India Online Accommodation Market Analysis by Mordor Intelligence
The India online accommodation market size stands at USD 8.95 billion in 2025 and is projected to reach USD 14.58 billion by 2030, achieving a 10.25% CAGR through the forecast window. Smartphones account for most of the digital travel consumption, while Unified Payments Interface (UPI) transactions remove friction at checkout and boost conversion rates. Domestic leisure demand is rebounding ahead of business travel, supported by improved highways and low-cost carriers that expand weekend escape options. Platform players intensify competition through AI-enabled personalization and vernacular interfaces that shrink customer acquisition costs in Tier-2 and Tier-3 cities. Government initiatives such as the Open Network for Digital Commerce (ONDC) promise to lower distribution fees, potentially redrawing bargaining power between property owners and online travel agencies (OTAs).
Key Report Takeaways
- By platform, mobile applications captured 65.24% of the India online accommodation market share in 2024, and are growing at a CAGR of 19.24% through 2030, while web interfaces are losing ground at a measured pace.
- By mode of booking, third-party portals held 59.36% of the India online accommodation market size in 2024; direct channels are expanding at a 22.73% CAGR through 2030.
- By property type, hotels and resorts accounted for 48.39% of the India online accommodation market size in 2024, whereas vacation rentals are advancing at an 18.24% CAGR to 2030.
- By geography, West India commanded 24.26% of the India online accommodation market share in 2024, while the Northeast is poised for the fastest 16.33% CAGR through 2030.
India Online Accommodation Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Smartphone penetration & affordable data | +2.8% | National; strongest in Tier-2/3 cities | Medium term (2-4 years) |
| UPI-driven frictionless payments | +2.1% | National; urban concentration | Short term (≤ 2 years) |
| Domestic leisure & micro-vacations | +1.7% | West, South, and emerging Northeast | Medium term (2-4 years) |
| Millennial preference for alternative stays | +1.4% | Metros and secondary cities | Long term (≥ 4 years) |
| ONDC-enabled zero-commission distribution | +0.9% | Pilot cities nationwide | Long term (≥ 4 years) |
| Vernacular voice search adoption | +0.6% | Hindi belt and South Indian languages | Medium term (2-4 years) |
| Source: Mordor Intelligence | |||
Smartphone Penetration and Affordable Data Tariffs
Mobile data costs fell below USD 0.20 per GB in 2025, fueling 87.5% usage of apps for search and booking. User engagement rises when connectivity is inexpensive, elevating repeat bookings and shrinking seasonal revenue swings. Tier-2 and Tier-3 cities, once reliant on brick-and-mortar agents, now leap directly to app-based discovery, allowing OTAs to access fresh customer cohorts at lower acquisition costs. Push notifications, location-aware deals, and single-click check-ins deliver convenience that entrenches mobile as the default interface. Platforms benefit from granular behavioral data that drives algorithmic pricing, while travelers receive hyper-personalized suggestions mapping to real-time availability. As 5G rolls out broadly, high-definition images and immersive room tours will further strengthen the mobile value proposition.
UPI-Driven Frictionless Digital Payments
Unified Payments Interface settled 52% more transactions and 40% higher value in H1 2024, trimming historic cart abandonment that exceeded 60% for India online accommodation market bookings [1]Ishita Sharma, “UPI transaction volume up 52%, value rises 40% in H1 2024,” Economic Times, economictimes.indiatimes.com.. Zero-fee instant transfers raise net margins for small hosts previously paying 2-3% gateway charges. The familiar interface improves trust among first-time digital users, widening the pool of addressable customers well beyond metro geographies. OTAs emphasize India-specific payment rails in their checkout stacks, giving them a competitive moat versus global rivals still optimized for card-based flows. As UPI’s credit-on-UPI feature matures, installment-style travel payments could unlock higher-ticket bookings and length-of-stay upgrades. The virtuous loop between seamless payments and rising bookings amplifies scale effects for market leaders.
Domestic Leisure and Micro-Vacation Boom
Weekend getaways dominate search queries as travelers trade a single annual vacation for multiple micro-breaks, pushing domestic RevPAR 15% above pre-pandemic watermark in 2024. Enhanced highways and regional airports extend practical drive-time radii, enlarging the demand catchment for tier-two destinations. Vacation rentals and boutique homestays capture outsized benefits because they align with experiential itineraries that favor local immersion over standardized services. Government-funded tourism circuits, particularly the 33 projects underway in the Northeast, seed fresh supply corridors where early movers can lock in brand equity. OTAs capitalize by bundling stay, activity, and last-mile mobility into single-screen offerings that generate ancillary revenue. Micro-vacations also flatten demand seasonality, stabilizing cash flows for property owners and facilitating dynamic revenue-management strategies.
Millennial Acceptance of Alternative Lodging
Millennials and Gen Z allocate increasing disposable income to experience-based products, propelling vacation rentals at an 18.24% CAGR through 2030. Curated brands such as SaffronStays and Vista Rooms assure service consistency across villas, farm-stays, and heritage homes. Social media amplifies user-generated content, turning guests into de facto marketers who broadcast property aesthetics to peer networks. Blended trips that merge workdays with leisure evenings, or “workations,” lift the average length of stay, particularly during shoulder seasons. Corporate travel managers also warm to extended-stay rentals that cut per-diem housing costs relative to upscale hotels. OTA algorithms now surface alternative inventory alongside hotels, accelerating mainstream adoption while providing suppliers with direct exposure to high-intention audiences.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| High OTA commission structure | -1.8% | Nationwide, acute for independents | Short term (≤ 2 years) |
| Complex multi-layer GST burden | -1.2% | Nationwide, harsher on micro hosts | Medium term (2-4 years) |
| Escalating cyber-fraud and refund scams | -0.9% | Metro clusters with dense digital adoption | Short term (≤ 2 years) |
| Municipal crack-downs on short-term rentals | -0.7% | Goa, Himachal Pradesh, gradual spillover | Medium term (2-4 years) |
| Source: Mordor Intelligence | |||
High OTA Commission Structure Squeezing Margins
Commission rates climbed from 15-18% toward 40-45%, inciting hotel associations to threaten boycotts that forced MakeMyTrip to cap commissions near 22% [2]Matthew Parsons, “MakeMyTrip CEO on India’s fragmented travel sector,” skift.com. . Margin compression incentivizes properties to channel-shift toward direct bookings and ONDC-enabled storefronts that forgo intermediary fees. Chains with bargaining clout negotiate tiered rate bands, widening competitive gaps versus independents that lack volumes. OTAs counter by offering bundled ad credits and loyalty integrations that promise revenue lifts, offsetting fee loads. Nevertheless, commission escalation accelerates consolidation as financially stretched small hotels cede market presence to scaled operators. Government scrutiny of pricing parity clauses may further unravel existing commission frameworks.
Complex Multi-Layer GST and Compliance Burden
Accommodation providers grapple with varying GST slabs for rooms, food, and ancillary services, generating filing workloads ill-suited to mom-and-pop properties lacking dedicated accountants. Delayed input-tax credit refunds constrain working capital, especially during off-peak months. Divergent state-level interpretations of GST applicability complicate OTA invoicing systems that must dynamically map tax codes to thousands of listings. Vacation-rental hosts in rural districts confront the cost–benefit dilemma of formal registration, stunting supply growth where new demand is most pronounced. Digitization of GST returns offers partial relief, yet familiarity gaps persist among micro-entrepreneurs outside metro hubs. A harmonized single-rate regime could unlock participation from long-tail suppliers, but legislative consensus remains distant.
Segment Analysis
By Platform: Mobile Apps Dominate Discovery
Mobile applications controlled 65.24% of India online accommodation market share in 2024 and are anticipated to post a 19.24% compound rate to 2030, whereas desktop websites serve primarily corporate and multi-stop itineraries. The India online accommodation market size for mobile interfaces is set to expand as Hindi and Tamil voice-search penetration multiplies, simplifying query entry for non-English speakers. Push-notification retargeting converts undecided browsers into bookers, while biometric log-ins shrink funnel drop-offs. Location-based dynamic discounting aligns unsold inventory with nearby demand in real time, boosting occupancy without rate erosion. OTA mobile super-apps aggregate transport, experiences, and financial services, embedding accommodation inside broader lifestyle ecosystems that elevate retention. Developers integrate smartphone cameras for visual search, allowing users to scan landmarks and surface proximate lodging options, a feature absent on conventional web platforms. As 5G broadens bandwidth, high-resolution immersive room tours will become table stakes for mobile listings, raising content-creation costs but enhancing trust.
Desktop websites, despite slower growth, remain relevant for large travel management corporations requiring integration with expense systems. They also appeal to longer-lead wedding and MICE bookings that need advanced filters unavailable on mobile. While web traffic as a share of total sessions contracts, its absolute volume edges up due to overall market expansion. OTAs, therefore, pursue responsive design so that hotel partners can manage inventory from any device, minimizing operational friction. Cross-channel user-identifier stitching lets platforms recognize the same traveler moving between mobile and desktop, preserving personalization continuity. The interplay among screen sizes underlines the omnichannel imperative even in a mobile-first nation.
By Mode of Booking: Direct Channels Gain Momentum
Third-party portals retained a 59.36% share of the India online accommodation market in 2024, yet direct portals outpace them with a 22.73% CAGR to 2030 as properties chase commission savings. The India online accommodation market size attributable to direct reservations is forecast to widen as ONDC’s open protocols democratize visibility for small hotels on multiple buyer apps without paying discovery fees. Brands introduce loyalty wallets that recycle cashback into future stays, partially replicating OTA reward schemes. Meta-search engines funnel prospective guests toward brand.com pages by displaying lower “member-exclusive” rates, an approach validated by global majors. For properties, in-house booking engines mean richer first-party data, feeding machine-learning tools that individualize pre-stay upselling.
OTAs counteract leakage by offering irresistible bundle discounts on flights and activities that direct sites cannot match at scale. White-label widgets allow even resource-starved homestays to embed instant UPI collections and verified guest reviews directly on their micro-sites. Chatbots powered by large-language models handle multilingual inquiries, making direct channels operationally feasible for single-property owners. While total third-party volume continues to rise, the proportional shift toward owned channels pressures OTA take rates, compelling them to diversify revenue through advertising and fintech products.
By Property Type: Vacation Rentals Reshape Hospitality
Hotels and resorts accounted for 48.39% of the India online accommodation market size in 2024, but their share edges downward as vacation rentals gallop at an 18.24% CAGR. Urban millennials opt for villas, farm-stays, and heritage bungalows that promise privacy, space, and local flavor absent in chain properties. The India online accommodation market share for hostels rebounds alongside backpacker tourism, with operators such as Zostel reopening dorms equipped with co-working zones. Alternative lodgings—ranging from glamping pods to tree-houses—leverage Instagrammable design to secure premium nightly rates despite modest amenity lists.
Chains respond by launching soft brands that embrace boutique aesthetics within global loyalty umbrellas, blurring the line between hotel and vacation rental. Professional managers bring standardized housekeeping and 24-hour helplines to luxury villas, closing historical quality gaps. Regulatory ambiguity persists, as municipalities wrestle with safety compliance for non-hotel structures; however, clarified homestay guidelines in states like Karnataka signal regulatory tailwinds. Institutional investors investigate build-to-rent clusters in leisure corridors, foreseeing yield premia over traditional hospitality assets. OTAs curate “collections” labels to guarantee baseline service levels, soothing guest concerns over heterogeneous inventory.
Geography Analysis
West India, anchored by Maharashtra’s corporate hub and Goa’s leisure appeal, led with 24.26 of % India's online accommodation market share in 2024. Saturation in mature metros pushes operators toward premium differentiation, such as wellness-oriented boutique resorts and culinary-themed hotels. Regulatory headwinds surface as Goa mandates Category D registration for sub-10-room homestays, inflating compliance costs [3]Airbnb, “Airbnb India Regulatory Updates,” airbnb.co.in. . South India follows closely, fueled by Bengaluru’s tech-traveler base and Kerala’s year-round eco-tourism, with Chennai’s medical-tourism corridors producing stable mid-week occupancy.
North India blends corporate demand from Delhi NCR with hill-station leisure traffic, yet grapples with seasonal strain on road infrastructure during summer peaks. Central India, once overlooked, gains visibility as monastery circuits and tiger reserves receive marketing pushes. The India online accommodation market size in the Northeast, although small relative to the West, is forecast to climb steeply with a CAGR of 16.33%, supported by World Bank-assisted road upgrades and marketing of tribal festivals [4]World Bank Team, “From Policy to Action: Tourism Growth Agenda in Assam,” worldbank.org. . Travel influencers play a role in spotlighting unexplored locales like Ziro Valley, unlocking social-media-driven demand spikes. As flight capacity to Guwahati and Agartala expands, average daily rates uplift owing to constrained room inventories, rewarding early-entry operators.
Inter-regional price disparities narrow as digital discovery levels information asymmetries, prompting travelers to evaluate Shillong or Coorg as substitutes for over-crowded staples. OTA dashboards reveal rising search queries for community-based eco-stays, signaling a pivot toward sustainability-led itineraries. State tourism boards now co-fund influencer trips, accelerating international awareness without large advertising budgets. Collectively, geographic diversification cushions platform revenue against localized regulatory shocks and weather-related disruptions.
Competitive Landscape
In 2024, the Indian online travel market remained dominated by the top five players, forming an oligopoly that still leaves space for niche players to innovate. MakeMyTrip and OYO continue to lead the market, leveraging powerful network effects, expansive loyalty ecosystems, and marketing budgets that far surpass those of smaller rivals. OYO’s acquisition of G6 Hospitality for USD 525 million in December marked a major strategic move, expanding its North American presence and enhancing its technology infrastructure. Meanwhile, MakeMyTrip is rapidly deploying vernacular-language chatbots and AI-powered dynamic travel packaging to stay competitive amid rising digital advertising costs. These investments reflect a shift toward platform intelligence and localized user engagement. Despite their dominance, emerging players are finding room to grow by targeting underserved customer segments.
New entrants are focusing on ultra-localized inventory and sustainability-driven experiences to avoid confrontation with market leaders. These platforms are differentiating through curated offerings that highlight local culture, eco-conscious stays, and hyper-personalized service. India’s Open Network for Digital Commerce (ONDC) introduces a new dynamic, as its open APIs allow inventory to be distributed across multiple buyer apps without platform exclusivity. While ONDC’s potential to disrupt the OTA landscape is clear, it still faces early-stage adoption challenges. Traditional hotel brands are also adapting by investing in direct booking platforms and revamping loyalty programs to regain customer control. Some are even trialing subscription-based stay models to encourage repeat bookings and reduce dependency on OTAs.
As digital infrastructure matures, capital requirements are rising, especially in areas like AI, cybersecurity, and data analytics—now considered baseline rather than competitive advantages. The growing threat of cyber fraud has led platforms to implement advanced behavioral analytics to detect and prevent suspicious booking activity. Trust and safety have become central to maintaining user loyalty and brand integrity. At the same time, travel platforms are forming deeper marketing alliances with airlines, credit card companies, and tourism boards to gain broader access to customer data and ownership. With pressure mounting on traditional take rates, companies are diversifying into adjacent revenue streams such as advertising, buy-now-pay-later (BNPL) financing, and event ticketing. These initiatives help sustain top-line growth even as accommodation margins become increasingly compressed.
India Online Accommodation Industry Leaders
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MakeMyTrip
-
OYO Rooms
-
Goibibo
-
Airbnb
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Booking.com
- *Disclaimer: Major Players sorted in no particular order
Recent Industry Developments
- August 2025: OYO partners with IBS Software to deploy the iStay platform across its global portfolio, including Motel 6 and Studio 6, integrating real-time content management, pricing optimization, and corporate sales capabilities to enhance operational efficiency and revenue optimization for hotel owners.
- August 2025: OYO announces plans to file Draft Red Herring Prospectus in November 2025, targeting USD 7-8 billion IPO valuation at approximately 25-30x EBITDA, with SoftBank engaging multiple investment banks to gauge market sentiment for the public listing.
- June 2025: OYO launches Super OYO program to label platform hotels delivering consistently high customer experiences, requiring 4.0+ average ratings and zero check-in issues, with approximately 200+ properties available at launch across India with planned global expansion.
- May 2025: OYO restarts IPO discussions with investment banks targeting a Q4 listing at a USD 6-7 billion valuation, following an estimated USD 74.60 million (INR 6.20 billion) net profit in FY25 and improved operational metrics that renewed investor confidence after the previous filing withdrawal.
India Online Accommodation Market Report Scope
Online booking of hotel rooms is popular, and travelers are able to make reservations by using online security in order to protect their privacy and financial information while comparing prices and facilities at different hotels through the use of several Internet travel agents.
The Indian online accommodation market is segmented by platform type and mode of booking type. By platform type, the market is segmented into mobile applications and websites. By mode of booking type, the market is segmented into third-party online portals and direct/captive portals. The report provides market size and forecasts for India's online accommodation market in value (USD) for all the above segments.
| Mobile Application |
| Website |
| Third-party Online Portals |
| Direct/Captive Portals |
| Hotels & Resorts |
| Vacation Rentals |
| Hostels & Budget Accommodations |
| Alternate Lodgings (Glamping, Farm-stays) |
| North India |
| South India |
| East India |
| West India |
| Central India |
| Northeast India |
| By Platform | Mobile Application |
| Website | |
| By Mode of Booking | Third-party Online Portals |
| Direct/Captive Portals | |
| By Property Type | Hotels & Resorts |
| Vacation Rentals | |
| Hostels & Budget Accommodations | |
| Alternate Lodgings (Glamping, Farm-stays) | |
| By Geography | North India |
| South India | |
| East India | |
| West India | |
| Central India | |
| Northeast India |
Key Questions Answered in the Report
How big is the India online accommodation market in 2025?
It is valued at USD 8.95 billion and forecast to climb to USD 14.58 billion by 2030.
What is the projected growth rate through 2030?
The sector is expected to post a 10.25% CAGR, propelled by mobile adoption and UPI payments.
Which platform type leads bookings?
Mobile applications dominate with 65.24% share in 2024 thanks to affordable data and voice-search interfaces.
Why are vacation rentals growing faster than hotels?
Millennials seek experiential, private stays, pushing vacation rentals at an 18.24% CAGR to 2030.
Which region offers the strongest future growth?
The Northeast leads with a projected 16.33% CAGR due to new tourism circuits and infrastructure upgrades.
How are commission pressures affecting property owners?
Rising OTA fees motivate hotels to invest in direct portals and explore ONDC’s zero-commission model for better margins.
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