Care Management Solutions Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The report covers Global Care Management Solutions Market Analysis & Growth. The market is Segmented by Component (Software, Services), Mode of Delivery (Cloud-based and Web-based, On-Premise), Application (Chronic Care Management, Disease Management, Utilization Management), End User (Healthcare Payers, Healthcare Providers, Other End-users), and Geography (North America, Europe, Asia-pacific, Middle East and Africa, and South America). The report offers the value (in USD million) for the above segments.

Care Management Solutions Market Size

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Care Management Solutions Market Summary
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Study Period 2019 - 2029
Market Size (2024) USD 15.03 Billion
Market Size (2029) USD 26.77 Billion
CAGR (2024 - 2029) 12.23 %
Fastest Growing Market Asia Pacific
Largest Market North America

Major Players


*Disclaimer: Major Players sorted in no particular order


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Care Management Solutions Market Analysis

The Care Management Solutions Market size is estimated at USD 15.03 billion in 2024, and is expected to reach USD 26.77 billion by 2029, growing at a CAGR of 12.23% during the forecast period (2024-2029).

  • COVID-19 significantly impacted the care management solutions market due to the need to manage patients and caregivers. For instance, according to an article published by Nursing Open in December 2022, caregivers for patients are crucial for informed consent, life care, and psychological support. Yet, they can also transmit the virus, necessitating comprehensive management encompassing quantity control, risk screening, epidemic investigation, double card management, auxiliary inspection, and pre-examination of medical insurance. 
  • Furthermore, according to the above source, the caregiver management solution taken by hospitals during the pandemic was proven useful in infection management, and it was recommended that every hospital should have inpatient caregiver management measures tailored to their circumstances. The pandemic has accelerated the adoption of digital and remote healthcare solutions, including care management platforms, as healthcare providers sought to minimize in-person interactions and optimize care delivery. 
  • The need for efficient and scalable care management solutions will persist as the world recovers from the pandemic and embraces the new normal. The market is anticipated to witness continued growth as healthcare providers prioritize advanced technologies to enhance care coordination, optimize workflows, and improve patient outcomes in the post-pandemic era.
  • The care management solutions market is expected to witness rapid growth due to the rising geriatric population and the burden of chronic diseases, reduce healthcare costs due to these solutions coupled with initiatives taken by the Government across the globe to provide better healthcare services and infrastructure.
  • The high burden of chronic diseases creates the need for care management solutions for better treatment and care of patients. For instance, the International Diabetes Federation (IDF), 2022 reported that 10.7% of people were living with diabetes in the United States in the year 2021, and this number is expected to increase by 12.9% by the end of 2045. Thus, the high burden of diabetes is expected to increase demand for care management solutions increases, which may contribute to the market growth over the forecast period.
  • Furthermore, market players are taking various strategic initiatives to meet the rising demand. For instance, in February 2022, MyHealthcare, a digital healthcare ecosystem provider, launched the MyHealthcare Enterprise Application (MHEA) for hospitals and healthcare institutions. The MyHealthcare Enterprise ecosystem is a single-screen hospital platform that includes artificial (AI)-based Electronic Medical Records (EMRs) for outpatient (OP), inpatient (IP), and emergency room (ER). Through a task-based healthcare information management system, the MHEA ecosystem is built on a configurable workflow engine that allows clinicians and hospital teams to manage patient care and hospital operations.
  • Furthermore, in April 2023, Evernorth's Accredo launched a care management program for rare, complex conditions. It aimed to assist members and plan sponsors in better managing the cost and complexity of therapies for rare diseases. The program was initially launched for patients with hemophilia, but the company has planned to expand it to cover other conditions in the future. Such an initiative is expected to increase the adoption of care management solutions, thereby driving market growth.
  • Thus, factors such as the rising geriatric population, the burden of chronic diseases, and initiatives taken by market players are expected to boost the market's growth. However, high investments required for supporting infrastructure and data security concerns related to cloud-based solutions are the factors that may restrain the market's growth.

Care Management Solutions Market Trends

Chronic Care Management Segment Expected to Hold a Significant Share in the Care Management Solutions Market

  • A chronic care management solution refers to a comprehensive approach designed to support and improve the care of individuals with chronic health conditions. It involves a combination of strategies, technologies, and services aimed at effectively managing and monitoring long-term health conditions to optimize patient outcomes and quality of life.
  • Furthermore, the growing prevalence of chronic diseases coupled with the increasing geriatric population globally are the major factors driving the respective segment in the market studied. The older population is often susceptible to osteoarthritis, chronic obstructive pulmonary disease, depression, and dementia. This indicates the rising demand for management solutions required for the monitoring, assisting, and management of patients. 
  • For instance, according to World Population Aging Highlight United Nations 2022, in 2022, there were 771 million people aged 65 years or over globally. The older population is projected to reach 994 million by 2030. Thus, the increasing geriatric population is expected to increase hospital admissions, which in turn is expected to drive market growth.
  • Various technological advancements and innovative product launches in this domain also boost market growth. For instance, in February 2023, CCS launched a scientific advisory council to accelerate advancements in chronic care management. The four industry players are reported as members of a multi-stakeholder council to advise on building a more comprehensive approach to home-based care for patients with chronic conditions such as diabetes.
  • Thus, owing to factors such as the growing prevalence of chronic diseases coupled with the increasing geriatric population, the usage of chronic care management and services is expected to grow significantly during the forecast period.
Care Management Solutions Market: Estimated Number of New Cancer Cases (in Thousands), By Type, United States, 2023

North America is Expected to Hold a Significant Share in the Care Management Solutions Market Over the Forecast Period

North America is expected to have a significant market share over the forecast period due to the key market players' increased adoption of digital health technology and rising innovative strategies.

Increasing the adoption of digital health technology is expected to propel the market's growth. For instance, the American Medical Association report published in September 2022 reported high growth in the adoption of digital health tools that aid in remote care in the United States. It also reported that the percentage of physicians using tele-visits/virtual visits grew to 80% in 2022, while the percentage of physicians using remote monitoring devices grew to 30% in 2022. Such a rise in the adoption of digital health tools for care is expected to contribute to the market segment's growth.

Additionally, strategic initiatives taken by the Governments of the countries in North America are also expected to augment the growth of the market in the region. For instance, in November 2022, an official agreement was reached between the Mexican Hospital Consortium (CMH), TINC, and the Association for the Advancement of Medical Instrumentation (AAMI), establishing a new Alliance for Healthcare Technology Management (HTM) in Mexico. Thus, an increase in adopting digital health is expected to boost the care management solutions market over the forecast period.

Moreover, fundraising by the companies for the development of care management solutions will lead to the launch of innovative products in the future, thereby driving market growth over the forecast period in this region. For instance, in February 2022, Biofourmis, a Boston-based company focused on artificial intelligence-driven virtual care and digital therapeutics, launched Bioformis Care. This service aims to deliver high-quality remote care to patients with chronic conditions. Such advancements will lead to a rise in the adoption of these care management solutions, driving market growth in this region.

Therefore, owing to the factors such as increased adoption of digital health technology and rising innovative strategies by the key market players, the market for care management solutions is expected to drive in North America.

Care Management Solutions Market - Growth Rate by Region

Care Management Solutions Industry Overview

The care management solutions market is fragmented in nature and consists of several major players. Some of the players operating in the market are EPIC Corporation Inc., Hinduja Global Solutions Limited, Veradigm, Convey Health Solutions, and Cognizant, among others.

Care Management Solutions Market Leaders

  1. EPIC Corporation Inc.

  2. Hinduja Global Solutions Limited

  3. Veradigm

  4. Convey Health Solutions

  5. Cognizant

*Disclaimer: Major Players sorted in no particular order

Care Management Solutions Market Concentration
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Care Management Solutions Market News

  • April 2023: Medecision, a provider of digital care management solutions and services, launched Aerial Social Care Coordinator, a cutting-edge solution designed to provide health plans and healthcare providers with immediate insight into individuals' social determinants of health barriers.
  • March 2023: Royal Philips reported the debut of Philips Virtual Care Management, a comprehensive portfolio of flexible solutions and services to help health systems, providers, payers, and employer groups more meaningfully motivate and deeply connect with patients from virtually anywhere. Philips Virtual Care Management can help reduce pressure on hospital staff by decreasing emergency department visits, as well as reducing the cost of care through better management of chronic disease.

Care Management Solutions Market Report - Table of Contents


    1. 1.1 Study Assumptions and Market Definitons

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Rising Geriatric Population and Burden of Chronic Diseases

      2. 4.2.2 Care Management Solutions Offer a Means to Reduce Healthcare Costs

      3. 4.2.3 Government Initiatives on Healthcare Services and Infrastructure

    3. 4.3 Market Restraints

      1. 4.3.1 High Investments Required for Supporting Infrastructure

      2. 4.3.2 Data Security Concerns Related to Cloud-based Solutions

    4. 4.4 Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size by Value - USD)

    1. 5.1 By Component

      1. 5.1.1 Software

      2. 5.1.2 Services

    2. 5.2 By Delivery Mode

      1. 5.2.1 Cloud-based and Web-based

      2. 5.2.2 On-premise

    3. 5.3 By Application

      1. 5.3.1 Chronic Care Management

      2. 5.3.2 Disease Management

      3. 5.3.3 Utilization Management

    4. 5.4 By End User

      1. 5.4.1 Healthcare Payers

      2. 5.4.2 Healthcare Providers

      3. 5.4.3 Other End Users

    5. 5.5 Geography

      1. 5.5.1 North America

        1. United States

        2. Canada

        3. Mexico

      2. 5.5.2 Europe

        1. Germany

        2. United Kindom

        3. France

        4. Italy

        5. Spain

        6. Rest of Europe

      3. 5.5.3 Asia-Pacific

        1. China

        2. Japan

        3. India

        4. Australia

        5. South Korea

        6. Rest of Asia-Pacific

      4. 5.5.4 Middle East & Africa

        1. GCC

        2. South Africa

        3. Rest of Middle East and Africa

      5. 5.5.5 South America

        1. Brazil

        2. Argentina

        3. Rest of South America


    1. 6.1 Company Profiles

      1. 6.1.1 Veradigm

      2. 6.1.2 Hinduja Global Solutions Limited

      3. 6.1.3 EPIC Corporation Inc.

      4. 6.1.4 Exl Healthcare

      5. 6.1.5 Convey Health Solutions

      6. 6.1.6 I2I Systems Inc.

      7. 6.1.7 Medecision Inc.

      8. 6.1.8 Phytel Inc. (IBM Corporation)

      9. 6.1.9 Cognizant

      10. 6.1.10 Zeomega Inc.

      11. 6.1.11 Centene Corporation (Evolve)

      12. 6.1.12 InfoMC

      13. 6.1.13 Optum, Inc.

      14. 6.1.14 Infosys Limited

    2. *List Not Exhaustive

**Subject to Availability
**Competitive Landscape covers- Business Overview, Financials, Products and Strategies, and Recent Developments
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Care Management Solutions Industry Segmentation

Care management solutions refer to solutions that are used to coordinate patient care with long-term care needs and to manage their condition with care interventions better. The deployment of care management solutions is increasing among payers, as it helps in the effective management of patient health records and ensures better health outcomes to mitigate their risk burden.

The care management solutions market is segmented by component (software, services), mode of delivery (cloud-based and web-based, on-premise), application (chronic care management, disease management, utilization management), end user (healthcare payers, healthcare providers, other end-users), and geography (North America, Europe, Asia-pacific, Middle East and Africa, and South America). The market report also covers the estimated market sizes and trends for 17 different countries across major regions globally.

The report offers the value (in USD) for the above segments.

By Component
By Delivery Mode
Cloud-based and Web-based
By Application
Chronic Care Management
Disease Management
Utilization Management
By End User
Healthcare Payers
Healthcare Providers
Other End Users
North America
United States
United Kindom
Rest of Europe
South Korea
Rest of Asia-Pacific
Middle East & Africa
South Africa
Rest of Middle East and Africa
South America
Rest of South America
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Care Management Solutions Market Research FAQs

The Care Management Solutions Market size is expected to reach USD 15.03 billion in 2024 and grow at a CAGR of 12.23% to reach USD 26.77 billion by 2029.

In 2024, the Care Management Solutions Market size is expected to reach USD 15.03 billion.

EPIC Corporation Inc., Hinduja Global Solutions Limited , Veradigm, Convey Health Solutions and Cognizant are the major companies operating in the Care Management Solutions Market.

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).

In 2024, the North America accounts for the largest market share in Care Management Solutions Market.

In 2023, the Care Management Solutions Market size was estimated at USD 13.39 billion. The report covers the Care Management Solutions Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Care Management Solutions Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Care Management Solutions Industry Report

Statistics for the 2024 Care Management Solutions market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Care Management Solutions analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Care Management Solutions Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)