Telecom Billing Revenue Management Market - Growth, Trends, Forecast(2022 - 2027)

Telecom Billing Revenue Management Market is segmented by Deployment (On-premise, Cloud), Type (Software, Service) Operator ( Mobile Operators, Internet Service Provider), Geography.

Market Snapshot

Telecom Billing Revenue Management Market Size
Study Period: 2020-2025
Base Year: 2021
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: >9.6 %
Telecom Billing Revenue Management Market Major Player

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Market Overview

Telecom Billing Revenue Management Market was valued at USD 17.92 billion in 2019, and it is expected to reach USD 46.35 billion by 2025, registering a CAGR greater than 9.6% during the forecast period, 2020 to 2025. Communication Service Providers (CSP) around the world are experiencing an increase in the number of subscribers, which is causing major issues including network congestion, and call drops. Thereby, users, in order to curb these issues, have started to demand CSPs to deploy efficient and effective billing and revenue management systems.

  • In the last decade, the global telecom market has changed dramatically, from the rise of cloud-native business that interacts with customers via the internet to the rapid migration of content, applications, and services to the cloud. CSP providers have spent billions upgrading its network to deliver the demand. However, many CSPs continue to operate with traditional business support systems that lack modern revenue management capabilities. Therefore, many CSPs worldwide are starting to adopt modern billing revenue management systems.
  • Telecom Billing Revenue Management platform solutions enable telecom service providers to launch the latest services in the market and help leverage their customer relationships. and develop a sense of harmony between the service providers and end-users. Also, the emergence of software-as-a-service (SaaS) platform is further leveraging market growth.
  • Vendors in the telecom industry use these software solutions to help detect and manage anomalies in the spectrum and eventually decrease operational costs. Also, these tech-enabled programs further assist the CSPs help increase their revenue by rectifying problems and deploying new measures to optimize the network service and visibility.
  • Further, in the current market scenario, CSPs require real-time billing and policy control capabilities to help seize and monetize opportunities that involve all-IP 5G means including new use cases, devices, business models, and partnerships. With the growing complexity managing diverse partners, its further presenting challenges such as efficiently managing partners, including interconnect, wholesale, OTT/content players, distributors, interconnect, MVNO, and agents, among others.
  • Additionally, with the digital economy accelerating consumption, traditional billing systems are no longer able to keep up owing to the lack of on-demand design or customization. With the new generation billing systems, build on the agile principles in terms of services and products through a flexible business rule engine. The business script helps CSP reduce the time-to-market (TTM) from months to hours. Thereby are driving demand among the end-users.
  • The recent outbreak of the COVID-19 pandemic has resulted in a shift of companies towards work from home policies. This remote work from home has increased the data consumption from the telecom towers. For instance, two Indian telecom operators reported substantial revenue and earnings before interest, taxes, depreciation, and amortization (EBITDA) growth in the three months ending June (Q1 FY2021) due to tariff growth and higher data usage, defying the economic slowdown from the countrywide lockdown of 68 days up to May-end. The increasing number of devices using the internet for work from home through mobile phones is resulting in an increase in data usage. This increases the demand for telecom billing and revenue management.

Scope of the Report

Telecom Billing Revenue Management refers to solutions that support the telecom stakeholders' support the business processes for the generation, capture, collection, and assurance of the revenue. The role of billing has become ever more important as the CSPs seek to offer greater value and loyalty to their customers.

By Deployment
By Type
By Operator
Mobile Operator
Internet Service Provider
North America
Rest of Europe
Asia Pacific
Rest of Asia Pacific
Latin America
Middle-East and Africa

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Key Market Trends

Mobile Operators to Account Major Market Share

  • The proliferation of smartphone users, coupled with numerous mobile applications, has enabled unprecedented growth in subscribers. For instance, as of 2020, there are around 3.5 billion smartphone users worldwide. This has resulted in significant demand in the capacity of mobile network providers. The mobile operators leverage the demand by deploying new technologies such as 5G, Volte, and Vowifi by adding networking capacities. Evidently, the OSS / BSS carrier-class billing solutions also need to keep up the pace and are required to support millions of simultaneous transactions.
  • Also, owing to the increase in the competitive landscape of the telecom industry worldwide, led by innovations in network capabilities, service, and other customer experience management enhancements are enabling the mobile operators to focus on strategies to help accelerate new product and service launches backed by robust revenue-sharing model. By leveraging solutions such as telecom billing revenue management, operators can automate the business process, such as maintaining billing accuracy and improving customer experience by managing the end-to-end disputes.
  • Additionally, the solution would also enable mobile operators to save costs by eliminating the frauds associated with managing the stakeholders' revenue shares. For instance, According to the Communications Fraud Control Association (CFCA), mobile operators worldwide lose around USD38 billion annually due to fraud and uncollected revenues.
Telecom Billing Revenue Management Market Trends

North America to Hold Major Share

  • North America is expected to hold a significant market major due to its significantly mature telecom industry. For instance, followed by several commercial 5G launches by major US mobile operators, the region has prominent 5G coverage. In fact, GSMA study estimates that 5G adoption in North America is rising to 46% by 2025, i.e., 200 5G connections.
  • The study further reveals that around 321 million unique mobile subscribers in North America in 2018 represented 83% of the population. Additionally, by 2025 the number is forecasted to 345 million, i.e., 85% of the population. With the increasing number of subscriber penetration coupled with high consumer spending on various mobile services and also the presence of a few of the prominent players in the region, including Amdocs, Oracle, CSG International, and HPE, among others is set to leverage the market growth.
  • Additionally, Post COVID-19 situation as the region emerges from lockdown, the backdrop of new ways of working, and potential shifts in the dominant globalization telecom model in the region enable the acceleration in the rate of automation of services. These services, including billing and revenue management. This instance is expected to further leverage the market growth going forward.
Telecom Billing Revenue Management Market Growth

Competitive Landscape

The telecom billing revenue management market is very competitive and moving towards the fragmented stage as the market currently consists of many players. Several key players in the global telecom billing revenue management market are in constant efforts to bring product advancements. A few prominent companies are entering into collaborations, and are also expanding their footprints in developing regions to consolidate their positions in the market. The major players are Ericsson, Huawei Technologies, SAP SE, and Oracle Corp. among others.

  • February 2020 - Huawei launched Convergent Billing System (CBS) R20, its first 5G SA network-based monetization solution. The solution has already been deployed over the stc Kuwait 5G SA’s network, where as the Dedicated Access was offered to enterprises with guaranteed Service Level Agreements (SLAs).

Table of Contents


    1. 1.1 Study Assumptions & Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Growing Number of Cellular or Mobile Subscribers

      2. 4.2.2 Growing Complexities in Revenue Sharing Across the Telecom Ecosystem

    3. 4.3 Market Restraints

      1. 4.3.1 Presence of Stringent Telecom Regulations

    4. 4.4 Porters Five Force Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

    5. 4.5 Assessment of COVID-19 Impact on the Industry


    1. 5.1 By Deployment

      1. 5.1.1 On-premise

      2. 5.1.2 Cloud

    2. 5.2 By Type

      1. 5.2.1 Software

      2. 5.2.2 Service

    3. 5.3 By Operator

      1. 5.3.1 Mobile Operator

      2. 5.3.2 Internet Service Provider

    4. 5.4 Geography

      1. 5.4.1 North America

        1. US

        2. Canada

      2. 5.4.2 Europe

        1. Germany

        2. UK

        3. France

        4. Rest of Europe

      3. 5.4.3 Asia Pacific

        1. India

        2. China

        3. Japan

        4. Rest of Asia Pacific

      4. 5.4.4 Latin America

      5. 5.4.5 Middle-East and Africa


    1. 6.1 Company Profiles

      1. 6.1.1 NetCracker Technology Corporation

      2. 6.1.2 CSG Systems International Inc.

      3. 6.1.3 Oracle Corporation

      4. 6.1.4 Telefonaktiebolaget LM Ericsson

      5. 6.1.5 Huawei Technologies Co., Ltd.

      6. 6.1.6 SAP Se

      7. 6.1.7 Nokia Oyj

      8. 6.1.8 Comarch SA

      9. 6.1.9 Optiva, Inc.

      10. 6.1.10 Enghouse Networks

      11. 6.1.11 Sterlite Technologies Limited

      12. 6.1.12 Intracom Telecom SA

    2. *List Not Exhaustive


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Frequently Asked Questions

The Telecom Billing Revenue Management Market market is studied from 2020 - 2025.

The Telecom Billing Revenue Management Market is growing at a CAGR of >9.6% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2021.

Oracle Corporation, Telefonaktiebolaget LM Ericsson, Huawei Technologies Co., Ltd., SAP Se, Nokia Oyj are the major companies operating in Telecom Billing Revenue Management Market.

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