Offsite Medical Case Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

The Offsite Medical Case Management Market is segmented by Services (Web-Based Case Management Services, Telephone Based Case Management Services), Type of Case, End User and Geography

Offsite Medical Case Management Market Snapshot

Offsite Medical Case Management Market Overview
Study Period: 2018 - 2026
Base Year: 2021
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 4.15 %
Offsite Medical Case Management Market Key Players

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Market Overview

Owing to the prevalence of chronic diseases and increasing geriatric population around the world, the offsite case management marked is expected to grow at significant rates. In addition, growing healthcare spending and the advent of advanced technologies in healthcare and remote healthcare management systems are fuelling market growth. Moreover, high adaptation rates in well-developed regions coupled with high awareness regarding the early intervention of drugs during the medical management is expected to boost the market furthermore. However, the high cost of management systems and the dearth of skilled professionals is believed to hamper the market growth over the forecast period.

Scope of the Report

Medical case management is the collaborative process that enables healthcare providers in recommending treatment plans and appropriate medical care for disabled, injured or diseased patients remotely. Offsite medical management care system market covers the web-based and telephonic based medical management services provided by the different health care providers.

By Service
Web Based Case Management Services
Telephone Based Case Management Services
By Type of Case
Long-Term Diability
Short-Term Disability
Catastrophic Case Management
Chronic Pain Management
By End User
Speciality Clinics
Long Term Care Centers
Short Term Care Centers
Home Care Settings
North America
United States
United Kingdom
Rest of Europe
South Korea
Rest of Asia-Pacific
Middle-East and Africa
South Africa
Rest of Middle-East and Africa
South America
Rest of South America

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Key Market Trends

Web-Based Medical Case Management Segment is Anticipated to Grow at Significant Rates

  • The web-based segment is projected to have traction due to the entry of IT-based healthcare providers and web application based medical management systems. Furthermore, advanced technologies in the segment are fuelling the market growth.
  • Telephonic medical case management segment is prevalent in underdeveloped and developing countries, whereas web-based case management segment is getting traction in developed countries.
  • Long term care centres are gaining traction owing to the favourable regulatory policies and low maintenance cost in using offsite management care.
  • Moreover the growing number of accidents and increasing older population in many regions is expected to boost the market growth over the forecast period.
  • Furthermore, the significant rise in patients with narcotic withdrawal and the growing number of cancer cases are fueling the overall market growth.
Offsite Medical Case Management Market Key Trends

North America Projected to Grow at Notable Rates

North America is projected to have notable growth rate over the forecast period. The factors such as availability of large patient pool, rapid advancement in technologies and increasing healthcare spending are responsible for this growth. As per the report of Centers for Medicare and Medicaid Services (CMS), the healthcare spending in the United States has increased by 4.6%, while per-person health spending has increased by USD 11,172 in 2018. Around 17.7% of the total GDP was spent on healthcare in the country. The Asia Pacific region is projected to have significant growth over the forecast period due to many people suffering from chronic diseases, growing medical tourism and adaptation of advanced technologies in healthcare systems. 

Offsite Medical Case Management Market Growth by Region

Competitive Landscape

The offsite medical case management market is moderately competitive and having a notable number of local and international market players. The key market players operating in the market include Genex Services, LLC, EK Health, Inc., EagleOne Case Management, NaphCare, Inc. and MMRO Inc.

Table of Contents


    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Increasing Geriatric Population and Rising Prevalence of Chronic Diseases

      2. 4.2.2 Technological Advances in the Medical Care Management and Increasing Adaptation

    3. 4.3 Market Restraints

      1. 4.3.1 Lack of Awareness in Developing Regions

      2. 4.3.2 Dearth of Skilled Professionals and High Cost of Management

    4. 4.4 Porter's Five Force Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry


    1. 5.1 By Service

      1. 5.1.1 Web Based Case Management Services

      2. 5.1.2 Telephone Based Case Management Services

    2. 5.2 By Type of Case

      1. 5.2.1 Long-Term Diability

      2. 5.2.2 Short-Term Disability

      3. 5.2.3 Catastrophic Case Management

      4. 5.2.4 Chronic Pain Management

      5. 5.2.5 Others

    3. 5.3 By End User

      1. 5.3.1 Speciality Clinics

      2. 5.3.2 Long Term Care Centers

      3. 5.3.3 Short Term Care Centers

      4. 5.3.4 Home Care Settings

    4. 5.4 Geography

      1. 5.4.1 North America

        1. United States

        2. Canada

        3. Mexico

      2. 5.4.2 Europe

        1. Germany

        2. United Kingdom

        3. France

        4. Italy

        5. Spain

        6. Rest of Europe

      3. 5.4.3 Asia-Pacific

        1. China

        2. Japan

        3. India

        4. Australia

        5. South Korea

        6. Rest of Asia-Pacific

      4. 5.4.4 Middle-East and Africa

        1. GCC

        2. South Africa

        3. Rest of Middle-East and Africa

      5. 5.4.5 South America

        1. Brazil

        2. Argentina

        3. Rest of South America


    1. 6.1 Company Profiles

      1. 6.1.1 Genex Services, LLC

      2. 6.1.2 EK Health, Inc.

      3. 6.1.3 EagleOne Case Management

      4. 6.1.4 Optum

      5. 6.1.5 Europ Assistance

      6. 6.1.6 MMRO Inc.

      7. 6.1.7 NaphCare, Inc.

      8. 6.1.8 Medical CaseManagement Group


    2. *List Not Exhaustive

**Subject to Availability
**Competitive Landscape covers- Business Overview, Financials, Products and Strategies, and Recent Developments

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Frequently Asked Questions

The Offsite Medical Case Management Market market is studied from 2018 - 2026.

The Offsite Medical Case Management Market is growing at a CAGR of 4.15% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2021.

Genex Services, LLC, EK Health, Inc., EagleOne Case Management, NaphCare, Inc., MMRO Inc. are the major companies operating in Offsite Medical Case Management Market.

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