Jordan ICT Market Size & Share Analysis - Growth Trends And Forecast (2025 - 2030)

Jordan ICT Market Trends and Insights

Rising Digital Transformation in Industries

Enterprises integrate AI, blockchain, and cloud to streamline production and services, with empirical studies placing digital transformation’s path coefficient at 0.764 for accounting efficiency. Manufacturing firms perform Industry 4.0 readiness checks, and micro-enterprises that adopted resource-efficient production saved JOD 125,190 (USD 176,000) and cut energy use by 28% in first-year rollouts. SMEs link sustainability with digital tools to win regional contracts, while service providers invest in automation to raise customer satisfaction. The outcome elevates local competitiveness and draws regional clients who look for cost-effective yet innovative partners in the Jordan ICT market. Transformation momentum directly widens the addressable base for software, services, and connectivity solutions. 

Rapid 5G Network Development Across the Nation

Umniah, Orange Jordan, and Zain Jordan backed by Ericsson introduce nationwide 5G, upgrading radio networks and core infrastructure. Enhanced bandwidth supports autonomous logistics, industrial IoT, and telemedicine, spurring fresh demand for edge computing and cybersecurity. Regulatory provisions for spectrum sharing accelerate rural coverage, narrowing the digital divide and creating fertile ground for cloud adoption among small towns. As 5G subscribers grow, operators bundle enterprise solutions, unlocking new revenue streams inside the Jordan ICT market. Early returns validate continued capital spending, signaling a stronger medium-term outlook for network equipment vendors. 

Government-led Digital Jordan 2025 Program and e-Gov Spending

Digital Jordan 2025 covers 68 AI projects and mandates e-invoicing through JoFotara, compelling every VAT-registered firm to deploy XML/JSON invoices with QR authentication. The National Electronic Portal for SMEs centralizes public services, while the Digital Inclusion Policy creates Universal Service Fund mechanisms. These measures push ministries and regulated industries toward cloud infrastructure, identity management, and cybersecurity upgrades. Stable funding and clear milestones give suppliers visibility, enticing multinationals to form joint ventures with local integrators. The public sector’s purchasing power sets technical standards that ripple through banking, healthcare, and utilities, enlarging Jordan ICT market demand. 

Regional Data-Center Investments Positioning Jordan as Levant Cloud Hub

Aqaba Digital Hub expands submarine connectivity by linking Egypt and Jordan through the Coral Bridge cable, improving bandwidth economics for the Levant. Facilities such as Zain’s “The Bunker” offer Tier III colocation to regional clients seeking political stability and flexible data-sovereignty rules. Energy pricing and skilled labor give Jordan a cost edge over peers, while relaxed data-localization in the Aqaba SEZ helps multinationals meet cross-border compliance. With Middle East capacity set to double by 2030, investors channel capital toward redundant power, cooling, and security in Amman and Aqaba. These projects cement Jordan ICT market standing as a preferred disaster-recovery and latency-optimized node. 

Lack of Skilled Workforce

Roughly 7,000 tech graduates enter the market yearly, yet many exit for higher pay abroad, deepening domestic shortages in AI, cybersecurity, and cloud engineering. SMEs lack bench depth for large projects, and inconsistent English proficiency limits international contracting potential. Public-private initiatives like One Million Jordanian Coders increase baseline digital literacy, but advanced specialization supply remains thin. The talent gap inflates wage costs and delays project delivery, prompting some firms to outsource complex workloads. Over time, shortages hamper Jordan ICT market scale-up and deter foreign direct investment in high-skill operations. 

Intermittent Power-Grid Instability Outside Amman

Recurring outages in secondary regions disrupt telecom links and data-center uptime, discouraging distributed infrastructure deployment. Rural cloud nodes face high backup-power costs, and international operators cluster in Amman to mitigate risk. Grid unreliability restricts digital inclusion targets and slows the extension of e-services to peripheral districts. Local firms must invest in UPS and diesel generation, squeezing margins and elongating payback periods. Until reliability measures mature, the constraint caps broader geographic spread for Jordan ICT market services. 

Segment Analysis

By Type: Services Leadership Drives Market Evolution

Jordan ICT market size for IT Services stood at a commanding 42.13% share in 2024, propelled by consulting, integration, and managed offerings that underpin enterprise modernization agendas. Cloud Services, though smaller, register a rapid 16.54% CAGR as companies migrate workloads seeking elasticity and cost control. Demand for IT Hardware persists through network upgrades and device refresh cycles, while software spending concentrates on ERP and CRM suites to institutionalize best practices. Service-oriented consumption accelerates as customers favor outcome-based contracts over capital procurement. ZainTECH’s acquisition of Specialized Technical Services, which employs over 350 professionals, illustrates consolidation that bundles connectivity with transformation expertise.

Digital-first roadmaps convert project-based engagements into annuity managed-service deals, improving vendor revenue visibility. Cybersecurity consulting gains importance in light of e-invoicing mandates, and communication services enjoy uplift from 5G-enabled unified collaboration. The shift from hardware ownership to service consumption redefines partner ecosystems and reinforces Jordan ICT market positioning as a regional solution provider.

Note: Segment shares of all individual segments available upon report purchase

By Enterprise Size: SME Digitization Accelerates Growth

Large organizations captured 61.67% of Jordan ICT market share in 2024, thanks to sizable IT budgets in banking, telecom, and public administration. SMEs, however, are expanding at a 16.61% CAGR, buoyed by cloud adoption, digital payments, and government support programs. Among 167,519 registered enterprises, 99.5% are classified as SMEs, representing untapped digital potential. Portal initiatives and fintech innovations lower entry barriers, enabling micro-firms to leapfrog to online sales and accounting.

Usage studies show social-media tools score above 3.4 in perceived usefulness, ease, and cost efficiency for business continuity among SMEs. Cloud subscriptions replace upfront server purchases, and pay-as-you-go models spread costs across operating budgets. As more small firms formalize processes, demand grows for cybersecurity, data analytics, and AI chatbots, widening Jordan ICT market exposure to entrepreneurial segments.

By Deployment Model: Hybrid Solutions Gain Momentum

Cloud captured 51.24% Jordan ICT market share in 2024, underscoring widespread acceptance of virtualized resources. Hybrid configurations post the fastest 16.78% CAGR, allowing enterprises to keep sensitive workloads on-premise while tapping public-cloud agility for standard functions. Banks and ministries maintain data sovereignty through private clouds, yet pair them with Azure or AWS for analytics sandboxes. On-premise environments persist where latency, control, or regulation demand local hosting.

Capital Bank Jordan’s phased migration highlights cost and performance gains that influence peers. Vendors reply with multicloud management suites, and telecom players bundle off-premise infrastructure with local hosting to capture hybrid demand. The pattern stabilizes OPEX profiles and diversifies vendor ecosystems inside the Jordan ICT market.

Note: Segment shares of all individual segments available upon report purchase

By End-user Industry Vertical: Government Leadership Enables Broader Adoption

Government and public administration owned an 18.19% slice of Jordan ICT market size in 2024 due to e-government portals, AI pilots, and mandatory e-invoicing. Gaming and esports clock a 17.05% CAGR to 2030, benefiting from tournament venues and Arabic content studios such as Tamatem Games. BFSI accelerates digital banking, while energy utilities pilot smart-grid telemetry.

Retail logistics deploy omnichannel platforms, and manufacturing embraces Industry 4.0 for export competitiveness. Healthcare advances telemedicine and electronic records, improving rural access. Cross-industry uptake confirms technology’s central role in national competitiveness, anchoring the multiyear expansion of Jordan ICT market revenues.

Geography Analysis

Amman accounts for most Jordan ICT market activity, hosting headquarters, data centers, and innovation labs. Reliable power, dense fiber backbones, and skilled labor pools encourage multinationals to base regional operations in the capital. Government agencies test AI services that later cascade into private-sector adoption, adding to metropolitan demand. 

Aqaba Special Economic Zone emerges as a secondary hub by leveraging relaxed data-localization, tax incentives, and the new Coral Bridge subsea cable that boosts international bandwidth. Startups cluster around fintech and logistics, and data-center investors exploit lower land costs and seaport proximity. Hybrid deployments route disaster-recovery workloads to Aqaba facilities, reinforcing national resilience. 

Secondary cities such as Irbid and Zarqa trail due to intermittent grid power and smaller talent pools. Nevertheless, telcos extend 5G coverage, and Universal Service Fund initiatives promise fiber links to schools and clinics. Over the forecast horizon, balanced regional development remains contingent on infrastructure upgrades that broaden participation in Jordan ICT market growth.