USD 2 billion in efficiencies by merging pickup, sort, and delivery functions across formerly siloed units, unlocking route density and shared assets.
Amazon continues to self-insource volume, piloting AI route planners, humanoid pick-robots, and electric vans that reduce per-stop cost and improve mapping accuracy. USPS leans on legislative reforms and network redesign to chip away at low-weight ground parcels, especially for SMB shippers who prefer flat pricing and Saturday delivery. Regionals such as OnTrac extend seven-day schedules and have merged with LaserShip to build a 31-state footprint, challenging the integrators in densely populated zones.
Strategic M&A is reshaping supply dynamics. DSV’s acquisition of DB Schenker for EUR 14.3 billion (USD 15.78 billion) expands end-to-end service breadth and invites European players to contest United States express lanes. Purolator’s Livingston International purchase sharpens cross-border brokerage expertise, facilitating faster customs throughput. SpeedX’s 2024 Accelerated Global Solutions buyout signals a parcel upstart’s ambition to breach the half-billion-dollar revenue threshold. Technology, labor economics, and cross-border facilitation together define the evolving chessboard of the United States express delivery service market.
United States Express Delivery Service Industry Leaders
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United Parcel Service of America, Inc. (UPS)
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FedEx
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United States Postal Service (USPS)
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DHL Group
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OnTrac (formerly LaserShip/OnTrac)
- *Disclaimer: Major Players sorted in no particular order

Recent Industry Developments
- April 2025: DHL Group committed EUR 2 billion (USD 2.20 billion) through 2030 to expand Americas healthcare logistics capacity.
- March 2025: United States Postal Service implemented refined service standards under Delivering for America, targeting USD 36 billion in savings over 10 years.
- February 2025: Purolator bought Livingston International, enhancing brokerage and freight forwarding reach.
- December 2024: FedEx revealed plans to spin off its LTL freight unit to focus resources on express and ground parcels.
United States Express Delivery Service Market Report Scope
The express delivery market refers to the segment of the logistics industry that specializes in the rapid transportation and delivery of goods and documents. This market is characterized by the need for fast and reliable delivery services, often with guaranteed delivery times and tracking capabilities. Express delivery services are typically used for urgent or time-sensitive shipments.
The United States express delivery market is segmented by business (B2B, B2C), by destination (domestic and international), and by end-user (services, wholesale and retail trade, manufacturing, construction, & utilities, primary industries). The report offers market size and forecasts in values (USD) for all the above segments.
Destination | Domestic | |||
International | By Route | Inter-Region | ||
Intra-Region | ||||
Delivery Commitment | Time-Definite-Express (TDE) | |||
Day-Definite-Express (DDE) | ||||
Mode of Transport | Air | |||
Road | ||||
Others | ||||
Shipment Weight | Heavy Weight Shipments | |||
Light Weight Shipments | ||||
Medium Weight Shipments | ||||
Model | Business-to-Business (B2B) | |||
Business-to-Consumer (B2C) | ||||
Consumer-to-Consumer (C2C) | ||||
End User Industry | E-Commerce | |||
Financial Services (BFSI) | ||||
Healthcare | ||||
Manufacturing | ||||
Primary Industry | ||||
Wholesale and Retail Trade (Offline) | ||||
Others |
Domestic | |||
International | By Route | Inter-Region | |
Intra-Region |
Time-Definite-Express (TDE) |
Day-Definite-Express (DDE) |
Air |
Road |
Others |
Heavy Weight Shipments |
Light Weight Shipments |
Medium Weight Shipments |
Business-to-Business (B2B) |
Business-to-Consumer (B2C) |
Consumer-to-Consumer (C2C) |
E-Commerce |
Financial Services (BFSI) |
Healthcare |
Manufacturing |
Primary Industry |
Wholesale and Retail Trade (Offline) |
Others |
Key Questions Answered in the Report
What is the current United States express delivery service market size?
The United States express delivery service market size stands at USD 96.3 billion in 2025 and is projected to reach USD 122.94 billion between 2025-2030.
Which shipment weight category is growing fastest?
Medium Weight parcels between 5 kg and 31.5 kg are expanding at a 5.51% CAGR (2025-2030) due to industrial spare-parts demand and specialized equipment moves.
Why are international inbound parcels rising?
Chinese marketplaces such as Temu and SHEIN have accelerated cross-border sales, increasing both inbound deliveries and return volumes that require express handling.
How are labor costs affecting carriers?
The 2024 UPS-Teamsters agreement lifted wages significantly, prompting carriers to invest in automation and route optimization to offset higher cost per stop.
Which region is seeing the highest express delivery growth?
The Southeast and Southwest, led by Texas and Florida, are experiencing rapid facility expansion because of population influx, favorable regulations, and new distribution centers.
What role does healthcare logistics play in market growth?
Stricter cold-chain compliance and pharmaceutical innovation are driving premium express demand, supported by large investments such as DHL’s USD 2.20 billion program for new Pharma Hubs.