Telecom Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The Report Covers Global Telecom Data Analytics Market Growth, Forecast & Industry Trends and it is Segmented by Application (Customer Analytics, Network Analytics, Market Analytics, Price Analytics, Service Analytics), Deployment (Cloud and On-premises), and Geography. The market size and forecasts are provided in terms of value (USD billion) for all the above segments.

Telecom Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Telecom Analytics Market Size

Telecom Analytics Market Summary
Study Period 2019 - 2030
Market Size (2025) USD 8.22 Billion
Market Size (2030) USD 13.74 Billion
CAGR (2025 - 2030) 10.82 %
Fastest Growing Market Asia Pacific
Largest Market North America
Market Concentration Low

Major Players

Telecom Analytics Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of Telecom Analytics Market with other markets in Technology, Media and Telecom Industry

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Telecom Analytics Market Analysis

The Telecom Analytics Market size is estimated at USD 8.22 billion in 2025, and is expected to reach USD 13.74 billion by 2030, at a CAGR of 10.82% during the forecast period (2025-2030).

The need for reducing churn is more important than ever, as the competition is increasing with the incidence of new entrants, who provide lucrative deals that are generally inexpensive than the incumbents. In addition, the increasing amount of unstructured and structured data requires effective analysis to get more profound insights into customer behavior and preferences. Real-time service usage patterns motivate these companies to adopt analytics.

  • The telecom analytics market combines various sophisticated business intelligence (BI) technologies that satisfy the complex demands of the telecom industry. These include developing sales, reducing churn and deception, enhancing risk management, and decreasing operational costs. Hence, telecom organizations are adopting advanced analytics-driven data solutions for faster and simpler processing of only relevant data, helping them achieve timely and accurate insights using network analytics such as data mining and predictive analytics.
  • Moreover, the telecommunications industry is entering a new era and increasing need for a new customer focus - enterprises instead of consumers, new technologies in 5G and the cloud, and fundamentally new ways of working to deliver agile, faster services using analytics and data science. As of January 2023, the GSA reports that there are 243 commercial 5G deployments worldwide, with 112 operators investing in standalone 5G. This commercialization will lead to new B2B and B2B2X applications. In doing so, operators need to ensure that they can serve these customers beyond simply expanding capacity or flexibly changing service levels and resources.
  • For instance, in February 2023, Oracle Corporation announced to release the second application in our Network Analytics portfolio, the Oracle Network Analytics Data Director which enables operators to flexibly integrate their 5G core into their existing operational tools, even for network functions that are not provided by Oracle. Oracle Communications Network Analytics Data Director basically ingests traffic from various sources such as Oracle 5G network functions such as Service Communication Proxy (SCP) and Network Repository Function (NRF) and distributes it to subscriber applications.Both incoming and outgoing data are encrypted, allowing users to guarantee end-to-end data transfer.
  • Telecom analytics service is expected to be hosted on the cloud because of the large number of mobile users worldwide. Hence, cloud hosting is also set to expand further due to the continuous rise in the consumer base. Thus, the adoption of this technology by communications service providers (CSPs) is growing significantly.
  • Telecom analytics has been helping communications service providers (CSPs) to boost productivity, enhance customer satisfaction, and grow revenues. For instance, Nokia Corporation's Nokia AVA analytics and insights helped many leading telecom companies re-engineer their market measurement products. POST Luxembourg, a Tier-1 service provider, used Nokia AVA to proactively identify and solve 97% of network issues before they could affect subscribers. Moreover, Hutchison 3 Indonesia improved the spectral efficiency of its network by 17%. Additionally, Vodafone solves network issues up to 30% faster by using Bell Labs machine learning algorithms that detect anomalies and help automate root cause analysis.
  • The improvements in data infrastructure have enabled the use of analytics in the telecom industry, owing to which data-rich carriers can yield meaningful intelligence to transform their businesses. Telecom analytics allows pages to merge and analyze customer data related to spending and plans and behaviour data like internet usage or duration of networking activities.
  • Due to the proliferation of smart devices and the increasing use of IP networks, the telecom industry is experiencing a resurgence of communications fraud. As attacks can come from any source, scam has emerged as the most troublesome problem for the telecom market. Due to this, authorities are initiating regulations for the telecoms sector safety. In India, the Telecom Regulatory Authority of India has issued stringent rules and penalties for failing to meet the voice quality benchmark. It is expected to increase the demand for network analytics solutions in the country.
  • During the COVID-19 pandemic outbreak, the overall utilization of telecom analytics has expanded. Due to the factors like the increased pressure on broadband caused by the ability to work from home, the rise in online streaming platforms, improved visibility of internal processes, and essential operations by telecom analytics, the demand for telecom analytics has grown during the active lockdown period.

Telecom Analytics Industry Overview

The Telecom Analytics Market is very competitive and moving towards the fragmented stage as the market currently consists of many players. Several key players in the global telecom analytics market are in constant efforts to bring product advancements. A few prominent companies are entering into collaborations and expanding their footprints in developing regions to consolidate their positions in the market. The major players are Huawei Technologies, SAP SE, and Oracle Corp.

  • March 2023- IBM Corporation announced to provide intelligent automation software to Telecom Egypt (TE) to implement an umbrella solution for all its operations support systems (OSS) on mobile, fixed, and core networks. Telecom Egypt will adopt IBM Cloud Pak for Watson AIOps deployed on RedHat OpenShift to implement an IBM Robotic Process Automation (RPA) solution. The solution provides TE with a holistic view of its entire IT environment to help them innovate faster, reduce operating costs, and minimize the time to troubleshoot and resolve network-related incidents.
  • February 2023- Bharti Airtel announced to build an AI-based solution by collaborating with NVIDIA to improve the overall customer experience for all inbound calls to its contact center. The company runs an automated speech recognition algorithm on 84% of its calls coming into its contact centers. This will help the company identify improvement areas for the agent when interacting with the consumers, leading to a better customer experience. The company has leveraged the NVIDIANeMo conversational AI toolkit to develop this specialized speech application and NVIDIA AI enterprise software suite. 

Telecom Analytics Market Leaders

  1. Oracle Corporation

  2. IBM Corporation

  3. SAP SE

  4. Microsoft Corporation

  5. Huawei Technologies Co. Ltd

  6. *Disclaimer: Major Players sorted in no particular order
Telecom Analytics Market Concentration
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Telecom Analytics Market News

  • February 2023- Nokia Corporation announces the launch of AVA Customer and Mobile Network Insights, a cloud-native analytics software solution that simplifies 5G network data collection and analysis and delivers powerful, most cost-effective analytics to communications service providers (CSPs). With the help of machine learning and AI tools, the solution help to support automated and intelligent solution decision-making based on correlated reports generated from data across 5G networks. 
  • July 2022 - Oracle introduced Oracle Construction Intelligence Cloud Analytics. It addressed the issue of integrating data from various applications to diagnose problems accurately, anticipate dangers, and guide future activities faced by engineering and construction companies. The owners and contractors may now have a thorough knowledge of performance across all their operations due to the new solution, which combines data from Oracle Smart Construction Platform applications. With this knowledge, businesses can swiftly identify problems, fix them, and focus on strategies to promote continuous improvement throughout project planning, asset building, and asset operation.

Telecom Analytics Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. Market Insights

  • 4.1 Market Overview
  • 4.2 Value Chain Analysis
  • 4.3 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.3.1 Threat of New Entrants
    • 4.3.2 Bargaining Power of Buyers
    • 4.3.3 Bargaining Power of Suppliers
    • 4.3.4 Threat of Substitute Products
    • 4.3.5 Intensity of Competitive Rivalry
  • 4.4 Impact of Covid-19 on the Market
  • 4.5 Market Dynamics
    • 4.5.1 The surge in need for churn reduction
    • 4.5.2 Increasing Vulnerability to Fraudulent Activities
  • 4.6 Market Restraints
    • 4.6.1 Lack of Awareness Among Telecom Operators

5. MARKET SEGMENTATION

  • 5.1 By Application
    • 5.1.1 Customer Analytics
    • 5.1.2 Network Analytics
    • 5.1.3 Market Analytics
    • 5.1.4 Price Analytics
    • 5.1.5 Service Analytics
    • 5.1.6 Other Applications
  • 5.2 By Deployment
    • 5.2.1 Cloud
    • 5.2.2 On-premise
  • 5.3 By Geography
    • 5.3.1 North America
    • 5.3.1.1 United States
    • 5.3.1.2 Canada
    • 5.3.2 Europe
    • 5.3.2.1 United Kingdom
    • 5.3.2.2 Germany
    • 5.3.2.3 France
    • 5.3.2.4 Rest of Europe
    • 5.3.3 Asia Pacific
    • 5.3.3.1 China
    • 5.3.3.2 India
    • 5.3.3.3 Japan
    • 5.3.3.4 Rest of Asia Pacific
    • 5.3.4 Rest of the World
    • 5.3.4.1 Latin America
    • 5.3.4.2 Middle East and Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Dell Inc.
    • 6.1.2 Oracle Corporation
    • 6.1.3 IBM Corporation
    • 6.1.4 SAP SE
    • 6.1.5 Microsoft Corporation
    • 6.1.6 InfoFaces Inc.
    • 6.1.7 Accenture PLC
    • 6.1.8 Huawei Technologies Co. Ltd
    • 6.1.9 Teradata Corporation
    • 6.1.10 Wipro Limited
    • 6.1.11 Nokia Corporation
  • *List Not Exhaustive

7. INVESTMENT ANALYSIS

8. MARKET OPPORTUNITIES AND FUTURE TRENDS

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Telecom Analytics Industry Segmentation

Telecom analytics is a type of business intelligence specifically applied and packaged to satisfy the complex needs of telecommunication organizations. Telecom analytics is aimed at decreasing operational costs and maximizing profits by increasing sales, reducing fraud, and improving risk management.

The Telecom Analytics Market is segmented by Application (Customer Analytics, Network Analytics, Market Analytics, Price Analytics, Service Analytics), Deployment (Cloud and On-premise), and Geography.

By Application Customer Analytics
Network Analytics
Market Analytics
Price Analytics
Service Analytics
Other Applications
By Deployment Cloud
On-premise
By Geography North America United States
Canada
Europe United Kingdom
Germany
France
Rest of Europe
Asia Pacific China
India
Japan
Rest of Asia Pacific
Rest of the World Latin America
Middle East and Africa
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Telecom Analytics Market Research FAQs

How big is the Telecom Analytics Market?

The Telecom Analytics Market size is expected to reach USD 8.22 billion in 2025 and grow at a CAGR of 10.82% to reach USD 13.74 billion by 2030.

What is the current Telecom Analytics Market size?

In 2025, the Telecom Analytics Market size is expected to reach USD 8.22 billion.

Who are the key players in Telecom Analytics Market?

Oracle Corporation, IBM Corporation, SAP SE, Microsoft Corporation and Huawei Technologies Co. Ltd are the major companies operating in the Telecom Analytics Market.

Which is the fastest growing region in Telecom Analytics Market?

Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2025-2030).

Which region has the biggest share in Telecom Analytics Market?

In 2025, the North America accounts for the largest market share in Telecom Analytics Market.

What years does this Telecom Analytics Market cover, and what was the market size in 2024?

In 2024, the Telecom Analytics Market size was estimated at USD 7.33 billion. The report covers the Telecom Analytics Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the Telecom Analytics Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

Telecom Analytics Industry Report

Statistics for the 2025 Telecom Analytics market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Telecom Analytics analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.