Cloud Services Brokerage Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028)

The Cloud Services Brokerage Market is Segmented by Platform (Internal Cloud Services Brokerage, External Cloud Services Brokerage), Deployment Model (Public, Private, Hybrid), Enterprise (Small and Medium Enterprise, Large Enterprise), End-user Industry (IT and Telecom, Retail, BFSI), and Geography.

Cloud Services Brokerage Market Size

Cloud Services Brokerage Market Summary
Study Period: 2018 - 2028
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 16.6 %

Major Players


*Disclaimer: Major Players sorted in no particular order


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Cloud Services Brokerage Market Analysis

The cloud services brokerage market was valued at USD 5.71 billion in 2020 and expected to reach USD 14.34 billion by 2026 and grow at a CAGR of 16.6% over the forecast period (2021 - 2026). The increasing security concerns regarding the data and the lack of awareness about the cloud brokerage services are some of the primary factors hindering the market growth.

  • The market studied is estimated to grow significantly over the forecast period, owing to exponentially increasing adoption of cloud service among various end-user industries, coupled with the surge in deployment of Pay-as-you-go (PAYG) cloud pricing model.
  • With an increased demand for Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and Platform as a Service (PaaS), pay-as-you-go pricing model is also witnessing a surge in demand, as it is enhancing the above-mentioned platform's performance by reducing the billing complexity.
  • However, the increasing security concerns regarding the data and the lack of awareness about the cloud brokerage services are some of the primary factors hindering the market growth.

Cloud Services Brokerage Industry Segmentation

The function of a cloud service broker is to provide a marketplace for enterprise-approved services, integrate cloud services with each other and with on-premise applications, and also ensure the security of the corporate data. Cloud service brokerage provides the intermediary between cloud providers and cloud consumer that assist companies in choosing the services and offerings that best suits their needs. They may also assist in the deployment and integration of apps across multiple clouds or provide a choice and possible cost-saving function, which include multiple competing services from a catalog.

By Platform
Internal Cloud Services Brokerage
External Cloud Services Brokerage
By Deployment Model
By Enterprise
Small and Medium Enterprise (SME)
Large Enterprise
By End-user Industry
IT and Telecom
Other End-user Industries
North America
United States
United Kingdom
Rest of Europe
Rest of Asia-Pacific
Latin America
Rest of Latin America
Middle East & Africa
United Arab Emirates
Saudi Arabia
Rest of Middle East & Africa

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Cloud Services Brokerage Market Trends

This section covers the major market trends shaping the Cloud Services Brokerage Market according to our research experts:

Internal Cloud Services Brokerage is Expected to Hold the Major Share

  • A CSB can bundle all the cloud services into a single bill, where the customers can manage cloud service provider bills for various infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) platforms by using CSB.
  • Internal CSB provides a unified multi-cloud/SaaS governance, security, compliance, license management and support, spend management, and overall user experience to employees. It provides both centralized resources to both public and private cloud services’ users. 
  • For optimal result, CSB must be part of the company’s cloud equation. Otherwise, the benefits of moving services outside the organization may very well be hampered by the internal mess. It caters through the installed cloud workload, thereby across different cloud services among IaaS, PaaS, SaaS.
Cloud Services Brokerage Market : Number of Installed Cloud Workloads, in million, by Service Type, Global, 2015-2021

Asia-Pacific is Expected to Have the Fastest Growth Rate

  • Asia-Pacific is the fastest growing region in the market studies, owing to the exponential growth of cloud services adoption among all forms of business.
  • By implementing initiatives to build more business confidence across the cloud, local governments are playing a significant role in the development of cloud integration services market across the Asia-Pacific region. The region is also the fastest-growing area for data centers in the world, currently. 
Cloud Services Brokerage  Market : Growth Rate by Region (2019-2024)

Cloud Services Brokerage Industry Overview

The cloud services brokerage market is moderately competitive and consists of several major players. In terms of market share, few of the major players currently dominate the market. However, with innovation across the cloud segment, most of the companies are increasing their market presence, thereby expanding their business footprint across new markets.

  • March 2018: Access to IBM Cloud services was made available via IBM Cloud Direct Link, a network service designed to enable security-rich and accelerated data transfer between private infrastructure and public cloud, which is now co-located in Interxion’s Frankfurt and Stockholm facilities.
  • Jan 2018: DXC Digital Directions series, authored by the company’s global technology leaders, explores digital opportunities for enterprises to gain actionable, data-driven insights, drive better customer experiences, increase employee performance, and deliver better business outcomes.

Cloud Services Brokerage Market Leaders

  1. Accenture PLC

  2. Capgemini SE

  3. NEC Corporation

  4. DXC Technology Company

  5. Wipro Limited

*Disclaimer: Major Players sorted in no particular order

Cloud Services Brokerage  Market Concentration

Cloud Services Brokerage Market Report - Table of Contents


    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Introduction to Market Drivers and Restraints

    3. 4.3 Market Drivers

      1. 4.3.1 Increasing Adoption of Hybrid and Multi-cloud Environment

      2. 4.3.2 Increasing Adoption of Cloud Computing Services

    4. 4.4 Market Restraints

      1. 4.4.1 Lack of Awareness and Security Concerns

    5. 4.5 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.5.1 Threat of New Entrants

      2. 4.5.2 Bargaining Power of Buyers/Consumers

      3. 4.5.3 Bargaining Power of Suppliers

      4. 4.5.4 Threat of Substitute Products

      5. 4.5.5 Intensity of Competitive Rivalry


    1. 5.1 By Platform

      1. 5.1.1 Internal Cloud Services Brokerage

      2. 5.1.2 External Cloud Services Brokerage

    2. 5.2 By Deployment Model

      1. 5.2.1 Public

      2. 5.2.2 Private

      3. 5.2.3 Hybrid

    3. 5.3 By Enterprise

      1. 5.3.1 Small and Medium Enterprise (SME)

      2. 5.3.2 Large Enterprise

    4. 5.4 By End-user Industry

      1. 5.4.1 IT and Telecom

      2. 5.4.2 BFSI

      3. 5.4.3 Retail

      4. 5.4.4 Healthcare

      5. 5.4.5 Government

      6. 5.4.6 Manufacturing

      7. 5.4.7 Other End-user Industries

    5. 5.5 Geography

      1. 5.5.1 North America

        1. United States

        2. Canada

      2. 5.5.2 Europe

        1. Germany

        2. United Kingdom

        3. France

        4. Rest of Europe

      3. 5.5.3 Asia-Pacific

        1. China

        2. Japan

        3. India

        4. Rest of Asia-Pacific

      4. 5.5.4 Latin America

        1. Mexico

        2. Brazil

        3. Argentina

        4. Rest of Latin America

      5. 5.5.5 Middle East & Africa

        1. United Arab Emirates

        2. Saudi Arabia

        3. Rest of Middle East & Africa


    1. 6.1 Company Profiles

      1. 6.1.1 Accenture PLC

      2. 6.1.2 Capgemini SE

      3. 6.1.3 NEC Corporation

      4. 6.1.4 DXC Technology Company

      5. 6.1.5 Rightscale Inc.

      6. 6.1.6 Wipro Limited

      7. 6.1.7 IBM Corporation

      8. 6.1.8 NTT Data Inc.

      9. 6.1.9 Cognizant Technology Solutions Corp.

    2. *List Not Exhaustive


**Subject to Availability
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Cloud Services Brokerage Market Research FAQs

The Cloud Services Brokerage Market is studied from 2018 - 2028.

The Cloud Services Brokerage Market is growing at a CAGR of 16.6% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2018 - 2028.

North America holds highest share in 2021.

Accenture PLC, Capgemini SE, NEC Corporation, DXC Technology Company, Wipro Limited are the major companies operating in Cloud Services Brokerage Market.

Cloud Services Brokerage Industry Report

Statistics for the 2023 Cloud Services Brokerage market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Cloud Services Brokerage analysis includes a market forecast outlook to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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