Airport Information Systems Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)

Market Overview

The Airport Information Systems Market is projected to register a CAGR of about 3.48% during the forecast period (2021-2026).

The ongoing COVID-19 pandemic has resulted in a full-scale crisis with the imposition of travel restrictions and the suspension of flights in a global effort to contain the spread of the virus. The aviation industry is in survival mode, crippled by the loss of traffic and revenues. According to the latest updates from IATA, ICAO, the Airports Council International (ACI), the UN World Tourism Organization (UNWTO), the World Trade Organization (WTO), and the International Monetary Fund (IMF), the international air passenger traffic in 2020 experienced a drop of about 50-55% as compared to 2020 baseline. Airline Revenue-Per-Kilometer (RPK) has dropped by 48% compared to the 2019 value. Europe and Asia-Pacific are anticipated to be the worst hit in terms of international passenger traffic and revenues.

The number of people opting for air travel has increased in the past few years, which has resulted in increased pressure on airports and airlines to opt for advanced systems that can enhance their ground operations and support their motive to reduce aircraft turnaround time. Upcoming airports use an array of technologies to improve their efficiency and connectivity, ranging from integrated sensors for monitoring temperature and lighting, smart baggage tags for tracking and directing luggage to the aircraft, biometric check-ins with facial recognition, and cargo warehousing management. Airports are using technologies such as artificial intelligence (AI) and predictive analysis for a wide range of applications, from customer service to operational efficiency. Thus, the integration of such technologies to create an outlook of operations of an airport and measure performance with associated key performance indicators (KPIs) is anticipated to drive the airport information systems market.

Airports are moving toward centralized architecture to meet the need for information sharing to different parties efficiently. Scanners and monitors are connected to airport systems, and hackers can easily gain access to internal systems through these physical assets. Data from the airport is collected, stored, and distributed daily based on requirements that are vital for the airport to operate effectively. With regulations and systems becoming more complex, it is a huge task for manufacturers to keep up to speed with appropriate security measures. However, there is a prominent threat of cyber-attacks on airports that can lead to widespread disruption of services. According to the study of the European Aviation Security Agency (EASA), there is an average of 1,000 airport cyberattacks per month. The exploitation of such security vulnerabilities may limit the scope of integration of airport information systems during the forecast period.

Scope of the Report

An airport information system consists of a set of integrated modules in airport management software that facilitates the operational aspects of the airport.

The airport information systems market is segmented by Application and Type. By Application, the market is segmented into Maintenance, Ground handling, Finance and Operations, Security, and Passenger Information. By Type, the market is segmented into Airside and Terminal Side.

Airside operations include Air Traffic Management, Aircraft Maintenance, and Aircraft Parking; while the Terminal Side operations include Baggage handling, Check-in Systems, etc.

The report also covers the market sizes and forecasts for the airport information systems market in 18 countries across major regions. For each segment, the market sizing and forecasts have been done based on value (USD million).

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Key Market Trends

Increasing Passenger Traffic Necessitating the Adoption of Automated Technologies

The rapid growth of air traffic has necessitated airports to become highly adaptive, entrepreneurial, and proactive to address the ever-changing dynamics of the aviation industry. Airports have developed into multi-modal transportation hubs for passengers; hence efforts are being divested towards developing systems and processes that are digitally aware, interconnected, infused with intelligence, and easily accessed by all stakeholders. 

Airports are developing agile systems to predict capacity demand, provide enhanced passenger travel experience, improve operational process efficiency, improving staff productivity, and ensuring safety and security. In this regard, airports are investing in smart airport information management technologies. For instance, the Tampa airport announced in December 2019 that it was increasing the contract awarded to Audio Visual Innovations Inc. by USD 4.2 million for new technology upgrades. The previous contract was worth USD 3.75 million for LCD flat screens, cameras, and SMART interactive boards. The newer, extended contract covers seven new projects, including event space video wall upgrade, shuttle lobby information displays, meet-and-greet sign replacement, ticket counter modernization, temporary Suite B conference rooms, replacing displays on baggage belt tips with improved real-time data display, and consolidating display support. In addition, several airports around the world have started adopting solutions, like cloud-based enterprise software, to enhance operations and alleviate customer experience by providing real-time information to passengers. 

The adoption of such technologies is driving the growth of the airport information systems market.

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