Managed Mobility Service (MMS) refers to the procurement, deployment, and management of mobile devices and apps, PC software, and services that connect out-of-office workers to the enterprise environment. The major driver for the managed mobility service market is the increasing adoption of BYOD (Bring Your Own Device) policies across various industries. Organizations have been adopting BYOD policies, in a bid to enhance productivity, without compromising with the security and privacy at the workplace. Increasing dependency on IT services for enterprise operations, has compelled organizations to look for alternatives to outsource their non-core operations. As the dependency on mobile services for day-to-day operations is growing, corporates are introducing apps and programs for their employees.
The enterprises are constantly opting for solutions that channel a large number of computing devices and create advanced communication infrastructure. With data and applications breaking the boundaries of desktops by becoming available on multiple devices, the concept of integrated workplace has diminished. The policies, such as bring-your-own-device, are increasing the number of devices that needs to be consolidated with the enterprise networks. BYOD has a significant impact on enterprises, as they are realizing the advantages in terms of cost saving, productivity, and flexibility. A survey by Cisco reported that 69% of the IT decision makers favor BYOD as an optimistic addition to workplace policy, as it saves workers’ time. These practices also reduce capital expenditure and increase creative approach of businesses, toward improving workplace satisfaction, maintaining security and productivity along, and providing flexibility. Therefore, the increasing adoption of BYOD policies is leading to the growth of the managed mobility service market.
Manufacturers from all over the world face intense competition. Reliable application delivery maintains the information flow through complex supply chain, and keeps operations running smoothly and inventory moving from warehouse floor to delivery. With the advent of smart manufacturing, owing to the cost effectiveness, small size, and ease of use, mobile devices have become an essential part of the manufacturing process. With the increasing adoption of technological mobility, these devices are becoming one of the core requirements of manufacturing processes, such as production, assembly, and packaging. Mobility offers advantages, such as single-point data transfer, across the network. Smooth and real-time data and information flow significantly improve the response time to suppliers, vendors, and customers, while improving the performance. The extensive use of mobile devices for manufacturing has been able to lure investments in the segment from major players, like Honeywell, who launched Skynax, a mobility management solution that can process instructions and receive critical information regarding delivery, goods in transit, etc.
North America accounted for the largest market share of the managed mobility service market. A significant number of small and medium enterprises (SMEs) in this region adopting MMS solutions and the early adoption of the latest technologies in countries like the United States and Canada, are driving the growth of the market. The adoption of managed mobility services is massive among SMEs, because the implementation of these services does not require an extension of IT resources, as Managed Service Providers (MSPs) handle these services. The increasing penetration of smart mobile devices among organizations and increasing adoption of BYOD policies for connectivity among the employees, to provide flexible services to the customers in the United States and Canada, are leading to the adoption of MMS solutions.
Major Players: - AT&T Inc., Fujitsu Ltd, IBM Corporation, Wipro Ltd, Orange SA, Telefónica SA, Deutsche Telekom AG, Hewlett-Packard, Vodafone Group PLC, Accenture PLC, And Tech Mahindra, amongst others.