Refurbished Smartphones and Used Smart Phones Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)

Global Refurbished and Used Mobile Phones Market is Segmented by Geography (North America, Europe, Asia-Pacific, and Rest of the World). The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

Used & Refurbished Smartphone Market Size

Used and Refurbished Smartphone Market Summary
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Study Period 2018 - 2028
Market Size (2023) USD 56.61 Billion
Market Size (2028) USD 71.91 Billion
CAGR (2023 - 2028) 4.90 %
Fastest Growing Market North America
Largest Market Asia-Pacific

Major Players

Used and Refurbished Smartphone Market Major Players

*Disclaimer: Major Players sorted in no particular order


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Used & Refurbished Smartphone Market Analysis

The Used and Refurbished Smartphone Market size is expected to grow from USD 56.61 billion in 2023 to USD 71.91 billion by 2028, at a CAGR of 4.90% during the forecast period (2023-2028).

  • Multiple product launches in the premium smartphone segment, more brand options, new price points, and the overall aspirational value of an upgraded smartphone are some of the significant factors rapidly driving the second-hand smartphone industry to increase its market globally.
  • Using a previously owned device to fund the purchase of either a new or used instrument is also crucial in the growth of the used and refurbished smartphone market. The trade-in, combined with the increase in financing plans (EIP), is also anticipated to act as a significant driver for the used and refurbished smartphone devices over the forecast period.
  • An increase in the upgrade cost has been one of the prominent reasons for the market's growth. An increase in the prices of premium smartphones led to multiple consumers holding on to their phones much longer than expected. However, at the same time, this factor also raised the average selling price of a pre-owned device.
  • The mobile device industry has declined due to supply concerns, significant inventory levels, and reduced customer demand due to high inflation. The smartphone will spend the next decade acting increasingly as a central hub until completely replaced by wearable screens, ubiquitous voice assistants, and ambient interfaces, thanks to converging trends, such as 5G and AI in the cloud.
  • The emergence of COVID-19 led to a movement toward working and studying from home. The trend toward remote work has been steadily growing over the past decade. However, the effect of COVID-19 dramatically accelerated this trend in a brief period, forcing companies, irrespective of their size, to adapt quickly to the self-isolation measures that governments across the world were recommending. Due to the pandemic, delayed availability of new handsets owing to supply chain constraints and lower disposable cash has pushed local demand for refurbished smartphones to new milestones.

Used & Refurbished Smartphone Market Trends

This section covers the major market trends shaping the Used & Refurbished Smartphone Market according to our research experts:

Growing Popularity of E-commerce Platforms for Used and Refurbished Smartphones

  • The market witnessed several players making strategic investments and acquisitions to tap into the growing secondary smartphone market. In January 2022, Flipkart Group acquired Yaantra, an electronics recommerce company, for an undisclosed amount as part of efforts to strengthen its recommerce business and enhance its recommerce business after-sale offerings for its customers in the smartphones segment.
  • The growth of online platforms offering refurbished smartphones increases market penetration, especially in emerging economies. The easy availability of smartphones on e-commerce platforms and the discounts offered during the festival and summer seasons will attract new customers. Therefore, a rise in e-commerce platforms creates a demand for used and refurbished smartphones.
  • An increase in buy and sell platforms has, in turn, increased visibility and helped sellers to get the right price for their old phones. It has standardized the secondary smartphone market and has also increased competition among different players in the market.
  • As e-waste that is generated from electronics, computers, smartphones, and other electronic appliances in the world is growing faster, at a rate three times faster than general waste in countries such as the US, China, Japan, Germany, India, and Australia, the market sentiments have switched over to buying refurbished smartphones, reducing the carbon footprint and recycling costs, that has gained traction among several players such as Boost Mobile, Cole's, and Phoenix Cellular. Such factors are expected to drive the market's growth during the forecast period.
  • Amazon, the world's largest online retailer, has a dedicated section for refurbished devices. Customers can sell their old smartphones to Amazon in exchange for a discount on a new gadget. The business inspects them and makes any required repairs to seem and function as new. These devices are then sold in the refurbished sector. They are even backed by a vendor or manufacturer's limited warranty.
  • Supply chain concerns and chip shortages are also helping to propel the refurbishing sector forward. Businesses are turning to refurbished electronics suppliers to meet this demand, which is projected to drive the refurbished electronics industry, particularly smartphones.
Number of Smartphone Subscription In Million, Global, 2018-2027

North America Expected to Register Significant Growth

  • The growing advancements in smartphone features and the expanding scope of 5G smartphones are some of the major factors driving the growth of North America's used and refurbished smartphone market. The United States is one of the most advanced markets for smartphone vendors globally. The region has a history of developing innovative smartphones, especially with vendors like Apple, that have changed the market dynamics of the global smartphone market.
  • According to GSMA, North America will surpass 1 billion 5G connections by 2022 and 2 billion by 2025, driven by continued network investments from operators and the expanding range of 5G smartphones at varying price points. By 2025, North America is expected to become the first region where 5G accounts for more than 50% of total connections.
  • Refurbished smartphone sales are rising in North America, especially in the US, because of tech-enabled firms like Walmart and BestBuy. Refurbished mobile devices offer affordable choices for buyers and sellers, and they are growing in popularity due to the money they save for both parties. Local merchants also provide high-quality refurbished mobile phones at wholesale prices. With all brands available on one platform, customers can shop for their ideal smartphones and mobile phone accessories while minimizing costs. The rising popularity drives the market demand in this region for used and refurbished smartphones.
  • The region is also witnessing the trend of low-end smartphones and mid-range devices, as many smartphone manufacturers believe it is more viable during the market situation affected by the COVID-19 pandemic. Although other brands and product lines are available, iPhones and premium Samsung flagship products mainly accounted for significant market shares. The changing trends can drive the region's used and refurbished smartphone market.
  • North American trade-in service providers witnessed product business growth in the last few years due to companies and consumers updating and upgrading their devices due to the changes in the workplace and workforce. For instance, in February, Phobio, a trade-in service for mobile operators and consumer electronics brands, was named a trade-in provider to three new companies: Hyperion Partners, Amazon Canada, and Drone Nerds. The company approximately doubled its revenue last year, and this momentum continued as it added new businesses.
Used and Refurbished Smartphone Market- Growth Rate by Region (2022-2027)

Used & Refurbished Smartphone Industry Overview

The competitive rivalry amongst the used and refurbished smartphone providers is very high, owing to the presence of various smartphone brands across the world. Some major smartphone giants, including Samsung, Huawei, Apple, Xiaomi, and OnePlus, are competing for market shares worldwide. The demand for refurbished smartphones has spiked in recent years due to the massive smartphone penetration across developing countries. This has led to an increased focus on customer acquisition and formulating distribution channels as critical strategies to maintain competitive advantage and market share.

In September 2022, Fairphone, the Dutch social enterprise building a market for ethical smartphones, started selling refurbished smartphones, Fairphone 3, New Life Edition, through its website to promote longevity in smartphones to reduce e-waste and save valuable resources.

In March 2022, the iPhone 12 and iPhone 12 Pro models were introduced to Apple's official Certified Refurbished store. A new battery, a new outer shell, authentic Apple part replacements (if necessary), and a one-year warranty are included with products purchased from Apple's Certified Refurbished store.

Used & Refurbished Smartphone Market Leaders

  1. Samsung Electronics Co., Ltd.

  2. Apple Inc.

  3., Inc.

  4. Verizon Communications, Inc.

  5. AT&T Inc.

*Disclaimer: Major Players sorted in no particular order

Used and Refurbished Smartphone Market Concentration

Used & Refurbished Smartphone Market News

  • May 2022: Phixman partnered with Detel to sell refurbished luxury smartphones at a nominal price with a warranty and all accessories. It also provides services at a reasonable price at all centers within PAN India.
  • Apr 2022: Samsung's Renewed online store enables its customers to own previously purchased and refurbished Galaxy S21 series, added to the pre-owned lineup. The Renewed store offers lucrative deals on relatively new Samsung devices. Users who could not afford the S21 range due to initial high prices can now get the devices at a more affordable price. Samsung is offering the product at USD 225.

Used & Refurbished Smartphone Market Report - Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Industry Value Chain Analysis

    3. 4.3 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.3.1 Bargaining Power of Suppliers

      2. 4.3.2 Bargaining Power of Consumers

      3. 4.3.3 Threat of New Entrants

      4. 4.3.4 Intensity of Competitive Rivalry

      5. 4.3.5 Threat of Substitutes

    4. 4.4 Assessment of COVID-19 Impact on the Industry


    1. 5.1 Market Drivers

      1. 5.1.1 Trend Toward Premium Phones (Rise in Upgrade Costs)

      2. 5.1.2 Growing Popularity of E-commerce Platforms for Used and Refurbished Smartphones

      3. 5.1.3 Telecom Operators Focusing on Used Phones with Attractive Plans

    2. 5.2 Market Challenges

      1. 5.2.1 Short-term Impact of Decreasing Smartphone Sales

      2. 5.2.2 Impact of e-Commerce on Smartphone Sales





    1. 9.1 By Geography

      1. 9.1.1 North America

      2. 9.1.2 Europe

      3. 9.1.3 Asia-Pacific

      4. 9.1.4 Rest of The World


    1. 10.1 Company Profiles

      1. 10.1.1 Samsung Electronics Co. Ltd

      2. 10.1.2 Apple Inc.

      3. 10.1.3 Inc.

      4. 10.1.4 Verizon Communications Inc.

      5. 10.1.5 AT&T Inc.

      6. 10.1.6 Reboxed Limited

      7. 10.1.7 NIPPON TELEPHONE INC.

      8. 10.1.8 Best Buy Co. Inc.

      9. 10.1.9 Woot Inc. ( Inc.)

      10. 10.1.10 Paytm (One97 Communications)

      11. 10.1.11 Back Market

      12. 10.1.12

      13. 10.1.13 Flipkart Internet Private Limited (Walmart Inc.)

    2. *List Not Exhaustive


**Subject to Availability

Used & Refurbished Smartphone Industry Segmentation

The term refurbished phone generally refers to a pre-owned handset that has been sent back due to a fault and has been repaired for resale. Refurbished smartphones are a cost-effective solution for customers looking to save money while purchasing a smartphone.

The used and refurbished smartphone market is segmented by geography (North America, Europe, Asia-Pacific, and the Rest of the World). The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

By Geography
North America
Rest of The World

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Used & Refurbished Smartphone Market Research FAQs

The Used and Refurbished Smartphone Market size is expected to reach USD 56.61 billion in 2023 and grow at a CAGR of 4.90% to reach USD 71.91 billion by 2028.

In 2023, the Used and Refurbished Smartphone Market size is expected to reach USD 56.61 billion.

Samsung Electronics Co., Ltd., Apple Inc.,, Inc., Verizon Communications, Inc. and AT&T Inc. are the major companies operating in the Used and Refurbished Smartphone Market.

North America is estimated to grow at the highest CAGR over the forecast period (2023-2028).

In 2023, the Asia-Pacific accounts for the largest market share in the Used and Refurbished Smartphone Market.

Refurbished and Used Smart Phones Industry Report

Statistics for the 2023 Refurbished and Used Smart Phones market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Refurbished and Used Smart Phones analysis includes a market forecast outlook to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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