Commerce Cloud Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The Report Covers Global Commerce Cloud Market Growth and it is Segmented by End-user Industry (Fashion & Apparel, Pharmaceutical & Grocery, Electronics & Appliances, Travel & Tourism), Platform (B2B Commerce, B2C Commerce), Offering (Private Cloud, Public Cloud, Hybrid Cloud), and Geography (North America, Europe, Asia-Pacific, Latin America, and Middle-East & Africa). The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

Commerce Cloud Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Commerce Cloud Market Size

Commerce Cloud Market Summary
Study Period 2019 - 2030
Market Size (2025) USD 36.32 Billion
Market Size (2030) USD 77.83 Billion
CAGR (2025 - 2030) 16.47 %
Fastest Growing Market Asia-Pacific
Largest Market North America
Market Concentration Low

Major Players

Commerce Cloud Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of Commerce Cloud Market with other markets in Technology, Media and Telecom Industry

Automation

Digital Commerce

Electronics

Information Technology

Media and Entertainment

Security & Surveillance

Commerce Cloud Market Analysis

The Commerce Cloud Market size is estimated at USD 36.32 billion in 2025, and is expected to reach USD 77.83 billion by 2030, at a CAGR of 16.47% during the forecast period (2025-2030).

The massive growth of the e-commerce industry, coupled with the significant adoption of cloud computing solutions across industries, is expected to act as a major driver for the growth in the adoption of Commerce Cloud globally.

  • Due to its minimal latency and networking virtualization capabilities, 5G is expected to facilitate secure and automated payment methods, which would boost the adoption and usage of cloud applications like mobile payments, smart wallets, and other digital banking services that are anticipated to use 5G for a quick and safer banking experience. Thus, the aforementioned reasons imply that 5G wireless networks would boost the adoption of cloud commerce systems.
  • Also, an increasing focus on improving customer experience in the industry is expected to drive the market's growth. Technological advancements are raising customers' expectations and reshaping how they experience different brands. Companies that take a holistic CX (Customer Experience) approach by investing in technologies that will digitally transform the business to stay ahead of customer expectations see a 92% customer retention rate.
  • However, privacy and security issues such as data security and network security, among others, are expected to hinder the adoption of Commerce Cloud solutions, especially amongst small and medium-sized businesses.
  • Moreover, during the COVID-19 pandemic, the business landscape changed drastically, with a significant increase in the demand for digital business platforms. Hence, Salesforce Commerce Cloud released four quick-start pandemic business packages specifically designed to help conduct business during COVID-19.
  • Furthermore, companies require the flexibility of multiple clouds. However, they continue to struggle with the complexity, operational silos, and costs of managing private and public clouds. Businesses require a unified solution that provides a consistent experience, tooling, and operational practices across clouds. Due to this, companies are focusing on enhancing their existing solutions.
  • In October 2022, HCL Technologies, a global technology company, and Google Cloud announced the substantial expansion of their long-standing collaboration, with additional capabilities and service solutions to accelerate business migration to Google Cloud.

Commerce Cloud Industry Overview

The competitive landscape of the Commerce Cloud market is moderately fragmented owing to the presence of several major players, such as Salesforce, IBM, SAP, Oracle, Amazon Web Services, Google, Adobe, and many others, and the emergence of several small and medium-sized businesses. The market players view expansion as a lucrative path to expand their global presence and attract maximum market share. They are, therefore, making strategic partnerships and collaborations with retailers worldwide. Also, the solution providers are investing significantly to innovate their solutions, which will help them further increase their market presence.

Accenture bought The Stable, a commerce agency that helps consumer brands build and run their own digital commerce channels and manage their brand and sales performance at major North American retailers, in August 2022. This added to Accenture's ongoing investments in commerce, which help clients grow faster and stay relevant.

Commerce Cloud Market Leaders

  1. Lightwell Inc. (IBM Corporation)

  2. Salesforce.com, Inc.

  3. SAP SE (maihiro GmbH)

  4. Oracle Corporation

  5. BigCommerce Pty. Ltd.

  6. *Disclaimer: Major Players sorted in no particular order
Commerce Cloud Market Concentration
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Commerce Cloud Market News

  • October 2022: Oracle has introduced new services that will integrate and automate end-to-end business-to-business (B2B) transactions to help enterprises decrease the cost of doing business, improve the customer experience, and provide new offers. By directly linking more than 40,000 buyers, sellers, and service providers through the Oracle Cloud Enterprise Resource Planning, the new Oracle B2B Commerce overcomes the multiple systems, procedures, and data integration difficulties that make B2B transactions so complicated.
  • August 2022: Emplifi, an Oracle PartnerNetwork (OPN) customer experience (CX) platform, announced its Social Commerce Cloud now combines with Oracle Commerce and is accessible on the Oracle Cloud Marketplace. Emplifi's new Oracle Commerce connection assists B2B and B2C firms in generating revenue via increasingly popular social media outlets while utilizing an existing eCommerce ecosystem to enhance ROI.

Commerce Cloud Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Increasing Focus on Improving Customer Experience
    • 4.2.2 Massive Growth of E-commerce Across Various Industries
  • 4.3 Market Restraints
    • 4.3.1 Privacy and Security Concerns
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Bargaining Power of Suppliers
    • 4.4.2 Bargaining Power of Buyers/Consumers
    • 4.4.3 Threat of New Entrants
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Assessment of Impact of COVID-19 on the Market

5. MARKET SEGMENTATION

  • 5.1 By End-user Industry
    • 5.1.1 Fashion & Apparel
    • 5.1.2 Pharmaceutical & Grocery
    • 5.1.3 Electronics & Appliances
    • 5.1.4 Food & Beverage
    • 5.1.5 Other End-user Industry (Beauty & Personal Care, Travel & Tourism)
  • 5.2 By Platform
    • 5.2.1 B2B Commerce
    • 5.2.2 B2C Commerce
  • 5.3 By Offering
    • 5.3.1 Private Cloud
    • 5.3.2 Public Cloud
    • 5.3.3 Hybrid Cloud
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle-East & Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Salesforce.com, Inc.
    • 6.1.2 Lightwell Inc. (IBM Corporation)
    • 6.1.3 SAP SE (Maihiro GmbH)
    • 6.1.4 Oracle Corporation
    • 6.1.5 BigCommerce Pty. Ltd.
    • 6.1.6 Shopify Inc.
    • 6.1.7 Episerver
    • 6.1.8 Amazon Web Services, Inc.
    • 6.1.9 Magento (Adobe, Inc.)
    • 6.1.10 Apttus Corporation
    • 6.1.11 Google LLC
  • *List Not Exhaustive

7. INVESTMENT ANALYSIS

8. MARKET OPPORTUNITIES AND FUTURE TRENDS

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Commerce Cloud Industry Segmentation

Commerce Cloud solutions allow retail businesses to design, deploy, and manage their e-commerce capabilities. It enables customers to derive seamless omnichannel experiences and fulfill their evolving customer expectations. Cloud adoption across industries is influencing retailers to procure and deploy their IT assets due to the cloud's several benefits. Moving to the cloud allows for increased capacity utilization as well as the financial benefits of shifting capital expenditure to operating expenditure, resulting in a lower total cost of ownership.

Commerce Cloud Market is Segmented by End-user Industry (Fashion & Apparel, Pharmaceutical & Grocery, Electronics & Appliances, Travel & Tourism), Platform (B2B Commerce, B2C Commerce), Offering (Private Cloud, Public Cloud, Hybrid Cloud), and Geography (North America, Europe, Asia-Pacific, Latin America, and Middle-East & Africa).

The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By End-user Industry Fashion & Apparel
Pharmaceutical & Grocery
Electronics & Appliances
Food & Beverage
Other End-user Industry (Beauty & Personal Care, Travel & Tourism)
By Platform B2B Commerce
B2C Commerce
By Offering Private Cloud
Public Cloud
Hybrid Cloud
Geography North America
Europe
Asia-Pacific
Latin America
Middle-East & Africa
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Commerce Cloud Market Research FAQs

How big is the Commerce Cloud Market?

The Commerce Cloud Market size is expected to reach USD 36.32 billion in 2025 and grow at a CAGR of 16.47% to reach USD 77.83 billion by 2030.

What is the current Commerce Cloud Market size?

In 2025, the Commerce Cloud Market size is expected to reach USD 36.32 billion.

Who are the key players in Commerce Cloud Market?

Lightwell Inc. (IBM Corporation), Salesforce.com, Inc., SAP SE (maihiro GmbH), Oracle Corporation and BigCommerce Pty. Ltd. are the major companies operating in the Commerce Cloud Market.

Which is the fastest growing region in Commerce Cloud Market?

Asia-Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).

Which region has the biggest share in Commerce Cloud Market?

In 2025, the North America accounts for the largest market share in Commerce Cloud Market.

What years does this Commerce Cloud Market cover, and what was the market size in 2024?

In 2024, the Commerce Cloud Market size was estimated at USD 30.34 billion. The report covers the Commerce Cloud Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Commerce Cloud Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

Commerce Cloud Industry Report

Statistics for the 2025 Commerce Cloud market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Commerce Cloud analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.