Courier Industry in India Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)

The report covers India Courier, Express, and Parcel Market and is segmented by business (B2B (Business-to-Business), and B2C (Business-to-Consumer)), by Destination (Domestic and international), and by End-user industries(services (BFSI (banking, financial services, and insurance), etc.), wholesale and retail trade (including E-commerce), life sciences/healthcare, industrial manufacturing & other end users. The report offers market size and forecasts values in (USD billion) for all the above segments.

India CEP Market Size

India Courier, Express, And Parcel (CEP) Market Summary
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Study Period 2019- 2028
Base Year For Estimation 2022
Market Size (2023) USD 7.28 Billion
Market Size (2028) USD 15.75 Billion
CAGR (2023 - 2028) 16.69 %
Market Concentration Low

Major Players


*Disclaimer: Major Players sorted in no particular order


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India CEP Market Analysis

The India Courier, Express, and Parcel (CEP) Market size is expected to grow from USD 7.28 billion in 2023 to USD 15.75 billion by 2028, at a CAGR of 16.69% during the forecast period (2023-2028).

The growth in the e-commerce segment, higher internet penetration into the masses, and the latest technological innovations in the sector have been the driving force for the market. The COVID-19 pandemic impacted every industry. However, the pandemic accelerated online purchasing, positively impacting the CEP industry's growth and increasing its market share.

  • India became a significant market for both domestic and international shipments, with powerful companies entering and expanding networks. Innovation became a critical influencing factor for organizations to be seriously lined up with market trends and dynamics.
  • The logistics organizations, particularly in the CEP business, must be thoughtful regarding technological investments, which can otherwise disturb the business. The presentation of Goods and Service Tax (GST) in the country likewise emphatically influenced the online/e-commerce logistics market since all the indirect taxes have been compiled into one. It permits the logistics companies to smoothen the movement of products inside the nation.
  • Simultaneously keeping up the consistency of quality for service and overseeing cost is a test for all the market players. Given the constant development in online business and the way that building one's system is expensive, more associations are relied upon to occur in the market on the rear of weight on cost decrease. The developing significance and request in the last-mile conveyance are compelling the market goliaths to drive their business more creatively.

India CEP Market Trends

This section covers the major market trends shaping the India Courier, Express & Parcel Market according to our research experts:

Rise in E-Commerce Sector to Boost the CEP Market in India

E-commerce is one of the main factors driving the market growth. Rapid development in its online/ e-commerce market, significant extra cash, and increased internet penetration have made India among the three quickest developing markets for parcel shipment.

For example, according to the India Brand Equity Forum (IBEF), the Indian e-commerce market is estimated at USD 76.8 billion by 2023 and is projected to grow to USD 350 billion by 2027. According to the U.S. Census Bureau estimates, U.S. e-commerce retail sales totaled USD 196.7 billion in the first quarter of 2021, rising further to USD 231.4 billion in the first quarter of 2022.

Moreover, recent strategic initiatives by major market players, such as new service launches and acquisitions, will impact the growth of Courier, Express, and Parcel (CEP). For example, the digital commerce fulfillment platform Delhivery launched a consumer-to-consumer (C2C) express parcel service in June 2021.

With this service, you can pick up your package at your doorstep and deliver it anywhere in the country. Delhivery will launch this new service in over 2,500 cities in India. Additionally, in August 2021, Delhi acquired Bangalore-based Spoton Logistics to strengthen its business-to-business (B2B) vertical.

Also, increasing industrialization in emerging markets coupled with increased cross-border trade in the post-Covid era is expected to act as a catalyst for market demand during the forecast period. However, high operating costs associated with CEP services hinder the market growth during the forecast period.

Internet users have increased over the years in rural and urban regions. It appeared to be likely from past patterns that the dispatch of the Jio fixed-line broadband assistance, called Gigafiber, may help the already expanding e-commerce and internet penetration in the nation.

Market Size of E-Commerce (in USD Billion), India, 2017-2022

Domestic Segment Holds Largest Share in the Market

The domestic segment of the CEP market in India is expected to hold a significant market share. The domestic CEP market will likely witness the growth and maintain a considerable share during the forecast period driven by the B2C e-commerce boom. Digitizing the economy and providing cheap internet to the people are a few reasons that boosted digital sales growth in India. In 2022, e-commerce sales across India were estimated to increase by 21.23%.

As B2C e-commerce demand continues to grow, last-mile logistics occupied the spotlight, with several investments and start-ups in India. Increasing demand for speed of delivery and expanding internet penetration leading to a higher number of regions active online led to a significant rise in the last mile market in recent years.

India CEP Market - Indian CEP Market Share (in %), by Destination, 2021

India CEP Industry Overview

The report covers the major players operating in the Indian CEP Industry. The market is highly competitive, with a few players occupying a significant share of the international CEP market. The market is fragmented and expected to grow during the forecast.

The significant major Indian market players, such as Indian postal services FedEx Express, DHL Express, E-com Express, Ekart Logistics, Blue Dart, Delhivery, Amazon Transportation Services, and Aramex, are contributing highly to the growth of the market.

The Indian post has shifted its focus from post and has identified more profit in delivering e-commerce parcels. Indian post has a vast reach and good connectivity in rural areas.

India CEP Market Leaders

  1. Blue Dart Express

  2. Instakart Services (ekart logistics)

  3. Gati Ltd.

  4. DHL

  5. FedEx

*Disclaimer: Major Players sorted in no particular order

 FedEx Express, DHL Express, E-com Express, Ekart Logistics, Blue Dart, Delhivery, Amazon Transportation Services, and Aramex

India CEP Market News

  • September 2022: Contract logistics provider DHL Supply Chain is investing USD 529 million (INR 4,000 million) in India over the next five years. They want to expand their warehousing capacity, workforce, and sustainability efforts. It will help increase warehouse space in its existing portfolio and expand total production capacity to approximately 22 million sq ft by 2026.
  • May 2022: Atlanta-based logistics giant United Parcel Service (UPS) and travel and hospitality conglomerate InterGlobe Enterprises announced a joint venture in the capital to launch Movin, a new logistics brand for the Indian market.

India CEP Market Report - Table of Contents


    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

    3. 4.3 Market Restraints

    4. 4.4 Insights into Supply Chain/Value Chain Analysis

    5. 4.5 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.5.1 Threat of New Entrants

      2. 4.5.2 Bargaining Power of Buyers/Consumers

      3. 4.5.3 Bargaining Power of Suppliers

      4. 4.5.4 Threat of Substitute Products

      5. 4.5.5 Intensity of Competitive Rivalry

    6. 4.6 Overview of Logistics and Warehousing Market in India

    7. 4.7 Brief on Freight Rates (avg. cost per parcel for domestic and international transport, trends, etc.)

    8. 4.8 Insights on Supply Chain/Value Chain Analysis of the CEP Market

    9. 4.9 Spotlight on 3PL Market in India

    10. 4.10 Insights on Reverse Logistics

    11. 4.11 Impact of COVID-19 on the CEP Market (short-term and long-term effects on the market, as well as the economy)


    1. 5.1 By Business

      1. 5.1.1 B2B (Business-to-Business)

      2. 5.1.2 B2C (Business-to-Consumer)

    2. 5.2 By Destination

      1. 5.2.1 Domestic

      2. 5.2.2 International

    3. 5.3 By End User

      1. 5.3.1 Services (includes BFSI (Banking, Financial Services and Insurance), etc.)

      2. 5.3.2 Wholesale and Retail Trade (including E-commerce)

      3. 5.3.3 Life Sciences/ Healthcare

      4. 5.3.4 Industrial manufacturing

      5. 5.3.5 Other End Users


    1. 6.1 Market Concentration Overview

    2. 6.2 Company Profiles

      1. 6.2.1 Blue Dart Express

      2. 6.2.2 Instakart Services (ekart logistics)

      3. 6.2.3 Gati Ltd.

      4. 6.2.4 DHL

      5. 6.2.5 DTDC Express

      6. 6.2.6 Delhivery

      7. 6.2.7 Safexpress

      8. 6.2.8 Ecom Express

      9. 6.2.9 FedEx

      10. 6.2.10 India Post*

    3. *List Not Exhaustive

  8. 8. APPENDIX

    1. 8.1 Marcroeconomic Indicators (GDP breakdown by sector, Contribution of construction to economy, etc.)

    2. 8.2 Insights on Capital Flows (Investments in the Transport and Storage Sector)

    3. 8.3 E-commerce and Consumer Spending-related Statistics

    4. 8.4 External Trade Statistics - Export and Import, by Product and Country

    5. 8.5 Demographics of India (Total Population, Population Breakdown by Age, Gender, City/Region, etc.)

India CEP Industry Segmentation

CEP stands as an abbreviation for courier express parcel services that offer logistic services in areas. The service providers' offer differs in the speed, weight, and volume of the packages and the way of carrying out the shipment of the goods. Especially the regulations regarding weight and volume allow for vital standardization and great potential for automating the service.

The India Courier, Express, and Parcel (CEP) Market is segmented by business (B2B (Business-to-Business), and B2C (Business-to-Consumer)), by destination (domestic and international), and by end-user industries(services (BFSI (banking, financial services, and insurance), etc.), wholesale and retail trade (including E-commerce), life sciences/healthcare, industrial manufacturing & other end users. The report offers market size and forecasts values in (USD billion) for all the above segments. The report also offers the impact of COVID - 19 on the market.

By Business
B2B (Business-to-Business)
B2C (Business-to-Consumer)
By Destination
By End User
Services (includes BFSI (Banking, Financial Services and Insurance), etc.)
Wholesale and Retail Trade (including E-commerce)
Life Sciences/ Healthcare
Industrial manufacturing
Other End Users

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India CEP Market Research FAQs

The India Courier, Express and Parcel Market size is expected to reach USD 7.28 billion in 2023 and grow at a CAGR of 16.69% to reach USD 15.75 billion by 2028.

In 2023, the India Courier, Express and Parcel Market size is expected to reach USD 7.28 billion.

Blue Dart Express, Instakart Services (ekart logistics), Gati Ltd., DHL and FedEx are the major companies operating in the India Courier, Express and Parcel Market.

India Courier, Express, and Parcel (CEP) Industry Report

Statistics for the 2023 India Courier, Express, and Parcel (CEP) market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. India Courier, Express, and Parcel (CEP) analysis includes a market forecast outlook to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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