Managed Infrastructure Services Market Size and Share

Managed Infrastructure Services Market (2025 - 2030)
Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.

Managed Infrastructure Services Market Analysis by Mordor Intelligence

The managed infrastructure services market size is valued at USD 129.14 billion in 2025 and is forecast to reach USD 210.08 billion by 2030, advancing at a 10.22% CAGR during the period. The expansion reflects a decisive enterprise shift toward consumption-based IT models that embed artificial intelligence, zero-trust security, and edge orchestration directly into service contracts. Cloud deployment models accounted for 64.51% of 2024 revenue, underscoring how software-defined, API-driven architectures are erasing legacy infrastructure boundaries. Server management services held 34.72% of the service-type segment, yet automation is rapidly displacing routine administration tasks. Large enterprises represented 70.62% of demand in 2024, but small and mid-sized organizations constitute the fastest-growing customer group as outcome-based pricing neutralizes upfront capital barriers. Regionally, North America led with 39.89% market share in 2024, while Asia Pacific is pacing the global advance with a 10.99% CAGR thanks to manufacturing digitization and sovereign-cloud mandates.

Key Report Takeaways

  • By deployment model, cloud services captured 64.51% of the managed infrastructure services market share in 2024, while hybrid deployments are projected to post an 11.36% CAGR through 2030.
  • By service type, server management accounted for 34.72% of the managed infrastructure services market size in 2024 and edge and IoT management is anticipated to grow at 10.78% CAGR to 2030.
  • By organization size, large enterprises held 70.62% of 2024 revenue in the managed infrastructure services market, whereas small and mid-sized enterprises are forecast to expand at 11.47% CAGR through 2030.
  • By end-user vertical, banking, financial services, and insurance led with 29.72% revenue share in 2024 in the managed infrastructure services market; healthcare is on track for a 10.60% CAGR between 2025 and 2030.
  • By geography, North America maintained 39.89% of 2024 revenue in the managed infrastructure services market; Asia Pacific is projected to record a 10.99% CAGR through 2030.

Segment Analysis

By Deployment Model: Cloud Dominance Accelerates Multi-Cloud Complexity

Cloud deployments commanded 64.51% of 2024 revenue, giving this segment the largest slice of the managed infrastructure services market share. The segment is projected to post an 11.36% CAGR through 2030, driving the managed infrastructure services market size toward USD 210.08 billion. Elasticity, pay-as-you-go billing, and global reach encourage enterprises to migrate core workloads, yet varied compliance regimes trigger hybrid and multi-cloud architectures that few clients can govern alone. Providers that unify policy management, cost analytics, and workload placement across clouds gain strategic importance. 

Hybrid adoption tempers latency and sovereignty concerns by keeping sensitive data on-premises while offloading burst demand to public infrastructure. Edge computing extends this continuum, situating compute nodes near sensors to support Industry 4.0 and telemedicine. The managed infrastructure services market anchors these distributed fabrics through automation and observability that span data centers, clouds, and edge sites. Providers monetize advisory, orchestration, and compliance oversight, creating bundled services that scale across verticals.

Managed Infrastructure Services Market: Market Share by Deployment Model
Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.
Get Detailed Market Forecasts at the Most Granular Levels
Download PDF

By Service Type: Server Management Evolves Toward AI-Driven Automation

Server management held 34.72% of 2024 revenue, representing the historical core of the managed infrastructure services market. However, AI-based observability and self-healing scripts now remediate most incidents, collapsing manual ticket volumes. As basic administration commoditizes, providers up-sell predictive maintenance, capacity forecasting, and sustainability reporting, enriching the managed infrastructure services market size per client. 

Edge and IoT management, the fastest-growing service at 10.78% CAGR, responds to surging device deployments across factories and healthcare. Specialized skills in protocol translation and real-time analytics create premium niches. Network services simultaneously evolve into software-defined overlays secured by zero-trust micro-segmentation. The managed infrastructure services industry therefore reconfigures its portfolio mix, shifting resources from break-fix to platform engineering and outcome-based consulting.

By Organization Size: SME Adoption Accelerates Through Consumption-Based Models

Large enterprises generated 70.62% of 2024 revenue, maintaining priority access to bespoke architectures and dedicated account teams. Their complex estates and regulatory scrutiny require deep integration and custom governance, keeping average deal sizes high. Despite dominance, growth moderates as estates near saturation. Conversely, small and mid-sized enterprises will expand spending at 11.47% CAGR, reinforcing the democratization narrative within the managed infrastructure services market. 

SMEs embrace standardized bundles that package cloud compute, IAM, and backup into monthly subscriptions, sidestepping capital outlays. Providers leverage multitenancy to achieve scale efficiencies, lowering per-seat pricing below internal alternatives. Education and advisory services reduce technology adoption friction, fueling cross-sell opportunities in security and analytics. Over time, SMEs transition from tactical outsourcing to strategic co-innovation, positioning the managed infrastructure services market as an enabler of competitive agility rather than a cost-center hedge.

Managed Infrastructure Services Market: Market Share by Organisation Size
Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.
Get Detailed Market Forecasts at the Most Granular Levels
Download PDF

By End-user Vertical: Healthcare Digitization Drives Edge Computing Demand

Banking, financial services, and insurance contributed 29.72% of 2024 revenue, propelled by real-time fraud analytics and regulatory automation requirements. Zero-trust architectures and high-availability SLAs underpin outsourcing decisions, anchoring long-term contracts that stabilize the managed infrastructure services market size. 

Healthcare is projected to grow at 10.60% CAGR, making it the fastest-advancing vertical. AI-augmented diagnostics, remote monitoring, and electronic health record modernization rely on secure edge gateways that synchronize with cloud inference engines. Providers differentiate through HIPAA and HITRUST certifications and domain-specific reference architectures. Manufacturing and retail follow closely, using managed services to accelerate Industry 4.0 and unified commerce roadmaps. Vertical expertise therefore becomes as critical as technical acumen in winning bids inside the managed infrastructure services market.

Geography Analysis

North America retained 39.89% of 2024 revenue by coupling mature cloud infrastructure with abundant engineering talent and regulatory clarity. Concentrated hyperscaler regions reduce latency and enable advanced offerings such as AI-driven observability. Yet escalating wage competition with cloud vendors erodes traditional MSP margins, pressing providers toward automation and value-added consulting. The USD 30 billion Global AI Infrastructure Investment Partnership announced in 2024 signals sustained data-center build-out, presenting fresh capacity for service orchestration.

Asia Pacific is forecast to post a 10.99% CAGR, the fastest among all regions. Manufacturing hubs in China, India, and Southeast Asia roll out smart-factory projects that require edge-to-core orchestration, while sovereign-cloud policies demand localized hosting. Providers able to navigate fragmented regulatory landscapes and multilingual support requirements secure outsized wins. Governments bankroll digital-infrastructure incentives, widening broadband reach and lowering data-center electricity tariffs, further energizing the managed infrastructure services market.

Europe records steady growth under strict data-protection and emerging AI governance regimes. Providers invest in local data centers, green power procurement, and compliance tooling to satisfy GDPR and anticipated AI Act mandates. Sustainability commitments amplify demand for carbon-aware workload placement and lifecycle reporting. Brexit-related border controls add cross-channel complexity, yet incumbent MSP relationships provide continuity for multinational clients. Collectively, these dynamics frame a managed infrastructure services market that adjusts offerings to regional policy vectors while exporting best practices globally.

Managed Infrastructure Services Market CAGR (%), Growth Rate by Region
Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.
Get Analysis on Important Geographic Markets
Download PDF

Competitive Landscape

The managed infrastructure services market remains moderately fragmented, though consolidation accelerates as incumbents acquire cloud-native expertise. Traditional integrators such as Accenture augmented portfolios by absorbing Navisite’s multi-cloud operations in 2024. Infrastructure stalwarts followed, with IBM spending USD 6.4 billion on HashiCorp to embed infrastructure-as-code automation and boost multi-cloud orchestration. Private-equity plays, exemplified by Igneo’s acquisition of US Signal in 2025, roll up regional providers to achieve volume synergies and edge-located footprints.

Technology differentiation moves towards autonomous operations, zero-trust security, and sustainability analytics. Providers weave AI-based observability, declarative configuration management, and carbon accounting into integrated platforms, decreasing manual toil and boosting SLA compliance. Hyperscalers extend managed layers atop IaaS, but enterprise demand for multi-vendor neutrality leaves room for specialized partners. Market entrants born in Kubernetes ecosystems deliver everything-as-code services that leapfrog legacy processes, forcing incumbents to modernize or cede share.

Industry certifications such as ISO 27001 and SOC 2 Type II are table stakes, while sector-specific attestations (HITRUST, PCI DSS) create high entry barriers and pricing premiums. Over the horizon, white-space opportunities in AI-driven sustainability optimization, sovereign-cloud compliance management, and 5G-edge orchestration beckon new disruptors. The managed infrastructure services industry is thus evolving into a platformized arena where automation depth, compliance breadth, and sustainability credentials define competitive advantage.

Managed Infrastructure Services Industry Leaders

  1. Fujitsu Ltd

  2. Dell Technologies Inc.

  3. Hewlett Packard Enterprise

  4. Cisco Systems, Inc.

  5. International Business Machines Corporation

  6. *Disclaimer: Major Players sorted in no particular order
Screenshot 2023-12-08 191054.png
Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0.
Need More Details on Market Players and Competitors?
Download PDF

Recent Industry Developments

  • June 2025: Igneo Infrastructure Partners agreed to acquire US Signal to scale edge-ready data-center and managed services capacity.
  • June 2025: NWN Corporation purchased InterVision Systems to broaden AI-powered cybersecurity and intelligent infrastructure offerings.
  • April 2025: WatchGuard reported that 30% of MSPs anticipate revenue growth above 20% in 2025 on the back of automation and compliance demand.
  • February 2025: DXC Technology partnered with Skanska AB to modernize global IT operations across Europe and the United States, incorporating Azure cloud management and zero-trust security.

Table of Contents for Managed Infrastructure Services Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Shift to Everything-as-a-Service (XaaS) business models
    • 4.2.2 Accelerated cloud-native application modernisation
    • 4.2.3 Need for zero-trust security frameworks in hybrid estates
    • 4.2.4 Edge-to-core orchestration for Industry 4.0 roll-outs
    • 4.2.5 AI-driven observability and self-healing infrastructure
    • 4.2.6 Sustainability mandates driving green data-centre outsourcing
  • 4.3 Market Restraints
    • 4.3.1 Rising hyperscaler “operator lock-in” risk
    • 4.3.2 Talent exodus from traditional MSPs to cloud providers
    • 4.3.3 Data-sovereignty barriers in highly regulated sectors
    • 4.3.4 Escalating cyber-insurance premiums eroding TCO benefits
  • 4.4 Industry Value Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter’s Five Forces Analysis
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Competitive Rivalry
  • 4.8 Investment Analysis
  • 4.9 Imapct of Macroeconomic Factors

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Deployment Model
    • 5.1.1 On-premises
    • 5.1.2 Cloud
  • 5.2 By Service Type
    • 5.2.1 Desktop and Print Services
    • 5.2.2 Server Management
    • 5.2.3 Inventory and Asset Management
    • 5.2.4 Network and Connectivity Services
    • 5.2.5 Other Managed Infrastructure Services
  • 5.3 By Organisation Size
    • 5.3.1 Large Enterprises
    • 5.3.2 Small and Mid-Sized Enterprises
  • 5.4 By End-user Vertical
    • 5.4.1 Banking, Financial Services and Insurance (BFSI)
    • 5.4.2 Information Technology and Telecommunications
    • 5.4.3 Healthcare and Life Sciences
    • 5.4.4 Manufacturing
    • 5.4.5 Retail and e-Commerce
    • 5.4.6 Government and Public Sector
    • 5.4.7 Other Verticals
  • 5.5 By Geography
    • 5.5.1 North America
    • 5.5.1.1 United States
    • 5.5.1.2 Canada
    • 5.5.2 South America
    • 5.5.2.1 Brazil
    • 5.5.2.2 Mexico
    • 5.5.2.3 Argentina
    • 5.5.2.4 Rest of South America
    • 5.5.3 Europe
    • 5.5.3.1 Germany
    • 5.5.3.2 United Kingdom
    • 5.5.3.3 France
    • 5.5.3.4 Spain
    • 5.5.3.5 Russia
    • 5.5.3.6 Rest of Europe
    • 5.5.4 Asia Pacific
    • 5.5.4.1 China
    • 5.5.4.2 Japan
    • 5.5.4.3 India
    • 5.5.4.4 Australia
    • 5.5.4.5 Rest of Asia Pacific
    • 5.5.5 Middle East and Africa
    • 5.5.5.1 Middle East
    • 5.5.5.1.1 United Arab Emirates
    • 5.5.5.1.2 Saudi Arabia
    • 5.5.5.1.3 Rest of Middle East
    • 5.5.5.2 Africa
    • 5.5.5.2.1 South Africa
    • 5.5.5.2.2 Nigeria
    • 5.5.5.2.3 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles {(includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)}
    • 6.4.1 International Business Machines Corporation
    • 6.4.2 Hewlett Packard Enterprise Company
    • 6.4.3 Dell Technologies Inc.
    • 6.4.4 Fujitsu Limited
    • 6.4.5 Cisco Systems, Inc.
    • 6.4.6 Microsoft Corporation
    • 6.4.7 Tata Consultancy Services Limited
    • 6.4.8 Nokia Corporation
    • 6.4.9 Verizon Communications Inc.
    • 6.4.10 Deutsche Telekom AG
    • 6.4.11 Xerox Holdings Corporation
    • 6.4.12 Ricoh Company, Ltd.
    • 6.4.13 Lexmark International, Inc.
    • 6.4.14 Konica Minolta, Inc.
    • 6.4.15 Canon Inc.
    • 6.4.16 Toshiba Corporation
    • 6.4.17 Citrix Systems, Inc.
    • 6.4.18 Amazon Web Services, Inc.
    • 6.4.19 Google LLC
    • 6.4.20 Atos SE
    • 6.4.21 NTT DATA Corporation
    • 6.4.22 Wipro Limited
    • 6.4.23 Capgemini SE
    • 6.4.24 Accenture plc
    • 6.4.25 Lenovo Group Limited

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment
You Can Purchase Parts Of This Report. Check Out Prices For Specific Sections
Get Price Break-up Now

Global Managed Infrastructure Services Market Report Scope

Managed infrastructure services refer to outsourcing an organization's infrastructure and inventory activities to a third-party managed service provider (MSP). These services are often taken on a contract basis, where the MSP has to fulfill a set of agreed standards to benefit from the contract. These practices are typically found in large-scale and small-scale organizations for desktop & print services contracts, servers, etc.

The managed infrastructure services market is segmented by deployment type (on-premise and cloud), services type (desktop and print services, servers, inventory), end-user (BFSI, IT, telecom, healthcare, manufacturing, retail), and geography (North America (United States, Canada), Europe (Germany, UK, France, Spain, and rest of Europe), Asia-Pacific (China, Japan, India, Australia, and rest of Asia-Pacific), and Latin America (Brazil, Mexico, Argentina, and rest of Latin America), and Middle East & Africa (UAE, Saudi Arabia, South Africa, and rest of MEA).

The market sizes and forecasts are provided in terms of value in USD for all the above segments.

By Deployment Model
On-premises
Cloud
By Service Type
Desktop and Print Services
Server Management
Inventory and Asset Management
Network and Connectivity Services
Other Managed Infrastructure Services
By Organisation Size
Large Enterprises
Small and Mid-Sized Enterprises
By End-user Vertical
Banking, Financial Services and Insurance (BFSI)
Information Technology and Telecommunications
Healthcare and Life Sciences
Manufacturing
Retail and e-Commerce
Government and Public Sector
Other Verticals
By Geography
North America United States
Canada
South America Brazil
Mexico
Argentina
Rest of South America
Europe Germany
United Kingdom
France
Spain
Russia
Rest of Europe
Asia Pacific China
Japan
India
Australia
Rest of Asia Pacific
Middle East and Africa Middle East United Arab Emirates
Saudi Arabia
Rest of Middle East
Africa South Africa
Nigeria
Rest of Africa
By Deployment Model On-premises
Cloud
By Service Type Desktop and Print Services
Server Management
Inventory and Asset Management
Network and Connectivity Services
Other Managed Infrastructure Services
By Organisation Size Large Enterprises
Small and Mid-Sized Enterprises
By End-user Vertical Banking, Financial Services and Insurance (BFSI)
Information Technology and Telecommunications
Healthcare and Life Sciences
Manufacturing
Retail and e-Commerce
Government and Public Sector
Other Verticals
By Geography North America United States
Canada
South America Brazil
Mexico
Argentina
Rest of South America
Europe Germany
United Kingdom
France
Spain
Russia
Rest of Europe
Asia Pacific China
Japan
India
Australia
Rest of Asia Pacific
Middle East and Africa Middle East United Arab Emirates
Saudi Arabia
Rest of Middle East
Africa South Africa
Nigeria
Rest of Africa
Need A Different Region or Segment?
Customize Now

Key Questions Answered in the Report

What is the current value of the managed infrastructure services market?

The managed infrastructure services market size is USD 129.14 billion in 2025.

Which deployment model dominates spending?

Cloud deployments account for 64.51% of 2024 revenue and continue to outpace on-premises investments.

Which region is growing fastest through 2030?

Asia Pacific is projected to expand at a 10.99% CAGR, the highest among all regions.

Why are SMEs adopting managed infrastructure services more rapidly?

Outcome-based, consumption pricing removes capital barriers and delivers enterprise-grade capabilities without in-house expertise.

Which vertical is forecast to grow quickest?

Healthcare leads with a projected 10.60% CAGR as AI diagnostics and remote monitoring demand secure edge-to-cloud orchestration.

Page last updated on:

Managed Infrastructure Services Report Snapshots