Europe IT Services Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Europe IT Services Market is segmented by Type (IT Consulting & Implementation, IT Outsourcing, Business Process Outsourcing), End-user (Manufacturing, Government, BFSI, Healthcare, Retail & Consumer Goods, Logistics), and Country (Germany, UK, France, Italy, Spain, and Rest of Europe). The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

Europe IT Services Market Size

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Europe IT Services Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 7.10 %
Market Concentration High

Major Players

Europe IT Services Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Europe IT Services Market Analysis

The Europe IT Services Market revenue is expected to grow at a CAGR of 7.1% over the next five years. Increased IT spending, advanced technology such as artificial intelligence, and increased cloud-based offerings have boosted the demand for the IT services market.

  • The IT services market is gaining traction with advanced technology, such as cloud computing. Artificial intelligence is also extending its application across the end-user segment, fueling the market growth over the next five years. For Instance, Accenture has acquired Infinity Works. The acquisition will strengthen and expand the cloud delivery and engineering capabilities of Accenture Cloud in the United Kingdom.
  • There is an increasing demand for IT services across BFSI. The growing use of smart technology and rising security expenditures primarily drive the demand for IT services. For Instance, TCS partnered with the NORD/LB bank to simplify and transform its application estate across businesses-financial markets, wholesale and retail banking, through application consolidation and automation.
  • The increasing infrastructure developments, such as smart city and data center construction, would drive the growth of the IT services market over the next five years. For Instance, Google announced its plans to expand its operations in Germany with USD 1.18 billion worth of investments in new data centers in the country, with data centers in Frankfurt and the new cloud region in Berlin. The new Hanau Frankfurt facility is expected to be operational soon.
  • EU (European Union) has made significant investments in AI in recent years, further supporting future AI in the healthcare sector. Public hospitals in Germany can apply for government funding for projects to boost digital health, cybersecurity, and IT infrastructure. For Instance, under the Hospital Future Act (KHZG), public hospitals will receive a share of USD 4.62 billion for digital health innovation. Such Initiatives in the healthcare sector would drive more demand for the IT services market across the healthcare sector.
  • Due to the COVID-19 pandemic, the demand for the adoption of IT services has seen a rise, augmented by technology demand growth due to shutdowns. Companies upgrading IT infrastructures to support remote working amid shutdowns may shift workloads to the public and private cloud. Over the coming years, this is expected to drive the demand further as enterprises move towards cloud and remote working models, creating new growth opportunities for the IT services market.

Europe IT Services Market Trends

This section covers the major market trends shaping the Europe IT Services Market according to our research experts:

Growing Demand for Cloud Services

  • Key players in the IT services market are focusing on expanding their businesses and strengthening their cloud services through collaborations and partnerships. For instance, Accenture acquired Edenhouse. Accenture will further enhance its cloud capabilities to support clients in their digital transformation journey through this acquisition.
  • The extensive use of digital payments and the introduction of advanced technologies such as AI, cloud computing, and blockchain technology used in the end-user industries are likely to drive the growth of the IT services market over the next five years. For Instance, Tata Consultancy Services (TCS) has expanded its partnership with Zurich Insurance Germany to modernize, transform, and manage the entire application estate supporting its life insurance business.
  • The adoption of remote healthcare and wearable devices in this sector has been gaining traction over recent times, which, in turn, has been one of the significant factors influencing the healthcare IT market. The major trends in wearable connected devices include increasing demand for pain management wearable devices, increasing use of wearables for cardiovascular disease management, and others. For Instance, GE Healthcare launched its wireless patient monitoring system, Portrait Mobile, to help clinicians detect early patient deterioration and constantly monitor patients' health during their stay at the hospital.
  • The increasing adoption of cloud services and the growing data center construction projects are boosting the IT service market demand. For instance, in June last year, Vantage Data Centers planned to open its new data centers in Berlin and Warsaw under its USD 2 billion European expansion policy. The company's Berlin I campus features a 32MW capacity across 250,000 square feet and a data center campus in Warsaw to offer a 48MW capacity across 390,000 square feet to support cloud providers and hyperscalers.
  • According to an ARD/ZDF online study, the number of internet users last year was 67 million. The number of internet users is rising and significantly increasing the demand for the IT services market.
Europe IT Services Market - Number of Internet Users, in Million, Germany, 2018-2022

United Kingdom is Expected to Register Significant Market Growth During the Forecast Period

  • The United Kingdom IT services market is expanding significantly. The growing use of smart technology and rising security expenditures in the healthcare sector primarily drive the demand for IT services. For Instance, Abtrace using machine learning and clinical innovation in the delivery of primary care, launched a proactive monitoring system designed to empower patients with chronic conditions.
  • According to the Organization for Economic Corporation and Development, United Kingdom healthcare expenditure has grown at a CAGR of 0.4% from 2020 to the previous year. In the healthcare sector, increasing technological developments, such as the Internet of Things (IoT) and wearables, cloud services, product engineering services, integration services, and data science and business intelligence solutions, are expected to boost the market growth.
  • Key players in the United Kingdom IT services market are focused on expanding their IT infrastructure that supports advanced technologies such as cloud computing. For Instance, NTT plans to launch its seventh London data center site in Hemel Hempstead.
  • Another factor is the influence of the COVID-19 pandemic, which has pushed the BFSI sector to start moving towards digitizing products and reducing human contact. For Instance, Tata Consultancy Services has extended its collaboration with the British financial institution, Nationwide Building Society to offer enterprise agility and operational resilience to the financial institution.
Europe IT Services Market - Total healthcare expenditure, in GBP Billion, United Kingdom, 2017-2021

Europe IT Services Industry Overview

The Europe IT services market is Highly competitive. Key players in the IT services market, such as Accenture Plc, Capgemini SE, Hewlett Packard Enterprise, IBM, and Tata Consultancy Services Limited, dominate the market in terms of market share. Moreover, the variables are involved in various mergers and acquisitions and product innovation, among others, to gain a competitive edge over others.

In February 2022, IBM collaborated with SAP to deliver technology and consulting experience to help clients embrace a hybrid cloud strategy and migrate mission-critical workloads from SAP systems to the cloud in regulated and non-regulated industries.

In April 2022, Accenture completed the acquisition of Avieco. This acquisition of Accenture's ESG measurement and analytics capabilities as converging standards and increased regulation drive client need for accurate data in decision-making.

Europe IT Services Market Leaders

  1. Accenture plc

  2. Capgemini SE

  3. Hewlett Packard Enterprise

  4. IBM

  5. Tata Consultancy Services Limited

*Disclaimer: Major Players sorted in no particular order

Europe IT Services Market Concentration
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Europe IT Services Market News

  • August 2022: Sky collaborated with Accenture to modernize its employee experience and human resources (HR) operations with a company-wide cloud-based transformation.
  • August 2022: Wipro Limited signed a multi-year contract to deliver service integration and management services to the UK government treasury.
  • September 2022: Keysight Technologies signed a memorandum of understanding (MoU) with IBM to pursue accelerating open radio access network (RAN) deployments in Europe.

Europe IT Services Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Consumers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Threat of Substitute Products

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Industry Value Chain Analysis

    4. 4.4 Assessment of the Impact of COVID-19 on the Market

    5. 4.5 Regulatory Landscape

  5. 5. MARKET DYNAMICS

    1. 5.1 Market Drivers

      1. 5.1.1 Acceleration of Digital Transformation Across Industries and Adoption of New Technologies

      2. 5.1.2 Growing Emphasis on Leveraging the Core Competencies by Outsourcing Non-core Operations

    2. 5.2 Market Restraints

      1. 5.2.1 Data Security, Customization, and Data Migration

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Type

      1. 6.1.1 IT Consulting and Implementation

      2. 6.1.2 IT Outsourcing

      3. 6.1.3 Business Process Outsourcing

      4. 6.1.4 Other Types

    2. 6.2 By End-user

      1. 6.2.1 Manufacturing

      2. 6.2.2 Government

      3. 6.2.3 BFSI

      4. 6.2.4 Healthcare

      5. 6.2.5 Retail and Consumer Goods

      6. 6.2.6 Logistics

      7. 6.2.7 Other End-Users

    3. 6.3 By Country

      1. 6.3.1 Germany

      2. 6.3.2 United Kingdom

      3. 6.3.3 France

      4. 6.3.4 Italy

      5. 6.3.5 Spain

      6. 6.3.6 Rest of Europe

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Company Profiles

      1. 7.1.1 Accenture plc

      2. 7.1.2 Capgemini SE

      3. 7.1.3 Hewlett Packard Enterprise

      4. 7.1.4 IBM

      5. 7.1.5 Tata Consultancy Services Limited

      6. 7.1.6 Atos Consulting

      7. 7.1.7 Infosys

      8. 7.1.8 Wipro

      9. 7.1.9 BearingPoint

      10. 7.1.10 HCL Technologies

    2. *List Not Exhaustive
  8. 8. INVESTMENT ANALYSIS

  9. 9. FUTURE OUTLOOK OF THE MARKET

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Europe IT Services Industry Segmentation

Europe IT services leverage technology and business expertise to help organizations create, manage, and optimize information and business processes.

The Europe IT Services Market is segmented by Type (IT Consulting & Implementation, IT Outsourcing, Business Process Outsourcing), End-user (Manufacturing, Government, BFSI, Healthcare, Retail & Consumer Goods, Logistics), and Country (Germany, UK, France, Italy, Spain, and Rest of Europe).

The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By Type
IT Consulting and Implementation
IT Outsourcing
Business Process Outsourcing
Other Types
By End-user
Manufacturing
Government
BFSI
Healthcare
Retail and Consumer Goods
Logistics
Other End-Users
By Country
Germany
United Kingdom
France
Italy
Spain
Rest of Europe
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Europe IT Services Market Research FAQs

The Europe IT Services Market is projected to register a CAGR of 7.10% during the forecast period (2024-2029)

Accenture plc, Capgemini SE, Hewlett Packard Enterprise, IBM and Tata Consultancy Services Limited are the major companies operating in the Europe IT Services Market.

The report covers the Europe IT Services Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Europe IT Services Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Europe IT Services Industry Report

Statistics for the 2024 Europe IT Services market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Europe IT Services analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Europe IT Services Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)