Outage Management Systems Market Size and Share

Outage Management Systems Market (2025 - 2030)
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Outage Management Systems Market Analysis by Mordor Intelligence

The Outage Management Systems Market size is estimated at USD 2.98 billion in 2025, and is expected to reach USD 6.55 billion by 2030, at a CAGR of 17.05% during the forecast period (2025-2030).

Demand accelerates as utilities deploy AI-enabled grid orchestration to counter rising climate-driven disruptions, integrate rapidly growing distributed energy resources (DERs), and meet increasingly stringent reliability metrics, such as SAIDI and SAIFI. Regulatory mandates now require utilities to replace legacy fault-location tools with predictive analytics platforms that ingest real-time data from smart inverters, AMI, and SCADA networks, resulting in sustained capital expenditures. Integrated solutions dominate because they consolidate fault detection, crew dispatch, and customer communications inside one vendor ecosystem, reducing data-silo friction and accelerating restoration cycles. Although on-premise deployments still prevail, hybrid and cloud architectures are gaining ground, offering scalable AI processing for vegetation management and predictive maintenance while addressing cybersecurity through Zero-Trust designs. Geographically, North America anchors spending with federal transmission investments, whereas Asia-Pacific emerges as the fastest-growing market, propelled by China’s record grid modernization funding and Japan’s large-scale infrastructure upgrades.

Key Report Takeaways

  • By type, Integrated platforms held 62.5% of the Outage Management System market share in 2024, while standalone solutions declined in relative importance.
  • By component, software captured 67.3% of the revenue in 2024; the services segment is advancing at a 18.4% CAGR to 2030 as utilities seek AI/ML expertise.
  • By deployment mode, On-premise deployments retained a 63.9% share in 2024; however, cloud-based options are rising at a 20.6% CAGR, driven by hybrid adoption strategies.
  • By application, fault location and isolation accounted for 43.6% of the 2024 Outage Management System market size, while restoration and crew management led growth at 18.8%.
  • By geography, North America accounted for 37.4% of the revenue in 2024; the Asia-Pacific region is projected to grow at a 19.7% CAGR through 2030.

Segment Analysis

By Type: Integrated Solutions Drive Market Consolidation

Integrated platforms commanded 62.5% of the revenue in 2024 and are forecast to grow at a 19.5% CAGR to 2030, reflecting utilities’ drive to consolidate multiple point tools into a single pane of glass. This leadership position underscores how integrated suites cut vendor-management overhead, eliminate data-silo latency, and streamline restoration workflows. Utilities that deploy integrated offerings report 30-40% shorter average outage durations compared to users of fragmented systems.

Oracle’s Energy & Water Data Intelligence exemplifies the trend, fusing operational telemetry, weather intelligence, and customer analytics to automate decision logic. As a result, the Outage Management System market size attributed to integrated solutions is set to widen its lead over standalone deployments through 2030. Vendors with comprehensive portfolios, therefore, obtain negotiating leverage, while niche point-solution providers increasingly seek partnerships or acquisitions to remain relevant.

By Component: Services Surge as AI Complexity Grows

Software maintained a 67.3% share in 2024, anchored by mature codebases from ABB, GE Vernova, and Schneider Electric. Yet services are expanding at 18.4% CAGR because utilities need guidance in AI model training, cyber-hardening, and multi-system data alignment. Consulting captures the fastest growth as utilities confront jurisdiction-specific reliability rules and cloud-sovereignty statutes.

Implementation and support also scale briskly because software procurement accounts for only about one-third of total project spend. The transition toward subscription models reinforces vendor annuity streams. Schneider Electric recorded a 140% jump in SaaS revenue in 2024, signaling utilities’ willingness to trade capital expenditures (capex) for operational expenditures (opex). Consequently, service providers wield outsized influence over project outcomes, nudging the Outage Management System market toward higher lifetime-value economics.

Outage Management Systems Market: Market Share by Component
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By Deployment Mode: Cloud Adoption Accelerates Despite Security Concerns

On-premise installations retained a 63.9% share in 2024 because utilities prize local control of mission-critical data and have invested in hardened data centers. Nevertheless, cloud-hosted deployments are rising at a 20.6% CAGR. Hybrid topologies are now common: operational controls remain on-site while heavy-compute analytics run in Amazon Web Services or Microsoft Azure environments.

Hitachi Energy’s tie-up with AWS exemplifies this model, utilizing satellite imagery and AI to forecast vegetation-caused outages while maintaining real-time SCADA loops on utility premises. Vendors that offer flexible data-sovereignty options, therefore, find receptive audiences, and utilities increasingly stipulate Zero-Trust architectures and immutable-log capabilities as baseline procurement criteria.

By Application: Restoration Management Gains Momentum

Fault location and isolation generated 43.6% of 2024 revenues, cementing its role as a foundational capability. However, restoration and crew management tools are expanding at 18.8% CAGR as utilities aim to minimize customer minutes interrupted by optimizing workforce routing. These modules integrate real-time traffic feeds, crew skill profiles, and inventory data to prioritize repair tasks, steadily increasing the Outage Management System's market share for restoration applications.

Customer communication functions, while essential, face commoditization because multi-channel messaging frameworks are now ubiquitous. Consequently, differentiation shifts to AI-enabled crew dispatch and predictive asset inspection. Vendors embedding mobile workforce apps that operate during severe weather secure premium contract values and lock-in through continuous feature updates.

Outage Management Systems Market: Market Share by Application
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Geography Analysis

North America generated 37.4% of the Outage Management System market revenue in 2024, driven by USD 8 billion in federal transmission grants and a series of severe weather events that compelled utilities to strengthen their grids. Investors reward the procurement of integrated solutions because it visibly improves SAIDI/SAIFI performance. Canada supports regional momentum through provincial-level modernization, as illustrated by Énergie NB Power’s AI-based outage prediction program, which restored 90% of customers within 24 hours during a 2024 ice storm.

The Asia-Pacific region is the fastest-growing, with a 19.7% CAGR. China’s State Grid budgeted more than 600 billion yuan in 2024 for digital substations and ultra-high-voltage corridors, fuelling large OMS tenders. Japan committed upwards of 150 billion yen to reinforce its network in anticipation of AI-driven data-center expansion. India presents additional upside, as Hitachi Energy has earmarked INR 2,000 crore to scale its domestic manufacturing and digital solutions capabilities.

Europe, Latin America, and the Middle East & Africa show steady though lower growth. In Latin America, Chile’s 2050 carbon-neutrality roadmap requires USD 431 billion in distribution spending by 2040, thereby expanding the addressable OMS budgets. European utilities emphasize DER integration and storm-resilience upgrades but face slower revenue expansion given their matured grid-modernization baselines. Across all secondary regions, government policy support and multilateral climate finance mechanisms play pivotal roles in the pace of OMS adoption.

Outage Management Systems Market CAGR (%), Growth Rate by Region
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Competitive Landscape

Competition spans global conglomerates, mid-tier domain specialists, and AI-native startups, yielding moderate market fragmentation. ABB, GE Vernova, Schneider Electric, and Siemens anchor the top tier with comprehensive end-to-end portfolios that cover OMS, ADMS, SCADA, and cybersecurity. Their long-standing utility relationships, robust service arms, and ongoing R&D investments underpin their sticky market positions. Mid-sized players, such as Survalent Technology and Milsoft Utility Solutions, win business by offering configurable software tailored to the needs of municipal and cooperative utilities.

Strategically, incumbents are acquiring AI capabilities: GE Vernova’s purchase of Alteia adds computer-vision analytics for predictive maintenance. Oracle’s recent launch of an AI-powered customer-service module further illustrates the pivot toward data intelligence. Vendors also forge cloud partnerships—such as Hitachi Energy with AWS and Itron with Microsoft—to accelerate the time-to-market for advanced analytics. Startups specializing in vegetation-risk AI challenge traditional players but often partner with them instead of competing head-to-head, given utilities’ preference for proven vendors.

The Outage Management System market rewards vendors that marry domain depth with AI agility. As utilities standardize on integrated suites, smaller point-solution providers may face pressure to consolidate or specialize in niche areas. Cyber-resilience capabilities and DER orchestration functions are emerging as decisive evaluation criteria in ongoing RFPs.

Outage Management Systems Industry Leaders

  1. ABB Ltd.

  2. General Electric Company

  3. Schneider Electric SA

  4. Siemens AG

  5. Oracle Corporation

  6. *Disclaimer: Major Players sorted in no particular order
 ABB Ltd., General Electric Company, Oracle Corporation, Schneider Electric SA,  Siemens AG, CGI Inc, Advanced Control Systems Inc, Futura Systems Inc
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Recent Industry Developments

  • July 2025: GE Vernova acquired France-based Alteia to deepen AI analytics for predictive outage management.
  • May 2025: Oracle launched an AI-powered utility customer-service module integrating directly with OMS instances for proactive outage communication.
  • March 2025: Hitachi Energy partnered with AWS to deliver satellite-based vegetation analytics for U.S. utilities.
  • March 2025: Itron and Schneider Electric collaborated with Microsoft to enhance grid-edge intelligence and transformer-to-meter mapping.

Table of Contents for Outage Management Systems Industry Report

1. Introduction

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2. Research Methodology

3. Executive Summary

4. Market Landscape

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Intensifying climate-related outages boosting grid-resilience spend
    • 4.2.2 Smart-grid & ADMS roll-outs across Tier-1 utilities
    • 4.2.3 Reliability-index (SAIDI/SAIFI) compliance mandates
    • 4.2.4 AI-driven predictive outage analytics adoption
    • 4.2.5 DER proliferation demanding real-time visibility
    • 4.2.6 Shift to cloud-native OMS & mobile workforce tools
  • 4.3 Market Restraints
    • 4.3.1 High capex & legacy integration hurdles
    • 4.3.2 Cyber-security vulnerabilities in connected OMS
    • 4.3.3 GIS data-quality gaps undermining algorithms
    • 4.3.4 Workforce skill shortage in AI/ML analytics
  • 4.4 Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Competitive Rivalry

5. Market Size & Growth Forecasts

  • 5.1 By Type
    • 5.1.1 Stand-alone
    • 5.1.2 Integrated
  • 5.2 By Component
    • 5.2.1 Software
    • 5.2.2 Services
  • 5.3 By Deployment Mode
    • 5.3.1 On-premise
    • 5.3.2 Cloud
  • 5.4 By Application
    • 5.4.1 Fault Location and Isolation
    • 5.4.2 Restoration and Crew Management
    • 5.4.3 Customer Information and Call Handling
  • 5.5 By Geography
    • 5.5.1 North America
    • 5.5.1.1 United States
    • 5.5.1.2 Canada
    • 5.5.1.3 Mexico
    • 5.5.2 Europe
    • 5.5.2.1 Germany
    • 5.5.2.2 United Kingdom
    • 5.5.2.3 France
    • 5.5.2.4 Italy
    • 5.5.2.5 NORDIC Countries
    • 5.5.2.6 Russia
    • 5.5.2.7 Rest of Europe
    • 5.5.3 Asia-Pacific
    • 5.5.3.1 China
    • 5.5.3.2 India
    • 5.5.3.3 Japan
    • 5.5.3.4 South Korea
    • 5.5.3.5 ASEAN Countries
    • 5.5.3.6 Rest of Asia-Pacific
    • 5.5.4 South America
    • 5.5.4.1 Brazil
    • 5.5.4.2 Argentina
    • 5.5.4.3 Rest of South America
    • 5.5.5 Middle East and Africa
    • 5.5.5.1 Saudi Arabia
    • 5.5.5.2 United Arab Emirates
    • 5.5.5.3 South Africa
    • 5.5.5.4 Rest of Middle East and Africa

6. Competitive Landscape

  • 6.1 Market Concentration
  • 6.2 Strategic Moves (M&A, Partnerships, PPAs)
  • 6.3 Market Share Analysis (Market Rank/Share for key companies)
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Products & Services, and Recent Developments)
    • 6.4.1 ABB Ltd.
    • 6.4.2 General Electric Co.
    • 6.4.3 Oracle Corp.
    • 6.4.4 Schneider Electric SE
    • 6.4.5 Siemens AG
    • 6.4.6 Hitachi Energy (OMS)
    • 6.4.7 Hexagon (Intergraph)
    • 6.4.8 CGI Inc.
    • 6.4.9 Advanced Control Systems (Indra/Minsait ACS)
    • 6.4.10 Futura Systems Inc.
    • 6.4.11 ETAP Automation
    • 6.4.12 Survalent Technology
    • 6.4.13 Landis+Gyr Group
    • 6.4.14 Milsoft Utility Solutions
    • 6.4.15 Trimble Utilities
    • 6.4.16 OSIsoft (AVEVA)
    • 6.4.17 IBM Corp.
    • 6.4.18 Cisco Systems Inc.
    • 6.4.19 Fujitsu Ltd.
    • 6.4.20 S&C Electric Co.
    • 6.4.21 Itron Inc.

7. Market Opportunities & Future Outlook

  • 7.1 White-space & Unmet-need Assessment
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Global Outage Management Systems Market Report Scope

The outage management systems market report include:

By Type
Stand-alone
Integrated
By Component
Software
Services
By Deployment Mode
On-premise
Cloud
By Application
Fault Location and Isolation
Restoration and Crew Management
Customer Information and Call Handling
By Geography
North America United States
Canada
Mexico
Europe Germany
United Kingdom
France
Italy
NORDIC Countries
Russia
Rest of Europe
Asia-Pacific China
India
Japan
South Korea
ASEAN Countries
Rest of Asia-Pacific
South America Brazil
Argentina
Rest of South America
Middle East and Africa Saudi Arabia
United Arab Emirates
South Africa
Rest of Middle East and Africa
By Type Stand-alone
Integrated
By Component Software
Services
By Deployment Mode On-premise
Cloud
By Application Fault Location and Isolation
Restoration and Crew Management
Customer Information and Call Handling
By Geography North America United States
Canada
Mexico
Europe Germany
United Kingdom
France
Italy
NORDIC Countries
Russia
Rest of Europe
Asia-Pacific China
India
Japan
South Korea
ASEAN Countries
Rest of Asia-Pacific
South America Brazil
Argentina
Rest of South America
Middle East and Africa Saudi Arabia
United Arab Emirates
South Africa
Rest of Middle East and Africa
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Key Questions Answered in the Report

What is the forecasted CAGR for the Outage Management System market from 2025 to 2030?

The market is projected to grow at a 17.05% CAGR, reaching USD 6.55 billion by 2030.

Which region is growing fastest in the Outage Management System market?

Asia-Pacific is expanding at 19.7% CAGR, supported by large-scale grid modernization in China, Japan, and India.

Why are integrated OMS platforms preferred over standalone solutions?

Integrated suites cut vendor-management overhead, unify data streams, and have demonstrated 30-40% reductions in outage duration versus fragmented toolsets.

How significant is cloud deployment in the Outage Management System industry?

While on-premise still holds 63.9% share, cloud-hosted OMS is expanding at 20.6% CAGR as utilities adopt hybrid architectures for AI-driven analytics.

What is driving demand for services within the Outage Management System market?

Utilities require expertise in AI model development, cyber-resilience, and complex legacy-system integration, pushing services growth to an 18.4% CAGR.

Which application segment is advancing fastest?

Restoration and crew management solutions lead with an 18.8% CAGR as utilities prioritize rapid resource allocation to minimize customer-minute interruptions.

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