Hotel PMS Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Hospitality Property Management Software Market Report is Segmented by Deployment (On-Premise, Cloud), by Property Size (Small and Medium Enterprises, Large Enterprises), by Property Type (Hotels and Resorts, Motels and Lodges, Homestay Accommodations, Service Apartments, Other Property Types), by Geography (North America, Europe, Asia Pacific, Rest of the World [Latin America, Middle East and Africa]), The Report Offers Market Forecasts and Size in Value (USD) for all the Above Segments.

Hotel PMS Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Hospitality Property Management Software (PMS) Market Size

Hospitality Property Management Software (PMS) Market Summary
Study Period 2019 - 2030
Market Size (2025) USD 1.62 Billion
Market Size (2030) USD 2.26 Billion
CAGR (2025 - 2030) 7.14 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Medium

Major Players

Hospitality Property Management Software (PMS) Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Hospitality Property Management Software (PMS) Market Analysis

The Hospitality Property Management Software Market size is estimated at USD 1.62 billion in 2025, and is expected to reach USD 2.26 billion by 2030, at a CAGR of 7.14% during the forecast period (2025-2030).

The hospitality industry has witnessed substantial growth in international tourism, with Europe leading global tourist arrivals at 594.53 million visitors in 2022, followed by the Americas at 155.61 million and Asia Pacific at 100.52 million. This surge in tourism has catalyzed the digital transformation of hospitality properties worldwide, with properties increasingly adopting integrated technology solutions to enhance operational efficiency and guest experiences. The industry has seen a significant shift toward cloud-based solutions, with hotel property management systems evolving to incorporate advanced features such as automated check-ins, mobile accessibility, and integrated payment processing capabilities.


The commercial real estate sector, particularly in hospitality, has demonstrated remarkable resilience and growth, with global hotel real estate investments reaching USD 18.15 billion in Q4 2022. Major hotel chains are expanding their portfolios through strategic acquisitions and new property developments, driving the need for sophisticated hotel PMS solutions. For instance, in October 2022, B&B Hotels announced plans to extend its operations into the United Kingdom by 2035, while Premier Inn expanded its presence in the German market through the acquisition of six hotels with approximately 900 rooms in April 2023.


The industry is experiencing a significant transformation in operational technology integration, with a growing emphasis on seamless connectivity between various hospitality systems. In June 2023, Hop partnered with iVvy to integrate venue management software with hotel management systems, enabling venues to sell significant events and room packages more efficiently. Similarly, in May 2023, Oracle expanded its Opera Cloud to 2,000 more hotels under the Wyndham Resorts and Hotels portfolio, demonstrating the increasing adoption of comprehensive cloud-based solutions that can simplify everyday tasks and enhance guest experiences.


The market is witnessing a surge in strategic partnerships and technological innovations aimed at enhancing operational efficiency and guest satisfaction. Hotel chains are increasingly collaborating with hospitality software companies to implement advanced solutions that streamline operations and improve guest experiences. For example, in March 2023, Fletcher Hotels, a Dutch hotel chain with 110 properties, partnered with Shiji Group to implement cloud-based property management solutions across their portfolio. This trend is further exemplified by Quest Apartment Hotels' deployment of Amadeus' Agency360+ across 160 locations in Australia, New Zealand, the United Kingdom, and Fiji in May 2023, enabling hoteliers to identify top travel agencies and measure their performance against competitors.

Segment Analysis: By Deployment

Cloud Segment in Hospitality Property Management Software Market

The cloud segment has emerged as the dominant force in the hotel property management software market, commanding approximately 80% of the market share in 2024. This substantial market presence is driven by the segment's ability to minimize capital expenditure for users by reducing the cost of supporting infrastructure for software deployment. Cloud-based hospitality property management software offers several compelling advantages, including eliminating the need for manual data sharing and processing, providing staff with enhanced mobility and accessibility around the property, and delivering the benefit of frequent software updates instead of waiting to download and install new versions. The segment's growth is further accelerated by its seamless integration capabilities with other hospitality ecosystems, such as hotel channel managers, online booking engines, and payment processing systems. Major hotel chains worldwide are increasingly adopting cloud-based solutions to streamline their operations and enhance guest experiences, contributing to the segment's projected growth rate of nearly 6.5% from 2024 to 2029.

Market Analysis of Hospitality Property Management Software (PMS) Market: Chart for By Deployment

On-premise Segment in Hospitality Property Management Software Market

The on-premise deployment model continues to maintain a significant presence in the hospitality property management software market, particularly among established hotel chains and properties with existing legacy systems. This deployment option gives hoteliers complete control over data, system configurations, networks, updates, and changes, allowing them to make modifications at their convenience. The on-premise model has developed robust integration capabilities over years of implementation, easily connecting with various systems from accounting software to POS systems, and from F&B to in-room management systems. Large-scale properties, in particular, often prefer on-premise solutions due to their existing server infrastructure and the ability to physically manage and secure their systems on-site. The segment's endurance is supported by market PMS vendors such as Planet, Agilysys, Checkinn, and eZee, who continue to offer both cloud and on-premises deployment options, recognizing the sustained demand for traditional deployment methods.

Segment Analysis: By Property Size

Large Enterprises Segment in Hospitality PMS Market

The Large Enterprises segment continues to dominate the global hospitality PMS market, commanding approximately 62% market share in 2024. This significant market presence is attributed to the segment's extensive deployment of comprehensive PMS solutions across multiple properties and complex operations. Large enterprise hotels and chains typically require sophisticated features like multi-property management, advanced analytics, and extensive third-party integrations, driving substantial investments in PMS solutions. These organizations often implement enterprise-wide systems that can handle high transaction volumes, complex rate management, and centralized operations across multiple locations. The segment's dominance is further strengthened by the increasing adoption of cloud-based PMS solutions by major hotel chains and resorts, enabling them to streamline operations and enhance guest experiences across their extensive property portfolios.

SME Segment in Hospitality PMS Market

The Small and Medium Enterprises (SME) segment is emerging as the most dynamic sector in the hospitality PMS market, projected to grow at approximately 8% during the forecast period 2024-2029. This remarkable growth is driven by the increasing digitalization of smaller hospitality properties and their growing recognition of the operational efficiencies that PMS solutions can deliver. SMEs are increasingly adopting cloud-based PMS solutions due to their lower upfront costs, scalability, and ability to compete more effectively with larger chains. The segment's growth is further accelerated by the availability of specialized PMS solutions designed specifically for boutique hotels, independent properties, and small chains, offering features like automated booking management, streamlined operations, and integrated channel management at more accessible price points. The rising trend of boutique and experiential hospitality establishments is also contributing to the segment's rapid expansion.

Segment Analysis: By Property Type

Hotels and Resorts Segment in Hospitality Property Management Software Market

The Hotels and Resorts segment continues to dominate the global hospitality property management software market, commanding approximately 48% of the market share in 2024. This segment's prominence is driven by the increasing adoption of cloud-based PMS solutions by major hotel chains worldwide to enhance operational efficiency and guest experiences. Hotels and resorts are increasingly leveraging PMS software for streamlining their front-desk operations, housekeeping management, reservation systems, and guest service delivery. The segment's strong position is further reinforced by the integration of advanced technologies like artificial intelligence and mobile applications, enabling hotels to offer personalized guest experiences and optimize their revenue management strategies through automated pricing and inventory control systems.

Service Apartments Segment in Hospitality Property Management Software Market

The Service Apartments segment is emerging as the fastest-growing category in the hospitality PMS market, projected to grow at approximately 7% during 2024-2029. This remarkable growth is attributed to the rising demand for extended-stay accommodations and the increasing preference for apartment-style living among business travelers and tourists. Service apartment operators are increasingly adopting PMS for serviced apartments to manage their unique operational requirements, including long-term booking management, utility billing, maintenance scheduling, and tenant relationship management. The segment's growth is further accelerated by the integration of smart building technologies and automated check-in systems, enabling operators to provide seamless guest experiences while optimizing operational efficiency and resource utilization.

Remaining Segments in Property Type Market Segmentation

The remaining segments in the hospitality PMS market include Homestay Accommodations, Motels and Lodges, and Other property types, each serving distinct market needs. The Homestay Accommodations segment is experiencing significant growth due to the rising popularity of alternative accommodation options and the increasing need for specialized management solutions tailored to individual property owners. The Motels and Lodges segment caters to budget-conscious travelers and requires simplified property management system for small hotels focused on basic operational needs. The Other property types segment encompasses various specialized accommodations such as camping sites and vacation rentals, each requiring customized PMS features to address their unique operational requirements and guest management needs.

Hospitality Property Management Software (PMS) Market Geography Segment Analysis

Hospitality Property Management Software Market in North America

North America represents a mature market for hospitality property management software, driven by high technology adoption rates and the presence of major hotel chains. The region's hospitality sector demonstrates a strong emphasis on enhancing guest experiences and operational efficiency through digital transformation. Both the United States and Canada show significant adoption of cloud-based PMS solutions, with hotels increasingly focusing on integrated systems that combine property management, revenue management, and guest service functionalities. This reflects the growing importance of the PMS market in enhancing hotel operations.

Market Analysis of Hospitality Property Management Software (PMS) Market: Forecasted Growth Rate by Region

Hospitality Property Management Software Market in United States

The United States dominates the North American market with approximately 74% share of the regional market in 2024. The country's market is characterized by extensive adoption of cloud-based PMS solutions across large hotel chains and independent properties. Major hotel brands in the U.S. are actively implementing advanced PMS solutions to streamline operations and enhance guest experiences. The market shows strong integration capabilities with various third-party systems, including online travel agencies, revenue management systems, and guest engagement platforms, highlighting the significant PMS market share in the region.

Hospitality Property Management Software Market in Canada

Canada emerges as the fastest-growing market in North America, with a projected growth rate of approximately 7% during 2024-2029. The Canadian market demonstrates increasing adoption of cloud-based PMS solutions, particularly among small and medium-sized hotels. The country's hospitality sector is witnessing significant digital transformation, with properties implementing integrated PMS solutions that offer mobile compatibility and contactless operations. Canadian hoteliers are particularly focused on solutions that provide comprehensive guest management capabilities and efficient operational workflows, making it a key player in the hotel software Canada sector.

Hospitality Property Management Software Market in Europe

Europe represents a diverse and technologically advanced market for hospitality property management software, with varying adoption rates across different countries. The region demonstrates a strong emphasis on cloud-based solutions and integrated property management systems. Countries across Europe show an increasing focus on automation and digital transformation in the hospitality sector, with particular emphasis on enhancing guest experiences and operational efficiency. This positions Europe as a significant player in the PMS industry.

Hospitality Property Management Software Market in United Kingdom

The United Kingdom leads the European market with approximately 24% share of the regional market in 2024. The UK market shows strong adoption of advanced PMS solutions, particularly in cloud-based systems. The country's hospitality sector demonstrates a significant focus on digital transformation, with hotels implementing integrated solutions that combine property management, revenue management, and guest service functionalities. The market is characterized by high demand for mobile-first solutions and contactless operations, reflecting its substantial hotel PMS market share.

Hospitality Property Management Software Market in Italy

Italy emerges as the fastest-growing market in Europe, with a projected growth rate of approximately 6% during 2024-2029. The Italian market shows increasing adoption of cloud-based PMS solutions across various property types, from luxury hotels to small boutique establishments. The country's hospitality sector is witnessing significant technological transformation, with properties implementing integrated PMS solutions that offer comprehensive operational management capabilities and enhanced guest experience features. This growth underscores Italy's emerging role in the PMS industry.

Hospitality Property Management Software Market in Asia-Pacific

The Asia-Pacific region represents a dynamic and rapidly evolving market for hospitality property management software, characterized by varying levels of technological adoption across different countries. The region demonstrates strong growth potential, driven by increasing digitalization in the hospitality sector and rising tourism activities. Countries across APAC show a growing emphasis on implementing advanced PMS solutions to enhance operational efficiency and guest experiences. In India, the PMS industry size in India and PMS market size in India are expected to grow significantly, reflecting the region's vibrant market dynamics.

Hospitality Property Management Software Market in China

China leads the Asia-Pacific market as the largest country by market size. The Chinese market demonstrates robust adoption of advanced PMS solutions, particularly in urban areas and among major hotel chains. The country's hospitality sector shows a strong emphasis on integrated solutions that combine traditional property management with modern guest service features. Chinese hoteliers increasingly focus on mobile-first solutions and seamless integration with local digital payment systems and online travel platforms.

Hospitality Property Management Software Market in Japan

Japan emerges as the fastest-growing market in the Asia-Pacific region. The Japanese market shows significant advancement in adopting sophisticated PMS solutions, particularly focusing on automation and efficiency. The country's hospitality sector demonstrates a strong emphasis on technological innovation, with properties implementing integrated solutions that offer comprehensive operational management capabilities. Japanese hoteliers particularly focus on solutions that provide enhanced guest experience features and efficient operational workflows.

Hospitality Property Management Software Market in Rest of World

The Rest of World region, comprising the Middle East & Africa and Latin America, shows varying levels of PMS adoption across different countries. These regions demonstrate growing interest in cloud-based solutions and integrated property management systems, driven by increasing tourism activities and hospitality sector development. In the Middle East & Africa region, the UAE leads in market size, while in Latin America, Brazil shows the fastest growth potential. Both regions show an increasing focus on implementing advanced PMS solutions to enhance operational efficiency and guest experiences.

Hospitality Property Management Software (PMS) Industry Overview

Top Companies in Hospitality Property Management Software Market

The hospitality property management software market features established players like Oracle Corporation, Agilysys Inc., Infor, Mews Systems, and RealPage leading innovation and market expansion. Companies are heavily investing in cloud-based solutions and mobile-first approaches to enhance operational efficiency and guest experiences. Strategic partnerships with hotel chains and integration capabilities with third-party platforms have become crucial differentiators. Market leaders are focusing on artificial intelligence and machine learning integration to provide predictive analytics and personalized guest services. The competitive landscape is characterized by continuous product launches targeting specific property segments, from large hotel chains to boutique establishments. Companies are also emphasizing sustainability and contactless operations in their software solutions, responding to post-pandemic market demands and changing consumer preferences.

Dynamic Market with Strong Growth Potential

The hospitality property management software market exhibits a fragmented structure with a mix of global technology conglomerates and specialized hospitality software companies. Global players leverage their extensive resources and technological expertise to offer comprehensive enterprise solutions, while regional specialists focus on customized offerings for specific market segments. The market has witnessed significant merger and acquisition activities, particularly involving cloud-based solution providers and innovative startups, as established players seek to enhance their technological capabilities and market reach.


The competitive dynamics are shaped by increasing consolidation efforts, with larger players acquiring smaller, innovative companies to expand their product portfolios and geographical presence. Market participants are actively pursuing strategic partnerships with hotel chains, hotel property management companies, and technology providers to strengthen their market position. The emergence of cloud-based solutions has lowered entry barriers, enabling new players to enter the market with specialized offerings, though established players maintain advantages through their integrated solutions and extensive customer relationships.

Innovation and Integration Drive Market Success

Success in the hospitality property management software market increasingly depends on providers' ability to deliver integrated, scalable solutions that address evolving customer needs. Incumbent players must focus on continuous innovation, particularly in cloud technology, mobile solutions, and artificial intelligence integration, while maintaining strong relationships with key hotel chains and property management companies. Companies need to develop robust partner ecosystems, offering seamless integration with third-party applications and services while ensuring data security and compliance with evolving regulations.


Market contenders can gain ground by focusing on underserved segments, such as small and medium-sized properties, with tailored solutions that offer competitive pricing and specialized features. The ability to provide excellent customer support, implementation services, and training becomes crucial for building long-term relationships. Companies must also address the growing demand for sustainability features and energy management capabilities in their solutions, while maintaining flexibility to adapt to changing industry regulations and standards. The risk of substitution remains relatively low due to high switching costs and the critical nature of property management systems in hotel operations. PMS software company offerings are increasingly pivotal in meeting these demands, with PMS brands focusing on niche markets.

Hospitality Property Management Software (PMS) Market Leaders

  1. Oracle Corporation

  2. Booking Ninjas

  3. Clock Software Ltd.

  4. Infor Equity Holdings LLC

  5. Stayntouch, Inc.

  6. *Disclaimer: Major Players sorted in no particular order
Hospitality Property Management Software (PMS) Market Concentration
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Hospitality Property Management Software (PMS) Market News

  • September 2024: Hyatt Hotels Corporation has teamed up with Oracle's OPERA Cloud, designating it as the property management system (PMS) for its worldwide hotel portfolio. This partnership enables Hyatt to unify operations and data management across its expansive network of over 1,000 hotels and all-inclusive properties. With OPERA Cloud's contemporary data platform offering a unified user interface and streamlined processes, Hyatt's team can work more efficiently, ensuring a superior and consistent experience for guests, members, and customers alike.
  • August 2024: Infor has entered into a strategic partnership with ComOps Limited to enhance customer experience and operational efficiency within the hospitality sector. Leveraging ComOps' expertise, Infor aims to strengthen its Hospitality Management Solutions (HMS). This collaboration is designed to provide hospitality organizations with advanced cloud-based tools to optimize operations, drive profitability, and effectively address evolving guest expectations.

Hospitality Property Management Software (PMS) Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitutes
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Analysis of Key Economic Trends

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Growing Adoption from Small and Medium-scale Hotels
    • 5.1.2 Stronger Emphasis on Business Optimization and Customer Retention to Drive Growth in New Markets
  • 5.2 Market Challenges
    • 5.2.1 Integration Challenges with Existing Solutions

6. MARKET SEGMENTATION

  • 6.1 By Deployment
    • 6.1.1 On-premise
    • 6.1.2 Cloud
  • 6.2 By Property Size
    • 6.2.1 Small and Medium Enterprises
    • 6.2.2 Large Enterprises
  • 6.3 By Property Type
    • 6.3.1 Hotels and Resorts
    • 6.3.2 Motels and Lodges
    • 6.3.3 Homestay Accommodations
    • 6.3.4 Service Apartments
    • 6.3.5 Other Property Types
  • 6.4 By Geography***
    • 6.4.1 North America
    • 6.4.1.1 United States
    • 6.4.1.2 Canada
    • 6.4.2 Europe
    • 6.4.2.1 United Kingdom
    • 6.4.2.2 Germany
    • 6.4.2.3 France
    • 6.4.2.4 Italy
    • 6.4.3 Asia
    • 6.4.3.1 China
    • 6.4.3.2 Japan
    • 6.4.3.3 India
    • 6.4.4 Australia and New Zealand
    • 6.4.5 Latin America
    • 6.4.6 Middle East and Africa

7. COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Oracle Corporation
    • 7.1.2 Booking Ninjas
    • 7.1.3 Clock Software Ltd.
    • 7.1.4 Infor Equity Holdings LLC
    • 7.1.5 Stayntouch, Inc.
    • 7.1.6 Planet
    • 7.1.7 Mews Systems
    • 7.1.8 Maestro PMS
    • 7.1.9 Springler-Miller Systems
    • 7.1.10 Guestline Limited
    • 7.1.11 Cloudbeds
    • 7.1.12 Amadeus Hospitality
    • 7.1.13 Agilysys NV LLC
    • 7.1.14 innRoad Hotel Management Software
    • 7.1.15 AppFolio, Inc.
  • *List Not Exhaustive

8. INVESTMENT ANALYSIS

9. FUTURE OF THE MARKET

**Subject to Availability
***In the final report, Asia, Australia, and New Zealand will be studied together as 'Asia Pacific' and Latin America and Middle East and Africa will be considered together as 'Rest of the World.' The Geography section will also include Rest of Europe and Asia Pacific
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Hospitality Property Management Software (PMS) Industry Segmentation

The hospitality property management software (HPMS) market is defined based on the revenues generated from the software and services used in various property types, such as hotels and resorts, motels and lodges, homestay accommodations, service apartments, and other property types. The analysis is based on the market insights captured through secondary research and primary. The market also covers the major factors impacting the market’s growth in terms of drivers and restraints.

The hospitality property management software (PMS) market is segmented by deployment (on-premises and cloud), by property size (small and medium enterprises and large enterprises), by property type (hotels and resorts, motels and lodges, homestay accommodations, and service apartments, other property types), and geography (North America [United States and Canada], Europe [United Kingdom, Germany, France, Italy, and Rest of Europe], Asia Pacific [China, Japan, India, Australia, and Rest of Asia Pacific], Rest of the World [Latin America and Middle East and Africa]). The market sizes and forecasts are provided in terms of value (USD) for all the given segments.

By Deployment On-premise
Cloud
By Property Size Small and Medium Enterprises
Large Enterprises
By Property Type Hotels and Resorts
Motels and Lodges
Homestay Accommodations
Service Apartments
Other Property Types
By Geography*** North America United States
Canada
Europe United Kingdom
Germany
France
Italy
Asia China
Japan
India
Australia and New Zealand
Latin America
Middle East and Africa
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Hospitality Property Management Software (PMS) Market Research Faqs

How big is the Hospitality Property Management Software Market?

The Hospitality Property Management Software Market size is expected to reach USD 1.62 billion in 2025 and grow at a CAGR of 7.14% to reach USD 2.26 billion by 2030.

What is the current Hospitality Property Management Software Market size?

In 2025, the Hospitality Property Management Software Market size is expected to reach USD 1.62 billion.

Who are the key players in Hospitality Property Management Software Market?

Oracle Corporation, Booking Ninjas, Clock Software Ltd., Infor Equity Holdings LLC and Stayntouch, Inc. are the major companies operating in the Hospitality Property Management Software Market.

Which is the fastest growing region in Hospitality Property Management Software Market?

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).

Which region has the biggest share in Hospitality Property Management Software Market?

In 2025, the North America accounts for the largest market share in Hospitality Property Management Software Market.

What years does this Hospitality Property Management Software Market cover, and what was the market size in 2024?

In 2024, the Hospitality Property Management Software Market size was estimated at USD 1.50 billion. The report covers the Hospitality Property Management Software Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Hospitality Property Management Software Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

Hospitality Property Management Software (PMS) Market Research

Mordor Intelligence delivers a comprehensive analysis of the hospitality property management software industry. We leverage our extensive expertise in hospitality management services research. Our latest report examines the evolving landscape of hotel PMS solutions. It covers everything from cloud-based property management systems to on-premise property management software. The analysis encompasses hospitality software companies, hotel software companies, and leading PMS vendors across global markets. We pay particular attention to emerging technologies and smart hotel solution implementations.

The report provides stakeholders with actionable insights into hotel property management systems. It is available in an easy-to-read report PDF format for immediate download. We thoroughly examine PMS for serviced apartments, small hotel PMS requirements, and full service hotel property management system capabilities. Our analysis benefits various industry participants, from hotel PMS providers to property owners. It offers a detailed evaluation of hospitality industry software trends, PMS sector developments, and regional market dynamics. The report includes comprehensive profiles of major hotel property management system vendors and emerging players. It also provides a detailed analysis of hospitality market size and growth projections.