Autonomous Delivery Robots Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028)

The Autonomous Delivery Robots Market is Segmented by End Users (Healthcare, Hospitality, Retail & Logistics) and Geography.

Autonomous Delivery Robots Industry Overview

Autonomous Delivery Robots Market Summary
Study Period: 2018 - 2028
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 33.7 %

Major Players

Autonomous Delivery Robots Market Major Players

*Disclaimer: Major Players sorted in no particular order


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Autonomous Delivery Robots Market Analysis

The Autonomous Delivery Robots Market is anticipated to register a CAGR of 33.7% during the forecast period. With the recent outbreak of COVID-19, autonomous delivery robots are gaining traction for performing various contactless delivery operations. The market is expected to witness several deployment instances, especially in the healthcare sector, with the ongoing pandemic crisis. 

  • In January 2022, Ottonomy launched Ottobots, a fleet of fully autonomous delivery robots for restaurant and retail industries for outdoor and indoor environments. The pandemic has provided Ottobots with a catalyst enabling a series of partnerships that allowed it to launch fully autonomous delivery for curbside, indoor, and last-mile deliveries.
  • Autonomous delivery robots (ADR) have revolutionized delivery systems, providing a cheaper and more efficient way of delivery. Though delivery robots did not experience high adoption in the past, they are expected to witness high growth in the future, owing to multiple advantages. The increasing adoption of ADR is mainly driven by the growing affordability and return on investment of a rising variety of infrastructure-light robots, along with persisting needs for flexible and efficient automated fulfillment.
  • Last-mile delivery has been one of the main problems in handling the supply chain. Last-mile deliveries are getting increasingly complex in cities, as continued growth in e-commerce and high consumer expectations for faster and regular deliveries are causing traffic congestion and rising carbon pollution.
  • Losses of about USD 333 million were incurred due to shipping mishaps, according to the National Retail Federation. Due to such delivery issues, various consumers and retailers have been looking for better and more efficient delivery methods.
  • Also, many retailers have discovered that a superior last-mile experience engages and retains consumers. However, at the same time, meeting customers’ delivery expectations does not help in increasing profit margins, as today’s retailers are soaking a part of the cost of last-mile delivery. Therefore, ADR is supporting these companies in achieving efficient last-mile delivery.
  • Moreover, the logistics sector consumes many natural resources to sustain multiple operations, such as the delivery of goods. This has also contributed to global warming by disposing large amounts of greenhouse gases into the atmosphere. Autonomous delivery systems are expected to counter such anti-environmental effects by reducing the amount of carbon emissions in the atmosphere.
  • Multiple laws are being put in place to control global warming and protect the environment; such initiatives undertaken by governments contribute to the demand growth of ADRs in the market. For instance, the European Commission (EC) has set an objective of decarbonization by 2050, with a few immediate goals in 2020 and 2030.

Autonomous Delivery Robots Industry Segments

Autonomous delivery robots are robots that work autonomously and are mainly utilized for delivery and service applications. The study includes a detailed breakdown of the end user and geography. The impact of COVID-19 on the market and affected segments are also covered under the scope of the study. Further, the disruption factors impacting the market's growth in the near future have been covered in the study regarding drivers and restraints.

End Users
Retail & Logistics
North America
Asia Pacific
Rest of the World

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Autonomous Delivery Robots Market Trends

This section covers the major market trends shaping the Autonomous Delivery Robots Market according to our research experts:

Healthcare Segment is Expected to Register a Significant Growth

  • Healthcare applications are one of the most advanced forms of autonomous delivery robots. Unlike outdoor delivery robots, autonomous delivery robots deployed in healthcare applications need to consider several additional parameters, such as sanitation parameters, low noise motors, and smoother travel compared to regular deliveries.
  • Traditionally, robots were installed in several medical establishments for therapeutic use for children. But now, they are even used to assist the medical staff in fetching the required resources on demand. For example, consider the case of Aethon, a prominent robotics manufacturer based in the US, which offers TUG Robots for medical applications.
  • Also, these robots are being used at Omaha VA Medical Center to fetch and drop medical supplies on demand. They also support the facility by delivering several logistical items and lab samples.
  • In July 2021, Sheba Medical Center partnered with Seamless Vision, an Israeli startup, to develop an innovative Autonomous Logistics Infrastructure. The company plans to launch autonomous medication delivery to patients to reduce the pressure on hospital staff.
  • According to the Bureau of Labor Statistics, the need for nurses is expected to increase by 16%, reaching 3.2 million in 2024 from 2.7 million in 2014 in the United States. The aging baby boomers who need additional care will drive much of the growth. Moreover, the spending in the healthcare sector is increasing daily, indicating the adoption of autonomous delivery robots. For instance, in 2020, the estimated expenditure on healthcare in India amounted to USD 194 billion and is projected to increase, reaching USD 372 billion in 2022, according to the India Brand Equity Foundation.
Autonomous Delivery Robots Market: Healthcare Sector Expenditure, In billion USD, India, 2016-2022

North America Accounts For the Largest Market Share

  • North America is a significant market for autonomous delivery robots. Many of the major market vendors are based out in the region. The region also has many start-ups and manufacturers working toward the growth of autonomous delivery robotic technology.
  • Along with this, the penetration of autonomous delivery robots across several end users in the region is relatively high compared to other parts of the world. The need for these robots is very high in the hospitality, retail, and logistics sectors. Many retail and hospitality vendors collaborate with manufacturers to have a first-hand experience with the prototypes.
  • As the region has a high degree of need from the hospitality sector, delivery robots are helping many prime hospitality establishments to gain massive attraction from the media, which is an essential channel in the region that affects tourists’ decision to select a hotel or resort.
  • In fact, according to the Ecommerce Foundation, North America has the world's highest social network penetration rate, which is also driving its e-commerce industry. Despite the reduction of labor costs, installing delivery robots also helps hospitality establishments gain popularity on social networks, helping them improve their RevPAR. These developments are expected to keep a constant demand for autonomous delivery robots from the hospitality sector.
  • Many end-user companies are adopting autonomous robots, significantly expanding the ADR market's scope in the region. In July 2021, Amazon announced to invest in a new Amazon Scout Development Center in Finland to focus mainly on autonomous package delivery solutions. These advancements also motivate market vendors to increase their studied market investments.
Global Autonomous Delivery Robots Market - Growth Rate by Region (2022-2027)

Autonomous Delivery Robots Market Competitor Analysis

The Autonomous Delivery Robots Market is highly competitive due to the presence of many large and regional players. The market players are adopting strategies like product innovation, partnerships, mergers, and acquisitions to extend their geographic reach and stay ahead of the competitors. Some of the major players in the market are Starship Technologies, Relay Robotics, Ottonomy.IO, Nuro Inc., and Serve Robotics Inc., among others.

  • May 2022 - Uber Eats launched two autonomous delivery pilots in Los Angeles in collaboration with Serve Robotics, a robotic sidewalk delivery startup, and Motional, an autonomous vehicle technology company.
  • March 2022 - Nvidia invested USD 10 million in Uber spinout, Serve Robotics, a sidewalk robot delivery company. This investment by Nvidia will drive the studied market.

Autonomous Delivery Robots Market Top Players

  1. Starship Technologies

  2. Relay Robotics, Inc.

  3. Ottonomy.IO

  4. Nuro Inc.

  5. Serve Robotics Inc.

*Disclaimer: Major Players sorted in no particular order

Autonomous Delivery Robots Market Concentration

Autonomous Delivery Robots Market Recent Developments

  • August 2022 - Ottonomy Inc. said it has closed its USD 3.3 million seed funding round and declared Ottobot 2.0 the latest version of its autonomous delivery robot. The company said it plans to scale up its deployments of Ottobot in airports, retail stores, and restaurants.
  • November 2021 - Google invested in Nuro, which is focused on delivering goods using robotic autonomous vehicles. Overall, the company raised USD 600 million in the fundraising round led by Tiger Global Management.

Autonomous Delivery Robots Market Report - Table of Contents


    1. 1.1 Study Assumption & Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Threat of New Entrants

      2. 4.2.2 Bargaining Power of Buyers

      3. 4.2.3 Bargaining Power of Suppliers

      4. 4.2.4 Threat Of Substitutes

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Industry Value Chain Analysis

    4. 4.4 Technology Snapshot

    5. 4.5 Market Analysis of Indoor Tray Robots (Applications, Market Trends, Opportunities, Future Outlook)

    6. 4.6 Assessment Of Impact Of Covid-19 On The Market


    1. 5.1 Market Drivers

      1. 5.1.1 Need to Manage Last-mile Deliveries

      2. 5.1.2 Growing Automation in the Logistics Industry

    2. 5.2 Market Challenges

      1. 5.2.1 Weather Conditions and Security Issues


    1. 6.1 End Users

      1. 6.1.1 Healthcare

      2. 6.1.2 Hospitality

      3. 6.1.3 Retail & Logistics

    2. 6.2 Geography

      1. 6.2.1 North America

      2. 6.2.2 Europe

      3. 6.2.3 Asia Pacific

      4. 6.2.4 Rest of the World


    1. 7.1 Company Profiles

      1. 7.1.1 Starship Technologies

      2. 7.1.2 Relay Robotics, Inc.

      3. 7.1.3 Ottonomy.IO

      4. 7.1.4 Nuro Inc.

      5. 7.1.5 Serve Robotics Inc

      6. 7.1.6 Eliport

      7. 7.1.7 TeleRetail (Aitonomi AG)

      8. 7.1.8 Aethon Inc.

      9. 7.1.9 Kiwibot

      10. 7.1.10 Postmates Inc.

      11. 7.1.11 Segway Robotics Inc.

      12. 7.1.12 Neolix

    2. *List Not Exhaustive
    3. 7.2 Upcoming vendors in the market

      1. 7.2.1 Box Bot Inc

      2. 7.2.2 ANYbotics AG

      3. 7.2.3 Robomart Inc.

      4. 7.2.4 Effidence

      5. 7.2.5 Udelv Inc.

      6. 7.2.6 Cleveron AS



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Autonomous Delivery Robots Market Research FAQs

The Autonomous Delivery Robots Market is studied from 2018 - 2028.

The Autonomous Delivery Robots Market is growing at a CAGR of 33.7% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2018 - 2028.

North America holds highest share in 2021.

Starship Technologies, Relay Robotics, Inc., Ottonomy.IO, Nuro Inc., Serve Robotics Inc. are the major companies operating in Autonomous Delivery Robots Market.

Autonomous Delivery Robots Industry Reports

In-depth industry statistics and market share insights of the Autonomous Delivery Robots sector for 2020, 2021, and 2022. The Autonomous Delivery Robots research report provides a comprehensive outlook of the market size and an industry growth forecast for 2023 to 2028. Available to download is a free sample file of the Autonomous Delivery Robots report PDF.

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