United Kingdom ICT Market Size and Share

United Kingdom ICT Market Summary
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United Kingdom ICT Market Analysis by Mordor Intelligence

The United Kingdom ICT market size stands at USD 178.33 billion in 2025 and is projected to reach USD 283.82 billion by 2030, advancing at a 9.74% CAGR over the forecast period.[1]Department for Science, Innovation & Technology, “National Semiconductor Strategy,” gov.uk The growth outperforms traditional infrastructure categories because public- and private-sector buyers treat technology as a value generator rather than a cost center. Demand accelerates on three fronts: large transformation programs in central government, hyperscale cloud investments by global providers, and an unprecedented wave of small-business digitalization support. At the same time, 5G rollout, quantum-ready data-center construction, and industry-specific SaaS offerings deepen the addressable base of the United Kingdom ICT market, attracting new entrants and reshaping incumbent strategies. Intensifying cyber-threat exposure pushes budgets toward zero-trust architectures, turning security from a compliance expense into a board-level resilience priority. Supply-chain volatility in semiconductors remains a drag, yet policy interventions such as the GBP 1 billion (USD1.34 billion ) National Semiconductor Strategy are designed to mitigate hardware bottlenecks and maintain momentum.

Key Report Takeaways

  • By product type, IT services captured 34.16% of the United Kingdom ICT market share in 2024, with Security, the fastest-growing type at 9.8% CAGR through 2030.
  • By enterprise size, large enterprises held 56.12% of the United Kingdom ICT market size in 2024, while SMEs recorded a 10.20% CAGR through 2030.
  • By end-user vertical, Public administration contributed 18.42% market share in 2024, while gaming and esports is projected to expand at an 11.21% CAGR between 2025 and 2030.

Segment Analysis

By Product Type : Services Architecture Drives Market Evolution

The United Kingdom ICT market posted a service-heavy mix in 2024 as IT services commanded 34.16% of spending. Within this stream, managed services grew at 9.9% to mitigate skills shortages, and cloud professional services rose 12.4% on multi-cloud complexity. The convergence of infrastructure and communications produced turnkey platforms blending compute, storage, and connectivity. Hardware demand remained resilient for edge routers and ruggedized devices that support hybrid working and IoT.

The shift to subscription models redefined software cash flows, boosting the attach rate of AI inference engines and low-code platforms. Vendors monetize vertical APIs and compliance modules, turning ERP and CRM suites into ecosystems. Security, the fastest-growing type at 9.8% CAGR, now bundles threat intelligence and incident response, embedding services into licensing fees. This dynamic positions outcome-based providers to displace legacy product vendors across the United Kingdom ICT market.

United Kingdom ICT Market: Market Share by Product Type
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By Enterprise Size: SME Digitalization Accelerates Market Dynamics

Large enterprises controlled 56.12% of 2024 outlays, benefiting from scale and global purchasing frameworks. They continue to integrate OT and IT systems, spending on API gateways and data fabric solutions. Meanwhile, SMEs representing 99.9% of UK businesses deliver the fastest incremental revenue, growing at 10.20% CAGR. Grants such as Made Smarter’s GBP 20,000 voucher for manufacturing SMEs catalyze robotics, MES, and predictive-maintenance deployments.

Cloud freemium tiers, pay-as-you-go analytics, and no-code automation tools flatten adoption barriers. SMEs increasingly tap managed security and virtual CIO services, accounting for 46% of new service desk tickets in 2025. Digital-flux SMEs improve turnover by 25% on average within a year of software adoption, reinforcing a positive feedback loop that enlarges the United Kingdom ICT market.

By End-User Industry Vertical: Public Sector Leadership Drives Adoption

Public administration contributed 18.42% to 2024 revenue, driven by HMRC’s Making Tax Digital, local council cloud migrations, and defense cybersecurity overhauls. Framework agreements such as G-Cloud 14 simplify call-offs and sustain volume.

Gaming and esports posted the highest CAGR at 11.21%, riding GBP 1.56 billion (USD 2.10 billion) mobile-gaming receipts, cloud-gaming infrastructure deals, and VR studio tax credits. BFSI digitizes AML and open-banking APIs, while energy utilities invest in smart-grid OT security. Manufacturing’s Industry 4.0 spend surpasses GBP 4 billion (USD 5.4 billion), with 69% of firms integrating AI by 2025. Healthcare digital projects pivot from record digitization to AI triage and surgical robotics, adding long-tail demand for secure high-bandwidth connectivity throughout the United Kingdom ICT market.

United Kingdom ICT Market: Market Share by End-user Industry Vertical
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Geography Analysis

London and the South East contribute roughly 45% of the United Kingdom ICT market. Dense financial-services campuses require low-latency colocation and quantum-secure fiber, supporting an ecosystem of managed-service providers and fintech scale-ups. Data-center vacancy in Greater London fell below 4% in 2025 following hyperscaler expansions and sovereign-cloud launches.[2] Department for Science, Innovation & Technology, “Telecoms Supply-Chain Diversification Report,” gov.uk

The Cambridge-Oxford arc combines deep-tech venture funds with world-leading research universities, nurturing chip-design houses and quantum-computing startups. Local councils deploy 5G-connected autonomous shuttles and smart-city IoT, boosting regional ICT orders. Scotland’s Edinburgh-Glasgow corridor focuses on fintech and game development. Public-sector devolution grants fund rural broadband and digital-skills academies, spreading demand across the Highlands

Wales leverages its compound-semiconductor cluster in Newport to court defense and automotive contracts, while Northern Ireland’s shared-services centers consume cloud HR and finance platforms. Levelling-Up funds channel 5G and fiber builds into the Midlands and North, pulling hyperscale edge nodes to Manchester and Leeds. The regulatory landscape, featuring retained EU GDPR alignment plus emerging UK Data Protection reform, requires vendors to architect multi-region data-sovereignty strategies across the United Kingdom ICT market.

Competitive Landscape

The United Kingdom ICT market is moderately concentrated. BT Group, Microsoft, AWS, and Vodafone anchor core infrastructure with long-term government contracts, while Capita, Softcat, and Computacenter provide integration reach into regional enterprises. Hyperscalers expand local zones, with AWS pledging USD 8 billion for new UK data-center capacity through 2030 AWS. Cisco and NVIDIA’s 2025 alliance injects AI-optimized Ethernet fabrics, aligning with demand for GPU-dense clusters.[3]IT Brief UK, “Cisco an NVIDIA Join Forces to Boost AI Data Centres,” itbrief.co.uk

Domestic cyber-security specialists such as Darktrace and NCC Group capture zero-trust adoption waves. Semiconductor design leaders ARM and Graphcore leverage government R&D credits, and quantum-computing startups like Quantinuum attract foreign investment. Vendors differentiate on sector credentials ISO 27001 for healthcare, FCA accreditation for BFSI increasing switching costs.

Strategic moves include BT and Toshiba’s quantum-secure network launch, Virgin Media O2’s GBP 700 million (USD 944.9 billion) radio upgrade, and Lenovo’s TruScale as-a-service push. Channel partners consolidate, as evidenced by Softcat acquiring regional MSPs to strengthen public-sector footprint. Sustainability mandates drive providers to procure 100% renewable power for data centers, influencing colocation site selection in the United Kingdom ICT market.

United Kingdom ICT Industry Leaders

  1. ZTE Corporation

  2. Cisco Systems, Inc.

  3. Fujitsu Services Ltd

  4. CommScope Holding Co. Inc.

  5. Ciena Corp.

  6. *Disclaimer: Major Players sorted in no particular order
United Kingdom ICT Market Concentration
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Recent Industry Developments

  • February 2025: Cisco and NVIDIA launched a unified AI-ready data-center network architecture to accelerate enterprise AI deployments.
  • February 2025: Virgin Media O2 committed GBP 700 million (USD 944.9 billion) to expand 4G/5G coverage, supporting private-network adoption in manufacturing and logistics.
  • January 2025: AWS announced an additional USD 8 billion UK infrastructure investment, targeting AI and high-performance workloads.
  • December 2024: BT, Toshiba, and Equinix activated the UK’s first commercial quantum-key-distribution network for finance clients

Table of Contents for United Kingdom ICT Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Rapid surge in demand for Software-as-a-Service (SaaS)
    • 4.2.2 Rise in digital technology adoption across healthcare
    • 4.2.3 Expansion of 5G infrastructure nationwide
    • 4.2.4 Escalating cyber-security spending by UK enterprises
    • 4.2.5 Government incentives for SME digitalisation
    • 4.2.6 Growing investment in quantum-ready data-centre capacity
  • 4.3 Market Restraints
    • 4.3.1 Semiconductor supply-chain volatility and inflationary pressure
    • 4.3.2 High prevalence of data theft and ransomware incidents
    • 4.3.3 Regulatory compliance complexity post-Brexit (data localisation)
    • 4.3.4 Acute shortage of advanced AI/ML talent
  • 4.4 Value Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Competitive Rivalry
  • 4.8 Investment Analysis
  • 4.9 Impact of Macroeconomic Factors
  • 4.10 Industry Stakeholder Analysis

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Product Type
    • 5.1.1 IT Hardware
    • 5.1.1.1 Computer Hardware
    • 5.1.1.2 Networking Equipment
    • 5.1.1.3 Peripherals
    • 5.1.2 IT Software
    • 5.1.3 IT Services
    • 5.1.3.1 IT Consulting and Implementation
    • 5.1.3.2 IT Outsourcing (ITO)
    • 5.1.3.3 Business Process Outsourcing (BPO)
    • 5.1.3.4 Managed Security Services
    • 5.1.3.5 Cloud and Platform Services
    • 5.1.4 IT Infrastructure
    • 5.1.5 IT Security/Cybersecurity
    • 5.1.6 Communication Services
  • 5.2 By Enterprise Size
    • 5.2.1 Small and Medium-sized Enterprises
    • 5.2.2 Large Enterprises
  • 5.3 By End-user Industry Vertical
    • 5.3.1 Government and Public Administration
    • 5.3.2 BFSI
    • 5.3.3 IT and Telecom
    • 5.3.4 Energy and Utilities
    • 5.3.5 Retail, E-commerce, and Logistics
    • 5.3.6 Manufacturing and Industry 4.0
    • 5.3.7 Healthcare and Life Sciences
    • 5.3.8 Oil and Gas
    • 5.3.9 Gaming and E-Sports
    • 5.3.10 Other Verticals

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 BT Group plc
    • 6.4.2 Vodafone Group Services Ltd
    • 6.4.3 Capita plc
    • 6.4.4 Computacenter plc
    • 6.4.5 Softcat plc
    • 6.4.6 Cisco Systems Inc.
    • 6.4.7 Dell Technologies Inc.
    • 6.4.8 Amazon Web Services EMEA SARL
    • 6.4.9 Microsoft Corp.
    • 6.4.10 Google Cloud UK Ltd
    • 6.4.11 IBM UK Ltd
    • 6.4.12 Fujitsu Services Ltd
    • 6.4.13 Nokia Corp.
    • 6.4.14 Juniper Networks Inc.
    • 6.4.15 Fortinet Inc.
    • 6.4.16 Palo Alto Networks Inc.
    • 6.4.17 ZTE Corp.
    • 6.4.18 Huawei Technologies Co. Ltd
    • 6.4.19 Ciena Corp.
    • 6.4.20 CommScope Holding Co. Inc.

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment
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United Kingdom ICT Market Report Scope

ICT refers to a range of technological applications used to transmit and process information. Information, communication, and technology are combined to produce the term ICT. 

United Kingdom ICT Market is segmented by type (IT hardware (computer hardware, networking equipment, peripherals), IT software, IT services (managed services, business process services, business consulting services, cloud services), IT infrastructure/data centers (colocation data centers, data center storage, data center servers, data center compute), IT security/ cybersecurity (application security, cloud security, data security, identity and access management, infrastructure protection, integrated risk management, network security equipment, endpoint security), communication services), by enterprise size (small and medium enterprises, large enterprises), by industry vertical (BFSI, IT & Telecom, government, retail & e-commerce, manufacturing, energy & utilities, others). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

United Kingdom ICT market tracks revenue accrued through the sale of ICT offerings including IT hardware, IT software, IT services, IT infrastructure and communication services that are being used in various end-user industry across the United Kingdom.

The study tracks key market parameters, underlying growth influencers, and major vendors operating in the industry, which supports the market estimations and growth rates over the forecast period. The study also tracks the revenue accrued from the various ICT types that are used in various industry verticals across the UK. Additionally, the study provides the UK ICT market trends, along with key vendor profiles. The study further analyses the overall impact of COVID-19 on the ecosystem.

By Product Type
IT Hardware Computer Hardware
Networking Equipment
Peripherals
IT Software
IT Services IT Consulting and Implementation
IT Outsourcing (ITO)
Business Process Outsourcing (BPO)
Managed Security Services
Cloud and Platform Services
IT Infrastructure
IT Security/Cybersecurity
Communication Services
By Enterprise Size
Small and Medium-sized Enterprises
Large Enterprises
By End-user Industry Vertical
Government and Public Administration
BFSI
IT and Telecom
Energy and Utilities
Retail, E-commerce, and Logistics
Manufacturing and Industry 4.0
Healthcare and Life Sciences
Oil and Gas
Gaming and E-Sports
Other Verticals
By Product Type IT Hardware Computer Hardware
Networking Equipment
Peripherals
IT Software
IT Services IT Consulting and Implementation
IT Outsourcing (ITO)
Business Process Outsourcing (BPO)
Managed Security Services
Cloud and Platform Services
IT Infrastructure
IT Security/Cybersecurity
Communication Services
By Enterprise Size Small and Medium-sized Enterprises
Large Enterprises
By End-user Industry Vertical Government and Public Administration
BFSI
IT and Telecom
Energy and Utilities
Retail, E-commerce, and Logistics
Manufacturing and Industry 4.0
Healthcare and Life Sciences
Oil and Gas
Gaming and E-Sports
Other Verticals
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Key Questions Answered in the Report

What is the projected value of the United Kingdom ICT market in 2030?

Forecasts place the market at USD 283.82 billion by 2030, up from USD 178.33 billion in 2025.

Which segment grows fastest within UK ICT spending?

IT security leads with a 9.80% CAGR through 2030 as enterprises adopt zero-trust architectures.

How significant is SME demand for technology solutions?

SMEs post a 10.20% CAGR, aided by Made Smarter grants and cloud-based SaaS affordability.

What role does 5G play in enterprise transformation?

Standalone 5G enables low-latency private networks that support Industry 4.0, smart ports, and connected healthcare.

How are semiconductor supply issues being addressed?

The National Semiconductor Strategy allocates GBP 1 billion (USD 1.35 billion) to boost domestic design and advanced packaging capacity.

Why is hybrid deployment the dominant model?

Firms balance cloud scalability with on-prem sovereignty and performance needs, leading to a hybrid approach in most workloads.

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