United Kingdom ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The United Kingdom ICT Market is segmented by Type (Hardware, Software, IT Services, Telecommunication Services), By Size of Enterprise (Small and Medium Enterprises, Large Enterprises), and By Industry Vertical (BFSI, IT and Telecom, Government, Retail and E-commerce, Manufacturing, Energy and Utilities, and Other Industry Verticals). The report offers the value (in USD million) for the above segments.

UK ICT Market Size

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United Kingdom ICT Market Summary
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Study Period 2022 - 2029
Base Year For Estimation 2023
CAGR 7.80 %
Fastest Growing Market Europe
Largest Market Europe
Market Concentration High

Major Players

United Kingdom ICT Market Major Players

*Disclaimer: Major Players sorted in no particular order


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UK ICT Market Analysis

The United Kingdom ICT market is anticipated to record a CAGR of 7.8% over the forecasted period. The rising usage of IoT-based devices across several industries, including BFSI, IT and Telecom, Retail and E-commerce, and other industry verticals, is significantly driving the ICT technology industry. Furthermore, increasing government expenditures on sustaining high-end, maintained, and advanced infrastructures and proper implementation of various enhancement and modernization projects are fueling the country's market expansion.

  • By subsidizing the adoption of cutting-edge technology by firms in every region to boost product development, the government is providing better access to the advantages of digital technologies throughout the entire UK, enhancing productivity. Some digital technology policy sectors are devolved and are subject to the digital plans of the Devolved Governments (Wales' digital strategy, Scotland's digital strategy, and Northern Ireland's digital strategy). Furthermore, they are dedicated to working with the devolved governments to ensure that digital technology's advantages are realized throughout the United Kingdom.
  • In December 2021, The Belfast Region City Deal was a partnership between the Northern Ireland Executive, the UK Government, local councils, and partners that included an overall investment package of around GBP 1 billion to promote inclusive and sustainable economic growth in the region. This comprises a GBP 350 million investment from the government to develop the region's innovation and digital capabilities and initiatives that will enable future technological innovation.
  • In addition, steady growth is shown in the communication market in the upcoming years. For instance, in January 2022, there were around 66.99 million internet users in the UK. There were 71.8 million mobile connections in the UK at the start of 2022, a 3.8% rise over 2021.
  • ICT sales in the United Kingdom increased significantly in 2021, owing mostly to a rise in e-learning and remote working. As firms invest in modernizing their IT infrastructure, growth is expected to continue in 2022. However, in many situations, supply has fallen short of meeting demand. Semiconductor supply shortages continue to be a critical concern, and backlogs remain significant throughout the ICT value chain, hindering production. Meanwhile, smartphone manufacturers have depleted their chip inventories, and gaming consoles are in limited supply. Therefore, rising transportation costs, inflationary pressures, and increasing competitive rivalry adversely affect the performance of the business.
  • During COVID-19, companies expanded the digitization of their customer and supply-chain contacts and their internal processes. It has been demonstrated that customers have shifted drastically toward online channels.

UK ICT Market Trends

This section covers the major market trends shaping the UK ICT Market according to our research experts:

Telecommunication Sector is expected to Hold the Substantial Market Share

  • With steady technological advancements, telecom businesses are continuously focusing and investing in innovation. As a result, they are improving their infrastructure while providing cutting-edge solutions to support their clients, such as infrastructure configuration, innovation, customer service, and human resources. For instance, in October 2022, Qualcomm Technologies and Vodafone partnered to offer 5G Open RAN Infrastructure solutions based on the high-performance Qualcomm QRU100 5G RAN Platform and Qualcomm X100 5G RAN Accelerator Card. With high-performance, energy-efficient radio and distributed unit solutions, our collaboration sought to enable the next wave of digital transformation and spread Open RAN installations globally.
  • Furthermore, in September 2022, Tech Mahindra developed a Google Cloud Telco Smart Analytics Lab in Milton Keynes, UK. The company aims to expedite data-driven digital transformation for companies in various industries, including telecoms. The Telco Smart Analytics Lab develops data analytics solutions on Google Cloud to assist Communications Service Providers (CSPs) worldwide in modernizing their data ecosystems and supporting analytics-driven operations.
  • The brand value of telecommunication providers is increasing in the country with time. Vodafone's brand worth has risen dramatically in the recent year, and it held its position as the most valuable telecom brand in the United Kingdom.
United Kingdom ICT Market: Most valuable telecommunications brands in United Kingdom

Surge in demand of IT Services bolster the market growth in the country

  • Throughout the economic disruption of COVID-19, the IT services sector exhibited considerable growth as businesses pushed their digital programs to remain operational under unusual conditions. The market is expected to develop significantly in the following years as emerging disruptive technologies create new possibilities. Organizations strive to combine the increasingly powerful capabilities of artificial intelligence and machine learning. For instance, in September 2022, FIDO Tech Ltd in the United Kingdom announced a multi-million pound (GBP) acquisition by SKion Water GmbH and a follow-on investment managed by Emerald Solution Ventures to expedite the expansion of its innovative water leak technology.
  • As data volumes continue to rise, several new developments will keep the business afloat in the following years, including quantum computing and edge computing. Companies are also redeploying their IT systems to the cloud. For instance, in March 2022, Amazon Web Services (AWS) will invest GBP 1.8 billion in cloud computing infrastructure in the United Kingdom within two years, doubling its investment in Britain.
  • The top three providers, Amazon Web Services (AWS), Microsoft Azure, and Google Cloud, accounted for 63% of the total market spending in Q2 2022 and increased 42% globally. In Q2 2022, AWS accounted for 31% of overall cloud infrastructure services spending and increased 33% annually. Azure was the second most significant cloud service provider in Q2, accounting for 24% of the market after rising 40% annually. Google Cloud increased by 45% in the most recent quarter and held an 8% market share.
United Kingdom ICT Market: Global Cloud Services Spend Market Share in 2022

UK ICT Industry Overview

The United Kingdom ICT Market is highly competitive, owing to the presence of many small and large players. The market appears to be moderately concentrated, with the significant players adopting strategies like product innovation, service innovation, mergers, and acquisitions to stay ahead of the competition and increase their reach.

August 2022 - IBM and Improbable have joined to provide a new technological advantage. The Improbable-IBM team is collaborating to ensure that Improbable's Synthetic Environment Solutions, which are built on and powered by Improbable's Skyral platform, leverage IBM and Red Hat OpenShift Container Platform (OCP) and the MOD's investments in the Defence DevSecOps Service (D2S) to deliver complex Synthetic Environments quicker than ever before. Improbable's Skyral platform, which runs on the Red Hat OpenShift Container Platform and supports the D2S standard, may be used to build and deliver new SE solutions to MOD users centrally.

UK ICT Market Leaders

  1. ZTE Corporation

  2. Ciena Corporation

  3. Cisco Systems, Inc.

  4. CommScope, Inc.

  5. Fujitsu Limited

*Disclaimer: Major Players sorted in no particular order

United Kingdom ICT Market Concentration
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UK ICT Market News

  • September 2022 - Kick ICT Group Ltd acquired Consilium UK Ltd. Consequently, the Group's technical division has grown and improved, expanding the portfolio of IT products, services, and support available to both the Enterprise and SME sectors. Kick's takeover of a technical services provider with a presence in London is a crucial strategic move in the company's continuous expansion plan.
  • July 2022 - The UK Telecoms Innovation Network received a GBP 10 million grant (UKTIN), a new entity mainly devoted to encouraging and boosting creativity in the country's telecoms supply chain.
  • February 2022 - ZTE Corporation, the global supplier of telecommunications, consumer, and enterprise technology solutions for the mobile internet, announced the series of new 5G products and solutions at the Mobile World Congress in Barcelona, Spain. The latest products and solutions demonstrate ZTE's strong commitment to establishing the 5G network with energy efficiency, accelerating industry digital transformation with all-in-one private networks, and running complicated networks with simplicity.

UK ICT Market Report - Table of Contents


    1. 1.1 Market Definition and Scope

    2. 1.2 Study Assumptions and Market Definition




    1. 4.1 Market Overview

    2. 4.2 Industry Stakeholder Analysis

    3. 4.3 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.3.1 Bargaining Power of Suppliers

      2. 4.3.2 Bargaining Power of Consumers

      3. 4.3.3 Threat of New Entrants

      4. 4.3.4 Threat of Substitute Products

      5. 4.3.5 Intensity of Competitive Rivalry


    1. 5.1 Market Drivers

      1. 5.1.1 Rapid Surge in Demand for Software as a Service (SaaS)

      2. 5.1.2 Rise in Need of Digital Technology in Healthcare

    2. 5.2 Market Restraints

      1. 5.2.1 Chip Shortage and Inflationary Pressures

      2. 5.2.2 High Risk of Data Theft

    3. 5.3 Impact of COVID-19 on the IT Spending


    1. 6.1 Cloud Technology

    2. 6.2 Artificial Intelligence

    3. 6.3 Cyber Security

    4. 6.4 Digital Services


    1. 7.1 By Type

      1. 7.1.1 Hardware

      2. 7.1.2 Software

      3. 7.1.3 IT Services

      4. 7.1.4 Telecommunication Services

    2. 7.2 By Size of Enterprise

      1. 7.2.1 Small and Medium Enterprises

      2. 7.2.2 Large Enterprises

    3. 7.3 By Industry Vertical

      1. 7.3.1 BFSI

      2. 7.3.2 IT and Telecom

      3. 7.3.3 Government

      4. 7.3.4 Retail and E-commerce

      5. 7.3.5 Manufacturing

      6. 7.3.6 Energy and Utilities

      7. 7.3.7 Other Industry Verticals


    1. 8.1 Company Profiles

      1. 8.1.1 ZTE Corporation

      2. 8.1.2 Ciena Corporation

      3. 8.1.3 Cisco Systems Inc.

      4. 8.1.4 CommScope, Inc.

      5. 8.1.5 Fortinet Inc.

      6. 8.1.6 Fujitsu

      7. 8.1.7 Huawei Technologies

      8. 8.1.8 Juniper Networks Inc.

      9. 8.1.9 Vodafone

      10. 8.1.10 BT

      11. 8.1.11 Sitel Group

      12. 8.1.12 Verizon

      13. 8.1.13 Nokia

    2. *List Not Exhaustive


**Subject to Availability
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UK ICT Industry Segmentation

ICT refers to a range of technological applications used to transmit and process information. Information, communication, and technology are combined to produce the term ICT. The scope of the study considers the market segmented based on the type (Hardware, Software, IT Services, Telecommunication Services), By Size of Enterprise (Small and Medium Enterprises, Large Enterprises), and By Industry Vertical (BFSI, IT, and Telecom, Government, Retail and E-commerce, Manufacturing, Energy and Utilities, and Other Industry Verticals). The report offers the value (in USD million) for the above segments.

The study tracks key market parameters, underlying growth influencers, and major vendors operating in the industry, which supports the market estimations and growth rates over the forecast period. The study also tracks the revenue accrued from the various ICT types that are used in various industry verticals across the UK. Additionally, the study provides the UK ICT market trends, along with key vendor profiles. The study further analyses the overall impact of COVID-19 on the ecosystem.

By Type
IT Services
Telecommunication Services
By Size of Enterprise
Small and Medium Enterprises
Large Enterprises
By Industry Vertical
IT and Telecom
Retail and E-commerce
Energy and Utilities
Other Industry Verticals
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UK ICT Market Research FAQs

The United Kingdom ICT Market is projected to register a CAGR of 7.80% during the forecast period (2024-2029)

ZTE Corporation, Ciena Corporation, Cisco Systems, Inc., CommScope, Inc. and Fujitsu Limited are the major companies operating in the United Kingdom ICT Market.

Europe is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the Europe accounts for the largest market share in United Kingdom ICT Market.

The report covers the United Kingdom ICT Market historical market size for years: 2022 and 2023. The report also forecasts the United Kingdom ICT Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

United Kingdom ICT Industry Report

Statistics for the 2024 United Kingdom ICT market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. United Kingdom ICT analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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United Kingdom ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)