Healthcare Content Management System Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

Healthcare Content Management System Market is segmented by Solution (Document Management, Web Content Management, Data Records, and Other Solutions), by End-User (Hospitals & Clinics, Ambulatory Surgical Centers, Other End Users), and Geography (North America, Europe, Asia-Pacific, Middle East, and Africa, South America). The report offers the value (in USD million) for the above segments.

Market Snapshot

Market Snapshot
Study Period: 2019-2027
Base Year: 2021
Fastest Growing Market: Asia-Pacific
Largest Market: North America
CAGR: 12.4 %

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Market Overview

The healthcare content management system market is expected to register a CAGR of 12.4% over the forecast period (2022-2027).

The COVID-19 pandemic has benefited the healthcare content management systems industry by increasing the need for an automated workflow to manage patient documents and data. The need to have data stored digitally for easier management and retrieval has increased as a result of COVID. It facilitates the loading of all content related to a patient and the content of all patients suffering from a particular disease. According to the World Health Organization, from January to April 2020, a total of 3,059,642 people were infected with COVID, with 211,028 deaths. As a result, healthcare content management is extremely useful for storing and retrieving data to analyze the impact of COVID on the population.

The increase in the need to manage the huge influx of data for data and resource management and the rise in technological advancement are the key drivers of the healthcare content management system market. Also, the increase in the number of hospitals and clinics will result in high demand for healthcare content management systems. For example, according to data released by the American Hospital Association in 2022, there are about 6,093 hospitals in the United States. According to the same source, there are about 2,960, 1,228, 951, 207, 635, and 112 non-governmental non-profit community hospitals, investor-owned (for-profit) community hospitals, state and local government community hospitals, federal government hospitals, and non-federal psychiatric hospitals, respectively.

Healthcare content management systems improve the efficiency of healthcare providers by saving time through automated workflow. The industry is growing due to better solutions and modernized technologies, as well as a growing awareness of the need for a modern healthcare system and better data management, leading to more healthcare investment in technology than ever before. This has led to the deployment of more content management systems for healthcare than before and is the main reason for the growing market demand for content management system for healthcare.

For example, in August 2021, the Delhi government plans to launch a cloud-based Health Information Management System (HIMS) that will provide eHealth cards and book online appointments with doctors at government hospitals. In March 2022, Microsoft also announced advancements in healthcare and life sciences cloud technologies with the general availability of Azure Health Data Services and an update to Microsoft Cloud for Healthcare.

However, the security concerns related to healthcare content management system is expected to restrain market growth over the forecast period.

Scope of the Report

As per the scope of this report, the healthcare content management system helps to streamline the workflow by managing contents and documents and is responsible for maintaining the websites of healthcare organizations. The healthcare content management system market is segmented by Solution (Document Management, Web Content Management, Data Records, and Other Solutions), by End-User (Hospitals & Clinics, Ambulatory Surgical Centers, Other End Users), and Geography (North America, Europe, Asia-Pacific, Middle East, and Africa, South America). The market report also covers the estimated market sizes and trends for 17 different countries across major regions, globally. The report offers the value (in USD million) for the above segments.

By Solution
Document Management
Web Content Management
Data Records
Other Solutions
By End-user
Hospitals and Clinics
Ambulatory Surgical Centers
Other End user
North America
United States
United Kingdom
Rest of Europe
South Korea
Rest of Asia-Pacific
Middle East and Africa
South Africa
Rest Of Middle East and Africa
South America
Rest of South America

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Key Market Trends

Document Management System Segment is Expected to Witness Growth Over the Forecast Period

On paper, patient data management is a relatively difficult and time-consuming task. Hence, the healthcare content management system is quite beneficial as it facilitates the process and provides a secure platform where data can be stored safely. Data backup and disaster recovery plans are included in the document management system, resulting in the security of documents against fire, flood, or other natural disasters. In addition, health care providers use data from disease management programs and computerized electronic medical records. According to an article published by the University of Pittsburgh in January 2021 titled "The Role of Data Analytics in Healthcare," data management can lead to better healthcare for patients and better solutions can be provided through data management.

In addition, growth in the number of healthcare service providers such as hospitals is expected to drive the market. For example, according to an article published in Hospital Management in December 2021, the top countries with the maximum number of new projects with new hospitals by the end of 2022 would be China, the United States, and India. The United States is working on 54 new projects, followed by India with 37 new projects. China has a total of 25 new projects. The growth of hospitals will generate large amounts of patient data. Therefore, such instances are anticipated to increase the demand for document management systems over the forecast period.


North America is Expected to Dominate the Healthcare Content Management System Market

North America is expected to dominate the global healthcare content management system market due to high hospital spending in the region. For example, according to the Center for Medicine & Medicaid Services in December 2021, United States federal government spending grew by 36.0% in 2020, significantly higher than the 5.9% growth in 2019. According to the same source, hospital spending also grew by 6.4 % to USD 1,270.1 billion in 2020, slightly faster than the 6.3% growth in 2019. This is expected to lead to increased adoption of healthcare content management systems in North America, thereby growing the market.

In addition, growth in mergers and acquisitions and the presence of key companies such as Microsoft, IQVIA, and IBM among others are expected to drive the regional market. For example, The Berndt Group (TBG), known as a customer experience company specializing in digital transformation in healthcare and with expertise in content management systems, was acquired by Valtech in April 2022. Therefore, considerable market growth is anticipated in this region over the forecast period.


Competitive Landscape

The healthcare content management system market is moderately competitive with the presence of several players in the industry. The competitive landscape includes an analysis of a few international as well as local companies which hold the market shares and are well known including Capgemini SE, Xerox Corporation, OpenText Corporation, IBM, Microsoft, Oracle, Dell Inc, Hyland Software Inc, IQVIA, and SAP among others.

Recent Development

  • In February 2022, MyHealthcare launched an AI-enabled enterprise ecosystem in India with an aim to digitize healthcare. It is designed to increase operational and process efficiency across the provider network to assist with the complete digitization of clinical, administrative, and purchasing processes.
  • In December 2021, Oracle acquired Cerner, which is one of Oracle's largest acquisitions to date. The acquisition is expected to improve its cloud platform in the industry.

Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Technological Advancements in the Industry

      2. 4.2.2 Rise in the Healthcare Data

    3. 4.3 Market Restraints

      1. 4.3.1 Security Concerns

    4. 4.4 Porters Five Force Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size by Value - USD million)

    1. 5.1 By Solution

      1. 5.1.1 Document Management

      2. 5.1.2 Web Content Management

      3. 5.1.3 Data Records

      4. 5.1.4 Other Solutions

    2. 5.2 By End-user

      1. 5.2.1 Hospitals and Clinics

      2. 5.2.2 Ambulatory Surgical Centers

      3. 5.2.3 Other End user

    3. 5.3 Geography

      1. 5.3.1 North America

        1. United States

        2. Canada

        3. Mexico

      2. 5.3.2 Europe

        1. Germany

        2. United Kingdom

        3. France

        4. Italy

        5. Spain

        6. Rest of Europe

      3. 5.3.3 Asia-Pacific

        1. China

        2. Japan

        3. India

        4. Australia

        5. South Korea

        6. Rest of Asia-Pacific

      4. 5.3.4 Middle East and Africa

        1. GCC

        2. South Africa

        3. Rest Of Middle East and Africa

      5. 5.3.5 South America

        1. Brazil

        2. Argentina

        3. Rest of South America


    1. 6.1 Company Profiles

      1. 6.1.1 Capgemini SE

      2. 6.1.2 Xerox Corporation

      3. 6.1.3 OpenText Corporation

      4. 6.1.4 IBM

      5. 6.1.5 Microsoft

      6. 6.1.6 Oracle

      7. 6.1.7 Dell Inc

      8. 6.1.8 Hyland Software Inc

      9. 6.1.9 IQVIA

      10. 6.1.10 SAP

    2. *List Not Exhaustive

**Competitive Landscape covers- Business Overview, Financials, Products and Strategies and Recent Developments

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Frequently Asked Questions

The Global Healthcare Content Management System Market market is studied from 2019 - 2027.

The Global Healthcare Content Management System Market is growing at a CAGR of 12.4% over the next 5 years.

Asia-Pacific is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2021.

Microsoft, IBM, Hyland Software Inc, IQVIA, Xerox Corporation are the major companies operating in Global Healthcare Content Management System Market .

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