Enterprise Collaboration Software Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The Enterprise Communication & Collaboration System Market is Segmented by Deployment (On-Premise, Cloud-Based), Application (Communication Tools, Conferencing Tools, Coordination Tools), End-User Industry (Telecommunications and IT, Travel, and Hospitality, BFSI, Retail and Consumer Goods, Education, Transportation, and Logistics, Healthcare), and Geography (North America, Europe, Asia Pacific, Latin America, Middle East Africa). The Report Offers Market Forecasts and Size in Value (USD) for all the Above Segments.

Enterprise Collaboration Software Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Enterprise Collaboration Market Size

Enterprise Collaboration Market Summary
Study Period 2019 - 2030
Market Size (2025) USD 66.79 Billion
Market Size (2030) USD 111.02 Billion
CAGR (2025 - 2030) 10.70 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Low

Major Players

Enterprise Collaboration Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Enterprise Collaboration Market Analysis

The Enterprise Collaboration Market size is estimated at USD 66.79 billion in 2025, and is expected to reach USD 111.02 billion by 2030, at a CAGR of 10.7% during the forecast period (2025-2030).

Enterprises utilize advanced tools like virtual reality, robotic process automation, and artificial intelligence bots to augment internal productivity and promote better employee communication. According to Goldman Sachs, the virtual and augmented reality market's enterprise and public sector segments are expected to account for around USD 16.1 billion by 2025. Virtual reality companies, such as RealSense and DORA, offer immersive experiences for the boardroom.

  • Enterprise collaboration tools help firms by providing seamless communication between employees and improving their operational efficiency and productivity, helping them meet their business goals. Enterprise collaboration tools provide data synchronization and collaboration solutions across organizations and include features such as checking official emails, calendars, and contacts. Furthermore, video conferencing helps to give the employees more engaging communication and sharing of ideas.
  • Advanced technologies such as AI, IoT, and ML are being implemented into enterprise collaboration tools to enhance collaborative capabilities. AI-based enterprise collaboration tools can track the activities of employees and the contents being shared and are used to deliver anticipated business insights to the employees and help get the work done quicker by correlating visual analytics with production checkpoints such as consumer behavior, employee retention, office utilization, and performance optimization.
  • The cloud-based deployment of workloads is anticipated to be primarily driven by the consistent growth in the generated data. Various end-user industries are dealing with a massive volume of data being generated. The data centers are more suited for an organization that has to run many applications and complex workloads for enterprise collaboration. It also enables high productivity, with access to real-time data with all application tools.
  • For instance, in August 2022, Microsoft announced the launch of its new data center region in Qatar, marking a significant possibility for Microsoft as the most significant hyperscale cloud provider to offer enterprise-grade services in the country. The latest cloud data center region launches with Microsoft Azure and Microsoft 365, giving organizations access to hundreds of scalable, highly available, and resilient cloud services.
  • The growing usage of mobile devices to operate numerous social networking platforms boosts the enterprise collaboration market growth. It is observed that few people access social networking sites via computers, while most people use smartphones to access these websites. For instance, recently, more than 50% of web traffic in the United States originated from mobile devices, and according to the latest data, mobile internet users in the United States are forecast to reach 300 million by 2026.
  • Furthermore, emerging economizing, such as China and India, are also experiencing a similar trend, owing to the increasing usage of smartphones due to their easy accessibility. These advantages are propelling the growth of the enterprise collaboration market. According to Ericsson, smartphone mobile network subscriptions worldwide reached almost 6.6 billion in 2022 and are forecast to exceed 7.8 billion by 2028. India, China, and the U.S. have the highest smartphone mobile network subscriptions.
  • Data privacy concern is one of the significant challenges for the growth of the enterprise collaboration market. While many enterprises focus on preventing malicious data hacking and theft, data breaches are most commonly caused due to lack of data security or accidental mishandling. Furthermore, as enterprises step toward a more collaborative environment, the exchange of data increases, both within the company and with external enterprises. With the increasing data exchange among enterprises and employees, there is a growing need to address the challenges of safeguarding shared data during collaboration activities. Such challenges are hampering the market growth at a certain level.

Enterprise Collaboration Industry Overview

The enterprise collaboration market is favorably fragmented. The top players aim for a large share of the market, while the numerous smaller players aim for a substantial pie of the market. This results in intense rivalry and competition. Key participants in the market are Microsoft Corporation, Huawei Technologies Co. Ltd, Adobe Systems Inc., etc. Some of the recent developments in the market are -

July 2022: Microsoft introduced the launch of the Microsoft Cloud for Sovereignty, a unique solution for public sector customers, mainly in Europe. With the addition of Microsoft Cloud for Sovereignty, companies will have greater control over their data and expanded transparency to the operational and governance procedures of the cloud.

January 2022: Tata Consultancy Services (TCS) is currently a partner for the newly-launched Microsoft Cloud for Retail, expanding its collaboration with the hyper-scale. TCS will combine its deep industry knowledge from working with significant retailers worldwide and its multi-horizon cloud transformation framework to assist retail clients in accelerating their growth and transformation journeys using Microsoft Cloud for Retail. Microsoft Cloud for Retail is a secure industry-specific cloud that combines various Microsoft technologies linked by a standard data model to connect experiences across the end-to-end shopper journey with integrated and intelligent capabilities.

Enterprise Collaboration Market Leaders

  1. Microsoft Corporation

  2. Huawei Technologies Co. Ltd.

  3. Adobe Systems Inc.

  4. SAP SE

  5. IBM Corporation

  6. *Disclaimer: Major Players sorted in no particular order
Enterprise Collaboration Market Concentration
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Enterprise Collaboration Market News

  • April 2023: Google Cloud launched an AI-enabled platform for prior authorization and claims processing powered by a new data and analytics tool. The latest offering will convert unstructured data into structured data and can help payers meet existing and proposed CMS rules around interoperability and prior authorization, including using HL7 FHIR.
  • February 2022: IceWarp, a global player in developing unified collaboration tools and messaging solutions for companies of all sizes, expanded its presence in the Middle East by opening its first office in the prime area of Business Bay in Dubai. IceWarp provides businesses with affordable, seamlessly integrated, easy-to-use communication solutions that protect all corporation collaboration and productivity aspects.

Enterprise Collaboration Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHT

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Buyers
    • 4.2.2 Bargaining Power of Suppliers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitute Products
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of COVID-19 impact on the industry

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 API Integration for Greater Efficiency
    • 5.1.2 Increase in Usage of Mobile Devices for Time Management
  • 5.2 Market Challenges
    • 5.2.1 Security Concerns in Data Collaboration

6. MARKET SEGMENTATION

  • 6.1 By Deployment Type
    • 6.1.1 On-premise
    • 6.1.2 Cloud-based
  • 6.2 By Application
    • 6.2.1 Communication Tools
    • 6.2.2 Conferencing Tools
    • 6.2.3 Coordination Tools
  • 6.3 By End-user Industry
    • 6.3.1 Telecommunications and IT
    • 6.3.2 Travel and Hospitality
    • 6.3.3 BFSI
    • 6.3.4 Retail and Consumer Goods
    • 6.3.5 Education
    • 6.3.6 Transportation and Logistics
    • 6.3.7 Healthcare
    • 6.3.8 Other End-user Industries
  • 6.4 By Geography
    • 6.4.1 North America
    • 6.4.1.1 United States
    • 6.4.1.2 Canada
    • 6.4.2 Europe
    • 6.4.2.1 United Kingdom
    • 6.4.2.2 Germany
    • 6.4.2.3 France
    • 6.4.2.4 Spain
    • 6.4.3 Asia
    • 6.4.3.1 China
    • 6.4.3.2 Japan
    • 6.4.3.3 India
    • 6.4.3.4 South Korea
    • 6.4.4 Australia and New Zealand
    • 6.4.5 Latin America
    • 6.4.6 Middle East and Africa

7. COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles*
    • 7.1.1 Microsoft Corporation
    • 7.1.2 Huawei Technologies Co. Ltd.
    • 7.1.3 Adobe Systems Inc.
    • 7.1.4 SAP SE
    • 7.1.5 IBM Corporation
    • 7.1.6 Atlassian Corporation PLC
    • 7.1.7 Slack Technologies Inc.
    • 7.1.8 TIBCO Software Inc.
    • 7.1.9 Polycom Inc.
    • 7.1.10 Salesforce.Com Inc.
    • 7.1.11 Mitel LLC
    • 7.1.12 Cisco System Inc.
    • 7.1.13 Zoho Corporation Pvt. Ltd.
    • 7.1.14 Jive Software
    • 7.1.15 Axero Solutions LLC

8. INVESTMENT ANALYSIS

9. FUTURE OF THE MARKET

**Subject to Availability
*** In the Final Report Asia, Australia and New Zealand will be Studied Together as 'Asia Pacific'
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Enterprise Collaboration Industry Segmentation

Enterprise collaboration is a technique of communication that makes it more comfortable for employees to work together on required projects, even if they are not in the same office. The international pandemic accelerated existing trends in remote work, as companies had to give their employees more flexible options. The studied market is segmented by On-premise and Cloud-based deployments among applications such as Communication Tools, Conferencing Tools, and Coordination Tools. 

The enterprise communication & collaboration system market is segmented by deployment (On-premise, cloud-based), by application (communication tools, conferencing tools, coordination tools), by end-user industry (telecommunications and IT, travel, and hospitality, BFSI, retail and consumer goods, education, transportation, and logistics, healthcare), and by geography (North America [United States, Canada], Europe [United Kingdom, Germany, France, Spain], Asia Pacific [China, Japan, India, South Korea], Latin America, Middle East Africa) . The report offers market forecasts and size in value (USD) for all the above segments.

By Deployment Type On-premise
Cloud-based
By Application Communication Tools
Conferencing Tools
Coordination Tools
By End-user Industry Telecommunications and IT
Travel and Hospitality
BFSI
Retail and Consumer Goods
Education
Transportation and Logistics
Healthcare
Other End-user Industries
By Geography North America United States
Canada
Europe United Kingdom
Germany
France
Spain
Asia China
Japan
India
South Korea
Australia and New Zealand
Latin America
Middle East and Africa
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Enterprise Collaboration Market Research FAQs

How big is the Enterprise Collaboration Market?

The Enterprise Collaboration Market size is expected to reach USD 66.79 billion in 2025 and grow at a CAGR of 10.70% to reach USD 111.02 billion by 2030.

What is the current Enterprise Collaboration Market size?

In 2025, the Enterprise Collaboration Market size is expected to reach USD 66.79 billion.

Who are the key players in Enterprise Collaboration Market?

Microsoft Corporation, Huawei Technologies Co. Ltd., Adobe Systems Inc., SAP SE and IBM Corporation are the major companies operating in the Enterprise Collaboration Market.

Which is the fastest growing region in Enterprise Collaboration Market?

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).

Which region has the biggest share in Enterprise Collaboration Market?

In 2025, the North America accounts for the largest market share in Enterprise Collaboration Market.

What years does this Enterprise Collaboration Market cover, and what was the market size in 2024?

In 2024, the Enterprise Collaboration Market size was estimated at USD 59.64 billion. The report covers the Enterprise Collaboration Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Enterprise Collaboration Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

Enterprise Collaboration Platform Industry Report

Statistics for the 2025 Enterprise Collaboration market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Enterprise Collaboration analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.