Public Safety Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028)

The Public Safety market is segmented by Component (Software (Record Management Software, Investigation Management, Location Management, Criminal Intelligence, Crime Analysis, others), Services), Deployment Mode (On-premise, Cloud), End-user (Law Enforcement, Medical, Firefighting, Transportation), and Geography (North America (United States, Canada), Europe (United Kingdom, Germany, and Rest of Europe), Asia Pacific (China, India, and Rest of Asia- Pacific), Latin America, and Middle East and Africa). The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

Public Safety Industry Overview

Public Safety Market Summary
Study Period: 2019-2027
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 29.39 %

Major Players

Public Safety Market Major Players

*Disclaimer: Major Players sorted in no particular order


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Public Safety Market Analysis

The public safety market was valued at USD 24.61 billion in the current year. It is expected to reach USD 64.59 billion over the next five years and anticipated to register a CAGR of 29.39% over the forecast period. Increasing awareness about the importance of security, replacement of ancient architecture, and rise in hazardous industrial explorations, among other factors, is expected to drive the demand for the public safety market.

  • Public safety, which refers to protecting the public and critical infrastructure, is usually handled by specialized agencies across various departments, such as EMS, police, and other civil organizations. Owing to the increasing security threats, it has become imperative for public safety agencies to collaborate and share information regarding possible threats to work toward a preventive mechanism to ensure optimal safety.
  • Public safety and security are essential for economic development and community well-being. The growing number of global catastrophic accidents, Crime rates, and Terrorist Activities have increased the concern over the safety of people, assets, and processes, which is a driving factor. Governments are increasingly trying to develop intelligent mitigation plans to minimize the response time and damage caused by natural and artificial disasters, which is expected to drive the market. It also prompted governments all over the world to consider a revision of their regulatory policies.
  • Rising adoption of advanced technologies such as the Internet of Things (IoT), Artificial Intelligence (AI), Machine learning (ML), and network technology devices enable communities to protect critical infrastructure, improve public safety and security and positively affect the residents' lives. Also, the aspects such as increasing globalization & urbanization, lack of skilled security employees, growing environmental apprehensions & needs, and the growth in smart cities are predicted to influence the market's growth over the coming years.
  • However, high installations and maintenance costs, lack of advanced infrastructure in underdeveloped countries or regions, and lack of interoperability of systems for public safety and security systems could restrain the public safety market. Governments spend a considerable amount of resources on installing critical communication networks, biometric security, surveillance systems, scanning and screening systems, and emergency and disaster management systems which incur high installation and maintenance costs; however, these facilities could be more economical.
  • Given the critical roles of first responders and public servants, being on the frontlines of responding to an unprecedented public health emergency, such as the COVID-19 outbreak, attracted considerable attention toward public safety. However, the market witnessed a downfall due to the implementation of lockdowns and shutdowns of travel across the world to stop spreading the virus. Post-pandemic has created a new era of public safety innovations. Motorola Solutions recently engaged Goldsmiths, the University of London, for a first-of-its-kind global research study to understand better how public safety agencies around the world adapted to overcome upcoming trends and challenges, indicating the need for the demand of public safety solutions soon.

Public Safety Industry Segments

Public safety refers to the welfare and protection of the general public, usually expressed as a government responsibility. Most states have departments for public safety. The department's primary goal is to prevent the public from dangers affecting safety, such as crimes or disasters. This is achieved by collaboration with private organizations for technology and other support services. The partnership will help government organizations achieve public safety.

The Public Safety market is segmented by Component (Software (Record Management Software, Investigation Management, Location Management, Criminal Intelligence, Crime Analysis, others), Services), Deployment Mode (On-premise, Cloud), End-user (Law Enforcement, Medical, Firefighting, Transportation), and Geography (North America (United States, Canada), Europe (United Kingdom, Germany, and Rest of Europe), Asia Pacific (China, India, and Rest of Asia- Pacific), Latin America, and Middle East and Africa).

The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

Record Management
Investigation Management
Location Management
Criminal Intelligence
Crime Analysis
Other Software
Deployment Type
End User
Law Enforcement
Other End Users
North America
United States
United Kingdom
Rest of Europe
Rest of Asia-Pacific
Latin America
Middle East & Africa

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Public Safety Market Trends

This section covers the major market trends shaping the Public Safety Market according to our research experts:

Growing Number of Global Catastrophic Accidents, Crime Rates, and Terrorist Activities

  • In law and enforcement, the lives of others depend on the ability to respond quickly to a critical situation and coordinate actions using timely and accurate information. Even after an incident has passed, sharing information with the courts and other agencies is vital for fast and effective investigations and resolution, further demanding public safety solutions.
  • Adopting new internal security and border defense techniques is the need of the hour, keeping in mind the crime scene today. Aspects of Industrial Revolution 4.0, such as cloud computing, artificial intelligence, IoT, drones and counter-drones, and AR/VR, are changing lives. Law enforcement agencies must keep up with industrial advancements and simultaneously understand changing crime patterns. Today, cybercrimes are being deployed to rip off ordinary people of their hard-earned money and spread fake news and communal disharmony, which drives the need for Public safety solutions.
  • By using data and the latest technology, transparency can be increased to break down informational barriers between law enforcement and citizens. Also, these two can collaborate to identify needs and establish best practices to maintain public safety. In August in this year, Accurint Public Safety Marketplace offers law enforcement a way to seamlessly identify trusted providers of cutting-edge solutions to fit the needs of their agency. The Accurint Virtual Crime Center is the foundation of the marketplace and is required to be able to purchase other modules available through the Public Safety Marketplace.
  • Thus, law enforcement software helps generate actionable insights, which can help reduce crime and enhance public safety. The software integrates analysis, lead generation, and communication technologies to provide a complete view of the data for law enforcement and partner agencies.
Public Safety Market -Ranking of Crime Rate by cities in the World, In 2022

United States is Expected to Hold a Significant Market Share

  • The stringent governmental regulations for industrial safety are one of the factors driving the demand for public safety in the United States. The Patriot Act of 2001 identified several locations and areas that require security. The National Infrastructure Protection Plan (NIPP) has been revised to identify 16 critical sectors susceptible to attacks. The implementation of this plan has increased the demand for public safety solutions in those 16 sectors, such as agriculture and food, emergency services, defence, IT, energy and power, transportation and shipping, banking, chemical and hazardous manufacturing industry, and national monuments, among others.
  • The United States represented about 4.4% of the total world’s population in prison in 2021, according to data from the US Bureau of Justice Statistics. This has posed new challenges for law enforcement. Due to the lack of police officials, the country is dependent on digital public safety measures to manage law and order-related activities. Also, there has been a significant increase in the number of mass shootings in the United States.
  • Los Angeles Airport Police, which employs more than 1,100 law enforcement and civilian personnel with a mission of ensuring safe and secure operations, relies heavily on technology to gather and store data that informs incident response. The department leveraged an upgraded in-house CAD system with integrated records management to unify critical information from different sources, including 911, the LMR system, video cameras, and data resources to streamline the capture, correlation, and distribution of information, etc. All these advancements drive the need for public safety.
  • A study conducted and released by Zebra Technologies Corp advocated that public safety agencies need to speed up the adoption of technologies to overcome some of the most significant operational challenges that surfaced during COVID-19 to safeguard public safety professionals such as the firefighters, police officers and the emergency medical technicians (EMT) as they remained on the front lines and took extreme personal risks to serve the communities.
Public Safety Market - Growth Rate by Region

Public Safety Market Competitor Analysis

In the public safety market, the competitive rivalry among the existing players lies between moderate and high. It is expected to increase, considering the inflow of new entrants into the market. Acquisitions, partnerships with industry participants, and new product/service rollouts have been key competitive strategies exhibited by vendors in the market. As a software service, companies continuously update their solutions and offer them within their service period. New product developments also provide an edge over the others. Some key developments in the market include:

In November 2022, Oracle unveiled a new technology suite for public safety. The Oracle Public Safety Services platform provides unified hardware and software to remove data silos, eliminate manual busy-work, and empower first responders with real-time information and situational awareness to help them make more objective decisions. The suite includes a dispatch command centre, law enforcement records, jail management software, body-worn devices, and real-time video communication tools.

In August 2022, Hidden Level, a company specializing in low-altitude drone sensing software, developed Airspace Monitoring Service (AMS) to process data from sensors to track drones in real-time. The solution included detect-and-avoid technologies, a module that tracks cell phone signals for search and rescue missions, and a platform for public safety officials to publish safety advisories about drone operations. This model was exhibited at the fourth annual UAS Public Safety Summit.

Public Safety Market Top Players

  1. Cisco Systems Inc

  2. General Dynamics Corporation

  3. IBM Corporation

  4. Atos SE

  5. L3Harris Technologies Inc.

*Disclaimer: Major Players sorted in no particular order

Public Safety Market Concentration

Public Safety Market Recent Developments

  • October 2022 : Digi International, a global provider of Internet of Things (IoT) connectivity products and services, launched Digi SAFE, an all-in-one connectivity solution for public safety and transportation agencies. Digi SAFE features Digi Remote Manager as the command center of an intelligent public-safety network that enables IT support teams to monitor, manage remotely, and update field devices. It facilitates rapid deployment, provides location data visibility, and ensures the devices have the latest software & security updates.
  • August 2022 : Uber collaborated with Telangana Police for a tech integration that would provide public safety authorities with real-time data in case of an emergency on the ride-sharing platform. As part of this collaboration, riders or drivers can share their live location, name, and contact details at the swipe of a button on the Uber app with the police. The integration has been live in Hyderabad for Uber riders and drivers. Uber plans to expand this integration with other state police departments and take this tech-enabled safety integration live in multiple cities across India.

Public Safety Market Report - Table of Contents


    1. 1.1 Study Assumptions

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Growing Number of Global Catastrophic Accidents, Crime Rates, and Terrorist Activities

      2. 4.2.2 Rising Adoption of IoT and Growth in Smart Cities

    3. 4.3 Market Restraints

      1. 4.3.1 Costs, Interoperability, and Security Concerns

    4. 4.4 Industry Attractiveness - 'Porter's Five Forces Analysis'

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

    5. 4.5 Impact of COVID-19 on Public Safety Market

    6. 4.6 Technology Snapshot

      1. 4.6.1 Impact of Cognitive/Artificial Intelligence on Public Safety Market

      2. 4.6.2 Impact of Remote Surveillance on Public Safety Market

      3. 4.6.3 Impact of IoT/5G on Public Safety Market

      4. 4.6.4 Impact of Wearables on Public Safety Market


    1. 5.1 Component

      1. 5.1.1 Software

        1. Record Management

        2. Investigation Management

        3. Location Management

        4. Criminal Intelligence

        5. Crime Analysis

        6. Other Software

      2. 5.1.2 Services

    2. 5.2 Deployment Type

      1. 5.2.1 On-premise

      2. 5.2.2 Cloud

    3. 5.3 End User

      1. 5.3.1 Law Enforcement

      2. 5.3.2 Medical

      3. 5.3.3 Firefighting

      4. 5.3.4 Transportation

      5. 5.3.5 Other End Users

    4. 5.4 Geography

      1. 5.4.1 North America

        1. United States

        2. Canada

      2. 5.4.2 Europe

        1. Germany

        2. United Kingdom

        3. Rest of Europe

      3. 5.4.3 Asia-Pacific

        1. China

        2. India

        3. Rest of Asia-Pacific

      4. 5.4.4 Latin America

      5. 5.4.5 Middle East & Africa


    1. 6.1 Company Profiles

      1. 6.1.1 Cisco Systems Inc.

      2. 6.1.2 General Dynamics Corporation

      3. 6.1.3 IBM Corporation

      4. 6.1.4 Telefonaktiebolaget LM Ericsson

      5. 6.1.5 L3Harris Technologies Inc.

      6. 6.1.6 NEC Corporation

      7. 6.1.7 Atos SE

      8. 6.1.8 Motorola Solutions Inc.

      9. 6.1.9 CentralSquare Technologies

      10. 6.1.10 Hexagon AB

      11. 6.1.11 Esri Inc.

      12. 6.1.12 Sun Ridge Systems Inc.

      13. 6.1.13 Telstra Corporation Limited

    2. *List Not Exhaustive


**Subject to Availability
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Public Safety Market Research FAQs

The Public Safety Market market is studied from 2019 - 2027.

The Public Safety Market is growing at a CAGR of 29.39% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2021.

Cisco Systems Inc, General Dynamics Corporation, IBM Corporation, Atos SE, L3Harris Technologies Inc. are the major companies operating in Public Safety Market.

Public Safety Industry Report

In-depth industry statistics and market share insights of the Public Safety Market sector for 2020, 2021, and 2022. The Public Safety Market research report provides a comprehensive outlook of the market size and an industry growth forecast for 2023 to 2028. Available to download is a free sample file of the Public Safety Market report PDF.

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