Quality Management in Healthcare Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Report Covers Global Healthcare Quality Management Market Trends and it in Healthcare is Segmented by Software Type (Business Intelligence and Analytics Solutions, Physician Quality Reporting Solutions, Clinical Risk Management Solutions, Provider Performance Improvement Solutions), Mode of Delivery (Web-based Solutions, Cloud-based Solutions, On-premise Solutions), Application (Data Management, Risk Management), End User (Hospitals, Ambulatory Care Centers, Other End Users) and Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). The market size and forecasts are provided in terms of value (USD million) for all the above segments.

Healthcare Quality Management Market Size

Single User License


Team License


Corporate License


Book before:
Healthcare Quality Management Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
CAGR 13.90 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Medium

Major Players

Healthcare Quality Management Market Major Players

*Disclaimer: Major Players sorted in no particular order


Need a report that reflects how COVID-19 has impacted this market and its growth?

Single User License


Team License


Corporate License


Book before:

Healthcare Quality Management Market Analysis

The healthcare quality management market is expected to witness a CAGR of 13.9% during the forecast period.

The COVID-19 pandemic has significantly impacted the healthcare industry, including the healthcare quality management market. The pandemic has created a surge in demand for quality management solutions, particularly those that support remote working and telehealth. It also accelerated the adoption of digital technologies in healthcare, including quality management software. Many healthcare providers sought ways to automate quality management processes, reduce manual tasks, and streamline workflows. Patient traffic towards hospitals and healthcare centers has decreased significantly during the pandemic. For instance, according to the study published by a British Medical Journal in February 2021, healthcare utilization declined by about a third during the pandemic, with significant variation and more considerable decreases among persons with less severe illnesses, thereby impacting the market growth. Post-pandemic, the healthcare quality management software will assist businesses in recovering from the effects of the coronavirus, allowing them to work more efficiently on risk management and other operational challenges, thereby expected to drive the market in the forecast period.

The healthcare quality management market is growing steadily due to the government mandates for the healthcare systems to improve the quality and performance of the healthcare providers, the increasing amount of unstructured data in healthcare, and the aging population. For instance, as per the article published by the NCBI in February 2023, in the recent few years, there has been an increase in the unstructured electronic health record (EHR) data for predicting mortality in the recent few years. As per the same source, the unstructured data comprise 80% of EHR. This unstructured data includes free-text clinical notes, diagnostic imaging, and laboratory reports. Thus, the enormous amount of unstructured data is projected to create new technological developments to help extract valuable insights from unstructured data.

Furthermore, the key player's technological advancements have led to increased product launches, driving market growth. For instance, in September 2021, Florida approved using automated pharmacy dispensing systems to give medication to patients in hospice settings, long-term care institutions, and prisons. Moreover, rising collaborations among key market players to launch innovative products are expected to drive growth due to increased adoption. For instance, in November 2021, Crothall Healthcare's Healthcare Technology Solutions (HTS) division launched a team quest, a dedicated web-based Quality Management System platform in partnership with Intelex. This will further lead to increased adoption of such products in the hospitals, thereby expected to drive the market growth. As the latest technologies are evolving, the cost of healthcare services is increasing, affecting the performance of healthcare providers in developing or underdeveloped nations. Governments in various countries are making efforts worldwide to obtain a standard level of quality. Such government mandates are helping the growth of the healthcare quality management market worldwide.

However, higher costs of quality reporting systems and data security issues associated with quality management software are the other factors hindering market growth.

Healthcare Quality Management Market Trends

Business Intelligence and Analytics Solutions Segment is Expected to Register a Significant Growth Over the Forecast Period

The business intelligence and analytics solutions segment holds a significant market share in the market studied. Business intelligence and analytics solutions have a large percentage of this segment, which can primarily be attributed to the need of healthcare providers to reduce the soaring operating costs, rising demand for quality healthcare, government measures to promote value-based care, and the increasing number of claims denied from insurers.

According to the study published by Multidisciplinary Digital Publishing in January 2022, business intelligence and analytics (BI and A) tools might provide a promising opportunity to elaborate on facility performance and uncover measurable new facility management key performance indicators (KPIs) since present KPIs are too crude to discover the actual performance of facilities. The rising importance of these solutions to improve performance will lead to increased healthcare adoption, thereby driving this segment's growth over the forecast period.

In addition, the active participation of prominent players in the launch of advanced business intelligence and analytical solutions is also burgeoning the market growth. For instance, in March 2022, Snowflake launched a cloud-based data-sharing platform for the healthcare industry that integrates the company's core data warehousing, analytics, and business intelligence offerings with a data marketplace and on-demand consulting services. Also, in March 2022, Microsoft announced the general availability of Azure Health Data Services, a cloud-based platform for managing and analyzing various forms of patient data. The Azure Health Data Services platform-as-a-service (PaaS) helps organizations manage disparate forms of protected health information (PHI) across multiple data stores, letting them work with -- and make sense of -- patient data using less time and resources. Hence, the launch of technologically advanced products is driving market growth.

Therefore, business intelligence (BI) is helping the healthcare industry gain insights, reduce costs, increase revenue, and improve patient safety. BI can also help improve patient care and outcomes by providing evidence-based clinical decision-making. This allows physicians to monitor and predict the diagnosis of patients. Owing to the ongoing development, the healthcare sector's quality is influenced by evidence-based medicines and appropriate use of the data. Moreover, the rising healthcare spending is also projected to drive the growth of the business intelligence and analytics solutions segment during the forecast period. For instance, according to the Health at Glance 2021 report published by the OECD, the total health spending by the percentage of GDP was around 17.8% in the United States, followed by Germany at 12.8%, Austria at 12.2%, and the United Kingdom at 11.9%.

Thus, the market segment is expected to show significant growth over the forecast period due to the abovementioned factors.

Healthcare Quality Management Market: Total Healthcare Spending by Percentage (%) of GDP by Country, 2021

North America Holds a Significant Share in the Market And Is Expected to Do the Same During the Forecast Period

North America holds a significant share of the market studied. This can be primarily attributed to better reimbursement facilities and the government's involvement in implementing quality management services, which are expected to augment the market's growth over the forecast period.

Rising product launches by the key player of this region have led to increased adoption of these solutions across the healthcare industries, thereby driving the market growth. For instance, in August 2021, Qualio, a cloud quality management system software for the entire life sciences ecosystem, launched design controls, a new product within Qualio's electronic quality management software (eQMS) that aids medical device manufacturers in reducing time to market by combining product development and quality management into a single work stream and automatically generating detailed documentation to support compliance and regulatory approvals.

Furthermore, according to the article published by NCBI in February 2023, around 7,000 to 9,000 people in the United States die from medication errors every year. Moreover, hundreds of thousands of other patients experience but often do not report an adverse reaction or other medication complications. Thus, the increased medical errors in the healthcare systems will lead to increased healthcare quality management solutions adoption, thereby driving growth in this region.

Hence, as per the abovementioned factors, North America is anticipated to create opportunities for healthcare quality management systems, thereby driving the overall market growth over the analysis period.

Healthcare Quality Management Market - Growth Rate by Region

Healthcare Quality Management Industry Overview

The healthcare quality management market is moderately competitive as per the competitive analysis owing to the companies continuously focusing on acquisitions and mergers, provisions of solutions, which are customised, and expansion of companies in untapped commercial markets. Moreover, companies are investing massive amounts in developing new products and platforms with enhanced and improved features as a part of a commercialisation strategy. Some major players dominating the market include Medisolv Inc., Surescripts LLC, Oracle (Cerner Corporation), IBM, McKesson Corporation, and Surescripts LLC, among others.

Healthcare Quality Management Market Leaders

  1. Medisolv Inc.

  2. IBM

  3. McKesson Corporation

  4. Dolbey Systems Inc.

  5. Oracle (Cerner Corporation)

*Disclaimer: Major Players sorted in no particular order

Healthcare Quality Management Market Concentration
Need More Details on Market Players and Competitors?
Download Sample

Healthcare Quality Management Market News

  • March 2023: Nuance's Dragon Ambient eXperience (DAX) will be integrated into Cerner's electronic health record (EHR) platform. Through conversational AI, DAX is aimed to simplify administrative labor for healthcare providers, extending the cooperation between Nuance and Cerner that began in 2020.
  • January 2022: Francisco Partners, a prominent global investment company specializing in collaborating with technology enterprises, and IBM signed a formal agreement under which Francisco Partners would purchase healthcare data and analytics assets from IBM's Watson Health Division.

Healthcare Quality Management Market Report - Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Government Mandates for the Healthcare Systems to Improve the Quality and Performance of the Healthcare Providers

      2. 4.2.2 Increasing Amount of Unstructured Data in Healthcare

      3. 4.2.3 Increase in Aging Population

    3. 4.3 Market Restraints

      1. 4.3.1 Cost Associated with the Implementation of the Quality Reporting Systems

      2. 4.3.2 Data Security Issues Associated with the Quality Management Software

    4. 4.4 Porter's Five Forces Analysis

      1. 4.4.1 Bargaining Power of Suppliers

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Threat of New Entrants

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size by Value - in USD Million)

    1. 5.1 By Software Type

      1. 5.1.1 Business Intelligence and Analytics Solutions

      2. 5.1.2 Physician Quality Reporting Solutions

      3. 5.1.3 Clinical Risk Management Solutions

      4. 5.1.4 Provider Performance Improvement Solutions

    2. 5.2 By Mode of Delivery

      1. 5.2.1 Cloud-based Solutions

      2. 5.2.2 On-premise Solutions

    3. 5.3 By Application

      1. 5.3.1 Data Management

      2. 5.3.2 Risk Management

    4. 5.4 By End User

      1. 5.4.1 Hospitals

      2. 5.4.2 Ambulatory Care Centers

      3. 5.4.3 Other End Users

    5. 5.5 Geography

      1. 5.5.1 North America

        1. United States

        2. Canada

        3. Mexico

      2. 5.5.2 Europe

        1. Germany

        2. United Kingdom

        3. France

        4. Italy

        5. Spain

        6. Rest of Europe

      3. 5.5.3 Asia-Pacific

        1. China

        2. Japan

        3. India

        4. Australia

        5. South Korea

        6. Rest of Asia-Pacific

      4. 5.5.4 Middle East and Africa

        1. GCC

        2. South Africa

        3. Rest of Middle East & Africa

      5. 5.5.5 South America

        1. Brazil

        2. Argentina

        3. Rest of South America


    1. 6.1 Company Profiles

      1. 6.1.1 Oracle (Cerner Corporation)

      2. 6.1.2 Change Healthcare

      3. 6.1.3 CitiusTech Inc.

      4. 6.1.4 Dolbey Systems Inc.

      5. 6.1.5 McKesson Corporation

      6. 6.1.6 Medisolv Inc.

      7. 6.1.7 Microsoft Corporation (Nuance Communications Inc.)

      8. 6.1.8 Premier Inc.

      9. 6.1.9 RLDatix

      10. 6.1.10 IBM

      11. 6.1.11 Compass Group (Crothall Healthcare Inc.)

    2. *List Not Exhaustive

**Subject to Availability
**Competitive Landscape covers- Business Overview, Financials, Products and Strategies and Recent Developments
You Can Purchase Parts Of This Report. Check Out Prices For Specific Sections
Get Price Break-up Now

Healthcare Quality Management Industry Segmentation

Quality management in healthcare seeks to improve the effectiveness of treatments and increase patient satisfaction with the service. With the aging population and rising healthcare costs, quality management in healthcare is gaining increased attention. A healthcare system comprises small and large entities, such as pharmacies, medical clinics, and hospitals, and all components needed to provide quality service for the system to work correctly. The healthcare quality management market is segmented by software type (business intelligence and analytics solutions, physician quality reporting solutions, clinical risk management solutions, provider performance improvement solutions), mode of delivery (cloud-based solutions, on-premise solutions), application (data management, risk management), end user (hospitals, ambulatory care centers, other end users) and geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). The market report also covers the estimated market sizes and trends for 17 countries across major global regions. The report offers the value (USD) for the above segments.

By Software Type
Business Intelligence and Analytics Solutions
Physician Quality Reporting Solutions
Clinical Risk Management Solutions
Provider Performance Improvement Solutions
By Mode of Delivery
Cloud-based Solutions
On-premise Solutions
By Application
Data Management
Risk Management
By End User
Ambulatory Care Centers
Other End Users
North America
United States
United Kingdom
Rest of Europe
South Korea
Rest of Asia-Pacific
Middle East and Africa
South Africa
Rest of Middle East & Africa
South America
Rest of South America
Need A Different Region Or Segment?
Customize Now

Healthcare Quality Management Market Research FAQs

The Global Healthcare Quality Management Market is projected to register a CAGR of 13.90% during the forecast period (2024-2029)

Medisolv Inc., IBM, McKesson Corporation, Dolbey Systems Inc. and Oracle (Cerner Corporation) are the major companies operating in the Global Healthcare Quality Management Market.

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Global Healthcare Quality Management Market.

The report covers the Global Healthcare Quality Management Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Global Healthcare Quality Management Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Healthcare Quality Management Software Industry Report

Statistics for the 2024 Healthcare Quality Management market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Healthcare Quality Management analysis includes a market forecast outlook to for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

80% of our clients seek made-to-order reports. How do you want us to tailor yours?

Please enter a valid email id!

Please enter a valid message!

Quality Management in Healthcare Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)