Managed Information Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)

The Managed Information Services Market can be segmented by Function (Data Backup and Recovery, Network Monitoring and Security, Human Resource, System Management), Deployment Mode (On-premise, Cloud), End-user Vertical (Telecommunication and IT, BFSI, Retail), and Geography.

Market Snapshot

MIS summary
Study Period: 2018 - 2026
Base Year: 2020
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 14.4 %

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Market Overview

The managed information services market is expected to register a CAGR of 14.4% over the forecast period (2021 - 2026). The fact that business models face extreme pressure from regulatory, macroeconomic, and other critical market forces, have necessitated an increased focus on operational efficiency and effectiveness, thus driving the market growth.

  • Small and medium scale companies have tight funds to invest for their business, owing to which they prefer to outsource few components of the business, including IT infrastructure. In-house IT infrastructure, including setting up data centers may cost high and cause a diversion from core competencies to stabilize the investments. Thus, this is propelling the managed data center services growth during the forecast period.
  • However, in a report titled 'The Future of Jobs 2018', the World Economic Forum (WEF) said around 54% of the global workforce had to be re-skilled or up-skilled to work in disruptive and digital technologies. This is causing a major challenge to the market.

Scope of the Report

The organization are currently outsourcing IT infrastructure and need to third-party service providers. These providers are offering various functions, such as data recovery, network security, and authentication, which provides high-quality services. Telecom Service Providers are making use of their existing scale and IT savviness to shift beyond data services and voice to selling managed offerings.

By Function
Data Backup and Recovery
Network Monitoring and Security
Human Resource
System Management
By Deployment Mode
On-premise
Cloud
By End-user Vertical
Telecommunication and IT
BFSI
Retail
Geography
North America
United States
Canada
Europe
United Kingdom
Germany
France
Rest of Europe
Asia-Pacific
China
Japan
Australia
Rest of Asia-Pacific
Latin America
Mexico
Brazil
Rest of Latin America
Middle-East & Africa
United Arab Emirates
South Africa
Rest of Middle-East & Africa

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Key Market Trends

Data Backup and Recovery to Dominate the Market

  • The current enterprise data storage is built around three major challenges: storing massive amounts of data, protecting massive amounts of data, and managing massive amounts of data for value and retention.
  • Enterprise Data Storage 2018 Report estimates that data storage needs are going to skyrocket in the coming years. Loss of data is one of the unacceptable activities by any organization owing to the storage of vital information associated with customers, payment method, and address.
  • In addition, the recovery of any lost data is crucial to the company. This gives rise to services, such as data backup and recovery, which manage the data in the most efficient way. 
  • According to Data Storage Trends 2018 survey, the biggest challenge involved with company's current storage infrastructure is aging gear at 18%, followed closely by lack of storage capacity at 17%, and high costs of operation and security/compliance issues at 13%.
exabtyes

Asia-Pacific to Witness the Highest Growth

  • Asia-Pacific is in the middle of a transformation powered by cloud technologies. The increasing proliferation of smartphones and tablets are causing major companies to establish their cloud data center in Asia-Pacific. 
  • In India through fintech initiatives like Jan Dhan Yojana, Aadhaar, and the Unified Payments Interface (UPI), the Government of India is working toward digitizing payment systems and increasing financial inclusion. This is causing the government to outsource the IT infrastructure.
  • Asia is a major player in the changing retail landscape due to the rise in e-commerce startups. To retain the data authenticity generated by the retail industry (for instance, customer shopping data for personalization), move toward managed information services is of utmost importance. 
MIS map

Competitive Landscape

The market is concentrated with some of the companies occupying major share and offering services such as proactive support and strategic IT planning to industries like retail, BFSI, and Telecom.

  • May 2019 - Speedcast International, one of the world's trusted providers of remote communication and IT solutions, announced a strategic partnership to deliver analytics solutions for optimized operational decision-making. The partnership strengthens Speedcast's Internet of Things (IoT) capabilities and helps enable the company to play a prime systems integrator role in the deployment of end-to-end IoT solutions.
  • May 2019 - Pondurance, a leader in managed detection and response security services, announced the launch of a referral partner program that enables managed IT service providers (MSPs) to augment their offerings with managed security services to help protect their customers against cyber attacks.

Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Limited IT Budget of SMEs Leads to Outsourcing of IT Infrastructure

    3. 4.3 Market Restraints

      1. 4.3.1 Lack of Skilled Professionals

    4. 4.4 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION

    1. 5.1 By Function

      1. 5.1.1 Data Backup and Recovery

      2. 5.1.2 Network Monitoring and Security

      3. 5.1.3 Human Resource

      4. 5.1.4 System Management

    2. 5.2 By Deployment Mode

      1. 5.2.1 On-premise

      2. 5.2.2 Cloud

    3. 5.3 By End-user Vertical

      1. 5.3.1 Telecommunication and IT

      2. 5.3.2 BFSI

      3. 5.3.3 Retail

    4. 5.4 Geography

      1. 5.4.1 North America

        1. 5.4.1.1 United States

        2. 5.4.1.2 Canada

      2. 5.4.2 Europe

        1. 5.4.2.1 United Kingdom

        2. 5.4.2.2 Germany

        3. 5.4.2.3 France

        4. 5.4.2.4 Rest of Europe

      3. 5.4.3 Asia-Pacific

        1. 5.4.3.1 China

        2. 5.4.3.2 Japan

        3. 5.4.3.3 Australia

        4. 5.4.3.4 Rest of Asia-Pacific

      4. 5.4.4 Latin America

        1. 5.4.4.1 Mexico

        2. 5.4.4.2 Brazil

        3. 5.4.4.3 Rest of Latin America

      5. 5.4.5 Middle-East & Africa

        1. 5.4.5.1 United Arab Emirates

        2. 5.4.5.2 South Africa

        3. 5.4.5.3 Rest of Middle-East & Africa

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles

      1. 6.1.1 Fujitsu Ltd

      2. 6.1.2 Cisco Systems Inc.

      3. 6.1.3 IBM Corporation

      4. 6.1.4 Hewlett-Packard Enterprise

      5. 6.1.5 Microsoft Corporation

      6. 6.1.6 Dell Technologies Inc.

      7. 6.1.7 Nokia Solutions and Networks

      8. 6.1.8 Accenture PLC

      9. 6.1.9 Rackspace Inc.

      10. 6.1.10 Tata Consultancy Services Limited

      11. 6.1.11 Wipro Ltd

      12. 6.1.12 Deutsche Telekom AG

    2. *List Not Exhaustive
  7. 7. INVESTMENT ANALYSIS

  8. 8. MARKET OPPORTUNITIES AND FUTURE TRENDS

**Subject to Availability

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Frequently Asked Questions

The Managed Information Services Market market is studied from 2018 - 2026.

The Managed Information Services Market is growing at a CAGR of 14.4% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2020.

Fujitsu Ltd, Cisco Systems Inc., IBM Corporation, Hewlett-Packard Enterprise, Microsoft Corporation are the major companies operating in Managed Information Services Market.

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