The Courier, Express, and Parcel (CEP) Market is segmented by Business (B2B and B2C), Destination (Domestic and International), End User (Services, Wholesale and Retail Trade, Manufacturing, Construction and Utilities, and Primary Industries), and Geography (North America, Europe, Asia-Pacific, and Rest of the World).

Market Snapshot

Courier, Express, And Parcel Market Overview
Study Period: 2017-2026
Base Year: 2021
Fastest Growing Market: Asia Pacific
Largest Market: Asia-Pacific
CAGR: >6 %
Courier, Express, And Parcel Market Key Players

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Market Overview

The courier, express, and parcel (CEP) market is expected to exhibit a CAGR of over 6% during the forecast period. Asia-Pacific is the largest regional parcel market by value, accounting for around 40% of the global market. North America and Europe together represent a little over 50%. Owing to the development of e-commerce (online retail is the main driver of growth in parcel delivery volumes), the market is experiencing very strong growth, especially in industrialized countries and in Eastern Europe.

A huge transformation is taking place in the last-mile delivery, with companies looking at alternatives, such as delivery lockers, pickup points, crowdsourced deliveries, drone deliveries, and autonomous vehicles. The evolution of technology is reshaping the entire supply chain and reinventing the parcel industry. Technology is becoming a crucial enabler in increasing efficiency and reaching consumer expectations.

The courier and delivery business is opening up new avenues for the e-commerce markets by simplifying the way how products are delivered. Indeed, it is a lucrative business these days when it comes to handling the logistics of eCommerce startups.

Shippers are feeling increasingly squeezed after the integrators drove up charges for their international traffic, citing exceptional circumstances associated with operating in the COVID-19 pandemic. In the near future, the market is expected to experience a further cost increase.

Scope of the Report

The CEP market covers the services offered by the logistics service providers related to the courier, express, and parcel delivery.

The report offers a complete background analysis of the courier, express, and parcel (CEP) market, including market overview, market size estimation for key segments and emerging trends by segments, and market dynamics. The report also covers the detailed impact of COVID-19 on the market.

The courier, express, and parcel (CEP) market is segmented by business (B2B and B2C), destination (domestic and international), end user (services, wholesale and retail trade, manufacturing, construction and utilities, and primary industries), and geography (North America, Europe, Asia-Pacific, and Rest of the World).

By Business
B2B (Business-to-Business)
B2C (Business-to-Consumer)
By Destination
By End User
Services (BFSI (Banking, Financial Services and Insurance))
Wholesale and Retail Trade (E-commerce)
Manufacturing, Construction, and Utilities
Primary Industries (Agriculture, and Other Natural Resources)
By Geography
North America
United States
Rest of North America
United Kingdom
Rest of Europe
South Korea
Rest of Asia-Pacific
Rest of the World

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Key Market Trends

Cross-border E-commerce is Stimulating the Growth of the CEP Market

The growing e-commerce sector, along with the growing cross-border trade, is one of the key factors driving the growth of the CEP market. The development of cross-border trade channels, especially in emerging nations, has enhanced the adoption of international trade and B2C shipments. Furthermore, the increasing consumer preference for shopping online through various e-commerce portals is also providing a boost to the market growth. E-commerce stores partner with courier service providers to deliver their products across domestic and international locations.

Technological advancements, including the utilization of digital technologies with crowd-sourced delivery models, are also creating a positive outlook for the market. These technologies aid the service providers in increasing their overall operational efficiency and meeting the requirements of the customers effectively. Other factors, including rapid urbanization, rising consumer expenditure capacities, and significant growth in the manufacturing sector, are projected to drive the market further toward growth during the forecast period.

With half of the Asia-Pacific online shoppers making purchases cross-border, vendors now are focusing on building extensive knowledge of procedures, such as duty collection, customs clearance, and other minefields.

Due to the COVID-19 pandemic, governments are forcing shops to close inter-border trade if they are considered non-critical (clothing stores, flower shops, etc.). These are also locations for Pick-Up and Drop-Off (PUDO) points. Therefore, the amount of PUDO points can be significantly lower in different countries depending on the current measures. However, the increase in the online dependence of the customers resulting from preventive measures like lockdown and social distancing has significantly affected the market.

Courier, Express, And Parcel Market Key Trends

Asia-Pacific is Driving the Growth in the Market

Asia-Pacific is the largest regional market by value, accounting for around 41% of the global market. North America and Europe together represent a little over 50% of the market. The demand for CEP services in the Asia-Pacific region is expected to witness high growth during the forecast period, owing to the high population growth, rising disposable incomes and standards of living, and growth in international trade.

As the governments are focusing on developing the manufacturing sectors in the countries and the global companies are setting up their manufacturing bases in the region, the countries' international trade is rising and is expected to rise further in the future. The retail sector in the region is also growing rapidly.

The global courier service industry is projected to be driven by the revival of the manufacturing sector and expected economic expansion. Asian countries, such as China, Taiwan, Korea, and Thailand, are witnessing increased penetration of electronic devices. This, coupled with the rise in availability of multiple online payment methods, the changing lifestyles due to urbanization, and the growth in electronic goods, automobiles, and food and beverage shipments, will benefit the courier, express, and parcel industry.

The Southeast Asian region is one of the emerging hotspots globally, attracting investments from across the world. E-commerce in the region is also expected to bolster in the next few years. The rise in contract manufacturing of FMCGs in emerging markets may significantly influence courier, express, and parcel service growth over the next few years.

Courier, Express, And Parcel Market Growth by Region

Competitive Landscape

With a large number of national postal operators, global integrators, and other smaller, privately-owned CEP companies, the market is fragmented with intense competition. As the demand for CEP services is growing rapidly in developing countries, the companies are becoming more competitive to capture the huge opportunity. The international players are making strategic investments to establish a regional logistics network, such as opening new distribution centers, smart warehouses, etc.

The local companies are facing high competition with multinational companies that have a comparatively well-developed infrastructure. As a number of start-ups are entering the market to leverage digital technologies, there is a trend of large companies acquiring these start-ups to gain a significant footprint in the market.

As a number of start-ups are entering the market to leverage digital technologies, there is a trend of large companies acquiring these start-ups to gain a significant footprint in the market. DHL, FedEx, and UPS are continuing to expand their business across the world to capture the market in the untapped areas.

Recent Developments

April 2021: DHL Global Forwarding (DHL GF) expanded its presence in Africa by teaming up with Unicargas, a cargo carrier based in Angola. The five-year partnership will facilitate the movement of exported Angolan goods, carried by DHL GF, to Europe and the US markets that make up 20% of exports from the country.

March 2021: FedEx Corp. announced that it would roll out two intercontinental delivery products in Q2 2021 as it looks to beef up its lagging global e-commerce operations and capitalizes on the continued tightness of international air cargo capacity resulting from government restrictions on air travel due to the COVID-19 pandemic. FedEx will also start a service called International Connect Plus, which will be designed for e-commerce customers and link Europe, the United States, and Asia. One of the key elements of the service will be improved customs clearance capabilities.

Table of Contents


    1. 1.1 Study Assumptions

    2. 1.2 Scope of the Study


    1. 2.1 Analysis Methodology

    2. 2.2 Research Phases



    1. 4.1 Current Market Scenario

    2. 4.2 Value Chain/Supply Chain Analysis

    3. 4.3 Government Regulations and Initiatives

    4. 4.4 Technological Trends and Automation in the CEP Industry

    5. 4.5 Insights into the E-commerce Industry (Domestic and Cross-border E-commerce)

    6. 4.6 Insights into Startups, Venture Capital Funding in the CEP Industry

    7. 4.7 Brief on Courier Rates

    8. 4.8 Elaboration on Storage Functions and Value-added Services in CEP Business

    9. 4.9 Insights into the Reverse Logistics and Same-day Delivery Market

    10. 4.10 Insights into Deliveries during Festive Season (Christmas, Singles' day, Black Friday, etc.)

    11. 4.11 Impact of COVID-19 on the Market


    1. 5.1 Drivers

    2. 5.2 Restraints

    3. 5.3 Opportunities

    4. 5.4 Industry Attractiveness - Porter's Five Forces Analysis


    1. 6.1 By Business

      1. 6.1.1 B2B (Business-to-Business)

      2. 6.1.2 B2C (Business-to-Consumer)

    2. 6.2 By Destination

      1. 6.2.1 Domestic

      2. 6.2.2 International

    3. 6.3 By End User

      1. 6.3.1 Services (BFSI (Banking, Financial Services and Insurance))

      2. 6.3.2 Wholesale and Retail Trade (E-commerce)

      3. 6.3.3 Manufacturing, Construction, and Utilities

      4. 6.3.4 Primary Industries (Agriculture, and Other Natural Resources)

    4. 6.4 By Geography

      1. 6.4.1 North America

        1. United States

        2. Canada

        3. Mexico

        4. Rest of North America

      2. 6.4.2 Europe

        1. Germany

        2. France

        3. United Kingdom

        4. Netherlands

        5. Italy

        6. Rest of Europe

      3. 6.4.3 Asia-Pacific

        1. China

        2. Japan

        3. Australia

        4. India

        5. Singapore

        6. Malaysia

        7. Indonesia

        8. Thailand

        9. South Korea

        10. Rest of Asia-Pacific

      4. 6.4.4 Rest of the World


    1. 7.1 Overview (Market Concentration and Major Players)

    2. 7.2 Company Profiles

      1. 7.2.1 Deutsche Post DHL Group

      2. 7.2.2 United Parcel Service Inc.

      3. 7.2.3 FedEx Corporation

      4. 7.2.4 SF Express (Group) Co. Ltd

      5. 7.2.5 Poste Italiane SpA

      6. 7.2.6 La Poste SA (GeoPost SA/DPD Group)

      7. 7.2.7 Royal Mail PLC (GLS/Parcelforce)

      8. 7.2.8 Yamato Holdings Co. Ltd

      9. 7.2.9 Qantas Courier Limited

      10. 7.2.10 SG Holdings Co. Ltd

      11. 7.2.11 PostNL NV

      12. 7.2.12 Aramex PJSC

      13. 7.2.13 Singapore Post Ltd

      14. 7.2.14 Pos Malaysia Berhad*

    3. *List Not Exhaustive
    4. 7.3 Other Companies (Key Information/Overview)


  9. 9. APPENDIX

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Frequently Asked Questions

The Courier, Express, And Parcel (CEP) Market market is studied from 2017 - 2026.

The Courier, Express, And Parcel (CEP) Market is growing at a CAGR of >6% over the next 5 years.

The Courier, Express, And Parcel (CEP) Market is valued at 342 Billion USD in 2017.

The Courier, Express, And Parcel (CEP) Market is valued at 551 Billion USD in 2026.

Asia Pacific is growing at the highest CAGR over 2021- 2026.

Asia-Pacific holds highest share in 2020.

Deutsche Post DHL Group, United Parcel Service Inc., FedEx Corporation, SF Express (Group) Co. Ltd, Poste Italiane SpA are the major companies operating in Courier, Express, And Parcel (CEP) Market.

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