Blockchain in Retail Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028)

The market can be segmented by Application (Compliance Management, Smart Contract, Supply Chain and Inventory Management, Transaction Management, Automated Customer Service, Identity Management), and Geography.

Blockchain in Retail Market Size

Blockchain in Retail Market Summary
Study Period: 2018 - 2028
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 60.4 %

Major Players

Blockchain in Retail Market Major Players

*Disclaimer: Major Players sorted in no particular order


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Blockchain in Retail Market Analysis

The blockchain in retail market was valued at USD 113.72 million in 2020 and is expected to reach USD 1936.68 million by 2026, at a CAGR of 60.4% over the forecast period 2021 - 2026. Transparency in retail supply chain, as well as demand for improved customer service, is driving the market growth.

  • Consumer demand for fast, frictionless transactions is leading to sharp increases in mobile and online e-commerce fraud—and their associated costs. According to the “2018 LexisNexis True Cost of Fraud” report, the cost of fraud for midsized to large merchants is USD 13.20 for every USD 1 of fraud.
  • Scalability and interoperability are the factors necessary for blockchain adoption. This is only possible when industry standards are set, which is at a lagging phase right now. Telecom sector is struggling with mass adoption of blockchain technology.

Blockchain in Retail Industry Segmentation

Originally used only for financial transactions, blockchain has expanded its roots to other industries including retail, which is changing the way retailers and suppliers are earning consumer loyalty. It makes the retailers equipped to deal with challenges in transaction management, customer service or inventory management. 

By Application
Compliance Management
Smart Contract
Supply Chain and Inventory Management
Transaction Management
Automated Customer Service
Identity Management
North America
Rest of the World

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Blockchain in Retail Market Trends

This section covers the major market trends shaping the Blockchain in Retail Market according to our research experts:

Smart Contracts to Dominate the Market

  • Smart contracts allow computer code to execute on its own when specific conditions are met. In the telecom industry, it is expected to witness significant adoption as it provides scope for automation in their internal operations, like billing, supply chain management, and inventory management. 
  • Smart Contracts can help in automating payment process for online as well as offline transactions. It can help to save time and cost for companies by removing the merchant (middleman), who charges extra for authenticating the transaction.
  • Furthermore, in doing so, companies also save money by spending less on auditing and accounting as the process is automated.
Blockchain in Retail Market : SMART CONTRACT FUNCTIONING

Asia-Pacific to Witness the Highest Growth

  • Asia is a major player in the changing retail landscape, owing to the rise in e-commerce startups. China leads the e-commerce market, with Alibaba recently opening a pop-up store in Australia and reflecting the ‘phygital’ trend toward digitally-enhanced offline experiences.
  • To retain the data authenticity generated by retail industry (for instance, customers' shopping data for personalization), there is a move toward cloud, and hence, its security is of utmost importance. 
  • Consumer goods industry is expected to adopt blockchain due to its potential in areas like customer loyalty, retail and supply chain management.
  • In case of frauds, the retailers would be able to react faster and take proactive actions to identify and remove counterfeit products from their supply chain. 
Blockchain in Retail Market- Growth Rate By Region (2019-2024)

Blockchain in Retail Industry Overview

The market is fragmented with many existing and new vendors coming up with solutions for small and large, online as well as offline retailers. 

  • July 2019 - A consortium of Australia-based financial services companies teamed up with IBM and shopping center operator Scentre Group to launch a pilot that puts retail lease bank guarantees on a private blockchain.
  • July 2019 - Nestle partnered with OpenSC, a blockchain platform, to develop the distributed ledger system which will be separate and distinct from Nestlé’s ongoing participation with IBM Food Trust blockchain.
  • June 2019 - Russia's third largest food retail firm, Dixy implemented blockchain technology in its corporate finance system. The Moscow-based retailer has deployed blockchain in cooperation between suppliers and factoring firms, which represent third parties that purchase businesses’ invoices at a discount in order to help those businesses to raise funds.

Blockchain in Retail Market Leaders

  1. SAP SE

  2. IBM Corporation

  3. Oracle Corporation

  4. Microsoft Corp.

  5. Amazon Web Services, Inc.

*Disclaimer: Major Players sorted in no particular order

Blockchain in Retail Market Concentration

Blockchain in Retail Market Report - Table of Contents


    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Introduction to Market Drivers and Restraints

    3. 4.3 Market Drivers

      1. 4.3.1 Need for Retail Frauds Prevention and Detection is Driving the Market Growth

    4. 4.4 Market Restraints

      1. 4.4.1 Lack of Industry Standardisation for Blockchain is Discouraging the Market Growth

    5. 4.5 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.5.1 Threat of New Entrants

      2. 4.5.2 Bargaining Power of Buyers/Consumers

      3. 4.5.3 Bargaining Power of Suppliers

      4. 4.5.4 Threat of Substitute Products

      5. 4.5.5 Intensity of Competitive Rivalry


    1. 5.1 By Application

      1. 5.1.1 Compliance Management

      2. 5.1.2 Smart Contract

      3. 5.1.3 Supply Chain and Inventory Management

      4. 5.1.4 Transaction Management

      5. 5.1.5 Automated Customer Service

      6. 5.1.6 Identity Management

    2. 5.2 Geography

      1. 5.2.1 North America

      2. 5.2.2 Europe

      3. 5.2.3 Asia-Pacific

      4. 5.2.4 Rest of the World


    1. 6.1 Company Profiles

      1. 6.1.1 SAP SE

      2. 6.1.2 IBM Corporation

      3. 6.1.3 Oracle Corporation

      4. 6.1.4 Microsoft Corp.

      5. 6.1.5 Amazon Web Services, Inc.

      6. 6.1.6 Capgemini SE

      7. 6.1.7 Accenture PLC

      8. 6.1.8 Provenance Ltd

      9. 6.1.9 Cognizant Technology Solutions Corp.

      10. 6.1.10 Reply S.p.A.

      11. 6.1.11 BlockVerify

      12. 6.1.12 Sofocle Technologies (OPC) Pvt Ltd

      13. 6.1.13 Modultrade Ltd

    2. *List Not Exhaustive


**Subject to Availability
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Blockchain in Retail Market Research FAQs

The Blockchain in Retail Market is studied from 2018 - 2028.

The Blockchain in Retail Market is growing at a CAGR of 60.4% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2018 - 2028.

North America holds highest share in 2021.

SAP SE, IBM Corporation, Oracle Corporation, Microsoft Corp., Amazon Web Services, Inc. are the major companies operating in Blockchain in Retail Market.

Blockchain in Retail Industry Report

Statistics for the 2023 Blockchain in Retail market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Blockchain in Retail analysis includes a market forecast outlook to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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