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The Unified Communications as a Service in Healthcare Market is segmented by Geography.
Fastest Growing Market:
The unified communications as a service market was valued at USD 30.6 billion in 2019, at a CAGR of 18.3% over the forecast period 2020 - 2025. The healthcare industry requires professionals to respond quickly to attend the patient. UcaaS provides this opportunity to streamline communication processes and improve the quality of patient care.
Unified communications-as-a-service in healthcare is a model of delivery wherein a variety of collaboration and communication services and applications are outsourced to a third-party provider and delivered over a network across the healthcare sector. UCaaS technologies include presence technology and enterprise messaging, video conferencing and telephony. Also, the increasing deployment of Artificial Intelligence has greatly aided organizations to cater to the digital transformation goal. AI-powered tools have allowed organizations to intuitively record calls, facilitate effortless transcriptions, and intelligently track speakers to understand the needs of users and offer relevant services.
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The unified communications as a service market is moderately competitive and consist of a few major players. In terms of market share, some of the players currently dominate the market. However, with the advancement in the UCaaS technologies across the healthcare sector, new players are increasing their market presence thereby expanding their business footprint across the emerging economies.
December 2019 - Vodafone Idea Business Services (VIBS), the enterprise arm of Vodafone Idea Ltd. (VIL), announced the launch of Vodafone Secure Device Manager (VSDM), powered by IBM Security MaaS360, a Unified End-point Management (UEM). VSDM UEM enables trusted apps and content on any device, on-the-go delivering mobile security for the way people work. As part of the agreement with IBM, VIBS will leverage IBM Security MaaS360 to deliver an AI approach to UEM to enable endpoints, end-users, and everything in between including apps, content, and data.
December 2019 - Vonage, has partnered with Neustar, a global information services company and leader in identity resolution, to deploy a certified caller solution within the Vonage network. This is the latest of many steps Vonage has taken to address global concerns regarding the proliferation of illegal spoofing and robocalls.
1.1 Study Assumptions
1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET DYNAMICS
4.1 Market Overview
4.2 Market Drivers
4.3 Market Restraints
4.4 Industry Attractiveness - Porter's Five Force Analysis
4.4.1 Threat of New Entrants
4.4.2 Bargaining Power of Buyers/Consumers
4.4.3 Bargaining Power of Suppliers
4.4.4 Threat of Substitute Products
4.4.5 Intensity of Competitive Rivalry
4.5 Technology Snapshot
5. MARKET SEGMENTATION
5.1.1 North America
126.96.36.199 Rest of Europe
188.8.131.52 South Korea
184.108.40.206 Rest of Asia-Pacific
5.1.4 Rest of the World
220.127.116.11 Latin America
18.104.22.168 Middle East & Africa
6. COMPETITIVE LANDSCAPE
6.1 Company Profiles
6.1.1 Ring Central Inc.
6.1.2 8X8 Inc.
6.1.3 Verizon Communications Inc.
6.1.4 Comcast Corporation
6.1.5 Vonage Holdings Inc.
6.1.6 West Corporation
6.1.7 Star2Star Communications LLC
6.1.8 IBM Corporation
6.1.9 ALE International ALE USA Inc
7. INVESTMENT ANALYSIS
8. MARKET OPPORTUNITIES AND FUTURE TRENDS
** Subject to Availability