Point of Sale Terminals Market - Growth, Trends, and Forecasts (2020 - 2025)

The Point of Sale Terminals Market is Segmented by Component (Hardware, Software, Service), Type (Fixed Point of Sale Terminals, Mobile Point of Sale Terminals), End-user Industry (Entertainment, Hospitality, Healthcare, Retail), and Geography.

Market Snapshot

Study Period:

2020-2025

Base Year:

2019

Fastest Growing Market:

Asia Pacific

Largest Market:

North America

CAGR:

20 %

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Market Overview

The point of sale terminal market is expected to register a CAGR of 20% during the forecast period of 2020 to 2025. The POS terminal market has grown significantly over the past few years, owing to its ability to offer an increased return on investment and ease of access. POS systems that facilitate transactions from the central component of businesses across industries, like retail, hospitality, transportation, and banking, have gained importance in companies of small and big sizes, over the years.​

  • POS terminal systems evolved from being transaction-oriented terminals/devices to systems that can integrate with the company’s CRM and other financial solutions. This evolution, thus, empowered the end-users with business intelligence to better manage their revenue streams and inventory. With the functional benefits that the advanced POS systems offer, companies have replaced their traditional billing software with POS systems, thus, securing the growth of the POS system market.​
  • The rising financial frauds across the world have influenced the government regulatory bodies to secure payment transactions over the past few years. With customers demanding safe and reliable digital transactions, the need for using secure payment processes has increased. These regulatory bodies, therefore, have impacted the adoption of POS terminals in a positive manner. With the increasing mobility trends across the world, mobile POS systems are gaining traction. With the advent of cashless transactional technologies, POS has witnessed an increase in adoption rates.
  • The growth in e-commerce and the entangling of the brick-and-mortar and online retail practices are expected to affect the future growth of the terminals and face-to-face outlets. With the option of cash on delivery, provided by the major e-commerce platforms, a sudden surge in the adoption of mobile POS terminal has been noticed.
  • Due to the coronavirus pandemic, android-based POS terminals, which are almost solely manufactured in China, are most affected. Moreover, there is a shortage of swipe machines to process digital payments at retail outlets.​
  • Coronavirus can be transmitted via payment terminal buttons. This is the reason to keep the POS terminals clean from time to time. PAR, a subsidiary of Par Tech Technology Corporation, recently advised restaurant operators to keep POS terminals clean as the company is willing to protect customers and employees from the coronavirus outbreak. ​

Scope of the Report

The Point of sale is the time and location where a transaction is completed. A POS system is computer hardware and software, that manages the transaction during the sale of a product or a service. It helps to store, capture, share, and report data related to the sales transaction. It eases the shopping experience and helps to expedite the checkout process, resulting in customer satisfaction. Inventory management, stock in hand, availability of a product, and pricing information are primary data that are acquired from the systems.

Component
Hardware
Software
Services
Type
Fixed Point of Sale Terminals
Mobile/Portable Point of Sale Terminals
End-user Industry
Entertainment
Hospitality
Healthcare
Retail
Other End-user Industries
Geography
North America
Europe
Asia-Pacific
Latin America
Middle East & Africa

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Key Market Trends

Fixed Point of Sale to Drive the Growth of Market

  • The fixed point of sale (POS) system is considered as the best choice for many merchants for their business operations. Consequently, there are many advantages of choosing an Android-based Fixed point of sale POS hardware. ​
  • Zebra Technologies offer a fixed point of sale solutions to keep transactions fast and accurate, and lanes are flowing smoothly with scanners that help cashiers to scan items of all sizes that can read barcodes in nearly any condition.​
  • Fixed POS solutions are used as they give any business the benefit of a more robust management solution, including inventory management, robust business functionality, a cash drawer, employee time clocks, and the capability to manage loyalty programs and gift cards. ​Moreover, this traditional form of technology has been around for decades and has been the most recognized and accepted way in the past to process cash payments, check, and credit/debit cards.
  • 95% of brick-and-mortar stores process payments that take place with fixed POS solutions, and mobile POS solutions considered as enhancements, and not a replacement, for the traditional POS. Moreover, businesses would excel better with fixed POS solutions than mobile, as they offer robust features and are more familiar to the average employee.​
  • Fixed POS solutions still serve a prominent purpose within brick-and-mortar stores and contain a more comprehensive business management solution for merchants desiring a product with robust features.

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North America to Dominate the Point of Sale Terminals Market

  • North America is expected to witness significant growth for the POS terminal market. The substantial growth in the POS market in the region can be primarily attributed to the adoption of POS terminals across various industries, particularly retail, entertainment, and healthcare.​The United States is a major segment in the North American POS terminal market. For several years, various types of POS terminals have been used in outlets in the country, thus boosting the need for replacement with updated technologies.
  • Many companies across the region are focusing on providing POS solutions and services. For instance, Global Payments, a global electronic payment (e-payment) processing company, launched Ingenico iCT250 contactless point-of-sale (POS) terminal built on Ingenico’s Telium2 platform in Canada. The iCT250 provides merchants with advanced features for processing cardholder payment transactions. The iCT250 offers built-in contactless processing, vivid color screen, and large, backlit buttons for high visibility.​
  • North America is expected to be an ‘Early Adopter’ Of mPOS. The region has “advanced technological infrastructure.” From apparel stores to stadiums, retailers are adopting the mobile point of sale (mPOS) systems. The region is coveted for its consumer spending power, and it will continue to present a highly competitive and lucrative market in the region.
  • With cloud-based apps on the rise and expected to replace machine resident programs in the future, robust reliable and proven hybrid multi-function configurable POS systems, like POS-n-go, will meet the business needs of small and medium-sized merchants and restaurants across North America. Most of the convenience retailers in North America depend on NCR POS hardware and software.​

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Competitive Landscape

The point of sale terminals market is highly fragmented with the presence of a large number of players that occupy around half of the market share. Moreover, these players are investing large amounts of money on R&D activities to introduce innovative payment technologies in the market. Strict government regulations and policies in several countries will drive the market, making it more attractive and competitive. Some of the key developments in the market are:

  • November 2019 - NCR Corporation announced the acquisition of POS Solutions, the leading point-of-sale and restaurant solutions provider in central Texas. Bringing POS Solutions into the NCR family aligns with its strategy to increase ita capabilities to deliver its solutions and serve its customers in thriving local restaurant markets, like Austin.

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Table Of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Buyers/Consumers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Threat of Substitute Products

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Market Drivers

      1. 4.3.1 System Developments for Ease of Use and Increased Efficiency​

      2. 4.3.2 Increasing Demand for Mobile POS Terminals and Wireless Communication Technologies​

    4. 4.4 Market Restraints

      1. 4.4.1 Data Security Concerns, Internet Connectivity Issues and Technical Hindrances​

    5. 4.5 Market Opportunities

    6. 4.6 Assessment of Impact of Covid-19 on the Point of Sale Terminals Market

  5. 5. MARKET SEGMENTATION

    1. 5.1 Component

      1. 5.1.1 Hardware

      2. 5.1.2 Software

      3. 5.1.3 Services

    2. 5.2 Type

      1. 5.2.1 Fixed Point of Sale Terminals

      2. 5.2.2 Mobile/Portable Point of Sale Terminals

    3. 5.3 End-user Industry

      1. 5.3.1 Entertainment

      2. 5.3.2 Hospitality

      3. 5.3.3 Healthcare

      4. 5.3.4 Retail

      5. 5.3.5 Other End-user Industries

    4. 5.4 Geography

      1. 5.4.1 North America

      2. 5.4.2 Europe

      3. 5.4.3 Asia-Pacific

      4. 5.4.4 Latin America

      5. 5.4.5 Middle East & Africa

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles

      1. 6.1.1 Hardware Vendors

        1. 6.1.1.1 Seiko Epson Corp.

        2. 6.1.1.2 Samsung Electronics Co. Ltd.

        3. 6.1.1.3 Ingenico SA

        4. 6.1.1.4 VeriFone System Inc.

        5. 6.1.1.5 Micros Retail Systems Inc. (Oracle) ​

        6. 6.1.1.6 Hewlett Packard Enterprise​

        7. 6.1.1.7 Panasonic Corporation​

        8. 6.1.1.8 Honeywell International Inc.​

        9. 6.1.1.9 NEC Corporation

        10. 6.1.1.10 PAX Technology

        11. 6.1.1.11 Casio Computer Co. Ltd​.

        12. 6.1.1.12 NCR Corporation

        13. 6.1.1.13 Newland Payment Technology

        14. 6.1.1.14 NEXGO (Shenzhen Xinguodu Technology Co.,Ltd)

        15. 6.1.1.15 Toshiba Global Commerce Solutions​

        16. 6.1.1.16 Fujitsu Ltd.​

        17. 6.1.1.17 Dell Corporation​

        18. 6.1.1.18 Diebold Nixdorf​

      2. 6.1.2 Software Vendors

        1. 6.1.2.1 NCR Corporation​

        2. 6.1.2.2 Cow Hills Retail BV​

        3. 6.1.2.3 Ctac NV​

        4. 6.1.2.4 Agilysys Inc.​

        5. 6.1.2.5 GK Software SE​

        6. 6.1.2.6 Infor Inc.​

        7. 6.1.2.7 Aptos Inc.​

        8. 6.1.2.8 PCMS Group Ltd.​

        9. 6.1.2.9 Cegid Group​

        10. 6.1.2.10 Toshiba Tec Corporation​

  7. *List Not Exhaustive
  8. 7. INVESTMENT ANALYSIS

  9. 8. MARKET OPPORTUNITIES AND FUTURE TRENDS

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