Indonesia Retail Sector - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

The Indonesia Retail Industry is segmented by Products (Food and Beverages, Personal and Household Care, Apparel, Footwear, and Accessories, Furniture, Toys, and Hobby, Electronic and Household Appliances, and Other Products) and Distribution Channel (Supermarkets/Hypermarkets, Convenience Stores, and Department Stores, Specialty Stores, Online, and Other Distribution Channels).

Market Snapshot

Indonesian Retail Industry Overview
Study Period: 2017- 2026
Base Year: 2021
CAGR: 5 %
Indonesian Retail Industry Key Players

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Market Overview

The retail sector in Indonesia remains one of the most promising markets among Asian countries, on the back of its large population and the growing middle class with higher household purchasing power and increasingly modern spending habits. However, the sudden COVID-19 pandemic has pushed the market into lockdowns, resulting in a drop in the revenues of the physical distribution channels. The small and unorganized players incurred several losses, of which some result in a temporary halt of the business activities. Though the consumption was largely affected by higher prices for food, electricity, etc., during the initial year of the study period, i.e., during 2018, the retail sector got back to track with the support of lower credit cost, increasing employment, and an expansion of social welfare.

In Indonesia, household consumption has slowed down in the past two years, which is a great concern, as household consumption has been the biggest driving factor for the economy and is of greater importance than investment, exports, and government spending. Private consumption in the form of household spending has always accounted for more than 50% of the nation’s GDP yet. There has been a slowdown in consumption growth. The retailer's profit margins were unstable during the study period and were largely affected by the sudden COIVD-19 pandemic. The retail sector is expected to witness a slow recovery rate in the country owing to the people’s purchasing power which remained sluggish due to the pandemic.

Scope of the Report

The report on the Indonesian retail sector provides a comprehensive evaluation of the market, with an analysis of the segments in the market. Moreover, the report also provides the competitive profile of the key manufacturers, along with regional analysis. The Indonesia retail industry is segmented by products (food and beverages, personal and household care, apparel, footwear, and accessories, furniture, toys, and hobby, electronic and household appliances, and other products) and distribution channel (supermarkets/hypermarkets, convenience stores, and department stores, specialty stores, online, and other distribution channels). The report offers market size and forecasts for the retail sector in Indonesia in value (USD million) for all the above segments.

By Product
Food and Beverages
Personal and Household Care
Apparel, Footwear, and Accessories
Furniture, Toys, and Hobby
Electronic and Household Appliances
Other Products
By Distribution Channel
Supermarkets/Hypermarkets, Convenience Stores, and Department Stores
Specialty Stores
Other Distribution Channels

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Key Market Trends

Online Retailing is Gaining More Traction, Yet Physical Retailing is Dominating the Market

Indonesians have started embracing digital technology with enthusiasm and are among the world’s most avid users of social media. Likewise, Indonesia has a growing digital ecosystem featuring online commerce, media distribution, ride-sharing services, financial services, etc., and also, the country has the leading number of billion-dollar tech startups in the Southeast Asian region, which includes Bukalapak, Tokopedia, Go-Jek, Traveloka, and others. Similarly, the retail sector has started an experienced growth in market share of the online distribution channel during the study period, yet due to customer sentiments and beliefs, physical retailing has dominated the market. Amidst the COVID-19 pandemic, online retailing has become very strong during 2020, which is expected to continue in the forecast period as well, owing to the high adoptability rate and convenience it offers.

Indonesian Retail Industry Key Trends

Food and Beverage Sector Plays a Vital Role in the Indonesian Economy

The F&B sector plays a vital role in the Indonesian economy. Indonesia’s position in the global F&B market is uncertain, as, on the one hand, Indonesia is one of the largest producers of palm oil, fish, cocoa, and coffee, exporting its production surpluses abroad, while on the other hand, Indonesia relies on imports of products that cannot be produced (either at all or insufficient quantity) locally, such as wheat, dairy, or processed food products. Amid the COVID-19 pandemic, the F&B sector has emerged as one of the more resilient pockets of growth in Indonesia’s economy. Despite the plunge in demand during the annual Ramadan period as a result of the outbreak, the sector was able to record positive year-on-year growth rates of 3.94% and 0.22% for the first and second quarter of 2020, respectively.

Indonesian Retail Industry Growth Rate

Competitive Landscape

The report covers major international players operating in the Indonesian retail market. In terms of market share, a few of the major players currently dominate the market. The organized retail market has been growing significantly with companies expanding stores and considering the business potential in new areas. Most of the unorganized retail outlets are increasingly being replaced with big retail hypermarkets, supermarkets, and other retail chains. This is expected to continue on a large scale during the forecast period, which may significantly lead to market growth.

Recent Developments

In February 2021, Apparel retailer Giordano unveiled a large-scale store in the newly opened Bumi Raya City Mall in Pontianak, Indonesia.

Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

    3. 4.3 Market Restraints/Challenges

    4. 4.4 Value Chain/Supply Chain Analysis

    5. 4.5 Porter's Five Forces Analysis

    6. 4.6 Consumer Behavior Analysis

    7. 4.7 Insights into Technological Innovations in the Retail Industry

    8. 4.8 Impact of COVID-19 on the Market


    1. 5.1 By Product

      1. 5.1.1 Food and Beverages

      2. 5.1.2 Personal and Household Care

      3. 5.1.3 Apparel, Footwear, and Accessories

      4. 5.1.4 Furniture, Toys, and Hobby

      5. 5.1.5 Electronic and Household Appliances

      6. 5.1.6 Other Products

    2. 5.2 By Distribution Channel

      1. 5.2.1 Supermarkets/Hypermarkets, Convenience Stores, and Department Stores

      2. 5.2.2 Specialty Stores

      3. 5.2.3 Online

      4. 5.2.4 Other Distribution Channels


    1. 6.1 Market Concentration Overview

    2. 6.2 Company Profiles

      1. 6.2.1 PT Matahari Putra Prima Tbk

      2. 6.2.2 Ramayana Lestari Sentosa

      3. 6.2.3 Mitra Adiperkasa

      4. 6.2.4 Alfartmart

      5. 6.2.5 PT Trans Retail Indonesia

      6. 6.2.6 Hero Supermarket Group

      7. 6.2.7 Erajaya Swasembada

      8. 6.2.8 AEON Group

      9. 6.2.9 Lotte Mart

      10. 6.2.10 Indomarket*

    3. *List Not Exhaustive


  9. 9. ABOUT US

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Frequently Asked Questions

The Indonesia Retail Sector Market market is studied from 2017 - 2026.

The Indonesia Retail Sector Market is growing at a CAGR of 5% over the next 5 years.

PT Matahari Putra Prima Tbk, Ramayana Lestari Sentosa, Mitra Adiperkasa, Alfartmart, PT Trans Retail Indonesia are the major companies operating in Indonesia Retail Sector Market.

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