Oman ICT Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Oman ICT Market Analysis

The Oman ICT Market size is estimated at USD 5.96 billion in 2025, and is expected to reach USD 9.11 billion by 2030, at a CAGR of 8.88% during the forecast period (2025-2030).

The Oman ICT landscape is experiencing a significant transformation driven by rapid technological advancement and increasing digital adoption across sectors. The small and medium enterprise sector has shown remarkable growth, with the number of SMEs registered with the Authority for Small and Medium Enterprises Development rising by 46.8% to reach 81,460 by July 2022. This surge in business registrations reflects the growing entrepreneurial ecosystem and increasing technology adoption among smaller businesses. The government's commitment to fostering innovation and supporting digital technology infrastructure development has created a conducive environment for technology adoption, particularly in emerging areas such as cloud computing, artificial intelligence, and cybersecurity.

The telecommunications sector has emerged as a crucial enabler of digital transformation, with mobile connectivity reaching new heights. According to the National Centre for Statistics and Information (NCSI), mobile phone subscribers in Oman reached 6,804,762 by January 2023, marking an 11% growth from the previous year, while postpaid mobile subscriptions demonstrated a substantial increase of 28.9% to reach 1,646,544. This robust growth in mobile connectivity has been complemented by significant infrastructure developments, including the expansion of 5G networks and the establishment of new data centers, enhancing the country's digital capabilities and connectivity options for businesses and consumers alike.

The cybersecurity landscape has become increasingly critical, with organizations facing sophisticated digital threats. In the first half of 2022 alone, Trend Micro identified and prevented over 1.8 million email threats in Oman, alongside stopping 1.47 million attacks on innocent URL victims and 10,914 URL hosts. This heightened focus on security has led to increased investments in advanced security solutions and the development of comprehensive cybersecurity frameworks. Major technology providers are responding to these challenges by establishing a local presence and infrastructure, exemplified by significant developments in 2023 such as SAP's launch of Oman's first private cloud data center and Amazon Web Services' plans to establish data center facilities in the country.

The market is witnessing a substantial shift towards cloud adoption and digital service delivery, supported by strategic infrastructure investments and regulatory frameworks. The Telecommunications Regulatory Authority (TRA) has set ambitious targets for network coverage, aiming to achieve 100% support for 4G and 5G services across all base stations by 2025, alongside goals for fiber optic infrastructure to cover 75% of buildings and fixed broadband networks to reach 85% of buildings. These initiatives are complemented by the establishment of international submarine cables and the expansion of data center capabilities, positioning Oman as an emerging digital hub in the region. The integration of advanced technologies such as artificial intelligence, IoT, and cloud computing is creating new opportunities across various sectors, from financial services to manufacturing.

Oman ICT Market Trends

Consistent Digital Transformation Initiatives

The Omani government has demonstrated an unwavering commitment to digital transformation through substantial investments and strategic initiatives. In 2022, the sultanate announced a significant investment of USD 441.5 million in the digital transformation program, aimed at empowering the public sector to deliver smart services and provide seamless digital experiences. This commitment is further reinforced by the National Digital Economy Program's ambitious targets under Oman Vision 2040, which projects the digital economy's contribution to GDP to rise from 3% in 2025 to 5% in 2030, ultimately reaching 10% by 2040. The government's dedication to digitalization is evident in its goal to digitalize approximately 80% of government services by 2025, creating a robust foundation for technological advancement across various sectors.

The digital transformation initiatives have also catalyzed growth in the small and medium enterprise (SME) sector, which has emerged as a crucial driver of ICT adoption. According to the National Centre for Statistics and Information (NCSI), SME registrations witnessed a remarkable 46.8% increase, reaching 81,460 by July 2022. This growth has been supported by substantial government funding, exemplified by the Small and Medium Enterprises Development Fund's (Inma) allocation of USD 52.13 million to 144 SMEs in 2022. Furthermore, in May 2023, the Public Authority for Special Economic Zones and Free Zones (Opaz) announced its strategic plan for digital transformation, setting June 30 as the deadline for transitioning from paper-based to digital transactions, demonstrating the government's commitment to comprehensive digital adoption across all sectors.

Robust Telecommunication Network

Oman's telecommunications infrastructure has undergone significant enhancement, with the country's regulatory authorities setting ambitious targets for network coverage and technological advancement. The Telecommunications Regulatory Authority (TRA) has established comprehensive coverage goals for 2025, including achieving 98% population coverage with mobile networks and ensuring that 75% of buildings are connected to fiber-optic infrastructure. These targets are complemented by the initiative to transition all base stations to support 4G and 5G services by 2025, creating a robust foundation for advanced digital technology services and applications. The emphasis on high-speed connectivity and modern telecommunications infrastructure has positioned Oman as an attractive destination for technology investments and digital innovation.

The country's commitment to telecommunications advancement is further evidenced by recent strategic partnerships and infrastructure developments. In March 2023, Dubai-based du and Omantel activated a 275 km international fiber optic submarine cable, known as the Oman Emirates Gateway (OEG), significantly enhancing regional connectivity and data transmission capabilities. Additionally, in June 2023, Omantel and Hytera signed a Memorandum of Understanding to launch Mission-Critical Push To Talk (MCPTT) services, enabling enterprise customers to leverage immediate voice, video, and multimedia messaging capabilities. These developments, coupled with the expansion of 5G networks by operators such as Vodafone Oman, which aims to achieve over 60% population coverage by the end of 2023, demonstrate the country's dedication to maintaining a state-of-the-art digital infrastructure that supports digital transformation across all sectors.

Segment Analysis: By Type

IT Services Segment in Oman ICT Market

The IT Services segment continues to dominate the Oman ICT market, holding approximately 51% market share in 2024. This significant market position is driven by the increasing adoption of digital transformation initiatives across industries and the growing need for modernizing enterprise systems and IT infrastructure. Organizations in Oman are increasingly embracing IT services to enhance their operations and improve customer experiences, with a particular focus on cloud strategy development, migration, management, and security services. The segment's prominence is further strengthened by the government sector's substantial investment in IT services for digitizing public services, implementing e-governance solutions, and leveraging emerging technologies for efficient public administration. Additionally, the growing collaboration between IT service providers and various industry verticals, including BFSI, healthcare, retail, and manufacturing, has contributed to the segment's market leadership.

Software Segment in Oman ICT Market

The Software segment is emerging as the fastest-growing segment in the Oman ICT market, with a projected growth rate of approximately 10% during 2024-2029. This remarkable growth is primarily attributed to the increasing demand for cloud-based solutions, artificial intelligence, big data analytics, and Internet of Things (IoT) applications across various industries. The segment's growth is further accelerated by the rising adoption of enterprise software solutions, including ERP, CRM, and business intelligence tools, as organizations seek to optimize their operations and enhance decision-making capabilities. The government's digital transformation initiatives and the implementation of data protection laws have also created a conducive environment for software adoption. Moreover, the growing focus on cybersecurity solutions and the increasing collaboration between software providers and local enterprises are contributing to the segment's rapid expansion in the Omani market.

Remaining Segments in Oman ICT Market by Type

The Hardware and Telecommunication Services segments play crucial roles in supporting Oman's digital infrastructure and connectivity needs. The Hardware segment provides essential components and devices that facilitate digital information processing, storage, and transmission, including personal computers, servers, networking devices, and data center infrastructure. The Telecommunication Services segment focuses on providing robust connectivity solutions through various services, including voice, data, and advanced network technologies like 5G. These segments are vital in supporting the country's digital transformation journey, with telecommunications providers continuously expanding their network coverage and upgrading infrastructure to meet the growing demand for high-speed connectivity and advanced communication services.

Segment Analysis: By Size of Enterprise

Large Enterprises Segment in Oman ICT Market

Large enterprises continue to dominate the Oman ICT market, holding approximately 60% market share in 2024, driven by their substantial investments in digital transformation initiatives and advanced technologies. These organizations are actively embracing cloud computing, artificial intelligence, and other innovative digital solutions to enhance their operational efficiency and maintain competitive advantages. The segment's prominence is further reinforced by significant partnerships between large enterprises and global technology providers, particularly in sectors such as energy, telecommunications, and banking. For instance, in 2023, several major corporations in Oman implemented enterprise-wide digital transformation projects, including the adoption of cloud-based solutions and advanced analytics platforms. The robust IT infrastructure requirements, comprehensive cybersecurity needs, and extensive digital service demands of large enterprises continue to drive substantial investments in the ICT sector, making them the primary revenue generators in the market.

SME Segment in Oman ICT Market

The Small and Medium Enterprises (SME) segment is experiencing remarkable growth in the Oman ICT market, projected to expand at approximately 10% during 2024-2029, emerging as the fastest-growing segment in the market. This accelerated growth is primarily attributed to increasing government initiatives supporting digital transformation among SMEs and rising awareness about the benefits of ICT adoption. The segment's growth is further bolstered by various funding programs and digital support initiatives launched by the Omani government to enhance SME competitiveness in the digital economy. Technology vendors are increasingly developing cost-effective and scalable managed services specifically tailored for SMEs, particularly in areas such as cloud computing, cybersecurity, and business process automation. The availability of flexible payment models and as-a-service solutions has made advanced technologies more accessible to SMEs, enabling them to compete more effectively in the digital marketplace while optimizing their operational costs.

Segment Analysis: By Industry Vertical

IT and Telecom Segment in Oman ICT Market

The IT and Telecom segment continues to dominate the Oman ICT market, holding approximately 29% market share in 2024. This significant market position is driven by the rapid advancement in telecommunications infrastructure, particularly the expansion of 5G networks and fiber optic connectivity across the country. The segment's growth is further bolstered by major telecom operators' initiatives to accelerate 5G rollouts and the increasing demand for cloud and cybersecurity solutions in the country's IT sector. The Telecommunications Regulatory Authority's ambitious goals for high-speed fixed and mobile telecom network coverage, including the target to achieve 100% of mobile network base stations supporting 4G and 5G services, have created substantial opportunities for ICT solution providers. Additionally, the establishment of new data centers and cloud services by global technology companies has strengthened the IT infrastructure landscape in Oman.

Retail and E-commerce Segment in Oman ICT Market

The Retail and E-commerce segment is emerging as the fastest-growing vertical in the Oman ICT market, with an expected growth rate of approximately 10% during 2024-2029. This remarkable growth is driven by the increasing adoption of digital payment solutions, the expansion of online retail platforms, and the growing consumer preference for omnichannel shopping experiences. The segment is witnessing significant technological advancement with the implementation of innovative solutions such as facial payment systems, mobile-based business platforms, and cashless payment solutions. Major retailers and e-commerce players are actively investing in digital transformation initiatives to enhance customer experience, streamline operations, and improve market competitiveness. The integration of advanced technologies such as AI, cloud computing, and data analytics in retail operations is further accelerating the segment's growth trajectory.

Remaining Segments in Industry Vertical

The other segments in the Oman ICT market, including BFSI, Government, Manufacturing, and Energy and Utilities, each play crucial roles in driving market growth. The BFSI sector is experiencing significant digital transformation with the adoption of innovative fintech solutions and digital banking services. The Government sector is actively pursuing digitalization initiatives under Oman Vision 2040, focusing on e-governance and smart city developments. The Manufacturing segment is embracing Industry 4.0 technologies and automation solutions, while the Energy and Utilities sector is implementing digital solutions for smart grid management and operational efficiency. These segments collectively contribute to the diverse technology adoption landscape in Oman, with each vertical focusing on specific digital transformation initiatives aligned with their respective industry needs.