Airport Information Systems Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)

The Airport Information Systems Market is segmented by Application (Maintenance, Ground handling, Finance and Operations, Security, Passenger Information), Type (Airside, Terminal Side), and Geography (North America, Europe, Asia-Pacific, Latin America, and Middle-East and Africa). The report offers market size and forecasts for all the above segments by value (USD billion).

Market Snapshot

Airport Information System Market Overview
Study Period: 2018 - 2026
Base Year: 2020
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: >3.48 %
Airport Information System Market Key Players

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Market Overview

The Airport Information Systems Market is projected to register a CAGR of over 3.48% during the forecast period (2021-2026).

The ongoing COVID-19 pandemic has resulted in a full-scale crisis with the imposition of travel restrictions and the suspension of flights in a global effort to contain the spread of the virus. The aviation industry is in survival mode, crippled by the loss of traffic and revenues. According to the latest updates from IATA, ICAO, the Airports Council International (ACI), the UN World Tourism Organization (UNWTO), the World Trade Organization (WTO), and the International Monetary Fund (IMF), the international air passenger traffic in 2020 experienced a drop of about 50-55% as compared to 2020 baseline. Airline Revenue-Per-Kilometer (RPK) has dropped by 48% compared to the 2019 value. Europe and Asia-Pacific are anticipated to be the worst hit in terms of international passenger traffic and revenues.

The number of people opting for air travel has increased in the past few years, which has resulted in increased pressure on airports and airlines to opt for advanced systems that can enhance their ground operations and support their motive to reduce aircraft turnaround time. Upcoming airports use an array of technologies to improve their efficiency and connectivity, ranging from integrated sensors for monitoring temperature and lighting, smart baggage tags for tracking and directing luggage to the aircraft, biometric check-ins with facial recognition, and cargo warehousing management. Airports are using technologies such as artificial intelligence (AI) and predictive analysis for a wide range of applications, from customer service to operational efficiency. Thus, the integration of such technologies to create an outlook of operations of an airport and measure performance with associated key performance indicators (KPIs) is anticipated to drive the airport information systems market.

Airports are moving toward centralized architecture to meet the need for information sharing to different parties efficiently. Scanners and monitors are connected to airport systems, and hackers can easily gain access to internal systems through these physical assets. Data from the airport is collected, stored, and distributed daily based on requirements that are vital for the airport to operate effectively. With regulations and systems becoming more complex, it is a huge task for manufacturers to keep up to speed with appropriate security measures. However, there is a prominent threat of cyber-attacks on airports that can lead to widespread disruption of services. According to the study of the European Aviation Security Agency (EASA), there is an average of 1,000 airport cyberattacks per month. The exploitation of such security vulnerabilities may limit the scope of integration of airport information systems during the forecast period.

Scope of the Report

An airport information system consists of a set of integrated modules in airport management software that facilitates the operational aspects of the airport.

The airport information systems market is segmented by Application and Type. By Application, the market is segmented into Maintenance, Ground handling, Finance and Operations, Security, and Passenger Information. By Type, the market is segmented into Airside and Terminal Side.

Airside operations include Air Traffic Management, Aircraft Maintenance, and Aircraft Parking; while the Terminal Side operations include Baggage handling, Check-in Systems, etc.

The report also covers the market sizes and forecasts for the airport information systems market in 18 countries across major regions. For each segment, the market sizing and forecasts have been done based on value (USD billion).

Ground handling
Finance and Operations
Passenger Information
Terminal Side
North America
United States
United Kingdom
Rest of Europe
South Korea
Rest of Asia-Pacific
Latin America
Rest of Latin America
Middle-East and Africa
United Arab Emirates
Saudi Arabia
Rest of Middle-East and Africa

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Key Market Trends

Increasing Passenger Traffic Necessitating the Adoption of Automated Technologies

The rapid growth of air traffic has necessitated airports to become highly adaptive, entrepreneurial, and proactive to address the ever-changing dynamics of the aviation industry. Airports have developed into multi-modal transportation hubs for passengers; hence efforts are being divested towards developing systems and processes that are digitally aware, interconnected, infused with intelligence, and easily accessed by all stakeholders. Airports are developing agile systems to predict capacity demand, provide enhanced passenger travel experience, improve operational process efficiency, improving staff productivity, and ensuring safety and security. In this regard, airports are investing in smart airport information management technologies. For instance, the Tampa airport announced in December 2019 that it was increasing the contract awarded to Audio Visual Innovations Inc. by USD 4.2 million for new technology upgrades. The previous contract was worth USD 3.75 million for LCD flat screens, cameras, and SMART interactive boards. The newer, extended contract covers seven new projects, including event space video wall upgrade, shuttle lobby information displays, meet-and-greet sign replacement, ticket counter modernization, temporary Suite B conference rooms, replacing displays on baggage belt tips with improved real-time data display, and consolidating display support. In addition, several airports around the world have started adopting solutions, like cloud-based enterprise software, to enhance operations and alleviate customer experience by providing real-time information to passengers. The adoption of such technologies is driving the growth of the airport information systems market.

Airport Information System Market Key Trends

Asia-Pacific to Witness the Highest Growth During the Forecast Period

Pre-COVID estimations depicted Asia-Pacific to become the largest aviation market geographically in terms of passenger traffic by 2022, with China and India dominating the regional market share. Though the pandemic has slowed down the growth rate of the aviation sector in the region, certain sophisticated systems are being added to the existing aviation infrastructure to promote seamless movement of passenger traffic. Nevertheless, the expansion or modernization of several airports in the region is currently underway. For instance, China plans to construct 216 new airports by 2035, and the Indian government plans to develop 100 additional airports by 2024. This signifies a huge opportunity for airport information system integrators, as the adoption of smart airport concepts would foster the demand for sophisticated airport information systems during the forecast period.

Airport Information System Market Growth by Region

Competitive Landscape

Honeywell International Inc., Amadeus IT Group SA, SITA, Raytheon Technologies Corporation, and Thales SA are some prominent players in the airport information systems market. To effectively cater to the evolving capacity demand of the airports, software providers are partnering with hardware manufacturers to develop advanced all-in-one solutions for the end-users at a competitive price point. For instance, in January 2019, Airport Information Systems Limited (AIS) was appointed as the exclusive distributor of Smart TVs manufactured by Cello Electronics (UK) Limited within the airport marketplace. Cello 4K Smart TV displays operate based on the FIDSNET software from airport information systems, which helps in reducing the overall cost of procuring information display systems for the airports. To gain market share, the market players are expanding their product portfolio by investing significantly toward R&D. For example, at The Airport Show 2019, Honeywell International Inc. showcased its IoT-enabled airport solutions for smarter, safer, and more secure airport operations. The solutions include the Honeywell NAVITAS software suite that gives controllers access to rich, real-time information on the ground, air traffic, and meteorological conditions. It also provides access to a common base of holistic information for more efficient and informed decision-making.

Recent Developments

  • In April 2021, Princess Juliana International Airport (PJIAE) in Sint Maarten extended its biometric technology contract with Vision-Box. The deal includes the installation of the latest and innovative biometric service platform across the airport. The Orchestra digital identity management platform is an advanced contactless passenger processing technology that provides safety and security for passengers at the airport in response to the COVID-19 pandemic.
  • In March 2021, Lithuanian Airports announced the completion of the installation of a new airport management system designed to enhance the passenger experience, increase operational efficiency, and modernize airport operations management. In addition to a new airport management system, new Information Display Systems have also been installed by Lithuanian Airports at Vilnius, Kaunas, and Palanga Airports.
  • In October 2020, Hamad International Airport achieved the ISO/IEC 27001:2013 certification following an extensive assessment of the airport’s information security management system by Bureau Veritas. The ISO/IEC 27001:2013 is a globally recognized certification for information security management systems.

Table of Contents


    1. 1.1 Study Assumptions

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

    3. 4.3 Market Restraints

    4. 4.4 Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size by Value - USD billion)

    1. 5.1 Application

      1. 5.1.1 Maintenance

      2. 5.1.2 Ground handling

      3. 5.1.3 Finance and Operations

      4. 5.1.4 Security

      5. 5.1.5 Passenger Information

    2. 5.2 Type

      1. 5.2.1 Airside

      2. 5.2.2 Terminal Side

    3. 5.3 Geography

      1. 5.3.1 North America

        1. United States

        2. Canada

      2. 5.3.2 Europe

        1. Germany

        2. United Kingdom

        3. France

        4. Rest of Europe

      3. 5.3.3 Asia-Pacific

        1. China

        2. India

        3. Japan

        4. South Korea

        5. Rest of Asia-Pacific

      4. 5.3.4 Latin America

        1. Brazil

        2. Rest of Latin America

      5. 5.3.5 Middle-East and Africa

        1. United Arab Emirates

        2. Saudi Arabia

        3. Egypt

        4. Rest of Middle-East and Africa


    1. 6.1 Vendor Market Share

    2. 6.2 Company Profiles

      1. 6.2.1 Airport Information Systems Limited

      2. 6.2.2 Honeywell International Inc.

      3. 6.2.3 Amadeus IT Group SA

      4. 6.2.4 SITA

      5. 6.2.5 Thales Group

      6. 6.2.6 Raytheon Technologies Corporation

      7. 6.2.7 Indra Sistemas SA

      8. 6.2.8 IBM Corporation

      9. 6.2.9 Samsung

      10. 6.2.10 NEC Corporation

      11. 6.2.11 T-Systems (Deutsche Telekom AG)

      12. 6.2.12 Siemens AG


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Frequently Asked Questions

The Airport Information Systems Market market is studied from 2018 - 2026.

The Airport Information Systems Market is growing at a CAGR of >3.48% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2020.

Honeywell International, Inc, Amadeus IT Group SA, SITA, Raytheon Technologies Corporation, Thales Group are the major companies operating in Airport Information Systems Market.

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