Australia ICT Market Analysis by Mordor Intelligence
The Australia ICT market size stood at USD 68.74 billion in 2025 and is forecast to reach USD 106.72 billion by 2030, translating into a 9.20% CAGR across the period.[1]Digital Transformation Agency, “Digital Government Strategy,” dta.gov.au Investments in cloud infrastructure, cybersecurity platforms, and green data-center capacity keep spending momentum strong, while hybrid deployment models help enterprises align performance with compliance and cost targets. Rapid uptake of AI-enabled migration tools speeds legacy modernisation, and hyperscalers continue to localise facilities to meet latency and data-residency goals. Government cloud-first mandates underpin public-sector demand, and programs that co-fund small-company innovation expand the customer base for managed services. Talent shortages and rising power-and-water constraints for data centers temper near-term gains but are unlikely to derail the sector’s long-run expansion.
Key Report Takeaways
- By product type, IT Services led with 32.78% revenue share in 2024, while Cloud Services is projected to advance at a 9.76% CAGR to 2030.
- By end-user industry, government and public administration held 17.59% of the Australia ICT market share in 2024; manufacturing is forecast to expand at a 10.09% CAGR to 2030.
- By enterprise size, large enterprises held 59.94% share in 2024, while SMEs are poised to grow at a 10.12% CAGR through 2030.
Australia ICT Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Surge in cloud and hybrid IT adoption | +2.1% | National, with early gains in Sydney, Melbourne, Brisbane | Medium term (2-4 years) |
| Government digital-transformation funding | +1.8% | National, concentrated in Canberra, state capitals | Short term (≤ 2 years) |
| Heightened cybersecurity demand | +1.6% | Global, with APAC core spillover to regional centres | Short term (≤ 2 years) |
| Hyperscaler green AI-ready data-centre build-out | +1.4% | National, focused on major metropolitan areas | Medium term (2-4 years) |
| Green ICT procurement mandates | +0.9% | National, government and large enterprise focus | Long term (≥ 4 years) |
| Export-oriented tech-SME boom | +0.7% | National, with concentration in innovation hubs | Long term (≥ 4 years) |
| Source: Mordor Intelligence | |||
Surge in Cloud and Hybrid IT Adoption
Hybrid deployment is expanding at an 11.14% CAGR as organizations pair public-cloud scale with on-premises control.[2] Technology Decisions, “Oracle to expand Gen 2 Cloud to Australia this month,” technologydecisions.com.au Microsoft’s Azure Extended Zones in Perth cut latency for resource-sector workloads and demonstrate provider commitment to regional coverage. Banking and insurance firms accelerate migration after updated risk-management guidance from the financial regulator. AI-guided refactoring reduces developer effort by 90%, freeing budgets for analytics projects. Multi-cloud orchestration tools mature, letting enterprises shift traffic in real time to optimize resilience and cost. Vendors now offer consumption-based pricing for private-cloud nodes, closing cost gaps with hyperscale services.
Government Digital-Transformation Funding
Canberra’s AUD 1.2 billion (USD 0.79 billion) Digital Government Strategy mandates cloud-first architectures, prompting agencies to migrate more than 180 websites to modern platforms. Automated migration saves each site roughly AUD 40,000 (USD 26362.20) in redevelopment spend. The Digital Marketplace opens procurement to qualified SMEs, sending annual public-sector ICT outlay toward USD 3.3 billion equivalents. Compliance with the Essential Eight framework drives demand for security orchestration and continuous monitoring tools. States mirror federal policy with their own cloud-adoption road maps, reinforcing uniform standards nationwide. Heightened transparency requirements compel vendors to disclose hosting locations and uptime metrics during tender evaluations.
Heightened Cybersecurity Demand
The Cyber Security Act 2024 requires critical-infrastructure operators to report incidents within 12 hours, accelerating adoption of managed detection and response services. Consolidation is evident as Infosys acquires The Missing Link to build a regional defense center network. Mid-market firms pivot toward 24/7 security-operations-center coverage through subscription models rather than capital investment. The Australian Signals Directorate prescribes the Essential Eight maturity model, creating a baseline for managed-service contracts. AI-powered threat-hunting tools sift trillions of telemetry events daily to flag zero-day exploits with minimal false positives. Insurance carriers increasingly tie premium discounts to verified security-controls maturity, reinforcing spending discipline among boards.
Hyperscaler Green AI-Ready Data-Center Build-Out
Providers announce multi-billion-dollar expansion pipelines, favoring renewable energy, liquid cooling, and modular designs. Oracle’s Gen 2 Cloud regions use nuclear energy credits to power AI workloads, cutting carbon factors below grid averages. AirTrunk’s AUD 24 billion (USD 15.82 billion) acquisition signals institutional appetite for hyperscale assets aligned with environmental, social, and governance metrics. Power-usage-effectiveness below 1.2 becomes table stakes, and water-usage-effectiveness improvements stem from closed-loop cooling. Municipal authorities offer fast-track zoning for facilities that reserve community grid capacity. The competition regulator reviews colocation fees to ensure fair access for domestic managed-service providers.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| ICT talent shortage and wage pressure | -1.2% | National, acute in Sydney, Melbourne | Medium term (2-4 years) |
| Legacy-system complexity | -0.8% | National, concentrated in large enterprises | Medium term (2-4 years) |
| Data-centre power and water limits | -0.6% | National, critical in NSW, Victoria | Long term (≥ 4 years) |
| Rising local-data-residency costs | -0.4% | National, with regulatory influence from ACMA | Short term (≤ 2 years) |
| Source: Mordor Intelligence | |||
ICT Talent Shortage and Wage Pressure
Job Skills Australia data show 70% of IT roles were in shortage during 2024, but targeted migration visas, scholarship programs, and short-course credentials begin to ease the crunch.[3]Job Skills Australia, “Skills Priority List,” jobsandskills.gov.au Salary inflation moderates as global firms streamline regional headcounts, yet specialists in cyber defense and cloud architecture still command premium packages. Telstra transfers selected data-analytics staff into its Accenture joint venture to access broader talent pools. Professional-association frameworks guide continuous upskilling for mid-career technologists. Remote-first work models let regional centers bid for projects once confined to capital-city labor markets. Market entrants now embed apprenticeship clauses in public tenders to secure qualified resources.
Legacy-System Complexity
Enterprises allocate close to 80% of IT budgets to sustaining aging platforms, limiting headroom for innovation. Automated code-analysis engines and test-case generators accelerate modernization, but integration risk remains high for core-banking and utility-billing systems. Academic and vendor partnerships establish accelerators that deliver reference architectures for phased migration. Boards grow more willing to accept short-term parallel-run costs once AI simulations validate go-live stability. Regulators stress operational-resilience outcomes rather than technology timetables, offering firms flexibility on execution. Modernization ultimately underpins digital-experience upgrades that heighten customer retention and cross-sell success.
Segment Analysis
By Product Type: Services Drive the Digital Transformation Wave
IT Services held 32.78% of 2024 spending as firms relied on external partners for cloud migration, cybersecurity, and process re-engineering. The Australia ICT market rewards providers with deep implementation skills and vendor certifications. Cloud Services forms the fastest-moving sub-segment at a 9.76% CAGR, supported by hyperscaler footprint growth and subscription-based delivery models. IT Hardware demand stays resilient due to edge infrastructure roll-outs that connect factories, warehouses, and renewable-energy assets. Software uptake accelerates on the back of SaaS collaboration tools and AI-driven coding assistants. Infrastructure projects now bundle secure network fabrics with automated backup appliances to satisfy Essential Eight requirements.
Managed-service providers pursue scale via acquisitions, creating national footprints that align with multi-region enterprise needs. Logicalis gains Microsoft Azure Partner-of-the-Year status after migrating Western Sydney University workloads and showcasing reference architectures. Business-consulting arms layer strategic advice on top of technical delivery, positioning themselves as outcome guarantors amid legacy-system debt. Public-sector contracts increasingly specify measurable service-level outcomes, cementing a pivot toward value-based procurement. The Australia ICT market thus favors ecosystem players that marry local compliance insight with global best practices.
Note: Segment shares of all individual segments available upon report purchase
By Enterprise Size: SMEs Accelerate, but Large Firms Remain the Spending Core
Large enterprises controlled 59.94% of 2024 outlay, channeling budgets into multi-cloud estates, AI innovation labs, and extensive cybersecurity layers. Their scale supports pilot-to-production cycles that compress time to value. Yet SMEs log a 10.12% CAGR through 2030 as the Industry Growth Program offers matched funding of up to AUD 5 million (USD 3.30 million) for commercialization initiatives. Cloud-native accounting, e-commerce, and unified-communications bundles remove the need for capex and specialist staff. Distributors such as Dicker Data launch telco divisions to target mid-market connectivity gaps.
Export-focused software startups leverage the Export Market Development Grant to offset market-entry costs, stimulating cross-border SaaS revenues. Industry associations run digital-skills boot camps that lift productivity for regional businesses. Large enterprises continue to incubate AI centers of excellence in partnership with global system integrators, keeping project complexity-and ticket size-high. The Australia ICT market therefore blends volume growth from SMEs with high-value transformation programs at the enterprise tier, sustaining a diversified demand pipeline.
By End-User Industry Vertical: Manufacturing Leads Growth despite Public-Sector Scale
Government and public administration represented 17.59% of 2024 spending as agencies advanced citizen-centric digital services and whole-of-government platforms. Mandatory cloud adoption and cybersecurity baselines shape procurement specifications and fuel multi-year managed-service contracts. Manufacturing enjoys a 10.09% CAGR through 2030, driven by IoT-enabled predictive maintenance, AI vision inspection, and robotic process automation on shop floors. The Australia ICT market share for industrial IoT platforms expands as edge compute integrates with private 5G to guarantee deterministic latency.
Financial-services firms concentrate budgets on core-system modernization and fraud-analytics algorithms tested against synthetic data sets. Energy and utilities scale smart-grid pilots that synchronize distributed renewable assets, and healthcare continues to digitize patient records while complying with tight data-governance mandates. Retailers modernize order-management backbones to support unified inventory views across physical and online channels. Gaming and esports firms deploy latency-sensitive content-delivery infrastructure to capture real-time engagement revenue. Cross-sector knowledge transfer accelerates solution maturation and supports sustained ecosystem growth within the Australia ICT market.
Note: Segment shares of all individual segments available upon report purchase
Geography Analysis
Sydney and Melbourne anchor the Australia ICT market through deep enterprise clusters, financier presence, and unmatched carrier-neutral data-center density. Brisbane gains momentum as state-led decentralization and startup grants tilt new company formation northward. Perth’s profile climbs after Microsoft’s low-latency zone launch linked Western Australia’s resource companies to national cloud backbones.
Regional centers benefit from National Broadband Network upgrades and digital-inclusion programs that lift cloud adoption among SMEs. Adelaide and Canberra host defense-focused integrators and federal-agency tech hubs, creating specialized demand for secure collaboration tools. Tasmania secures 400-site radio-network expansion that enhances emergency-services connectivity and spurs local managed-service uptake. [4]IT Brief Australia, “Oracle & Google Cloud expand database service offering,” itbrief.com.au
Submarine-cable routes boost international bandwidth to Asia and North America, positioning the country as a low-risk redundancy path for global content providers. The competition regulator’s regional telecommunications review influences wholesale pricing and spurs infrastructure builds in underserved zones. State digital-service agendas in Victoria, Queensland, and New South Wales extend tender quotas for indigenous and social-enterprise suppliers, broadening market participation. These dynamics produce a geographically balanced growth pattern that reinforces national resilience in the Australia ICT market.
Competitive Landscape
The Australia ICT market shows moderate concentration as hyperscalers expand region counts and telcos pivot toward platform partnerships. Microsoft, AWS, and Google capture a majority of infrastructure-as-a-service demand, yet Oracle’s aggressive rollout and local providers stressing data sovereignty keep pricing keen. Telstra forms a USD 700 million AI joint venture with Accenture, bundling network reach with global delivery depth to protect share across connectivity and managed-service layers.
Cybersecurity consolidation gathers pace as Infosys acquires The Missing Link and Spirit Technology Solutions purchases Forensic IT, creating specialist incident-response and forensics capabilities. Mid-market managed-service firms merge to build national footprints, evidenced by Brennan’s acquisition of Nuago and ASI Solutions buying Int Tec Solutions. Distributors add cloud and telco divisions, widening channel access for emerging vendors.
Market entrants capitalize on AI-assisted legacy-modernization, edge analytics for Industry 4.0, and zero-trust networking for distributed workforces. Competitive differentiation now leans on sustainability metrics, sovereign-capability assurances, and outcome-based commercial models. Ongoing ACCC scrutiny of data-center and cloud markets guards against anti-competitive behavior and preserves choice for buyers. Collectively, these factors ensure dynamic rivalry within the Australia ICT market while enabling innovation to flourish.
Australia ICT Industry Leaders
-
Microsoft Australia Pty Ltd
-
Amazon Web Services Australia Pty Ltd
-
Telstra Group Limited
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Alphabet Inc. (Google Australia Pty Ltd)
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IBM Australia Limited
- *Disclaimer: Major Players sorted in no particular order
Recent Industry Developments
- June 2025: Dicker Data launched a dedicated telco division and became a Vocus distributor.
- February 2025: Telstra and Accenture signed a USD 700 million, seven-year AI joint venture to modernize data platforms.
- February 2025: Brennan IT confirmed its purchase of Nuago, expanding managed-service reach.
- January 2024: Oracle launched Gen 2 Cloud regions to boost data-sovereignty compliance and latency performance.
Australia ICT Market Report Scope
Information technology is often known as information and communication technologies, or ICT. It covers all forms of media applications and services that let users store, access, transmit, retrieve, and manipulate data in a digital format, including wireless networks, the internet, computers, smartphones, software, social networking, and other media.
The Australian ICT market is segmented by type (hardware, software, IT services, telecommunication services), size of the enterprise (small and medium enterprises, large enterprises), industry vertical (BFSI, IT and Telecom, government, retail and e-commerce, manufacturing, energy and utilities, and other industry verticals). The market sizes and forecasts are provided in terms of value in USD million for all the above-mentioned segments.
| IT Hardware | Computer Hardware |
| Networking Equipment | |
| Peripherals | |
| IT Software | |
| IT Services | IT Consulting and Implementation |
| IT Outsourcing (ITO) | |
| Business Process Outsourcing (BPO) | |
| Managed Security Services | |
| Cloud and Platform Services | |
| IT Infrastructure | |
| IT Security/Cybersecurity | |
| Communication Services |
| Small and Medium-sized Enterprises |
| Large Enterprises |
| Government and Public Administration |
| BFSI |
| IT and Telecom |
| Energy and Utilities |
| Retail, E-commerce, and Logistics |
| Manufacturing and Industry 4.0 |
| Healthcare and Life Sciences |
| Oil and Gas |
| Other Verticals |
| By Product Type | IT Hardware | Computer Hardware |
| Networking Equipment | ||
| Peripherals | ||
| IT Software | ||
| IT Services | IT Consulting and Implementation | |
| IT Outsourcing (ITO) | ||
| Business Process Outsourcing (BPO) | ||
| Managed Security Services | ||
| Cloud and Platform Services | ||
| IT Infrastructure | ||
| IT Security/Cybersecurity | ||
| Communication Services | ||
| By Enterprise Size | Small and Medium-sized Enterprises | |
| Large Enterprises | ||
| By End-user Industry Vertical | Government and Public Administration | |
| BFSI | ||
| IT and Telecom | ||
| Energy and Utilities | ||
| Retail, E-commerce, and Logistics | ||
| Manufacturing and Industry 4.0 | ||
| Healthcare and Life Sciences | ||
| Oil and Gas | ||
| Other Verticals | ||
Key Questions Answered in the Report
How large is the Australia ICT market in 2025?
Spending reached USD 68.74 billion in 2025 and is projected to maintain 9.20% CAGR to 2030.
Which segment leads current spending?
IT Services captured 32.78% of 2024 revenue thanks to demand for managed transformation.
What is the fastest-growing deployment model?
Hybrid architectures are expanding at an 11.14% CAGR as firms balance latency, sovereignty, and flexibility.
How quickly are SMEs adopting digital solutions?
SME spending posts a 10.12% CAGR through 2030, supported by matched-funding grants and cloud-native platforms.
Which industry shows the highest growth momentum?
Manufacturing records a 10.09% CAGR as Industry 4.0 investments modernize production processes.
What risks could slow expansion?
Persistent talent shortages and complex legacy systems continue to restrain the pace of large-scale digital transformation.
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