Asia-Pacific Postal Services Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Asia-Pacific postal services market is segmented by Item (Express Postal Services and Standard Postal Services), Item (Letter and Parcel), Destination (Domestic and International), and Country (India, China, Japan, Singapore, South Korea, Australia, New Zealand, and Rest of Asia- Pacific). The report offers market size and forecast in terms of value (USD billion) for all the above segments.

APAC Postal Services Market Size

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Asia-Pacific Postal Services Market Summary
Study Period 2020 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2020 - 2022
CAGR > 3.00 %
Market Concentration Low

Major Players

Asia-Pacific Postal Services Market Major Players

*Disclaimer: Major Players sorted in no particular order


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APAC Postal Services Market Analysis

The Asia-Pacific postal services market is expected to witness a CAGR of about 3% during the forecast period.

  • In terms of postal development, the Asia-Pacific region presents an interesting case of diversity, displaying the highest degree of dispersion (approximately 73%) for postal services around the regional mean in the world. Indeed, the region includes both very strong performers, such as Singapore (10th in global ranking) and China (25th in global ranking), and smaller states toward the lower end of the global ranking, namely Papua New Guinea, Solomon Islands, and Samoa.
  • The regional leader, Singapore, has managed to re-enter the top 10 list of postal services in the global ranking due to sustained high levels of reliability, as well as significant improvements in reach and resilience. By contrast, many countries in the region, especially in the Pacific, continue to struggle to raise their reliability and reach beyond the potential performer's mark.
  • The Asia-Pacific postal services sector was greatly impacted by the COVID-19 outbreak. The advent of the COVID-19 pandemic shattered all postal economic prospects in the region. Although governments, businesses, and citizens have adapted to the new reality, most macroeconomic aggregates in Asia-Pacific postal services have collapsed to unprecedented levels. In this situation, and to bridge the considerable postal development gaps across the region, postal networks require investment in infrastructure, along with the provision of the necessary resources to support economic and social development in the post-pandemic context.

APAC Postal Services Market Trends

This section covers the major market trends shaping the APAC Postal Services Market according to our research experts:

Liberalization Affecting the Market Share of Designated Operators

In the Asia-Pacific region, the postal service is generally not included in national development plans, and there is a lack of postal sector policies to define the universal postal service, formulate development plans, set modern legal/regulatory frameworks, and finance the modernization of services. The decades-long trend of the liberalization of postal markets has resulted in increased competition among postal operators in the traditional segments of letter post, parcel post, and express mail in the Asia-Pacific region. As reported by Universal Postal Union in March 2022, in the letter-post segment, the competition was somewhat stronger in the Asia-Pacific region in comparison to the global norm, as the designated operators (DOs) market share stood at 79.4% in the region. In the parcel-post segment, the average market share held by DOs in the region was 26.3%, indicating a high level of competition, while the market share for express delivery of goods and documents stood at 42.5%.

Of the 36 member countries in the Asia-Pacific region, the postal services of one-third are still managed by government departments. The post in these countries plays a more important role than that in those where the postal service has been corporatized. To help their governments and the population combat the COVID-19 pandemic, DOs of both types launched new and/or value-added postal services. In countries where postal services are commercialized, DOs still make great efforts to undertake their social responsibilities. Australia Post introduced a home delivery service for medication and medical supplies to help protect vulnerable members of the community. Pharmacies can claim back postal costs from the government. However, as most regulators in the region do not provide frequent reports on the performance of the DO and other postal operators, nor do they conduct postal market research, there is a much-needed transformation in demand in the sector to focus on customer needs and take advantage of new business opportunities such as e-commerce and electronic and financial services.

Asia-Pacific Postal Services Market : Performance Score of Countries in Postal Services, in Units, Global, 2021

E-commerce has Created Opportunities for Postal Services

E-commerce represents a tremendous opportunity for postal services as consumers become increasingly comfortable ordering items online from emerging e-commerce platforms, and traditional brick-and-mortar outlets are also transitioning to digital environments. Post offices can play a critical role in bridging one of the crucial barriers faced by start-ups and MSMEs, that is, the absence of a free online platform and efficient and affordable courier service provider to enter into online trading. As the volume of online sales increases, e-commerce providers are seeking cost-effective channels for the delivery and collection of purchased items. Postal services, with their long-established national networks and experience in last-mile delivery, are emerging as effective partners in this regard.

In Malaysia, for example; Pos Malaysia Berhad, the national postal and courier service provider is now going all-in on AWS to drive the company's ambitious transformation plan to diversify its products and services. As part of this business transformation, Pos Malaysia is closing its on-premises data centers and migrating the vast majority of its information technology (IT) infrastructure to the world's leading cloud by 2023. However, many global postal services organizations are not equipped to take advantage of this growth in e-commerce. While B2C eCommerce is growing at a global rate of 17%, parcel volumes among postal services organizations have been growing at less than 5%. Part of the issue is the low adoption of digital technologies as core business and innovation drivers among low-performing postal services organizations.

Asia-Pacific Postal Services Market : E-commerce Revenue, in USD Trillion, Asia, 2017-2022

APAC Postal Services Industry Overview

The competitive landscape of the Asia-Pacific postal services market is observed to be somewhat consolidated, with few major players operating in the market. Because major government-owned businesses capture a major portion of the Asia-Pacific postal services market, there is less room for small and medium-sized local players to compete in the market. However, the Asia-Pacific postal services market offers potential for expansion throughout the forecast, which is anticipated to increase market competitiveness.

  • In the Asia-Pacific region, parcels and logistics outperform letter posts in terms of proportion of revenue, thus effectively constituting core business. At the same time, the contribution of postal financial services has not changed significantly over the last decade.
  • The Asia-Pacific postal and delivery sector is significant to the region's economy but should not be taken for granted, given the important transformations it is going through. To ensure that a viable postal operator is going forward, the postal regulatory paradigm must be kept in sync by the major players with changing market realities, shifting the priority of policies from the promotion of competition to the sustainability of the sector, accounting for national market realities.
  • DTDC EXPRESS LTD, FedEx, DHL, and India Post are some of the leading players operating in the Asia-Pacific postal services market.
  • Some other major players in the market include China Post Group Corporation, Japan Post Co. Ltd, Singapore Post Limited, Korea Post, Australian Postal Corporation, Pos Malaysia Berhad, NZ Post, Pos Indonesia, Thailand Post, and Hongkong Post.

APAC Postal Services Market Leaders


  2. FedEx

  3. DHL

  4. India Post

  5. Japan Post Co., Ltd.

*Disclaimer: Major Players sorted in no particular order

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APAC Postal Services Market News

  • Sept 2022: The Australian Government and Australia Post announced a new Pacific Postal Development Partnership to strengthen postal services in the Pacific by signing a joint declaration with the Universal Postal Union (UPU) and Asian-Pacific Postal Union (APPU) to improve the efficiency and security of postal services between Australia and Pacific island countries, benefiting consumers and businesses. To support the three-year partnership, the government has provided Australia Post with a USD 450,000 contribution to target improvements to postal systems, processes, technology, and training in the region.
  • Jul 2022: China's postal and courier sector plans to deepen its green transformation in 2022 by using more new energy vehicles and recyclable express delivery packaging in order to cut down on pollution and carbon emissions. Seven hundred million corrugated boxes will be recycled, and 10 million boxes with recyclable packing will be utilized in total the following year. The sector will experiment with building green distribution hubs and use more new and clean energy cars.

APAC Postal Services Market Report - Table of Contents


    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

    3. 4.3 Market Restraints

    4. 4.4 Market Opportunities

    5. 4.5 Value Chain / Supply Chain Analysis

    6. 4.6 Porter's Five Forces Analysis

      1. 4.6.1 Threat of New Entrants

      2. 4.6.2 Bargaining Power of Buyers/Consumers

      3. 4.6.3 Bargaining Power of Suppliers

      4. 4.6.4 Threat of Substitute Products

      5. 4.6.5 Intensity of Competitive Rivalry

    7. 4.7 Impact of COVID-19 on the Market


    1. 5.1 Type

      1. 5.1.1 Express Postal Services

      2. 5.1.2 Standard Postal Services

    2. 5.2 Item

      1. 5.2.1 Letter

      2. 5.2.2 Parcel

    3. 5.3 Destination

      1. 5.3.1 Domestic

      2. 5.3.2 International

    4. 5.4 Country

      1. 5.4.1 India

      2. 5.4.2 China

      3. 5.4.3 Japan

      4. 5.4.4 Singapore

      5. 5.4.5 South Korea

      6. 5.4.6 Australia

      7. 5.4.7 New Zealand

      8. 5.4.8 Rest of Asia-Pacific


    1. 6.1 Market Concentration Overview

    2. 6.2 Company Profiles

      1. 6.2.1 DTDC EXPRESS LTD.

      2. 6.2.2 FedEx

      3. 6.2.3 DHL

      4. 6.2.4 India Post

      5. 6.2.5 China Post Group Corporation

      6. 6.2.6 Japan Post Co., Ltd.

      7. 6.2.7 Singapore Post Limited

      8. 6.2.8 Korea Post

      9. 6.2.9 Australian Postal Corporation

      10. 6.2.10 Pos Malaysia Berhad

      11. 6.2.11 NZ Post

      12. 6.2.12 Pos Indonesia

      13. 6.2.13 Thailand Post

      14. 6.2.14 Hongkong Post*

    3. *List Not Exhaustive

  8. 8. APPENDIX

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APAC Postal Services Industry Segmentation

The term "postal services" refers to the arrangements made by a government or private company for the transmission of letters, packages, periodicals, and related services. Private systems operated sporadically but were gradually abandoned or incorporated into government services in most of the countries in the region. However, there are still a few private companies operating in the Asia-Pacific region, including FedEx, DHL, and DTDC.

The report provides a comprehensive background analysis of the Asia-Pacific postal services market, covering the current market trends, restraints, technological updates, and detailed information on various segments and the competitive landscape of the industry. Additionally, the COVID-19 impact has been incorporated and considered during the study.

The market is segmented by Item (Express Postal Services and Standard Postal Services), Item (Letter and Parcel), Destination (Domestic and International), and Country (India, China, Japan, Singapore, South Korea, Australia, New Zealand, and Rest of Asia- Pacific). The report offers market size and forecast in terms of value (USD billion) for all the above segments.

Express Postal Services
Standard Postal Services
South Korea
New Zealand
Rest of Asia-Pacific
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APAC Postal Services Market Research FAQs

The Asia-Pacific Postal Services Market is projected to register a CAGR of greater than 3% during the forecast period (2024-2029)

DTDC EXPRESS LTD, FedEx, DHL, India Post and Japan Post Co., Ltd. are the major companies operating in the Asia-Pacific Postal Services Market.

The report covers the Asia-Pacific Postal Services Market historical market size for years: 2020, 2021, 2022 and 2023. The report also forecasts the Asia-Pacific Postal Services Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Asia-Pacific Postal Services Industry Report

Statistics for the 2024 Asia-Pacific Postal Services market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Asia-Pacific Postal Services analysis includes a market forecast outlook to (2024to2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Asia-Pacific Postal Services Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)