Managed Services Market Report | Industry Growth, Size & Forecast Analysis

Name: Managed Services Market Report | Industry Growth, Size & Forecast Analysis
Creator: Mordor Intelligence
License: https://www.mordorintelligence.com/privacy-policy

Managed Services Market Size and Share

Market Overview

Study Period	2019 - 2030
Market Size (2025)	USD 390.21 Billion
Market Size (2030)	USD 642.57 Billion
Growth Rate (2025 - 2030)	10.49% CAGR
Fastest Growing Market	Asia Pacific
Largest Market	North America
Market Concentration	Medium
Major Players *Disclaimer: Major Players sorted in no particular order Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.

Managed Services Market (2025 - 2030) — Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.

Managed Services Market Analysis by Mordor Intelligence

The managed services market stands at USD 390.21 billion in 2025 and is forecast to expand to USD 642.57 billion by 2030 at a 10.49% CAGR. The strong growth reflects enterprises’ pivot toward outsourced IT operations as they juggle hybrid-cloud complexity, rising cyber threats, and ongoing budget scrutiny. Cloud-centric delivery models, wider AI adoption, and regulatory pressures are reshaping provider offerings, while competitive differentiation now hinges on intelligent automation and vertical expertise. Strategic outsourcing has shifted from pure cost reduction to a core pillar of digital transformation, accelerating provider investments in security operations centers, multi-cloud orchestration tools, and edge management platforms. M&A activity underscores the appeal of scale, with providers pursuing inorganic growth to fill technology gaps and expand geographic reach.

Key Report Takeaways

By deployment, cloud models led with 52.7% revenue share in 2024, while hybrid cloud is projected to log a 12.1% CAGR through 2030.
By service type, managed infrastructure services accounted for 38.9% of the managed services market share in 2024, whereas managed security services are advancing at an 11.9% CAGR to 2030.
By enterprise size, large enterprises held 67.6% share of the managed services market size in 2024, but small and medium enterprises are expected to grow at a 10.6% CAGR between 2025-2030.
By end-user vertical, BFSI captured 34.5% revenue share in 2024; healthcare is forecast to expand at an 11.2% CAGR through 2030.
By geography, North America led with 32.7% revenue share in 2024, while Asia-Pacific is set to post an 11.5% CAGR during the forecast period.

Global Managed Services Market Trends and Insights

Drivers Impact Analysis

Driver	(~) % Impact on CAGR Forecast	Geographic Relevance	Impact Timeline
Shift to hybrid-cloud operating models	+2.8%	Global, with concentration in North America and Europe	Medium term (2-4 years)
Cost-optimization pressure on enterprise IT budgets	+2.1%	Global, particularly acute in Asia-Pacific and emerging markets	Short term (≤ 2 years)
Rising cyber-threat volume and compliance mandates	+1.9%	Global, with heightened impact in BFSI and healthcare	Long term (≥ 4 years)
Edge-computing roll-outs demanding remote managed services	+1.4%	Asia-Pacific core, spill-over to MEA and Latin America	Medium term (2-4 years)
Cyber-insurance prerequisites for 24/7 managed detection and response	+1.2%	North America and EU, expanding to Asia-Pacific	Short term (≤ 2 years)
Sustainability and green-IT regulations driving managed power/cooling	+0.8%	EU leading, with adoption in North America and Asia-Pacific	Long term (≥ 4 years)

Source: Mordor Intelligence

Understand The Key Trends Shaping This Market

Download PDF

Hybrid-cloud complexity drives managed services adoption

Hybrid-cloud architectures combine on-premises, private, and multiple public clouds, elevating operational complexity that internal teams struggle to master. Regulatory initiatives such as the Microsoft EU Data Boundary require localized data handling, pushing enterprises toward providers that can guarantee compliance, portability, and unified security policies.^{[1]Microsoft, “EU Data Boundary Now Available,” microsoft.com}Seamless workload portability and real-time policy enforcement across distributed environments cement long-term demand for managed infrastructure and security offerings.

Cost optimization pressures accelerate outsourcing decisions

Persistent margin pressure turns fixed IT overhead into a variable line item through managed services. Large transformation deals such as Accenture’s USD 1.6 billion Cloud One contract with the U.S. Air Force illustrate how enterprises view outsourcing as strategic, not merely tactical.^{[2]Accenture, “Accenture Federal Services Wins USD 1.6 Billion Cloud One Task Order,” accenture.com} Providers bundle automation, AI tooling, and certified talent pools, allowing buyers to avoid up-front capital outlays while still accessing emerging capabilities.

Cybersecurity threat evolution demands specialized response capabilities

Advanced persistent threats, ransomware variants, and strict disclosure mandates require 24/7 monitoring, threat intelligence, and rapid containment actions. Providers with dedicated security operations centers and AI-driven analytics attract enterprises that now face cyber-insurance clauses mandating managed detection and response. The shift underscores why managed security services are the fastest-growing segment of the managed services market.

Edge computing expansion creates remote management requirements

Manufacturing, retail, and telecom firms deploy edge nodes far from data-center hubs. Dell’s alliances with Ericsson and Nokia illustrate how providers package remote monitoring, over-the-air updates, and predictive maintenance to keep dispersed assets online.^{[3]Dell Technologies, “Dell, Ericsson, Nokia Partner on Edge Innovation,” delltechnologies.com}The trend increases demand for managed services that can monitor thousands of micro-sites without local staff.

Restraints Impact Analysis

Restraint	(~) % Impact on CAGR Forecast	Geographic Relevance	Impact Timeline
Persistent data-sovereignty and privacy regulations	-1.8%	EU leading, expanding globally	Long term (≥ 4 years)
Multi-vendor integration and legacy interoperability challenges	-1.4%	Global, particularly acute in large enterprises	Medium term (2-4 years)
Vendor lock-in risk and high exit costs of long-term MSP contracts	-1.1%	Global, with heightened concern in North America	Short term (≤ 2 years)
Talent shortages within MSPs limiting service-quality scalability	-0.9%	Global, most severe in Asia-Pacific and emerging markets	Long term (≥ 4 years)

Source: Mordor Intelligence

Data-sovereignty regulations constrain service delivery models

Mandates requiring localized processing force providers to duplicate infrastructure in each jurisdiction, reducing economies of scale and complicating global delivery. Microsoft’s EU Data Boundary illustrates the additional capital and operational overhead that providers must absorb to serve multi-region clients.

Vendor lock-in concerns limit long-term commitments

Enterprises fear switching costs tied to proprietary tooling and custom workflows housed within long contracts. Buyers increasingly demand modular service catalogs, open APIs, and termination flexibility, pressuring providers to rethink pricing and contract terms.

Segment Analysis

By Deployment: Cloud Models Drive Market Evolution

Cloud deployment held 52.7% share of the managed services market in 2024 and is widening its lead as hybrid cloud posts a 12.1% CAGR through 2030. The ability to spin up resources on demand, comply with data regulations, and integrate edge workloads explains why enterprises migrate from on-premises models. Hyperscaler alliances, like Accenture’s engagement on Cloud One, show how co-innovation can unlock large multiyear deals.

The managed services market benefits as cloud deployment allows providers to pool infrastructure, automate patches, and roll out AI-driven cost-optimization at scale. Private cloud remains relevant for data-sensitive sectors, while on-premises services persist for legacy workloads that cannot be refactored easily. Providers that master multi-cloud orchestration and FinOps reporting are best positioned to capture new spend.

Managed Services Market: Market Share by Deployment — Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.

By Service Type: Infrastructure and Security Lead Growth

Managed infrastructure services owned 38.9% revenue in 2024, reflecting the baseline need to keep heterogeneous estates running. Yet managed security services lead growth with an 11.9% CAGR, mirroring board-level concern over ransomware and compliance fines. AI-enabled threat hunting, zero-trust rollouts, and automated incident containment set market winners apart.

The managed services market size for security offerings is expected to accelerate as cyber-insurance carriers tighten underwriting criteria. Providers are bundling SOC-as-a-service with compliance reporting and tabletop exercises, creating high-margin recurring revenue. Network and communication services gain from 5G roll-outs, while data-center energy management products ride sustainability mandates.

By Enterprise Size: SME Adoption Accelerates

Large enterprises accounted for 67.6% of 2024 revenue, but SME uptake is growing faster at 10.6% CAGR as packaged offerings hit price points from USD 99 to USD 250 per user per month. Standardized bundles covering endpoint management, backup, and SOC access remove entry barriers.

The managed services market is turning into a volume play, with providers investing in self-service portals and AI chatbots to support thousands of smaller customers efficiently. SME buyers value predictable monthly costs and turnkey compliance over bespoke customization, rewarding providers that can deliver scale without sacrificing service quality.

Managed Services Market: Market Share by Enterprise Size — Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.

By End-user Vertical: BFSI Leadership with Healthcare Acceleration

BFSI held 34.5% of revenue in 2024, underpinned by stringent data protection laws and real-time payment platforms. The sector’s focus on zero-downtime operations drives demand for advanced resiliency and risk reporting. Healthcare, however, shows an 11.2% CAGR as telehealth, electronic health records, and device security create acute expertise gaps.

The managed services market share in healthcare is poised to rise as governments fund digital hospital programs and mandate strict breach disclosures. Providers offering HIPAA-aligned architectures, clinical IoT monitoring, and patient-data analytics gain a competitive edge. Manufacturing and retail also accelerate adoption to support Industry 4.0 and unified commerce initiatives.

Geography Analysis

North America retained 32.7% revenue share in 2024, buoyed by early cloud migration, cyber regulations, and high IT spend. Federal programs such as the U.S. Air Force Cloud One create visibility for large managed services contracts. BFSI and healthcare customers continue to anchor demand, and providers use the region as a launchpad for AI and edge pilots.

Asia-Pacific is the fastest-growing region at 11.5% CAGR to 2030. China’s manufacturing upgrades, India’s digital-public-infrastructure push, and Japan’s aging plant modernization funnel spend toward providers capable of bridging legacy and cloud workloads. Hyperscalers team with local MSPs to address sovereign-cloud requirements, while ASEAN governments adopt cloud-first mandates that shorten sales cycles.

Europe shows steady expansion as GDPR, Digital Operational Resilience Act, and sustainability rules heighten compliance complexity. Germany drives Industry 4.0 managed services, the United Kingdom leans on MSPs for post-Brexit financial regulation, and France emphasizes sovereign-cloud frameworks. Providers differentiate through localized data centers and green-energy sourcing to meet environmental targets. The Middle East and Africa remain nascent but grow quickly on smart-city and e-government projects.

Managed Services Market CAGR (%), Growth Rate by Region — Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.

Competitive Landscape

Competition is intensifying as global SIs, hyperscalers, and pure-play MSPs vie for wallet share. Consolidation hit 182 transactions in Q2 2024, with acquirers seeking AI, security, and industry-vertical depth. Scale matters, yet niche specialists prosper by focusing on high-growth micro-verticals such as renewable-energy monitoring or clinical IoT security.

Technology investment creates moats. Accenture has built a USD 450 million generative-AI pipeline that automates code remediation and policy compliance, improving delivery margins and client outcomes. Dell aligns with Ericsson and Nokia to embed edge orchestration into 5G roll-outs, while IBM unveils renewable-energy monitoring suites that merge OT and IT data for sustainability governance.

Partner ecosystems influence share gains. Providers with strong hyperscaler certifications secure co-sell opportunities and preferential funding. Others bet on open-source automation and FinOps tooling to cut operating costs and pass savings to clients. Talent wars persist, pushing vendors to invest in learning academies and global delivery centers to ensure scalable, 24/7 support.

Managed Services Industry Leaders

Fujitsu Ltd
Cisco Systems Inc.
IBM Corporation
AT&T Inc.
HP Development Company LP
*Disclaimer: Major Players sorted in no particular order

Managed Services Market — Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.

Need More Details on Market Players and Competitors?

Download PDF

Recent Industry Developments

April 2025: Accenture Federal Services won a USD 1.6 billion task order to enhance the U.S. Air Force Cloud One environment, including automated financial governance.
March 2025: Arrow Electronics launched an AI platform for North American channel partners, adding managed AI deployments to its security and cloud catalog.
December 2024: Accenture posted USD 17.7 billion Q1 FY2025 revenue, with managed services up 11% to USD 8.6 billion.
November 2024: Dell expanded 5G and edge collaborations with Ericsson and Nokia to bolster edge-management services.

Table of Contents for Managed Services Industry Report

1. INTRODUCTION

1.1 Study Assumptions and Market Definition
1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

4.1 Market Overview
4.2 Market Drivers
- 4.2.1 Shift to hybrid-cloud operating models
- 4.2.2 Cost-optimization pressure on enterprise IT budgets
- 4.2.3 Rising cyber-threat volume and compliance mandates
- 4.2.4 Edge-computing roll-outs demanding remote managed services
- 4.2.5 Cyber-insurance prerequisites for 24/7 managed detection and response
- 4.2.6 Sustainability and green-IT regulations driving managed power/cooling
4.3 Market Restraints
- 4.3.1 Persistent data-sovereignty and privacy regulations
- 4.3.2 Multi-vendor integration and legacy interoperability challenges
- 4.3.3 Vendor lock-in risk and high exit costs of long-term MSP contracts
- 4.3.4 Talent shortages within MSPs limiting service-quality scalability
4.4 Supply-Chain Analysis
4.5 Regulatory Landscape
4.6 Technological Outlook
4.7 Porter's Five Forces Analysis
- 4.7.1 Threat of New Entrants
- 4.7.2 Bargaining Power of Buyers
- 4.7.3 Bargaining Power of Suppliers
- 4.7.4 Threat of Substitutes
- 4.7.5 Competitive Rivalry
4.8 Assesment of Macroeconomic Factors on the market

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

5.1 By Deployment
- 5.1.1 On-premise
- 5.1.2 Cloud
- 5.1.2.1 Public Cloud
- 5.1.2.2 Private Cloud
- 5.1.2.3 Hybrid Cloud
5.2 By Service Type
- 5.2.1 Managed Data Center
- 5.2.2 Managed Security
- 5.2.3 Managed Communications
- 5.2.4 Managed Network
- 5.2.5 Managed Infrastructure
- 5.2.6 Managed Mobility
- 5.2.7 Others
5.3 By Enterprise Size
- 5.3.1 Small and Medium Enterprises (SMEs)
- 5.3.2 Large Enterprises
5.4 By End-user Vertical
- 5.4.1 BFSI
- 5.4.2 IT and Telecommunication
- 5.4.3 Healthcare and Life Sciences
- 5.4.4 Manufacturing
- 5.4.5 Retail and E-commerce
- 5.4.6 Government and Public Sector
- 5.4.7 Energy and Utilities
- 5.4.8 Media and Entertainment
- 5.4.9 Others (Education, Non-Profit)
5.5 By Geography
- 5.5.1 North America
- 5.5.1.1 United States
- 5.5.1.2 Canada
- 5.5.1.3 Mexico
- 5.5.2 South America
- 5.5.2.1 Brazil
- 5.5.2.2 Argentina
- 5.5.2.3 Rest of South America
- 5.5.3 Europe
- 5.5.3.1 Germany
- 5.5.3.2 United Kingdom
- 5.5.3.3 France
- 5.5.3.4 Italy
- 5.5.3.5 Spain
- 5.5.3.6 Rest of Europe
- 5.5.4 Asia-Pacific
- 5.5.4.1 China
- 5.5.4.2 Japan
- 5.5.4.3 India
- 5.5.4.4 South Korea
- 5.5.4.5 Southeast Asia
- 5.5.4.6 Rest of Asia-Pacific
- 5.5.5 Middle East and Africa
- 5.5.5.1 Middle East
- 5.5.5.1.1 Saudi Arabia
- 5.5.5.1.2 United Arab Emirates
- 5.5.5.1.3 Turkey
- 5.5.5.1.4 Rest of Middle East
- 5.5.5.2 Africa
- 5.5.5.2.1 South Africa
- 5.5.5.2.2 Nigeria
- 5.5.5.2.3 Egypt
- 5.5.5.2.4 Rest of Africa

6. COMPETITIVE LANDSCAPE

6.1 Market Concentration
6.2 Strategic Moves
6.3 Market Share Analysis
6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
- 6.4.1 IBM Corporation
- 6.4.2 Cisco Systems Inc.
- 6.4.3 Fujitsu Ltd
- 6.4.4 ATandT Inc.
- 6.4.5 Hewlett Packard Enterprise (HPE)
- 6.4.6 Microsoft Corporation
- 6.4.7 Verizon Communications Inc.
- 6.4.8 Dell Technologies Inc.
- 6.4.9 Nokia Corporation
- 6.4.10 Deutsche Telekom AG (T-Systems)
- 6.4.11 Rackspace Technology Inc.
- 6.4.12 Tata Consultancy Services Ltd
- 6.4.13 Wipro Ltd
- 6.4.14 Accenture plc
- 6.4.15 Capgemini SE
- 6.4.16 HCL Technologies Ltd
- 6.4.17 Cognizant Technology Solutions
- 6.4.18 NTT Data Corp.
- 6.4.19 DXC Technology Co.
- 6.4.20 Lumen Technologies Inc.
- 6.4.21 Orange Business Services

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

7.1 White-space and Unmet-need Assessment

You Can Purchase Parts Of This Report. Check Out Prices For Specific Sections

Get Price Break-up Now

Global Managed Services Market Report Scope

Managed service is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It simplifies IT operations, increases user satisfaction, and improves service quality while reducing operating costs. Managed services options range from short-term post-go-live assistance to long-term application operations.

The scope of the study includes segmentation by deployment, type, enterprise size, end-user vertical, and geography. Under the segmentation by type, managed data center, managed security, communications, network, infrastructure, and mobility have been considered. The market estimates indicate the revenues accrued through the above-managed service types across various geographies. The impact of COVID-19 has also been considered for market estimation and future projections.

Under the end-user vertical, BFSI, IT and telecommunication, healthcare and hospitality, entertainment and media, retail, manufacturing, government, and other end-user verticals have been considered. The deployment has been considered through on-premise and cloud-type solutions. The enterprise size considered includes small and medium enterprises and large enterprises. North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa have been considered under geography.

The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

By Deployment	On-premise

	Cloud	Public Cloud
		Private Cloud
		Hybrid Cloud
By Service Type	Managed Data Center
	Managed Security
	Managed Communications
	Managed Network
	Managed Infrastructure
	Managed Mobility
	Others
By Enterprise Size	Small and Medium Enterprises (SMEs)
	Large Enterprises
By End-user Vertical	BFSI
	IT and Telecommunication
	Healthcare and Life Sciences
	Manufacturing
	Retail and E-commerce
	Government and Public Sector
	Energy and Utilities
	Media and Entertainment
	Others (Education, Non-Profit)

By Geography	North America	United States
		Canada
		Mexico

	South America	Brazil
		Argentina
		Rest of South America

	Europe	Germany
		United Kingdom
		France
		Italy
		Spain
		Rest of Europe

	Asia-Pacific	China
		Japan
		India
		South Korea
		Southeast Asia
		Rest of Asia-Pacific

	Middle East and Africa	Middle East	Saudi Arabia
			United Arab Emirates
			Turkey
			Rest of Middle East

		Africa	South Africa
			Nigeria
			Egypt
			Rest of Africa

By Deployment

On-premise
Cloud	Public Cloud
	Private Cloud
	Hybrid Cloud

By Service Type

Managed Data Center

Managed Security

Managed Communications

Managed Network

Managed Infrastructure

Managed Mobility

Others

By Enterprise Size

Small and Medium Enterprises (SMEs)

Large Enterprises

By End-user Vertical

BFSI

IT and Telecommunication

Healthcare and Life Sciences

Manufacturing

Retail and E-commerce

Government and Public Sector

Energy and Utilities

Media and Entertainment

Others (Education, Non-Profit)

By Geography

North America	United States
	Canada
	Mexico
South America	Brazil
	Argentina
	Rest of South America
Europe	Germany
	United Kingdom
	France
	Italy
	Spain
	Rest of Europe
Asia-Pacific	China
	Japan
	India
	South Korea
	Southeast Asia
	Rest of Asia-Pacific

Middle East and Africa	Middle East	Saudi Arabia
		United Arab Emirates
		Turkey
		Rest of Middle East

	Africa	South Africa
		Nigeria
		Egypt
		Rest of Africa

Need A Different Region or Segment?

Customize Now

Key Questions Answered in the Report

What is the current size of the managed services market?

The managed services market is valued at USD 390.21 billion in 2025.

How fast is the managed services market expected to grow?

It is projected to reach USD 642.57 billion by 2030, translating to a 10.49% CAGR.

Which deployment model is most popular in managed services?

Cloud deployment models dominate with 52.7% share in 2024, and hybrid cloud shows the fastest growth trajectory.

Why are managed security services growing faster than other service types?

Rising cyber-threat levels and stricter compliance mandates require 24/7 monitoring and specialized expertise that most enterprises lack internally.

Which region offers the highest growth potential for providers?

Asia-Pacific is forecast to expand at an 11.5% CAGR through 2030 thanks to rapid digital transformation across manufacturing, financial services, and public sectors.

Page last updated on: July 7, 2025