Healthcare Quality Management Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)

The Healthcare Quality Management Market is Segmented by Software Type (Business Intelligence and Analytics Solutions, Physician Quality Reporting Solutions, Clinical Risk Management Solutions, Provider Performance Improvement Solutions), Mode of Delivery (Web-based Solutions, Cloud-based Solutions, On-premise Solutions), Application (Data Management, Risk Management), End User (Hospitals, Ambulatory Care Centers, Other End Users) and Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). The report offers the value (in USD million) for the above segments.

Healthcare Quality Management Market Size

Healthcare Quality Management Market Summary
Study Period: 2018 - 2028
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 13.9 %

Major Players

Healthcare Quality Management Market Major Players

*Disclaimer: Major Players sorted in no particular order


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Healthcare Quality Management Market Analysis

The healthcare quality management market is expected to witness a CAGR of 13.9% during the forecast period (2022-2027).

COVID-19 has significantly impacted quality and compliance management due to the limitations of decreased outpatient visits and social isolation. The patient traffic towards the hospitals and healthcare centers has been reduced significantly. For instance, according to the study published in a British medical journal titled 'Impact of COVID-19 pandemic on utilization of healthcare services: a systematic review' in February 2021, during the pandemic, healthcare utilization declined by about a third, with significant variation, and with more considerable decreases among persons with less severe illness, thereby impacting the market growth. Post-pandemic, the healthcare quality management software will assist businesses in recovering from the effects of the coronavirus, allowing them to work more efficiently on risk management and other operational challenges, thereby expected to drive the market in the forecast period.

The healthcare quality management market is growing steadily due to the rising healthcare costs and medical errors, the increasing amount of unstructured data in healthcare, and the aging population worldwide.

According to the study published in ‘Preventing the medication errors in hospitals: A qualitative study in ‘International Journal of Africa Nursing Sciences’ in August 2020, the prevalence of medication errors is 32.1%, and general practitioners (39%,) nurses (38%), and pharmacists (23%) were responsible for medication errors. This will lead to adopting of healthcare quality management systems, driving market growth.

Moreover, the key player's technological advancements have led to increased product launches, driving market growth. For instance, in September 2021, the state of Florida approved the use of automated pharmacy dispensing systems to give medication to patients in hospice settings, long-term care institutions, and prisons.​

In addition, rising collaborations among key market players to launch innovative products are expected to drive the market's growth due to increased adoption. For instance, in November 2021, Crothall Healthcare’s Healthcare Technology Solutions (HTS) division launched a team quest, a dedicated web-based Quality Management System platform in partnership with Intelex. This will further lead to increased adoption of such products in the hospitals, thereby expected to drive the market growth. ​

As the latest technologies are evolving, the cost of healthcare services is increasing, affecting the performance of healthcare providers in developing or underdeveloped nations. Governments in various countries are making efforts worldwide to obtain the standard level of quality. Such mandates of government are helping in the growth of the healthcare quality management market worldwide.

However, higher costs of quality reporting systems and data security issues associated with the quality management software are the other factors hindering the market growth.

Healthcare Quality Management Industry Segmentation

Per the report's scope, quality management in healthcare seeks to improve the effectiveness of treatments and increase patient satisfaction with the service. With the aging population and rising health care costs, quality management in health care is gaining increased attention. A health care system comprises small and large entities, such as pharmacies, medical clinics, and hospitals, and all components needed to provide quality service for the system to work correctly. The Healthcare Quality Management Market is Segmented by Software Type (Business Intelligence and Analytics Solutions, Physician Quality Reporting Solutions, Clinical Risk Management Solutions, Provider Performance Improvement Solutions), Mode of Delivery (Web-based Solutions, Cloud-based Solutions, On-premise Solutions), Application (Data Management, Risk Management), End User (Hospitals, Ambulatory Care Centers, Other End Users) and Geography (North America, Europe, Asia-Pacific, Middle East, and Africa, and South America). The market report also covers the estimated market sizes and trends for 17 countries across major global regions. The report offers the value (USD million) for the above segments.

By Software Type
Business Intelligence and Analytics Solutions
Physician Quality Reporting Solutions
Clinical Risk Management Solutions
Provider Performance Improvement Solutions
By Mode of Delivery
Web-based Solutions
Cloud-based Solutions
On-premise Solutions
By Application
Data Management
Risk Management
By End User
Ambulatory Care Centers
Other End Users
North America
United States
United Kingdom
Rest of Europe
South Korea
Rest of Asia-Pacific
Middle East & Africa
South Africa
Rest of Middle East & Africa
South America
Rest of South America

Report scope can be customized per your requirements. Click here.

Healthcare Quality Management Market Trends

This section covers the major market trends shaping the Healthcare Quality Management Market according to our research experts:

Business Intelligence and Analytics Solutions Segment Holds a Significant Market Share Over the Forecast Period

The business intelligence and analytics solutions segment holds a significant market share in the market studied. Business intelligence and analytics solutions have a large percentage of this segment which can primarily be attributed to the need of healthcare providers to reduce the soaring operating costs, rising demand for quality healthcare, government measures to promote value-based care, and the increasing number of claims denied from insurers.

Rising initiatives from the key market players by product launches in this segment are further expected to drive this segment's growth. For instance, in July 2020, Medisolv launched Value Maximizer, a new predictive analytics platform powered by Microsoft Azure. This new software employs machine learning and predictive modeling to estimate a hospital's performance and future payments. The advancements in the software for business analytics and to improve hospital business performance will lead to increased adoption, thereby propelling the market growth.

Furthermore, according to the study published in Multidisciplinary Digital Publishing, titled 'Determination of Business Intelligence and Analytics-Based Healthcare Facility Management Key Performance Indicators' in January 2022, business intelligence and analytics (BI and A) tools might provide a promising opportunity to elaborate on facility performance and uncover measurable new facility management key performance indicators (KPIs) since present KPIs are too crude to discover the actual performance of facilities. The rising importance of these solutions to improve performance will lead to increased healthcare adoption, thereby driving this segment's growth over the forecast period.

Therefore, Business intelligence (BI) is helping the healthcare industry gain insights, reduce costs, increase revenue, and improve patient safety. BI can also help improve patient care and outcomes by providing evidence-based clinical decision-making. This allows physicians to monitor and predict the diagnosis of patients. Owing to the ongoing development, the healthcare sector's quality is influenced by evidence-based medicines and appropriate use of the data. As the rise in digitalization and healthcare spending are the major contributors to this market growth, the below figure depicts the healthcare spending by countries by percentage of the GDP. Therefore, this segment is expected to drive growth over the forecast period due to the abovementioned factors.

Healthcare Quality Management Market: Total Healthcare Spending by Percentage (%) of GDP by Country, 2021

North America Holds a significant Share in the Healthcare Quality Management Market

North America holds a significant share of the market studied. This can be primarily attributed to better reimbursement facilities provided and the government's involvement in implementing quality management services, which are expected to augment the market's growth over the forecast period.

Rising product launches by the key player of this region have led to increased adoption of these solutions across the healthcare industries, thereby driving the market growth. For instance, in August 2021, Qualio, a cloud quality management system software for the entire life sciences ecosystem, launched design controls, a new product within Qualio's electronic quality management software (eQMS) that aids medical device manufacturers in reducing time to market by combining product development and quality management into a single work stream and automatically generating detailed documentation to support compliance and regulatory approvals.

Furthermore, according to the article “Medication Dispensing Errors And Prevention,” published in November 2021, in the United States, around 7,000 to 9,000 people die from medication errors. Moreover, hundreds of thousands of other patients experience but often do not report an adverse reaction or other medication complications. Thus, the increased medical errors in the healthcare systems will lead to increased healthcare quality management solutions adoption, thereby driving the growth in this region.

Therefore, the market is expected to drive in North America over the forecast period due to the factors above.

Healthcare Quality Management Market - Growth Rate by Region

Healthcare Quality Management Industry Overview

The healthcare quality management market is moderately competitive as per the competitive analysis owing to the companies continuously focusing on acquisitions and mergers, provisions of solutions, which are customized, and expansion of companies in untapped commercial markets. Moreover, companies are investing massive amounts in developing new products and platforms with enhanced and improved features as a part of a commercialization strategy. Some major players dominating the market include Medisolv Inc., Surescripts LLC, Cerner Corporation, IBM, McKesson Corporation, and Surescripts LLC, among others.

Healthcare Quality Management Market Leaders

  1. Medisolv Inc.

  2. IBM

  3. Cerner Corporation

  4. McKesson Corporation

  5. Dolbey Systems Inc.

*Disclaimer: Major Players sorted in no particular order

Healthcare Quality Management Market Concentration

Healthcare Quality Management Market News

  • In March 2022, Nuance's Dragon Ambient eXperience (DAX) will be integrated into Cerner's electronic health record (EHR) platform. Through conversational AI, DAX is aimed to simplify administrative labor for healthcare providers, extending the cooperation between Nuance and Cerner that began in 2020.
  • In January 2022, Francisco Partners, a prominent global investment company specializing in collaborating with technology enterprises, and IBM signed a formal agreement under which Francisco Partners would purchase healthcare data and analytics assets from IBM's Watson Health division.

Healthcare Quality Management Market Report - Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Government Mandates for the Healthcare Systems to Improve the Quality and Performance of the Healthcare Providers

      2. 4.2.2 Increasing Amount of Unstructured Data in Healthcare

      3. 4.2.3 Increase in Aging Population

    3. 4.3 Market Restraints

      1. 4.3.1 Cost Associated with the Implementation of the Quality Reporting Systems

      2. 4.3.2 Data Security Issues Associated with the Quality Management Software

    4. 4.4 Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size by Value - in USD Million)

    1. 5.1 By Software Type

      1. 5.1.1 Business Intelligence and Analytics Solutions

      2. 5.1.2 Physician Quality Reporting Solutions

      3. 5.1.3 Clinical Risk Management Solutions

      4. 5.1.4 Provider Performance Improvement Solutions

    2. 5.2 By Mode of Delivery

      1. 5.2.1 Web-based Solutions

      2. 5.2.2 Cloud-based Solutions

      3. 5.2.3 On-premise Solutions

    3. 5.3 By Application

      1. 5.3.1 Data Management

      2. 5.3.2 Risk Management

    4. 5.4 By End User

      1. 5.4.1 Hospitals

      2. 5.4.2 Ambulatory Care Centers

      3. 5.4.3 Other End Users

    5. 5.5 Geography

      1. 5.5.1 North America

        1. United States

        2. Canada

        3. Mexico

      2. 5.5.2 Europe

        1. Germany

        2. United Kingdom

        3. France

        4. Italy

        5. Spain

        6. Rest of Europe

      3. 5.5.3 Asia-Pacific

        1. China

        2. Japan

        3. India

        4. Australia

        5. South Korea

        6. Rest of Asia-Pacific

      4. 5.5.4 Middle East & Africa

        1. GCC

        2. South Africa

        3. Rest of Middle East & Africa

      5. 5.5.5 South America

        1. Brazil

        2. Argentina

        3. Rest of South America


    1. 6.1 Company Profiles

      1. 6.1.1 Cerner Corporation

      2. 6.1.2 Change Healthcare

      3. 6.1.3 CitiusTech Inc.

      4. 6.1.4 Dolbey Systems Inc.

      5. 6.1.5 McKesson Corporation

      6. 6.1.6 Medisolv Inc.

      7. 6.1.7 Nuance Communications Inc.

      8. 6.1.8 Premier Inc.

      9. 6.1.9 RLDatix

      10. 6.1.10 IBM

      11. 6.1.11 Crothall Healthcare Inc.

    2. *List Not Exhaustive

**Subject to Availability
**Competitive Landscape covers- Business Overview, Financials, Products and Strategies and Recent Developments
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Healthcare Quality Management Market Research FAQs

The Healthcare Quality Management Market is studied from 2018 - 2028.

The Healthcare Quality Management Market is growing at a CAGR of 13.9% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2018 - 2028.

North America holds highest share in 2021.

Medisolv Inc., IBM, Cerner Corporation, McKesson Corporation, Dolbey Systems Inc. are the major companies operating in Healthcare Quality Management Market.

Global Healthcare Quality Management Industry Report

Statistics for the 2023 Global Healthcare Quality Management market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Global Healthcare Quality Management analysis includes a market forecast outlook to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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