Feasibility Analysis for FBO Services in East Africa
3 Min Read
The Airport Lounges Market Report is Segmented by Service Type (Food and Beverage, Connectivity and Entertainment, and Passenger Services), Lounge Ownership (Airline, Airport, and Government; and Privately Owned), Lounge Class (Economy Lounge and Premium Lounge), and Geography (North America, Europe, Asia-Pacific, South America, and the Middle East and Africa). The Market Forecasts are Provided in Terms of Value (USD).
Market Overview
| Study Period | 2019 - 2031 |
|---|---|
| Market Size (2026) | USD 10.53 Billion |
| Market Size (2031) | USD 13.95 Billion |
| Growth Rate (2026 - 2031) | 5.78 % CAGR |
| Fastest Growing Market | Asia Pacific |
| Largest Market | Asia Pacific |
| Market Concentration | Medium |
Major Players![]() *Disclaimer: Major Players sorted in no particular order Image © Mordor Intelligence. Reuse requires attribution under CC BY 4.0. |

The airport lounges market size stands at USD 10.53 billion in 2026 and is projected to reach USD 13.95 billion by 2031, reflecting a 5.78% CAGR during the forecast period. The airport lounges market is moving from a cost-center mindset to a revenue-generating model as airports and airlines convert premium spaces into ancillary-spend engines that tap both frequent flyers and card-linked mass-premium travelers. Food inflation, passenger expectations for wellness amenities, and the proliferation of credit-card programs are reshaping lounge economics, while biometric entry promises higher throughput at lower staffing costs. Operators that master these levers are capturing share in the airport lounges market, particularly in growth corridors across Asia-Pacific. Independent providers are also challenging carrier-controlled facilities, forcing airlines to increase experiential differentiation or risk losing premium traffic to open-access competitors. At the same time, airport authorities are incorporating lounges into their master plans to secure non-aeronautical revenue, which reinforces the long-term expansion trajectory of the airport lounges market.
Key Report Takeaways
Driver Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline | |||
|---|---|---|---|---|---|---|
Revival of premium and business travel demand across international routes Revival of premium and business travel demand across international routes | +1.20% | Global- strongest on North America–APAC corridors | Medium term (2-4 years) | (~) % Impact on CAGR Forecast:+1.20% | Geographic Relevance:Global- strongest on North America–APAC corridors | Impact Timeline:Medium term (2-4 years) |
Accelerated lounge investments fueled by airport commercialization initiatives Accelerated lounge investments fueled by airport commercialization initiatives | +0.90% | Asia-Pacific, Middle East | Long term (≥4 years) | |||
Diversification of lounge offerings through curated food menus and regionally inspired cuisines Diversification of lounge offerings through curated food menus and regionally inspired cuisines | +0.60% | Global- premium positioning in APAC and Middle East | Short term (≤2 years) | |||
Deployment of contactless and biometric solutions to enhance passenger throughput Deployment of contactless and biometric solutions to enhance passenger throughput | +0.70% | North America, Europe, APAC hubs | Medium term (2-4 years) | |||
Growth of secondary airport hubs in emerging aviation markets worldwide Growth of secondary airport hubs in emerging aviation markets worldwide | +0.50% | APAC, Latin America, Africa | Long term (≥4 years) | |||
Rising demand for sustainable and carbon-neutral lounge operations aligned with ESG objectives Rising demand for sustainable and carbon-neutral lounge operations aligned with ESG objectives | +0.40% | Europe, North America, later APAC | Long term (≥4 years) | |||
| Source: Mordor Intelligence | ||||||
Revival of Premium and Business Travel Demand Across International Routes
International premium-cabin bookings rose 23% year-over-year in the first half of 2025, with long-haul traffic between North America and Asia-Pacific exceeding 2019 volumes by 12%.[1]Amadeus, “Travel Industry Insights 2025,” amadeus.com Hub airports are reallocating lounge capacity toward international gates, and operators are refreshing product tiers to capture higher-yield travelers who resume face-to-face engagement. Airline-controlled lounges are investing in noise-isolated work pods, while independent providers enlarge shower suite footprints to serve travelers emerging from red-eye flights. The durability of this driver hinges on corporate margins; a demand slowdown would hit premium traffic before leisure volumes, exposing operators reliant on business travelers. Nonetheless, near-term momentum continues to lift the airport lounges market toward its 2031 targets.
Accelerated Lounge Investments Fueled by Airport Commercialization Initiatives
Asia-Pacific and Middle East airport authorities are embedding lounges into public-private concession frameworks. Heathrow has earmarked GBP 1.30 billion (USD 1.74 billion) of its 2024-2030 plan for commercial infrastructure, which is expected to increase lounge seat capacity by 18% by 2028. Changi granted Plaza Premium a 15-year concession covering four lounges with revenue-sharing terms tied to traffic growth.[2]Plaza Premium Group, “Expansion Strategy 2024,” plaza-network.com India’s Airports Authority requires terminals that exceed 10 million passengers to dedicate 2% of their commercial space to lounges, creating a structural tailwind across 25 airports. These initiatives anchor long-term growth in the airport lounges market while redistributing power from airlines to airport landlords.
Diversification of Lounge Offerings Through Curated Food Menus and Regionally Inspired Cuisines
Operators are moving beyond generic buffets into chef-curated menus that echo local culinary identities. Qantas reopened its First Lounge in Sydney, featuring dishes crafted by chef Neil Perry, including those made with kangaroo and barramundi.[3]Qantas Airways, “First Lounge Sydney Renovation,” qantas.com United redesigned Polaris menus in collaboration with Michelin-starred partners, increasing per-guest food costs by 30% while boosting satisfaction scores by 15%. Asia-Pacific carriers that historically weaponized culinary differentiation now set experiential benchmarks independent operators must meet to justify access fees. While premium dining drives dwell time and spend, the model requires precise cost control to preserve margins in the airport lounges market.
Deployment of Contactless and Biometric Solutions to Enhance Passenger Throughput
IATA noted that 47% of airports had biometric boarding gates by 2025, up from 31% in 2023, and 62% of airlines intend to implement biometric lounge entry by 2027. SITA reported biometric check-in slashes entry time from 90 seconds to under 15 seconds, supporting higher passenger volumes without enlarging footprints.[4]SITA, “Air Transport IT Insights 2025,” sita.aero Partnerships with TSA PreCheck and CLEAR extend credentials from security lanes into lounges, creating seamless flows that boost utilization rates. Compliance costs remain a headwind in the EU and China, but adoption remains pivotal to the airport lounges market as throughput optimization mitigates real-estate constraints.
Restraint Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline | |||
|---|---|---|---|---|---|---|
Fluctuating airline profitability cycles limiting capital investment in lounge infrastructure Fluctuating airline profitability cycles limiting capital investment in lounge infrastructure | -0.80% | Global- most acute in North America and Europe | Medium term (2-4 years) | (~) % Impact on CAGR Forecast:-0.80% | Geographic Relevance:Global- most acute in North America and Europe | Impact Timeline:Medium term (2-4 years) |
Space constraints at high-traffic terminals restricting lounge expansion opportunities Space constraints at high-traffic terminals restricting lounge expansion opportunities | -0.60% | North America, Europe, APAC mega-hubs | Long term (≥4 years) | |||
Regulatory challenges related to biometric systems and passenger data privacy Regulatory challenges related to biometric systems and passenger data privacy | -0.40% | Europe (GDPR leadership), China, wider APAC | Medium term (2-4 years) | |||
High operational costs and affordability High operational costs and affordability | -0.50% | Global, most acute for independent operators | Short term (≤ 2 years) | |||
| Source: Mordor Intelligence | ||||||
Fluctuating Airline Profitability Cycles Limiting Capital Investment in Lounge Infrastructure
US carriers posted an average operating margin of 8.2% in 2024, down from 12.10% in 2019, as jet fuel and labor costs increased by 18-22%. Lufthansa reduced lounge capital expenditures by 31% in 2024 to prioritize A350 deliveries and digital retail platforms. When airlines retrench, new lounge projects often slide down the priority list because returns accrue over long horizons. Independent operators with access to private capital can fill gaps, but fragmented demand and concession risk still deter investment at smaller airports. Cyclical pressure, therefore, moderates expansion in parts of the airport lounges market tied heavily to carrier funding.
Space Constraints at High-traffic Terminals Restricting Lounge Expansion Opportunities
Prime real estate in legacy hubs can command annual rates exceeding USD 1,000 per square meter, and many terminals operate near full capacity. Heathrow operates at 98% of its permitted throughput, leaving little room for new lounge construction without displacing revenue-generating retail. New York JFK’s Terminal 4 redevelopment allocated just 3,200 square meters to lounges for 21 million passengers. Operators are therefore building vertical, multi-story facilities and applying surge-pricing algorithms to manage demand. Even with creative designs, space scarcity remains a structural drag on the airport lounges market’s long-run supply growth.
By Service Type: Experiential Services Outpace Food Revenue
Passenger services are forecasted to outpace the airport lounges market size for food and beverage, growing at a 5.95% CAGR through 2031. The segment’s uptick reflects travelers’ preference for wellness pods, shower suites, and productivity zones that convert dwell time into recovery or work sessions. Food and beverage maintained 52.44% of 2025 revenue; however, rising ingredient costs are squeezing margins, prompting operators to price-cap buffets while upselling premium à la carte menus. Connectivity and entertainment occupy the middle ground, fueled by ubiquitous 5G and satellite internet that invites streaming and cloud collaboration.
The pivot toward experiential services aligns with a 2025 IATA survey in which 64% of premium passengers ranked showers and sleep pods above dining quality. Operators like Plaza Premium now allocate 40% of new-build capital expenditure to wellness amenities, compared to 25% to kitchens. Starlink deployments enable uninterrupted video calls, transforming lounges into virtual offices. The airport lounges market, therefore, rewards flexible, modular fit-outs that accommodate evolving service mixes, while legacy buffet-centric spaces risk obsolescence without costly retrofits.

Note: Segment shares of all individual segments available upon report purchase
By Lounge Ownership: Public-Sector Operators Gain Share
Public-sector entities captured 63.12% of 2025 revenue and are expanding faster than the overall airport lounges market at a 6.92% CAGR through 2031. State-backed airport companies in Asia-Pacific and the Middle East leverage low-cost funding to build capacity ahead of demand, cross-subsidizing lounges with aeronautical income. Private operators focus on secondary airports and aggregator models that bundle access from multiple carriers.
Gatwick channeled GBP 180 million (USD 241.72 million) toward doubling lounge capacity by 2028 to lift non-aeronautical revenue. Priority Pass, meanwhile, aims to reach 1,500 lounges in 148 countries by 2025, showcasing breadth rather than depth.[5]Priority Pass, “Global Network Expansion 2025,” prioritypass.com This bifurcation suggests that the airport lounges market will split into state-owned, flagship hubs offering high-capex, signature lounges, and private networks trading on scale and card partnerships. Regulation exerts limited influence because ownership decisions are primarily driven by airport concession policies rather than consumer-protection statutes.
By Lounge Class: Economy Segment Disrupts Premium Dominance
Economy lounges are forecasted to grow at a 6.67% CAGR, closing the gap with premium facilities that still command 56.47% of the 2025 airport lounges market size. Credit-card entry privileges democratize lounge access, expanding the customer base far beyond the 2-3% of passengers with elite status. Economy facilities priced at USD 25-35 per visit absorb overflow and preserve exclusivity in premium spaces.
American Express reported 18 million lounge visits by Platinum Cardholders in 2024, a 34% increase from 2023, with economy lounges accounting for a significant portion of the additional traffic. Premium operators now cordon off private dining rooms or spa zones to justify higher fees. If economy offerings deliver adequate comfort at half the price, premium tiers must evolve around elevated culinary, wellness, and privacy features, driving ongoing capital expenditures that compress margins yet sustain segmentation within the airport lounges market.

The Asia-Pacific region leads the airport lounges market, accounting for 31.14% of the 2025 revenue and a 7.76% CAGR projection to 2031, driven by the growth of secondary hubs in India, Vietnam, and Indonesia. India’s passenger traffic reached 398 million in 2025, prompting the allocation of mandatory lounge space across 25 airports. China’s domestic lounge utilization climbed to 78% in 2025 from 62% in 2023, while Singapore Airlines poured SGD 45 million (USD 34.19 million) into SilverKris upgrades featuring biometric entry and wellness zones. Demographics and state infrastructure investment ensure that the Asia-Pacific region remains the fastest-growing market in the airport lounges sector.
North America accounts for roughly 25-27% of revenue, underpinned by extensive card partnerships that normalize lounge access across affluent demographics. United opened its eighth Polaris Lounge at Newark in 2024 to defend share on competitive transatlantic routes. Real-estate scarcity constrains greenfield growth, but renovation programs sustain incremental capacity. Europe trails slightly in growth, yet it benefits from clear GDPR frameworks that facilitate the deployment of biometrics. Heathrow’s GBP 2.30 billion (USD 2.89 billion) terminal upgrade, which will be completed through 2026, embeds lounge expansion as a key pillar of its strategy.
The Middle East and Africa, as well as South America, jointly represent a smaller slice of the airport lounges market but house strategic transit hubs. Dubai and Doha host mega-lounges to support intercontinental wave-banks, while São Paulo-Guarulhos awarded three new concessions in 2024 under Brazil’s privatization agenda. Africa’s lounge footprint remains modest, yet the African Continental Free Trade Area and rising intra-African connectivity will unlock future demand. Across these regions, first-mover independent operators can secure long-term concessions and ride traffic inflections as economies mature.


The airport lounges market remains moderately fragmented, with the top 10 operators controlling a major share of global capacity, leaving regional carriers and single-airport independents to serve the balance. Airline-operated lounges benefit from captive premium traffic but face less direct competition, whereas aggregators like Priority Pass Limited, Plaza Premium Group, and Dragonpass International Ltd battle on network breadth and price. Biometric technology has become a competitive differentiator: operators adopting IATA's One ID standard have trimmed staffing costs by up to 30%.
Plaza Premium's USD 300 million build-out targets underserved secondary airports across Asia-Pacific and the Middle East, embracing geographic arbitrage before rivals arrive. Airport Dimensions secured a 15-year Heathrow Terminal 5 concession for four lounges, demonstrating the landlord's preference for specialist partners that assume capex risk. Smaller challengers deploy prefabricated modular lounges that can be installed within eight weeks, enabling rapid concessions during terminal refurbishments. Larger incumbents hesitate to follow for fear of brand dilution, opening tactical openings in the airport lounges market.
White-space opportunities are concentrated in Africa, Latin America, and Tier 2 Asia-Pacific cities, where lounge penetration lags behind traffic growth. Priority Pass outpaced rivals by adding 120 locations in 2025, raising total coverage to 1,500 lounges across 148 countries. Independent networks also negotiate revenue-share deals with card issuers to stabilize income against cyclical airline demand. Technology, geography, and service innovation, therefore, represent the key battlegrounds shaping competitive dynamics in the airport lounges market.
*Disclaimer: Major Players sorted in no particular order
1. INTRODUCTION
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET LANDSCAPE
5. MARKET SIZE AND GROWTH FORECASTS (VALUE)
6. COMPETITIVE LANDSCAPE
7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK
| By Service Type | Food and Beverage | ||
| Connectivity and Entertainment | |||
| Passenger Services | |||
| By Lounge Ownership | Airline, Airport, and Government | ||
| Privately Owned | |||
| By Lounge Class | Economy Lounge | ||
| Premium Lounge | |||
| By Geography | North America | United States | |
| Canada | |||
| Mexico | |||
| Europe | United Kingdom | ||
| France | |||
| Germany | |||
| Italy | |||
| Rest of Europe | |||
| Asia-Pacific | China | ||
| India | |||
| Japan | |||
| South Korea | |||
| Rest of Asia-Pacific | |||
| South America | Brazil | ||
| Rest of South America | |||
| Middle East and Africa | Middle East | United Arab Emirates | |
| Saudi Arabia | |||
| Qatar | |||
| Rest of Middle East | |||
| Africa | South Africa | ||
| Rest of Africa | |||
Feasibility Analysis for FBO Services in East Africa
3 Min Read
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