Telecom Services Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The Telecom Services Market Report is Segmented by Service Type (Voice Services [Wired and Wireless], Data and Messaging Services [Mobile Data Services and Fixed Data Services], and Pay TV Services and Over-The-Top [OTT] Services), Transmission (Wired and Wireless), End-User (Consumer and Business [Manufacturing, Energy and Utilities, Transportation and Logistics, Public Sector, and More]), and Geography.

Telecom Services Market Size and Share

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Compare market size and growth of Telecom Services Market with other markets in Technology, Media and Telecom Industry

Telecom Services Market Analysis by Mordor Intelligence

The Telecom Services Market size is estimated at USD 1.9 trillion in 2025, and is expected to reach USD 2.46 trillion by 2030, at a CAGR of 5.23% during the forecast period (2025-2030).

Operators are widening revenue streams beyond connectivity by commercializing AI-optimized network slicing and private 5G solutions for enterprise digitization. Demand for industrial-grade private 5G from automakers such as Toyota and BMW underpins the market’s resilience, while hyperscale investments in subsea “express” fiber corridors support rising AI and edge-computing traffic. Asia-Pacific leads with 40.18% market share and the highest regional CAGR at 6.66%, propelled by aggressive 5G rollouts and rapid IoT adoption. Wireless voice remains the largest service type at 51.74% share, but fixed data services are expanding fastest at 7.30% CAGR as enterprises pivot to fiber-based connectivity. Competition has intensified as cloud providers extend edge offerings, pushing operators to differentiate through AI-enhanced capabilities that Ericsson values at USD 200 billion in incremental revenue potential.

Key Report Takeaways

  • By service type, wireless voice services held 51.74% of the telecom services market share in 2024; fixed data services are forecast to grow at a 7.30% CAGR to 2030.
  • By transmission, wireless networks commanded 63% of the telecom services market in 2024, while fiber optic infrastructure is projected to expand at a 6.25% CAGR through 2030.
  • By end-user, the consumer segment accounted for 33.12% share of the telecom services market in 2024; the business segment shows the fastest growth at 8.23% CAGR to 2030.
  • By geography, Asia-Pacific led with 40.18% of telecom services market share in 2024 and is advancing at a 6.66% CAGR through 2030.

Segment Analysis

By Service Type: Voice Services Face Structural Decline

Data and Messaging services accounted for 42.74% of the telecom services market share in 2024. Pay TV and Over-the-Top (OTT) services are expanding at a 7.30% CAGR through 2030 as mobile data growth accelerates with 5G-enabled applications that demand higher throughput.

Traditional voice revenue erosion is deepening as unified communications platforms integrate voice, video, and messaging over IP at lower cost and with added analytics. Operators are countering by embedding voice into application programming interfaces (APIs) for developers, preserving relevance even as standalone voice minutes shrink. Pay-TV continues to lose share to direct-to-consumer streaming, prompting operators to reposition video as an aggregated service within converged bundles that combine broadband, mobility, and entertainment.

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Note: Segment shares of all individual segments available upon report purchase

By Transmission: Fiber Optic Networks Drive Infrastructure Investment

Wireless transmission held 63% share of the telecom services market in 2024, buoyed by 5G rollouts and FWA household adoption. Fiber, however, posts the fastest expansion at 6.25% CAGR because enterprises and hyperscalers require symmetrical bandwidth and millisecond-class latency for AI training and cloud interconnects.

Operators are accelerating fiber rollouts both for consumer broadband and for 5G backhaul. Verizon’s USD 20 billion agreement to acquire Frontier adds 2.2 million fiber premises, underscoring the strategic pivot toward converged fixed-mobile propositions. Satellite connectivity is beginning to complement terrestrial networks as a resilience layer for remote sites, yet the investment priority remains squarely on fiber because of its virtually unlimited capacity and superior cost-per-bit economics.

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By End-User: Business Segment Drives Premium Revenue Growth

Consumer services represented 33.12% of the telecom services market share in 2024, but incremental growth is limited in saturated markets. The business segment is on an 8.23% CAGR trajectory as enterprises seek guaranteed performance through managed private 5G, edge computing, and security services.

Manufacturing tops demand for private networks to automate production and enable predictive maintenance. Healthcare is deploying IoT sensors for remote monitoring, while utilities use dedicated spectra for smart-grid control. These mission-critical applications justify premium pricing, lifting average revenue per account and lengthening contract terms. Operators are bundling connectivity with cloud and analytics, pivoting from volume-driven consumer models to value-centric enterprise partnerships.

Geography Analysis

Asia-Pacific dominated the telecom services market with 40.18% share in 2024 and is growing at 6.66% CAGR to 2030, driven by China, India, and Southeast Asia adopting 5G and IoT at scale. GSMA counts 2.1 billion unique mobile subscribers by 2030 and credits mobile technologies with contributing USD 880 billion to regional GDP. Aggressive spectrum allocations and supportive infrastructure-sharing policies foster cost-efficient rollouts. China expects 88% of mobile subscriptions on 5G by 2028, while India’s FWA market is expanding rapidly in areas lacking fixed broadband, unlocking new revenue for operators.

North America exhibits mature dynamics yet continues to post solid growth through fiber expansion and enterprise 5G uptake. Verizon’s Frontier acquisition and T-Mobile’s planned UScellular deal reflect a convergence push that combines wireless and fixed assets to stabilize churn and raise ARPU. Fixed Wireless Access could top 20 million subscribers by 2028, but spectrum capacity ceilings will influence long-term momentum. Regulatory focus centers on consumer protection and security, with the FCC enforcing stricter robocall prevention and network resiliency measures.

Europe faces investment inefficiencies due to market fragmentation, hosting more than 40 mobile network operators that struggle to achieve scale economies. The connectivity sector contributes 4.7% to regional GDP, yet telecom investment declined 2% in 2023 for the first time in seven years. The completed Vodafone–Three UK merger targets GBP 700 million in yearly synergies and signals a broader consolidation wave meant to boost capital returns. Sustainability remains a priority; Deutsche Telekom and Google Cloud cut network energy use by 30% through AI-driven optimization. Latin America and the Middle East & Africa are emerging growth pockets, supported by América Movil’s USD 7.7 billion Brazilian investment plan and Gulf operators earmarking 61% of capex for 5G-related projects.

Telecom Services Market CAGR (%), Growth Rate by Region
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Competitive Landscape

The telecom services market is moderately consolidated. Operators pursue vertical integration to counter hyperscale competition and diversify earnings. Large network owners are buying fiber wholesalers and tower portfolios to create converged offerings that improve customer retention. Verizon’s Frontier deal and T-Mobile’s regional fiber acquisitions exemplify this trend.

Monetizing AI-optimized network slicing is a priority. Ericsson forecasts USD 200 billion in new revenue as operators create dedicated virtual networks tailored to enterprise latency and security requirements. Collaboration is increasing; Deutsche Telekom, SK Telecom, e&, Singtel, and SoftBank formed the Global Telco AI Alliance to co-develop use-cases, share data sets, and pool capex. Meanwhile, hyperscalers expand edge clouds adjacent to operator points of presence, pressuring incumbents to open their networks through standardized APIs.

Open Radio Access Network (Open RAN) adoption is another axis for competition. Disaggregated architecture promises vendor diversity and lower total cost of ownership, but it introduces integration complexity that favors experienced system integrators. Operators are therefore forming multivendor test beds to validate performance ahead of nationwide rollouts. Satellite LEO constellations create further disruption, offering low-latency global coverage and forcing terrestrial operators to evaluate partnership versus competition strategies.

Telecom Services Industry Leaders

  1. AT&T Inc.

  2. Reliance Jio Infocomm Limited 

  3. Verizon Communications Inc.

  4. Vodafone Group Plc

  5. Bharati Airtel Limited

  6. *Disclaimer: Major Players sorted in no particular order
Telecom Services Market Concentration
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Recent Industry Developments

  • June 2025: Ericsson and Google Cloud launched a carrier-grade 5G Core-as-a-Service platform that allows rapid provisioning with AI-assisted troubleshooting.
  • May 2025: Lumen Technologies agreed to sell its consumer fiber-to-the-home segment to AT&T to refocus on enterprise networking.
  • May 2025: Verizon received FCC approval for its USD 20 billion Frontier acquisition, deepening its fiber footprint in 25 states.
  • December 2024: Verizon partnered with NVIDIA to run AI workloads on private 5G networks for industrial clients.

Table of Contents for Telecom Services Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Mobile-internet and smartphone penetration surge
    • 4.2.2 Rapid 5G/FWA roll-outs lifting ARPU
    • 4.2.3 Enterprise digitisation and IoT connectivity demand
    • 4.2.4 Industrial-campus Private-5G uptake
    • 4.2.5 Global subsea-fiber express" corridors"
    • 4.2.6 AI-optimised network slices as new revenue pools
  • 4.3 Market Restraints
    • 4.3.1 Intense price wars and SIM-only churn
    • 4.3.2 Rising spectrum auction and renewal costs
    • 4.3.3 Hyperscaler edge-cloud disintermediation
    • 4.3.4 ESG-linked capex-financing constraints
  • 4.4 Value/Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces
    • 4.7.1 Threat of New Entrants
    • 4.7.2 Bargaining Power of Buyers/Consumers
    • 4.7.3 Bargaining Power of Suppliers
    • 4.7.4 Threat of Substitute Products
    • 4.7.5 Intensity of Competitive Rivalry

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Service Type
    • 5.1.1 Voice Services
    • 5.1.1.1 Wired
    • 5.1.1.2 Wireless
    • 5.1.2 Data and Messaging Services
    • 5.1.2.1 Mobile Data Services
    • 5.1.2.2 Fixed Data Services
    • 5.1.3 Pay-TV and OTT Services
  • 5.2 By Transmission
    • 5.2.1 Wired
    • 5.2.1.1 Fiber Optic
    • 5.2.1.2 Copper Cable
    • 5.2.2 Wireless
    • 5.2.2.1 Cellular Networks
    • 5.2.2.2 Satellite Communication
  • 5.3 By End-User
    • 5.3.1 Consumer
    • 5.3.2 Business
    • 5.3.2.1 Manufacturing
    • 5.3.2.2 Energy and Utilities
    • 5.3.2.3 Transportation and Logistics
    • 5.3.2.4 Public Sector
    • 5.3.2.5 Healthcare
    • 5.3.2.6 E-commerce
    • 5.3.2.7 Others
  • 5.4 By Geography
    • 5.4.1 North America
    • 5.4.1.1 United States
    • 5.4.1.2 Canada
    • 5.4.1.3 Mexico
    • 5.4.2 South America
    • 5.4.2.1 Brazil
    • 5.4.2.2 Argentina
    • 5.4.2.3 Rest of South America
    • 5.4.3 Europe
    • 5.4.3.1 Germany
    • 5.4.3.2 United Kingdom
    • 5.4.3.3 France
    • 5.4.3.4 Spain
    • 5.4.3.5 Russia
    • 5.4.3.6 Rest of Europe
    • 5.4.4 Asia-Pacific
    • 5.4.4.1 China
    • 5.4.4.2 India
    • 5.4.4.3 Japan
    • 5.4.4.4 Rest of Asia Pacific
    • 5.4.5 Middle East and Africa
    • 5.4.5.1 United Arab Emirates
    • 5.4.5.2 Saudi Arabia
    • 5.4.5.3 South Africa
    • 5.4.5.4 Rest of Middle East and Africa

6. Competitive Landscape

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (Includes Business Overview | Service Portfolio | Financials as Available | Business Strategy and Recent Developments | SWOT Analysis)
    • 6.4.1 ATandT Inc.
    • 6.4.2 Verizon Communications Inc.
    • 6.4.3 China Mobile Limited
    • 6.4.4 Deutsche Telekom AG
    • 6.4.5 Vodafone Group Plc
    • 6.4.6 Reliance Jio Infocomm Limited
    • 6.4.7 Bharti Airtel Limited
    • 6.4.8 Orange S.A.
    • 6.4.9 Telefonica S.A.
    • 6.4.10 NTT (Nippon Telegraph and Telephone Corp.)
    • 6.4.11 KDDI Corporation
    • 6.4.12 SoftBank Corp.
    • 6.4.13 T-Mobile USA, Inc.
    • 6.4.14 China Telecom Corporation Limited
    • 6.4.15 Telstra Group Ltd.
    • 6.4.16 America Movil, S.A.B. de C.V.
    • 6.4.17 MTN Group Ltd.
    • 6.4.18 eand (Etisalat by eand)
    • 6.4.19 SK Telecom Co., Ltd.
    • 6.4.20 BT Group plc
    • 6.4.21 Rogers Communications Inc.
    • 6.4.22 Turkcell Iletisim Hizmetleri A.S.
  • 6.5 Vendor Market Share
  • 6.6 Mergers and Acquisitions

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment
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Global Telecom Services Market Report Scope

Telecommunications services refer to the offerings provided by telecom companies that enable end users to communicate and exchange information through various devices. These services support transmitting messages and data, facilitating direct interaction between individuals.

The telecom services market is segmented by service type (voice services (wired, wireless), data & messaging services (mobile data services, fixed data services), and Pay-TV services and over-the-top (OTT) services)), by transmission (wired (fiber optic, copper cable), wireless (cellular networks, satellite communication)), by end-user (consumer, business (manufacturing, energy & utilities, transportation & logistics, public sector, healthcare, e-commerce, others)), by geography (North America [United States, Canada, Mexico, and Rest of North America], Europe [Germany, United Kingdom, France, Spain, and Rest of Europe], Asia-Pacific [India, China, Japan, New Zealand, Australia and Rest of Asia-Pacific], Latin America [Brazil, Argentina, and Rest of Latin America], Middle East and Africa [United Arab Emirates, Saudi Arabia, and Rest of Middle East and Africa]).

The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Service Type Voice Services Wired
Wireless
Data and Messaging Services Mobile Data Services
Fixed Data Services
Pay-TV and OTT Services
By Transmission Wired Fiber Optic
Copper Cable
Wireless Cellular Networks
Satellite Communication
By End-User Consumer
Business Manufacturing
Energy and Utilities
Transportation and Logistics
Public Sector
Healthcare
E-commerce
Others
By Geography North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe Germany
United Kingdom
France
Spain
Russia
Rest of Europe
Asia-Pacific China
India
Japan
Rest of Asia Pacific
Middle East and Africa United Arab Emirates
Saudi Arabia
South Africa
Rest of Middle East and Africa
By Service Type
Voice Services Wired
Wireless
Data and Messaging Services Mobile Data Services
Fixed Data Services
Pay-TV and OTT Services
By Transmission
Wired Fiber Optic
Copper Cable
Wireless Cellular Networks
Satellite Communication
By End-User
Consumer
Business Manufacturing
Energy and Utilities
Transportation and Logistics
Public Sector
Healthcare
E-commerce
Others
By Geography
North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe Germany
United Kingdom
France
Spain
Russia
Rest of Europe
Asia-Pacific China
India
Japan
Rest of Asia Pacific
Middle East and Africa United Arab Emirates
Saudi Arabia
South Africa
Rest of Middle East and Africa
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Key Questions Answered in the Report

What is the current size of the telecom services market, and how fast is it growing?

The telecom services market is valued at USD 1.90 trillion in 2025 and is forecast to reach USD 2.46 trillion by 2030, reflecting a 5.23% CAGR.

Which region leads the telecom services market?

Asia-Pacific holds the largest share at 40.18% in 2024 and shows the highest regional CAGR of 6.66% through 2030.

Which service type is expanding the fastest?

Fixed data services lead growth with a 7.30% CAGR as enterprises shift toward fiber-based connectivity.

Why is the business segment so attractive for operators?

What emerging technology offers the biggest new revenue pool for operators?

Page last updated on: June 27, 2025