Managed Print Services Market Size and Share

Managed Print Services Market (2025 - 2030)
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Managed Print Services Market Analysis by Mordor Intelligence

The managed print services market size is estimated at USD 49.78 billion in 2025 and is is forecast to reach USD 79.23 billion by 2030, expanding at a 9.25% CAGR. Cloud connectivity, hybrid-work infrastructure, and subscription pricing are converging to lift adoption across large enterprises and an expanding base of small and medium businesses. Security-rich fleets, real-time IoT diagnostics, and automated consumables replenishment are proving decisive in lowering total cost of ownership and reducing unplanned downtime. Demand also reflects mounting sustainability mandates that reward providers able to quantify duplex usage, carbon savings, and paper-waste avoidance. Competitive positioning is shifting as hardware-centric incumbents blend analytics, workflow automation, and device-as-a-service bundles to defend share against cloud-native entrants specializing in AI-driven optimisation. Regional momentum is most pronounced in Asia-Pacific, where large manufacturers and export-oriented enterprises view predictive maintenance as an operational efficiency lever.

Key Report Takeaways

  • By channel type, Printer/Copier Manufacturers captured 41% of managed print services market share in 2024; System Integrators/Resellers are the fastest-growing channel at a 10.8% CAGR to 2030.   
  • By deployment mode, on-premise solutions accounted for 65% share of the managed print services market size in 2024; cloud-based deployment is forecast to grow at 11.2% CAGR between 2025-2030.   
  • By organization size, Large Enterprises held 72% of managed print services market share in 2024, whereas the SME segment is expanding at a 12.5% CAGR through 2030.   
  • By vertical, BFSI commanded an 18% slice of the market in 2024; Healthcare is set to grow fastest at an 11.6% CAGR through 2030.
  • By geography, North America led with 37% revenue share of the managed print services market in 2024, while Asia-Pacific is projected to expand at a 12.1% CAGR to 2030.   

Segment Analysis

By Channel Type: Manufacturers Leverage Hardware Ecosystems

Printer/Copier Manufacturers owned a 41% stake of managed print services market share in 2024 by bundling devices, firmware, and consumables into integrated service agreements. Their captive install base, intellectual property, and direct field-service networks create switching costs that defend renewals. HP logged Printing segment revenue of USD 4.2 billion with a 19.5% margin in FY25, demonstrating hardware-anchored profitability. System Integrators/Resellers, expanding at 10.8% CAGR, capitalise on multi-vendor neutrality to architect bespoke fleets for regulated clients. Their growth signals customer appetite for service depth over device brand. Independent Software Vendors target workflow bottlenecks, embedding analytics and print-security APIs that overlay diverse hardware, thereby widening the managed print services market for niche solutions. 

Customers increasingly award contracts to partners able to quantify uptime, security compliance, and environmental metrics rather than sell per-unit toner. Manufacturers answer by opening device telemetry to integrators, co-developing analytics, and funding channel training. Resellers, meanwhile, cultivate vertical specialisation—such as HIPAA compliance templates—that lets them penetrate national account rosters previously dominated by OEMs.

Managed Print Services Market
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By Deployment Mode: Cloud Acceleration Despite Security Concerns

On-premise fleets still represent 65% of managed print services market size in 2024, anchored by financial services, defence, and utilities whose governance policies restrict external data transit. Yet cloud deployments will grow 11.2% annually as enterprises migrate print servers to SaaS platforms, offloading patching, queue management, and driver certification. Sharp’s Synappx architecture secures metadata only, leaving raw documents behind the firewall, a design pattern that mitigates sovereignty risks while capturing cloud scalability. Providers now package hybrid offerings that orchestrate on-premise output for sensitive workflows and cloud spooling for standard jobs, enabling firms to ease into public-cloud adoption while maintaining risk controls. 

Cyber insurance prerequisites further accelerate cloud, given that SaaS vendors certify against SOC-2, ISO 27001, and FedRAMP faster than many enterprises can audit internal print servers. Early movers report 30–40% support ticket reductions, freeing IT staff for higher-value initiatives. The managed print services industry therefore pivots from device break-fix toward continuous optimisation supported by always-updated cloud analytics.

By Organization Size: SME Growth Outpaces Enterprise Adoption

Large Enterprises controlled 72% of 2024 revenue due to fleet scale, branch dispersion, and compliance overhead. Their multiyear renewals underpin predictable volume commitments, letting providers invest in predictive analytics that slash downtime. However, SMEs are registering the fastest climb at 12.5% CAGR as cloud portals and subscription pricing erase entry barriers. Device-as-a-service contracts convert capital procurement into operating expense, aligning with small-business cash-flow needs while bundling automated supplies, security patches, and disposal compliance.   

The managed print services market size for SMEs is projected to widen steadily as channel partners offer preconfigured bundles with 24-hour setup and phone-based onboarding. Providers differentiate by offering integrations with accounting platforms and e-commerce tools that resonate with growth-stage firms lacking internal IT. For large enterprises, innovation centres on AI-assisted fleet right-sizing: algorithms recommend device consolidation that can yield 25-30% energy savings and double-digit CO₂ cuts, fulfilling board-level ESG targets.

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By End-user Vertical: Healthcare Drives Compliance-Focused Growth

BFSI retained an 18% share in 2024 by virtue of stringent audit trails, branch networks, and high document volumes. Workflow encryption, audit logging, and pull-print authentication are table stakes. Healthcare is accelerating at 11.6% CAGR thanks to HIPAA updates mandating stronger technical safeguards. Nebraska Methodist Health System cut devices by 48% yet saved USD 479,063 within the first contract year, underscoring cost-plus-compliance gains.   

Government agencies emphasise data sovereignty, soliciting hybrid deployments that store sensitive output on internal servers while exploiting cloud AI to forecast consumables. Education boards prioritise allocation dashboards that charge back print costs to departments, driving feature demand for user-level analytics. Technology firms, meanwhile, seek frictionless printing across agile desk layouts, adopting universal driverless protocols that negate legacy driver sprawl.

Geography Analysis

North America heads the managed print services market with a 37% slice, underpinned by mature IT ecosystems, early cloud adoption, and stringent governance standards. Enterprises routinely integrate secure-print release with identity-and-access-management suites, streamlining Zero Trust rollouts. Channel ecosystems are deep, with OEMs, resellers, and ISVs collaborating to deliver end-to-end automation from document capture to archiving. The market also benefits from aggressive sustainability commitments by US Fortune 500 firms, many of which have pledged carbon neutrality by 2030 and rely on print fleet optimisation for scope-3 reductions. 

Asia-Pacific is the fastest climber, logging a 12.1% CAGR to 2030. Chinese manufacturers procure predictive-maintenance analytics to offset labour shortages and ensure 24 × 7 production, an opportunity seized by Canon, whose Printing Group sales hit Yen 2,522.7 billion (USD 16.8 billion) in 2024. India’s outsourcing hubs increasingly embed secure pull printing in ISO 27001 compliance frameworks demanded by Western clients. Japan and South Korea balance advanced robotics with paper-workflow legacies, making cloud print orchestration a bridge technology for digital transformation. Southeast Asian SMEs adopt subscription MPS to avoid capex, contributing incremental but rapid volumes. 

Europe exhibits high digital maturity yet remains lucrative owing to sustainability policy headwinds. Companies must document lifecycle impacts under the EU Corporate Sustainability Reporting Directive, prompting widespread fleet audits and device consolidation. Nordic markets, in particular, show declining page volumes but buy workflow digitisation layered onto remaining devices. Germany, the United Kingdom, and France sustain demand through complex multi-site enterprises and public-sector contracts that require advanced security certifications such as BSI C5. Providers differentiate by offering carbon-footprint dashboards and automated carbon offset purchasing tied to print metrics.

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Competitive Landscape

The managed print services market features a moderate concentration where four OEMs—HP, Canon, Xerox, and Ricoh—command global device footprints coupled with professional-services arms. Their hardware integration, firmware control, and consumables supply afford them a defensible cost base. Xerox’s proposed USD 1.5 billion acquisition of Lexmark, set to close in H2 2025, exemplifies scale-building aimed at spreading R&D investment and negotiating global consumables logistics. Post-merger, the entity will serve 200,000 clients across 170 nations and targets USD 200 million in cost synergies within two years. 

System integrators, including Convergent and Datamax, intensify competition by offering vendor-agnostic solutions, regulatory expertise, and integration with enterprise content-management platforms. Independent software vendors such as PaperCut and PrinterLogic focus on cloud orchestration, universal driver elimination, and granular analytics that plug gaps in OEM software suites. These entrants erode OEM account lock-in by abstracting device control to the application layer. 

Technology differentiation is gravitating toward AI decision engines that predict part failure, auto-dispatch service, and optimise printer placement based on heat-map utilisation. Providers combine telemetry with machine-learning algorithms to shrink downtime by up to 40% while enabling just-in-time consumables replenishment. Security enhancements—such as device-firmware whitelisting, behavioural-anomaly detection, and hardware-root-of-trust chips—further raise entry barriers. For incumbents, success hinges on harmonising device innovation with open APIs that invite ISV ecosystems, thereby preserving hardware relevance amid software-centric disruption.

Managed Print Services Industry Leaders

  1. Xerox Corporation

  2. Ricoh Company Ltd.

  3. HP Inc.

  4. Brother Industries, Ltd.

  5. Canon Inc.

  6. *Disclaimer: Major Players sorted in no particular order
Managed Print Services Market Concentration
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Recent Industry Developments

  • May 2025: Xerox launched its 2025 Partner TechTalk Series E1 to deepen solution-selling skills and accelerate channel uptake of predictive-analytics features. The programme aligns partner marketing with Xerox’s post-acquisition portfolio, positioning resellers to cross-sell expanded A4 colour and cloud print services.
  • February 2025: Industry commentary revealed 64% of organisations increasing AI investment in print fleets, catalysing providers to integrate intelligent document processing engines after recent acquisitions that expanded data-classification and auto-indexing capabilities. Vendors see AI as a lever to lift service margins through predictive service calls and automated workflow routing.
  • January 2025: Ricoh secured leadership recognition for cloud managed print services, validating its pivot from hardware-centred revenue to SaaS uptime contracts. The endorsement is expected to strengthen account renewals and spur cross-selling of Ricoh’s content-services platform.
  • December 2024: Xerox agreed to acquire Lexmark International for USD 1.5 billion, aiming to broaden its MPS footprint and add Lexmark’s A4 colour portfolio. Integration will enable unified fleet analytics across 200,000 client sites and unlock USD 200 million in cost savings, reinforcing Xerox’s scale advantage.

Table of Contents for Managed Print Services Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Remote Work Print Infrastructure Optimization Driving MPS Adoption in North America
    • 4.2.2 Sustainability and Carbon Footprint Mandates Accelerating EU Corporate MPS
    • 4.2.3 Shift Toward Subscription-based Everything-as-a-Service Models Among SMEs Drives the Market
    • 4.2.4 Rising Print-Device Security and Compliance Requirements in Healthcare and Government
    • 4.2.5 IoT-Enabled Fleet Analytics Reducing Downtime in Large Asian Enterprises Drives the Market
  • 4.3 Market Restraints
    • 4.3.1 Declining Office Print Volumes Amid Digital Transformation in Nordics Hinders the Market
    • 4.3.2 Data Sovereignty Concerns Hindering Cloud-based MPS in Government Agencies
    • 4.3.3 Vendor Lock-in Perception and Contract Complexity Discouraging SMEs
    • 4.3.4 Capex-to-Opex Accounting Shift Resistance in Emerging South Asian Markets Restraints the Market
  • 4.4 Value Chain Analysis
  • 4.5 Regulatory Outlook
  • 4.6 Porter’s Five Forces Analysis
    • 4.6.1 Bargaining Power of Buyers
    • 4.6.2 Bargaining Power of Suppliers
    • 4.6.3 Threat of New Entrants
    • 4.6.4 Threat of Substitutes
    • 4.6.5 Intensity of Competitive Rivalry
  • 4.7 Assessment of Macro Economic Trends on the Market

5. MARKET SIZE AND GROWTH FORECASTS (VALUES)

  • 5.1 By Channel Type
    • 5.1.1 Printer/Copier Manufacturers
    • 5.1.2 System Integrators/Resellers
    • 5.1.3 Independent Software Vendors (ISVs)
  • 5.2 By Deployment Mode
    • 5.2.1 On-Premise
    • 5.2.2 Cloud-based
  • 5.3 By Organization Size
    • 5.3.1 Small and Medium Enterprises (SMEs)
    • 5.3.2 Large Enterprises
  • 5.4 By End-user Vertical
    • 5.4.1 BFSI
    • 5.4.2 Healthcare
    • 5.4.3 IT and Telecom
    • 5.4.4 Government
    • 5.4.5 Education
    • 5.4.6 Other End-user Verticals
  • 5.5 By Geography
    • 5.5.1 North America
    • 5.5.1.1 United States
    • 5.5.1.2 Canada
    • 5.5.1.3 Mexico
    • 5.5.2 Europe
    • 5.5.2.1 Germany
    • 5.5.2.2 United Kingdom
    • 5.5.2.3 France
    • 5.5.2.4 Nordics
    • 5.5.2.5 Rest of Europe
    • 5.5.3 Asia-Pacific
    • 5.5.3.1 China
    • 5.5.3.2 Japan
    • 5.5.3.3 India
    • 5.5.3.4 South Korea
    • 5.5.3.5 Rest of Asia-Pacific
    • 5.5.4 South America
    • 5.5.4.1 Brazil
    • 5.5.4.2 Argentina
    • 5.5.4.3 Rest of South America
    • 5.5.5 Middle East and Africa
    • 5.5.5.1 Middle East
    • 5.5.5.1.1 GCC (Saudi Arabia, UAE, Qatar)
    • 5.5.5.1.2 Turkey
    • 5.5.5.1.3 Rest of Middle East
    • 5.5.5.2 Africa
    • 5.5.5.2.1 South Africa
    • 5.5.5.2.2 Nigeria
    • 5.5.5.2.3 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 Xerox Corporation
    • 6.4.2 Ricoh Company, Ltd.
    • 6.4.3 HP Inc.
    • 6.4.4 Canon Inc.
    • 6.4.5 Brother Industries, Ltd.
    • 6.4.6 Lexmark International, Inc.
    • 6.4.7 Konica Minolta, Inc.
    • 6.4.8 Samsung Electronics Co., Ltd.
    • 6.4.9 Kyocera Document Solutions Inc.
    • 6.4.10 Sharp Corporation
    • 6.4.11 Epson (Seiko Epson Corporation)
    • 6.4.12 Toshiba Tec Corporation
    • 6.4.13 FujiFilm Business Innovation Corp.
    • 6.4.14 Dell Technologies Inc.
    • 6.4.15 PrintFleet (ECI Software Solutions)
    • 6.4.16 PaperCut Software International
    • 6.4.17 Quadient SA
    • 6.4.18 Arc Document Solutions, Inc.
    • 6.4.19 EFI (Electronics For Imaging, Inc.)
    • 6.4.20 FlexPrint Managed Print Solutions
    • 6.4.21 OKI Electric Industry Co., Ltd.
    • 6.4.22 Pitney Bowes Inc.
    • 6.4.23 Wipro Ltd.

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment
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Research Methodology Framework and Report Scope

Market Definitions and Key Coverage

Our study defines the managed print services (MPS) market as the total annual value of outsourced contracts through which a third-party provider monitors, optimizes, and maintains an enterprise's networked printers, copiers, scanners, and related software while bundling consumables, maintenance, remote analytics, and security features into a single fee. According to Mordor Intelligence, the market reached USD 49.8 billion in 2025 and is tracked across channel type, deployment mode, organization size, vertical, and all major regions.

Scope Exclusion: Stand-alone hardware sales to home consumers without an accompanying service contract are excluded.

Segmentation Overview

  • By Channel Type
    • Printer/Copier Manufacturers
    • System Integrators/Resellers
    • Independent Software Vendors (ISVs)
  • By Deployment Mode
    • On-Premise
    • Cloud-based
  • By Organization Size
    • Small and Medium Enterprises (SMEs)
    • Large Enterprises
  • By End-user Vertical
    • BFSI
    • Healthcare
    • IT and Telecom
    • Government
    • Education
    • Other End-user Verticals
  • By Geography
    • North America
      • United States
      • Canada
      • Mexico
    • Europe
      • Germany
      • United Kingdom
      • France
      • Nordics
      • Rest of Europe
    • Asia-Pacific
      • China
      • Japan
      • India
      • South Korea
      • Rest of Asia-Pacific
    • South America
      • Brazil
      • Argentina
      • Rest of South America
    • Middle East and Africa
      • Middle East
        • GCC (Saudi Arabia, UAE, Qatar)
        • Turkey
        • Rest of Middle East
      • Africa
        • South Africa
        • Nigeria
        • Rest of Africa

Detailed Research Methodology and Data Validation

Primary Research

To refine assumptions, our team completed interviews and surveys with OEM service heads, independent software vendors, system-integrator account managers, and large-account procurement leads across North America, Europe, and Asia Pacific. These conversations clarified real-world fleet refresh cycles, cloud-based contract uptake, and emerging security requirements, helping us calibrate adoption rates and price erosion inputs.

Desk Research

Mordor analysts began with structured desk research, reviewing freely accessible tier-1 sources such as the US International Trade Commission trade data, Eurostat's ICT usage reports, the International Telecommunication Union's digital adoption statistics, and UN Comtrade shipment codes that isolate multifunction peripherals. White papers from trade bodies (e.g., the Imaging Supplies Coalition) and public company 10-Ks added context on fleet sizes, page volumes, and cost-per-page trends. Select proprietary datasets, including D&B Hoovers for vendor revenue splits and Dow Jones Factiva for contract announcements, provided further granularity. The sources cited above are illustrative; many additional publications were consulted to validate figures and close information gaps.

Market-Sizing & Forecasting

A top-down model rebuilt global enterprise print spend from IT budget line items, employee headcount, and average monthly page volumes; results were cross-checked through a bottom-up roll-up of the disclosed MPS revenues of leading suppliers and channel partners. Key variables feeding the model include installed printer base, MPS penetration by organization size, average cost per printed page, remote-worker share of the labor force, and regional GDP-adjusted IT spending. Forecasts to 2030 employ multivariate regression that links those drivers with historical MPS growth, while scenario analysis tests alternative digitization speeds. Gaps in bottom-up data (for private vendors or bundled contracts) were bridged using median margins and ASPs verified in primary calls.

Data Validation & Update Cycle

We triangulate model outputs against independent shipment, consumables, and cloud-migration indicators before peer review. Any variances beyond predefined thresholds trigger re-contact of experts. Reports refresh annually; material market events prompt interim updates, and every release undergoes a final analyst check to ensure clients receive the freshest view.

Why Mordor's Managed Print Services Baseline Commands Reliability

Published estimates often diverge because firms differ on contract inclusions, baseline years, and refresh cadences.

Our disciplined scope selection, dual-approach modeling, and yearly update cycle anchor a dependable baseline for decision makers.

Benchmark comparison

Market Size Anonymized source Primary gap driver
USD 49.8 bn (2025) Mordor Intelligence -
USD 50.2 bn (2024) Global Consultancy A Includes hardware sales tied to break-fix contracts, inflating size
USD 44.9 bn (2024) Industry Association B Excludes device management and SME contracts, underreporting demand
USD 41.3 bn (2023) Regional Consultancy A Uses earlier baseline and conservative penetration assumptions

The comparison shows that numbers swing when scope, base year, or validation steps shift.

Mordor's balanced mix of public data, direct market feedback, and iterative checks yields a transparent, reproducible figure clients can trust.

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Key Questions Answered in the Report

What is the current size of the managed print services market?

The managed print services market stands at USD 49.78 billion in 2025 and is projected to reach USD 79.23 billion by 2030.

Which region is growing fastest in managed print services?

Asia-Pacific is forecast to grow at a 12.1% CAGR through 2030, driven by IoT-enabled analytics adoption and expanding enterprise sectors.

Why are SMEs adopting managed print services rapidly?

Subscription pricing converts capex to opex, while cloud portals provide enterprise-grade security and automated supplies without internal IT overhead.

How are sustainability mandates affecting managed print services?

European regulations reward providers that demonstrate quantifiable CO₂ savings via duplex defaults, paper-use analytics, and energy-efficient devices.

What strategic impact will Xerox’s acquisition of Lexmark have?

The deal broadens Xerox’s A4 colour portfolio, increases scale to 200,000 clients in 170 countries, and targets USD 200 million in cost synergies within two years.

Which deployment model is gaining momentum?

Cloud-based managed print services are expanding at an 11.20% CAGR as enterprises embrace SaaS management, automatic updates, and hybrid work support.

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