United Kingdom ICT Market Analysis by Mordor Intelligence
The United Kingdom ICT market size stands at USD 178.33 billion in 2025 and is projected to reach USD 283.82 billion by 2030, advancing at a 9.74% CAGR over the forecast period.[1]Department for Science, Innovation & Technology, “National Semiconductor Strategy,” gov.uk The growth outperforms traditional infrastructure categories because public- and private-sector buyers treat technology as a value generator rather than a cost center. Demand accelerates on three fronts: large transformation programs in central government, hyperscale cloud investments by global providers, and an unprecedented wave of small-business digitalization support. At the same time, 5G rollout, quantum-ready data-center construction, and industry-specific SaaS offerings deepen the addressable base of the United Kingdom ICT market, attracting new entrants and reshaping incumbent strategies. Intensifying cyber-threat exposure pushes budgets toward zero-trust architectures, turning security from a compliance expense into a board-level resilience priority. Supply-chain volatility in semiconductors remains a drag, yet policy interventions such as the GBP 1 billion (USD1.34 billion ) National Semiconductor Strategy are designed to mitigate hardware bottlenecks and maintain momentum.
Key Report Takeaways
- By product type, IT services captured 34.16% of the United Kingdom ICT market share in 2024, with Security, the fastest-growing type at 9.8% CAGR through 2030.
- By enterprise size, large enterprises held 56.12% of the United Kingdom ICT market size in 2024, while SMEs recorded a 10.20% CAGR through 2030.
- By end-user vertical, Public administration contributed 18.42% market share in 2024, while gaming and esports is projected to expand at an 11.21% CAGR between 2025 and 2030.
United Kingdom ICT Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| SaaS demand surge | +2.1% | London and South East | Medium term (2-4 years) |
| Digital tech in healthcare | +1.8% | National (NHS) | Long term (≥ 4 years) |
| 5G infrastructure expansion | +1.5% | Urban clusters | Medium term (2-4 years) |
| Enterprise cyber-security spend | +1.4% | Nationwide | Short term (≤ 2 years) |
| SME digital incentives | +1.2% | Regions via Made Smarter | Medium term (2-4 years) |
| Quantum-ready data centers | +0.8% | Golden Triangle and Scotland | Long term (≥ 4 years) |
| Source: Mordor Intelligence | |||
Rapid Surge in Demand for Software-as-a-Service (SaaS)
SaaS adoption extends from office productivity to mission-critical finance, HR, and supply-chain processes, rewriting procurement models that once favored perpetual licenses. The Help to Grow Digital program issued GBP 5,000 (USD 6,749.0) software vouchers to an addressable base of 1.2 million firms, creating a digitally enabled SME segment that now supports recurring SaaS revenues. Roughly 90% of UK companies used at least one cloud service in 2024, up from 78% in 2022, and vendors are pivoting to verticalized offerings addressing strict sectoral regulations. Freemium entry tiers, in-product AI assistants, and consumption-based billing make SaaS attractive to budget-conscious firms, while integrations with HMRC and Companies House APIs eliminate manual compliance effort.
Rise in Digital Technology Adoption Across Healthcare
Only 63% of NHS trusts had foundational electronic patient-record functionality in 2024, leaving a GBP 23.98 billion (USD 32.36 billion ) investment gap that is now earmarked for fulfillment by 2026 NHS.UK. Spending priorities encompass interoperable data warehouses, AI-assisted diagnostics, and zero-trust security layers to safeguard sensitive health information. Remote-monitoring pilots demonstrated 26% readmission reductions, encouraging scaling across integrated care systems. Vendors specializing in HL7-FHIR integration, medical-grade cloud hosting, and federated learning see accelerated procurement cycles as trusts move from proof of concept to production deployments. Telehealth services, normalized during COVID-19, remain above 30% of outpatient consultations, sustaining demand for secure video, IoT wearables, and analytics platforms.
Expansion of 5G Infrastructure Nationwide
Standalone 5G covers more than 85% of the UK population in 2025, enabling network slicing that supports dedicated enterprise use cases. Government 5G Testbeds and Trials funding of GBP 200 million (USD 269.96 billion) validated applications such as connected ambulances, smart ports, and agricultural drones. Manufacturing plants implementing private 5G report latency reductions from 40 ms on Wi-Fi to below 5 ms, unlocking closed-loop automation. Operators diversify from connectivity toward managed edge services, partnering with hyperscalers to co-locate MEC nodes inside data centers. Spectrum auctions in 700 MHz and 3.6 GHz bands reserve portions for local industrial licenses, fueling growth for integrators that bundle radios, IoT sensors, and application frameworks.
Escalating Cyber-Security Spending by UK Enterprises
Cyber-security revenue reached GBP 13.2 billion (USD 17.81 billion) in 2024 with 67,000 employees, reflecting a pivot from compliance-led spending to resilience investments. High-profile ransomware attacks such as the Synnovis breach triggered GBP 3.07 million (USD 4.14 million) in ICO fines, pushing boards to allocate 15-20% of IT budgets to security versus 9% three years earlier. Zero-trust network access, immutable backups, and cyber-security insurance are now mandatory line items. Financial services and public administration lead adoption of quantum-safe cryptography pilots. Domestic vendors leverage the UK’s NCSC guidelines as a market differentiator, exporting solutions to Commonwealth nations that mirror UK cyber regulations.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Semiconductor supply volatility | -1.6% | Manufacturing and data centers | Medium term (2-4 years) |
| Ransomware prevalence | -1.2% | Healthcare and local gov. | Short term (≤ 2 years) |
| Post-Brexit compliance complexity | -0.9% | Multinationals and finance | Long term (≥ 4 years) |
| Advanced AI/ML talent shortage | -0.7% | London, Cambridge, Edinburgh | Long term (≥ 4 years) |
| Source: Mordor Intelligence | |||
Semiconductor Supply-Chain Volatility and Inflationary Pressure
The UK sources 98% of advanced chips from Asia, exposing data-center builds and device refresh cycles to prolonged lead times and 12-18% price inflations. Domestic revenue of GBP 9.6 billion (USD 12.95 billion) represents just 2% of the global semiconductor market, so the National Semiconductor Strategy directs GBP 1 billion (USD 1.34 billion) to design tools, compound fabs, and advanced packaging over ten years. Still, capacity additions will not mature before 2028, forcing integrators to redesign bill-of-materials around more readily available nodes and to expand die redistribution partnerships in Europe.
High Prevalence of Data Theft and Ransomware Incidents
Ransomware victim rates doubled to 1% of UK organizations between 2024 and 2025, equal to roughly 19,000 entities. Healthcare disruptions, including a blood-test backlog in southeast London, underscored the economic toll. The forthcoming Cyber Security and Resilience Bill mandates incident reporting within 72 hours and could prohibit public-sector ransom payments, adding compliance overhead yet improving data fidelity for threat intelligence. Budgets are reallocated from growth projects to endpoint detection, SOC as a service, and cyber-hygiene training, dampening discretionary ICT spending.
Segment Analysis
By Product Type : Services Architecture Drives Market Evolution
The United Kingdom ICT market posted a service-heavy mix in 2024 as IT services commanded 34.16% of spending. Within this stream, managed services grew at 9.9% to mitigate skills shortages, and cloud professional services rose 12.4% on multi-cloud complexity. The convergence of infrastructure and communications produced turnkey platforms blending compute, storage, and connectivity. Hardware demand remained resilient for edge routers and ruggedized devices that support hybrid working and IoT.
The shift to subscription models redefined software cash flows, boosting the attach rate of AI inference engines and low-code platforms. Vendors monetize vertical APIs and compliance modules, turning ERP and CRM suites into ecosystems. Security, the fastest-growing type at 9.8% CAGR, now bundles threat intelligence and incident response, embedding services into licensing fees. This dynamic positions outcome-based providers to displace legacy product vendors across the United Kingdom ICT market.
Note: Segment shares of all individual segments available upon report purchase
By Enterprise Size: SME Digitalization Accelerates Market Dynamics
Large enterprises controlled 56.12% of 2024 outlays, benefiting from scale and global purchasing frameworks. They continue to integrate OT and IT systems, spending on API gateways and data fabric solutions. Meanwhile, SMEs representing 99.9% of UK businesses deliver the fastest incremental revenue, growing at 10.20% CAGR. Grants such as Made Smarter’s GBP 20,000 voucher for manufacturing SMEs catalyze robotics, MES, and predictive-maintenance deployments.
Cloud freemium tiers, pay-as-you-go analytics, and no-code automation tools flatten adoption barriers. SMEs increasingly tap managed security and virtual CIO services, accounting for 46% of new service desk tickets in 2025. Digital-flux SMEs improve turnover by 25% on average within a year of software adoption, reinforcing a positive feedback loop that enlarges the United Kingdom ICT market.
By End-User Industry Vertical: Public Sector Leadership Drives Adoption
Public administration contributed 18.42% to 2024 revenue, driven by HMRC’s Making Tax Digital, local council cloud migrations, and defense cybersecurity overhauls. Framework agreements such as G-Cloud 14 simplify call-offs and sustain volume.
Gaming and esports posted the highest CAGR at 11.21%, riding GBP 1.56 billion (USD 2.10 billion) mobile-gaming receipts, cloud-gaming infrastructure deals, and VR studio tax credits. BFSI digitizes AML and open-banking APIs, while energy utilities invest in smart-grid OT security. Manufacturing’s Industry 4.0 spend surpasses GBP 4 billion (USD 5.4 billion), with 69% of firms integrating AI by 2025. Healthcare digital projects pivot from record digitization to AI triage and surgical robotics, adding long-tail demand for secure high-bandwidth connectivity throughout the United Kingdom ICT market.
Note: Segment shares of all individual segments available upon report purchase
Geography Analysis
London and the South East contribute roughly 45% of the United Kingdom ICT market. Dense financial-services campuses require low-latency colocation and quantum-secure fiber, supporting an ecosystem of managed-service providers and fintech scale-ups. Data-center vacancy in Greater London fell below 4% in 2025 following hyperscaler expansions and sovereign-cloud launches.[2] Department for Science, Innovation & Technology, “Telecoms Supply-Chain Diversification Report,” gov.uk
The Cambridge-Oxford arc combines deep-tech venture funds with world-leading research universities, nurturing chip-design houses and quantum-computing startups. Local councils deploy 5G-connected autonomous shuttles and smart-city IoT, boosting regional ICT orders. Scotland’s Edinburgh-Glasgow corridor focuses on fintech and game development. Public-sector devolution grants fund rural broadband and digital-skills academies, spreading demand across the Highlands
Wales leverages its compound-semiconductor cluster in Newport to court defense and automotive contracts, while Northern Ireland’s shared-services centers consume cloud HR and finance platforms. Levelling-Up funds channel 5G and fiber builds into the Midlands and North, pulling hyperscale edge nodes to Manchester and Leeds. The regulatory landscape, featuring retained EU GDPR alignment plus emerging UK Data Protection reform, requires vendors to architect multi-region data-sovereignty strategies across the United Kingdom ICT market.
Competitive Landscape
The United Kingdom ICT market is moderately concentrated. BT Group, Microsoft, AWS, and Vodafone anchor core infrastructure with long-term government contracts, while Capita, Softcat, and Computacenter provide integration reach into regional enterprises. Hyperscalers expand local zones, with AWS pledging USD 8 billion for new UK data-center capacity through 2030 AWS. Cisco and NVIDIA’s 2025 alliance injects AI-optimized Ethernet fabrics, aligning with demand for GPU-dense clusters.[3]IT Brief UK, “Cisco an NVIDIA Join Forces to Boost AI Data Centres,” itbrief.co.uk
Domestic cyber-security specialists such as Darktrace and NCC Group capture zero-trust adoption waves. Semiconductor design leaders ARM and Graphcore leverage government R&D credits, and quantum-computing startups like Quantinuum attract foreign investment. Vendors differentiate on sector credentials ISO 27001 for healthcare, FCA accreditation for BFSI increasing switching costs.
Strategic moves include BT and Toshiba’s quantum-secure network launch, Virgin Media O2’s GBP 700 million (USD 944.9 billion) radio upgrade, and Lenovo’s TruScale as-a-service push. Channel partners consolidate, as evidenced by Softcat acquiring regional MSPs to strengthen public-sector footprint. Sustainability mandates drive providers to procure 100% renewable power for data centers, influencing colocation site selection in the United Kingdom ICT market.
United Kingdom ICT Industry Leaders
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ZTE Corporation
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Cisco Systems, Inc.
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Fujitsu Services Ltd
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CommScope Holding Co. Inc.
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Ciena Corp.
- *Disclaimer: Major Players sorted in no particular order
Recent Industry Developments
- February 2025: Cisco and NVIDIA launched a unified AI-ready data-center network architecture to accelerate enterprise AI deployments.
- February 2025: Virgin Media O2 committed GBP 700 million (USD 944.9 billion) to expand 4G/5G coverage, supporting private-network adoption in manufacturing and logistics.
- January 2025: AWS announced an additional USD 8 billion UK infrastructure investment, targeting AI and high-performance workloads.
- December 2024: BT, Toshiba, and Equinix activated the UK’s first commercial quantum-key-distribution network for finance clients
United Kingdom ICT Market Report Scope
ICT refers to a range of technological applications used to transmit and process information. Information, communication, and technology are combined to produce the term ICT.
United Kingdom ICT Market is segmented by type (IT hardware (computer hardware, networking equipment, peripherals), IT software, IT services (managed services, business process services, business consulting services, cloud services), IT infrastructure/data centers (colocation data centers, data center storage, data center servers, data center compute), IT security/ cybersecurity (application security, cloud security, data security, identity and access management, infrastructure protection, integrated risk management, network security equipment, endpoint security), communication services), by enterprise size (small and medium enterprises, large enterprises), by industry vertical (BFSI, IT & Telecom, government, retail & e-commerce, manufacturing, energy & utilities, others). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.
United Kingdom ICT market tracks revenue accrued through the sale of ICT offerings including IT hardware, IT software, IT services, IT infrastructure and communication services that are being used in various end-user industry across the United Kingdom.
The study tracks key market parameters, underlying growth influencers, and major vendors operating in the industry, which supports the market estimations and growth rates over the forecast period. The study also tracks the revenue accrued from the various ICT types that are used in various industry verticals across the UK. Additionally, the study provides the UK ICT market trends, along with key vendor profiles. The study further analyses the overall impact of COVID-19 on the ecosystem.
| IT Hardware | Computer Hardware |
| Networking Equipment | |
| Peripherals | |
| IT Software | |
| IT Services | IT Consulting and Implementation |
| IT Outsourcing (ITO) | |
| Business Process Outsourcing (BPO) | |
| Managed Security Services | |
| Cloud and Platform Services | |
| IT Infrastructure | |
| IT Security/Cybersecurity | |
| Communication Services |
| Small and Medium-sized Enterprises |
| Large Enterprises |
| Government and Public Administration |
| BFSI |
| IT and Telecom |
| Energy and Utilities |
| Retail, E-commerce, and Logistics |
| Manufacturing and Industry 4.0 |
| Healthcare and Life Sciences |
| Oil and Gas |
| Gaming and E-Sports |
| Other Verticals |
| By Product Type | IT Hardware | Computer Hardware |
| Networking Equipment | ||
| Peripherals | ||
| IT Software | ||
| IT Services | IT Consulting and Implementation | |
| IT Outsourcing (ITO) | ||
| Business Process Outsourcing (BPO) | ||
| Managed Security Services | ||
| Cloud and Platform Services | ||
| IT Infrastructure | ||
| IT Security/Cybersecurity | ||
| Communication Services | ||
| By Enterprise Size | Small and Medium-sized Enterprises | |
| Large Enterprises | ||
| By End-user Industry Vertical | Government and Public Administration | |
| BFSI | ||
| IT and Telecom | ||
| Energy and Utilities | ||
| Retail, E-commerce, and Logistics | ||
| Manufacturing and Industry 4.0 | ||
| Healthcare and Life Sciences | ||
| Oil and Gas | ||
| Gaming and E-Sports | ||
| Other Verticals | ||
Key Questions Answered in the Report
What is the projected value of the United Kingdom ICT market in 2030?
Forecasts place the market at USD 283.82 billion by 2030, up from USD 178.33 billion in 2025.
Which segment grows fastest within UK ICT spending?
IT security leads with a 9.80% CAGR through 2030 as enterprises adopt zero-trust architectures.
How significant is SME demand for technology solutions?
SMEs post a 10.20% CAGR, aided by Made Smarter grants and cloud-based SaaS affordability.
What role does 5G play in enterprise transformation?
Standalone 5G enables low-latency private networks that support Industry 4.0, smart ports, and connected healthcare.
How are semiconductor supply issues being addressed?
The National Semiconductor Strategy allocates GBP 1 billion (USD 1.35 billion) to boost domestic design and advanced packaging capacity.
Why is hybrid deployment the dominant model?
Firms balance cloud scalability with on-prem sovereignty and performance needs, leading to a hybrid approach in most workloads.
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