Wholesale Voice Carrier Market Size
| Study Period | 2019 - 2029 |
| Base Year For Estimation | 2023 |
| CAGR | 11.25 % |
| Fastest Growing Market | Asia Pacific |
| Largest Market | North America |
| Market Concentration | Medium |
Major Players
*Disclaimer: Major Players sorted in no particular order |
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Wholesale Voice Carrier Market Analysis
The wholesale voice carrier market was valued at 32.54 billion in the current year and is expected to register a CAGR of 11.25% during the forecast period to become 55.45 billion by the next five years.
- Wholesale voice provides cost-effective communications solutions for businesses of all sizes. With hundreds of growth opportunities, this is one way to offer customers high-quality voice services. Benefits of the wholesale voice carrier include feature-rich solutions and customizable features that meet business needs. It is an effective and trusted way to connect with global customers.
- Integrating 5G technology into VoIP services offers several benefits. It allows higher bandwidth, reduces latency, and improves overall performance, which indicates that businesses can benefit from crystal clear voice calls and seamless communications experiences, even in demanding environments. Wholesale VoIP suppliers need to keep up to date with the latest advances in 5G technology and ensure that the infrastructure can reach its full potential to deliver seamless voice services.
- According to GSMA, Socio-economic benefits of mid-band 5G services, as of 2022, 5G is expected to grow from a global market penetration of 13% in 2022 to 64% by 2030, with about 5 billion connections. While these numbers represent global averages, penetration levels vary by region.
- Additionally, with increasing reliance on VoIP services, privacy and security concerns are becoming more vital. Providing VPN access for remote operators adds additional security to VoIP networks. VPNs creates a protected, encrypted tunnel between the VoIP network and the user's device, making it obscure for malicious players to intercept or control data. This is remarkably important for companies with distributed teams or remote workers who rely on VoIP for communication. By offering VPN access, wholesale VoIP suppliers can guarantee that remote users can securely connect to the network and have the same level of security as on-site users.
- The global COVID-19 pandemic hampered economic growth in most countries. Offices, schools, public places, transportation, and other spaces remain closed, which ultimately hindered the growth of wholesale voice service marketers due to the low communication by voice. The telecommunications sector witnessed declining demand as business communication services reduced and the voice revenue decreased. On the other hand, following the easing of foreclosure restrictions, the sector has emerged with a new model of growth as companies shift to remote and work-from-home.
Wholesale Voice Carrier Market Trends
VoIP Expected to Witness Significant Growth
- Wholesale VoIP is a for-profit telecommunications service in which businesses purchase minutes or volumes of VoIP service from providers at wholesale prices and resell it to their customers. Wholesale VoIP services help businesses improve communication and stay ahead of the market with efficient and cost-effective digital infrastructure.
- As VoIP technology evolves, it allows for more cost-effective and efficient call-routing solutions. Wholesale VoIP suppliers must keep up with technological advances to stay competitive and optimize their operations in the market. Innovations such as voice compression technology and software-defined networking (SDN) significantly impact the costs associated with call termination, thereby affecting wholesale VoIP.
- For many organizations, VoIP is a standard form of voice communication around the world, as it has many advantages over traditional phone systems, including reduced infrastructure, lower installation costs, and cheaper calls. Additionally, VoIP is expected to replace POTS and ISDN soon. Most major companies intend to phase out their existing systems completely by 2025.
- Modern providers such as IDT provide comprehensive wholesale VoIP termination services, making and receiving calls anywhere in the world at significantly reduced prices due to complex negotiations and agreements with many parties in countries around the world.
- Moreover, fifth-generation wireless technology is expected to significantly benefit VoIP technology used by Internet phone systems and unified communications platforms. 5G is anticipated to drive demand for wholesale VoIP in the future due to high-speed connectivity and low latency, making it ideal for VoIP services. 5G adoption is expected to improve the mobile VoIP experience, reinforcing the need for wholesale VoIP solutions to meet this rising demand. According to Ericsson, the number of 5G subscribers is expected to increase from 0.95 billion in 2022 to 4.62 billion by 2028.
North America Accounts for a Significant Share in the Market
- North America is expected to account for a significant market share. The region has a developed infrastructure for telecommunications and is home to several major wholesale voice operators. In particular, the United States has a large customer base and advanced network capabilities. The region's multinational companies and major technology hubs continue to drive demand for international voice communications services.
- Additionally, the growing adoption of 5G in the region is expected to boost the market in the region. For example, according to GSMA, forecasts adjusted based on the impact of the Coronavirus (COVID-19) pandemic predict a near-term slowdown in 5G adoption in North America. However, from 2023 onwards, 5G adoption is expected to surpass previous forecasts, with expectations of 13 million more connections by 2025 than predicted before COVID-19.
- Additionally, as the telecommunications sector grows in the region, operators need reliable partners to exchange voice traffic efficiently. According to a GSMA report, the mobile market in North America started to witness growth in 2021, generating USD 294 billion. Further growth is expected in the coming years, with the market anticipated to generate USD 333 billion by 2025.
- Further, development by market players and the adoption of voice platforms to transform international voice business by companies in the region is expected to drive the wholesale voice carrier market in the region.
- For instance, in October 2022, Linxa, a leading wholesale telecommunications software platform, announced that Apelby Communications, a voice wholesaler, selected the Linxa Connect voice platform in order to transform its global voice business. The Linxa Connect voice platform is an integrated end-to-end telecommunications management solution that seamlessly automates and supports voice wholesale processes, from pricing management to routing to quality management and transactions, to invoicing, dispute management, fraud detection, and real-time management.
Wholesale Voice Carrier Industry Overview
The wholesale voice carrier market is experiencing moderate fragmentation, although the concentration ratio among firms is on the rise. Consequently, competitive rivalry within the market is notably intense. Distinguished players in this sector include Verizon, AT&T, BT, Deutsche Telekom AG, and Tata Communications.
In April 2023, Odine, a globally recognized systems integrator, and a sustainable telecommunications transformation partner, revealed its collaboration with Acmetel to launch a global voice services expansion strategy on Odine Nebula. Nebula is poised to offer advanced routing, enhanced visibility, comprehensive reporting, and operational analytics to empower Acmetel in delivering top-tier service quality to its partners.
In November 2022, Symbio Holdings, a leading provider of communication software solutions, introduced Carrier Infrastructure as a Service (CIaaS). This unified suite of carrier-grade products is engineered to simplify the wholesale customer experience by combining essential physical infrastructure with Symbio's extensive virtual components and voice network capabilities. CIaaS is designed to enable cost-effective and high-quality communications services in various regions, including New Zealand, Australia, and Singapore.
In October 2022, Deutsche Telekom Global Carrier and Unified National Networks Brunei (UNN) formalized a cooperation agreement focused on international voice services. UNN has chosen Deutsche Telekom Global Carrier as its preferred partner for routing outbound and inbound international voice traffic through Deutsche Telekom Global Carrier's international voice gateway. This partnership is founded on Deutsche Telekom Global Carrier's innovative international speech synthesis solution, "United Voice," complemented by a tailored "Anti-Fraud" package equipped with machine learning and proactive monitoring capabilities.
Wholesale Voice Carrier Market Leaders
Verizon
AT&T
BT
Deutsche Telekom AG
Tata Communications
*Disclaimer: Major Players sorted in no particular order
Wholesale Voice Carrier Market News
- March 2023: Odine announced that Xicomm will expand its international voice service growth plans and migrate them to the Odine Nebula platform. The primary focus of this collaboration is to enhance advanced controls for OBR (Overload Bypass Routing), scoring, and overload routing, catering to the needs of leading international wholesale telecommunications companies. The Nebula solution extends these capabilities to Xicomm, providing a comprehensive solution that can be customized and deployed at any time, in any location, on demand.
- August 2022: Deutsche Telekom Global Carrier and Swedish telecommunications operator Tele2 formalized a cooperation agreement encompassing the international voice operations of the Tele2 Group. Within this strategic partnership, Deutsche Telekom Global Carrier assumes the role of Tele2's exclusive gateway for all outgoing and incoming international voice traffic. This is facilitated by the implementation of the "United Voice" speech synthesis solution and the utilization of the "Protected" package to ensure secure and efficient communication.
Table of Contents
1. INTRODUCTION
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET INSIGHTS
4.1 Market Overview
4.2 Industry Attractiveness - Porter's Five Forces Analysis
4.2.1 Bargaining Power of Buyers
4.2.2 Bargaining Power of Suppliers
4.2.3 Threat of New Entrants
4.2.4 Threat of Substitutes
4.2.5 Intensity of Competitive Rivalry
4.3 Industry Value Chain Analysis
4.4 Assessment of the Impact of COVID-19 on the Market
5. MARKET DYNAMICS
5.1 Market Drivers
5.1.1 Increasing Penetration of VoIP Call Services
5.1.2 Increasing Adoption of Cloud-Based Communication Platforms
5.2 Market Restrains
5.2.1 Growing Cases of Fraudulent Voice Traffic
6. MARKET SEGMENTATION
6.1 By Service
6.1.1 Voice Termination
6.1.2 Interconnect Billing
6.1.3 Fraud Management
6.2 By Technology
6.2.1 VoIP
6.2.2 Traditional Switching
6.3 By Geography
6.3.1 North America
6.3.2 Europe
6.3.3 Asia Pacific
6.3.4 Latin America
6.3.5 Middle East and Africa
7. COMPETETIVE LANDSCAPE
7.1 Company Profiles
7.1.1 Verizon
7.1.2 AT&T
7.1.3 BT
7.1.4 Deutsche Telekom AG
7.1.5 IDT Corporation
7.1.6 Tata Communications
7.1.7 TELEFÓNICA S.A.
7.1.8 Lumen Technologies
7.1.9 ORANGE S.A.
7.1.10 Vodafone Limited
- *List Not Exhaustive
8. INVESTMENT ANALYSIS
9. MARKET OPPORTUNITIES AND FUTURE TRENDS
Wholesale Voice Carrier Industry Segmentation
Wholesale voice is a high-capacity mobile phone service that utilizes large voice lines or multiple lines. Therefore, companies engaged in telecommunication services can use voice terminal services to provide DID, international, local, or long-distance services and have available terminal providers at all types of speeds.
The global wholesale voice market is segmented by service (voice termination, interconnect billing, and fraud management), by technology (VoIP and traditional switching), and by geography (North America, Europe, Asia Pacific, Latin America, and Middle East and Africa).
The market sizes and forecasts are provided in terms of value USD for all the above segments.
| By Service | |
| Voice Termination | |
| Interconnect Billing | |
| Fraud Management |
| By Technology | |
| VoIP | |
| Traditional Switching |
| By Geography | |
| North America | |
| Europe | |
| Asia Pacific | |
| Latin America | |
| Middle East and Africa |
Frequently Asked Questions
What is the current Wholesale Voice Carrier Market size?
The Wholesale Voice Carrier Market is projected to register a CAGR of 11.25% during the forecast period (2024-2029)
Who are the key players in Wholesale Voice Carrier Market?
Verizon, AT&T, BT , Deutsche Telekom AG and Tata Communications are the major companies operating in the Wholesale Voice Carrier Market.
Which is the fastest growing region in Wholesale Voice Carrier Market?
Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).
Which region has the biggest share in Wholesale Voice Carrier Market?
In 2024, the North America accounts for the largest market share in Wholesale Voice Carrier Market.
What years does this Wholesale Voice Carrier Market cover?
The report covers the Wholesale Voice Carrier Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Wholesale Voice Carrier Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.
Wholesale Voice Carrier Industry Report
Statistics for the 2024 Wholesale Voice Carrier market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Wholesale Voice Carrier analysis includes a market forecast outlook to for 2024 to (2024to2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.
