Crowdsourced Testing Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The report covers Global Crowdsourced Testing Market Share and it is segmented by Platform (Web, and Mobile), Organization Size (Small & Medium-sized Enterprises, and Large Enterprises), End-user Vertical (BFSI, IT & Telecom, Retail, Healthcare & Life Sciences, and Media & Entertainment), and Geography (North America, Europe, Asia-Pacific, Latin America, and Middle East and Africa). The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

Crowdsourced Testing Market Size

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Crowdsourced Testing Market Summary
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Study Period 2019 - 2029
Base Year For Estimation 2023
CAGR 10.50 %
Fastest Growing Market Asia-Pacific
Largest Market North America
Market Concentration Medium

Major Players

Crowdsourced Testing Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Crowdsourced Testing Market Analysis

The Crowdsourced Testing Market is expected to register a CAGR of 10.5% over the forecast period. Some primary drivers determining a product's success in contemporary markets constitute a feature-rich platform, faster production and consequently shorter time to market, and global outreach.

  • Subsequently, enterprises and businesses are constantly looking for innovative testing and development methods to manifest and manage the drivers which encourage the release of consistently tested and fixed offerings. One such technique which gained popularity over the pandemic period was crowdsourced testing.
  • The internet is the motor of the modern-day crowdsourcing platform. It provides a broadcast mechanism for organizations to set or announce challenges and a network connecting people and their diverse ideas, skill sets, and knowledge. According to the social media management platform Hootsuite, as of 2021, over 93% of regular internet users were active on social media. Furthermore, 72% of Americans use social media.
  • In the Crowdsourced Testing Market, mobile testing services under the platform type segment are expected to record the highest growth rate during the forecast period, as there has been a massive increase in the number of mobile-based applications suiting different Operating Systems (OS), such as Android and iOS.
  • Besides generating potential solutions to pre-defined problems, crowdsourcing is a valuable strategy to access external, non-redundant, and problem-specific knowledge. The vastness and variety of perspectives generated by the crowd can also encourage designers to increase their understanding of the actual problem. Despite all these factors, the number and diversity of inputs without any structuring or segmentation could be negative, since it is considerably challenging to develop a clear picture and good understanding of haphazardly presented crowdsourced knowledge.
  • Apart from that, concerns over data privacy regulations across the globe, managing the crowd to achieve efficiency in testing, and concerns over data security and confidentiality are some factors restraining market growth. In addition, adopting cloud computing to enhance device virtualization and tester support and the development of IoT to increase the need for end-user testing services will provide adequate opportunities for market growth.
  • Crowdsourcing as an emerging model became more relevant through the COVID-19 pandemic. Remote work also encouraged crowdsource testing to maximize the testing process while minimizing the necessary investment for companies. Further, customers are looking at adopting remote QA, on-demand QA, or any remote working model with enterprises looking to cut costs to remove CAPEX and maintain business continuity through respective lockdowns.

Crowdsourced Testing Market Trends

This section covers the major market trends shaping the Crowdsourced Testing Market according to our research experts:

Large Enterprises to Constitute a Significant Market Size

  • Large enterprises are expected to hold a more extensive market size during the forecast period, as it helps them in attaining high-level of quality assurance, fasten development and release process, and streamline bug handling, which is critical to their development teams and helps in enhancing the overall organization's quality and agility.
  • Open strategies for innovation have long been the standard for some large businesses. For instance, P&G's 'Connect + Develop' enabled the company to establish more than 2,000 successful agreements with innovation partners worldwide.
  • Further, IBM started an internal innovation experiment that evolved into its 'InnovationJam' platform, which it uses to work with clients, helping participants to 'jam' by contributing their expertise and opinions on various topics. Thomson Reuters uses crowdsourcing internally to tap into the skills of its 17,000 technologists, finding new problem solvers and breaking down department silos.
  • Further, in August 2022, Sofy, a Seattle startup that delivers a no-code platform for developers and quality assurance professionals to test their mobile apps, raised USD 7.75 million in new funding. The funds would be used to develop the platform's capabilities to serve web and API functions and test mobile apps. Such advancements in QA and testing will fuel market growth even further.
  • Moreover, RWS claimed that the number of connections between devices, apps, people, and their homes is increasing at an alarming rate. There were 14.2 billion connected devices in 2019, which was expected to exceed 25 billion. This necessitates significant leaps in testing and development and the introduction of new software testing methodologies.
Crowdsourced Testing Market : Share of Quality Assurance (QA) and Testing Specialists with Programming Languages, in Percentage, Poland, 2021

North America to hold Significant Market Share

  • America is expected to hold a significant share during the forecast period, owing to the quick adoption of advanced technologies, such as the cloud, helping crowdsourced testing service providers implement efficient solutions. The market in North America is growing due to the presence of vendors, particularly in Canada.
  • North America is a technology hub. Therefore, the federal government has strict rules regarding security crowdsource testing services. Furthermore, it is compulsory for industries, such as BFSI, to adhere to compliance testing.
  • With a presence in the US, companies like QAwerk focus on testing games, mobile and desktop applications, and websites. About 60% of the company's projects fall under the long-term collaboration. The industries that QAwerk works with are e-government, e-commerce, startups, business automation, media and entertainment, and data mining.
  • Furthermore, a ministry of the Canadian government contacted QA Consultants to attempt test automation that had previously failed. The manual test effort involved regression test execution that was no longer viable. QA Consultants' skilled test automation experts developed both an automation framework and scripts for use in their regular regression testing.
  • Moreover, the presence of developed economies, such as the United States and Canada, which are rapidly implementing the latest technologies due to increased internet penetration and improving customer demand, is also considered to be a key factor for the growth of the crowdsourced testing market in the region.
Crowdsourced Testing Market : Growth Rate by Region

Crowdsourced Testing Industry Overview

The Crowdsourced Testing Market is moderately competitive and consists of several major players, such as Global App Testing, Infosys Limited, Applause App Quality Inc., test IO Inc., and Synack Inc. Crowdsourced testing companies are dedicated to decreasing their manufacturing costs. On the other hand, they try to give more equipped products to customers. Besides, they seek to broaden the applications of crowdsourced testing.

In May 2021, NRI Australia acquired Planit. With this acquisition, Planit continues to operate under NRI Australia's brand. The acquisition was consistent with NRI's strategy to broaden its capability and global footprint as part of its "Vision2022" strategy, with an aim to expand NRI's client base in other industrial sectors and strengthen its presence in the Asia-Pacific, Europe, and North America.

In February 2021, Qualitest acquired QA Infotech, a well-known independent quality assurance firm in India. This acquisition aimed to enable the newly formed organization to better serve its customers by delivering best-in-class testing solutions and expanding delivery capacity. Furthermore, the acquisition would aid in the co-development of advanced testing solutions with a distinct emphasis on automation in a digital environment.

Crowdsourced Testing Market Leaders

  1. Global App Testing

  2. Infosys Limited

  3. test IO Inc.

  4. Synack, Inc.

  5. Applause App Quality Inc.

  6. Synack Inc.

*Disclaimer: Major Players sorted in no particular order

Crowdsourced Testing Market Concentration
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Crowdsourced Testing Market News

  • January 2022: Testlio, the pioneer of networked testing, introduced fused testing. This new methodology combined expert manual testing with the efficiency of test automation, assisting engineering and product leaders in meeting increased customer demands for exceptional digital experiences.
  • February 2021: Applause App Quality Inc., a crowdsourced testing solutions company, announced the launch of its Excellent Product Platform, which would provide customers with enterprise-grade software-as-a-service infrastructure, digital testing solutions, and access to the world's largest community of digital experts.

Crowdsourced Testing Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Rise in the Number of Operating Systems, Devices, and Applications

      2. 4.2.2 Demand for Scaling Quality Assurance of Software to Magnify Customer Experience

    3. 4.3 Market Restraints

      1. 4.3.1 Concerns Over Data Privacy Regulations Over the Globe

    4. 4.4 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

    5. 4.5 Industry Value Chain Analysis

    6. 4.6 Assessment of the Impact of COVID-19 on the Crowdsourced Testing Market

  5. 5. MARKET SEGMENTATION

    1. 5.1 By Platform

      1. 5.1.1 Web

      2. 5.1.2 Mobile

    2. 5.2 By Organization Size

      1. 5.2.1 Small & Medium-Sized Enterprises (SMEs)

      2. 5.2.2 Large Enterprises

    3. 5.3 By End-user Vertical

      1. 5.3.1 BFSI

      2. 5.3.2 IT and Telecom

      3. 5.3.3 Retail

      4. 5.3.4 Healthcare & Life Sciences

      5. 5.3.5 Media & Entertainment

      6. 5.3.6 Other End-user Verticals (Power, Hospitality, and Transportation)

    4. 5.4 By Geography

      1. 5.4.1 North America

      2. 5.4.2 Europe

      3. 5.4.3 Asia-Pacific

      4. 5.4.4 Latin America

      5. 5.4.5 Middle East and Africa

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles

      1. 6.1.1 Global App Testing

      2. 6.1.2 Infosys Limited

      3. 6.1.3 Applause App Quality Inc.

      4. 6.1.4 test IO Inc.

      5. 6.1.5 Synack Inc.

      6. 6.1.6 Planit Testing

      7. 6.1.7 Testbirds GmbH

      8. 6.1.8 Cobalt Labs Inc.

      9. 6.1.9 Bugcrowd Inc.

      10. 6.1.10 Crowdsourced Testing SPA

      11. 6.1.11 Flatworld Solutions

      12. 6.1.12 Qualitrix Technologies Pvt. Ltd

      13. 6.1.13 Qualitest Inc.

      14. 6.1.14 QA InfoTech

    2. *List Not Exhaustive
  7. 7. INVESTMENT ANALYSIS

  8. 8. FUTURE OF THE MARKET

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Crowdsourced Testing Industry Segmentation

Crowdsourced testing includes deferring software testing duties through an internet platform to a group of expert quality assurance testers. It is an effective means of streamlining interactive software manufacturing and enhancing developers' internet and software goods. Crowdsourced testing provides several advantages, such as flexibility, real-world multiplatform testing, and instantaneity. The studied market is segmented by Platforms, such as Web, and Mobile, in different Organization Sizes, like Small & Medium-Sized Enterprises, and Large Enterprises, among various End-user Vertical, such as BFSI, IT & Telecom, Retail, Healthcare & Life Sciences, and Media & Entertainment, in multiple geographies. The impact of COVID-19 on the market and its various segments is also covered under the scope of the study. Further, the disruption of the factors impacting the market's growth in the near future has been covered in the study regarding drivers and restraints.

The Crowdsourced Testing Market is segmented by Platform (Web, and Mobile), Organization Size (Small & Medium-sized Enterprises, and Large Enterprises), End-user Vertical ( BFSI, IT & Telecom, Retail, Healthcare & Life Sciences, and Media & Entertainment), and Geography (North America, Europe, Asia-Pacific, Latin America, and Middle East and Africa).

The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

By Platform
Web
Mobile
By Organization Size
Small & Medium-Sized Enterprises (SMEs)
Large Enterprises
By End-user Vertical
BFSI
IT and Telecom
Retail
Healthcare & Life Sciences
Media & Entertainment
Other End-user Verticals (Power, Hospitality, and Transportation)
By Geography
North America
Europe
Asia-Pacific
Latin America
Middle East and Africa
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Crowdsourced Testing Market Research FAQs

The Crowdsourced Testing Market is projected to register a CAGR of 10.5% during the forecast period (2024-2029)

Global App Testing, Infosys Limited, test IO Inc., Synack, Inc., Applause App Quality Inc. and Synack Inc. are the major companies operating in the Crowdsourced Testing Market.

Asia-Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Crowdsourced Testing Market.

The report covers the Crowdsourced Testing Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Crowdsourced Testing Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Crowdsourced Testing Industry Report

Statistics for the 2024 Crowdsourced Testing market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Crowdsourced Testing analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Crowdsourced Testing Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)