AI In Social Media Market Size and Share

AI In Social Media Market (2025 - 2030)
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AI In Social Media Market Analysis by Mordor Intelligence

The AI in social media market is valued at USD 2.69 billion in 2025 and is forecast to reach USD 9.25 billion by 2030, delivering a 28.04% CAGR. Rising use of foundation-model APIs is lowering infrastructure hurdles, so even small platforms integrate advanced personalization. Machine learning and deep learning engines presently steer most recommendation, detection, and moderation tasks, while natural language processing (NLP) is scaling fastest as conversational tools spread across networks. Asia Pacific posts the quickest regional expansion at a 30.84% CAGR, propelled by large public and private generative-AI funding, whereas North America retains leadership with a 38.2% revenue share on the back of Meta’s USD 14.3 billion AI outlays. Demand is also bolstered by mobile-first usage, social-commerce conversions, and synthetic influencers that cut production costs yet raise authenticity concerns.

Key Report Takeaways

  • By technology: Machine learning and deep learning held 62% of AI in social media market share in 2024; NLP is set to expand at a 30.04% CAGR to 2030.
  • By application: Sales and marketing led with 48.3% revenue share in 2024; image and video recognition is projected to advance at a 28.62% CAGR through 2030.
  • By service: Managed services accounted for 57.5% share of the AI in social media market size in 2024; professional services post the highest forecast CAGR at 29.85% until 2030.
  • By organization size: Small and medium enterprises captured 64.1% share in 2024 and will grow at a 29.77% CAGR.
  • By end-user industry: Retail dominated with 29.4% share in 2024, while e-commerce is expected to rise at a 29.54% CAGR to 2030.
  • By Geography, North America controlled 38.2% of 2024 revenue; Asia Pacific exhibits the fastest 30.84% CAGR outlook. 

Segment Analysis

By Technology: Machine Learning Dominance Meets NLP Acceleration

Machine learning and deep learning engines held 62% of AI in social media market share in 2024, underlining their critical role in ranking feeds and spotting policy violations.[3]Facebook Engineering, “DeepText Multilingual Processing,” facebook.comThe AI in social media market keeps scaling these models to manage video formats and emerging multimodal posts. Historic datasets stretching back to 2020 show steady accuracy improvements as transformers replaced older CNN-RNN hybrids.

Natural language processing is advancing even faster, posting a 30.04% CAGR for 2025-2030 on the back of chat assistants and automatic copywriting. LLMs, now outperforming rule-based filters by 73% in toxicity detection, expand safety layers while adding brand-tone control. The AI in social media market size for NLP-driven tools is poised to widen as low-resource language packs reach commercial viability. Concurrently, computer vision stacks integrate with audio-text encoders, paving paths for unified content understanding.

AI In Social Media Market: Market Share by Technology
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By Application: Sales and Marketing Leadership Challenged by Visual Recognition Growth

Sales and marketing dominated 2024 with 48.3% of revenue, riding AI ad-optimization that lifted return on spend for early adopters. That slice equates to the largest portion of the AI in social media market size and will retain precedence through subscription-based creative suites. Predictive lead-scoring and budget pacing algorithms automate once manual spreadsheets, freeing marketers to focus on narrative arcs instead of bid toggles.

Image and video recognition, forecast to grow at 28.62% CAGR, benefits from user migration to short-form clips. The AI in social media market leverages real-time scene labeling, product tagging, and AR overlays that spur impulse buys. Deepfake detectors now accompany these pipelines to maintain authenticity gates. Paired with emerging video-to-text captioning, platforms streamline accessibility compliance while improving search discoverability.

By Service: Professional Services Surge Reflects Customization Demand

Managed services retained 57.5% share of the AI in social media market size in 2024 because many brands still outsource moderation and audience-strategy upkeep. Providers bundle cost-predictable subscriptions, hardware, and SLAs, suiting organizations that require turnkey compliance.

Yet professional services, expanding at 29.85% CAGR, signal mounting need for bespoke pipelines that mirror each platform’s community DNA. Consulting practices craft proprietary embeddings, re-train sentiment models on domain jargon, and link outputs to CRM triggers. As the AI in social media industry matures, buyers seek advisory roadmaps that weave in ethics audits, bias mitigation, and ROI dashboards rather than generic plugins.

By Organization Size: SME Dominance Drives Democratic AI Adoption

Small and medium enterprises captured 64.1% of 2024 revenue, and their 29.77% CAGR underscores agility advantages. Founders lean on self-service ad APIs, low-code bot builders, and freemium analytics that slash go-to-market cycles. The AI in social media market supports these firms with tiered pricing and knowledge hubs that level the technical playing field.

Large enterprises continue to invest in holistic platforms connecting marketing, service, and HR data lakes. Their deployments shape the upper-end of AI in social media market size metrics, yet decision pathways often extend proofs of concept across multi-team committees. Integration depth yields cross-functional insights but slows iteration, giving nimble SMEs space to experiment with emerging generative formats.

AI In Social Media Market: Market Share by Organization Size
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By End-User Industry: Retail Leadership Faces E-Commerce Disruption

Retail commanded 29.4% of 2024 spending, embracing virtual try-ons and automated listicle ads that mimic influencer storytelling. Sephora’s rebuild illustrates how the AI in social media market powers omni-channel engagement, coupling store beacons with personalized feeds.

E-commerce players show the quickest 29.54% CAGR by weaving checkout natively into chat threads. Social-commerce toolkits embed stock checks and order payout directly inside platforms, shrinking conversion funnels. BFSI firms deploy fraud-alert messaging bots, media houses automate highlight reels, and education pilots adaptive discussion rooms. Each vertical tailors AI prompts to lexicon, regulation, and audience expectations, reflecting the breadth of the AI in social media industry.

Geography Analysis

North America held 38.2% revenue in 2024, driven by Meta, Alphabet, Microsoft, and a dense start-up pipeline around Silicon Valley. The region’s cloud incumbents anchor foundational model training, and its venture ecosystem funds content-tech verticals that expand the AI in social media market. Government grants focus on trustworthy AI, encouraging bias audits and transparency APIs that complement federal privacy proposals.

Asia Pacific is the fastest-advancing territory with a 30.84% CAGR through 2030. China’s USD 2.1 billion in generative-AI funding, India’s thriving developer base, and Korea’s 5G coverage combine to scale user adoption beyond 1 billion social-media accounts. The AI in social media market share grows as local networks integrate multilingual LLMs tuned to Hindi, Bahasa, and Thai dialects, capturing cohorts under-served by Western platforms.

Europe navigates stricter oversight, but privacy-led design spurs on-device research. The AI in social media market size reflects slower headline growth yet higher spend per user because enterprises pay premiums for compliant toolkits. The Middle East and Africa witness rising mobile uptake; telco-bundled data and fintech wallets fuel content creation across Swahili, Arabic, and Hausa. Latin America integrates social-commerce plug-ins, aligning influencer culture with cross-border payments to unlock fresh opportunities.

AI In Social Media Market CAGR (%), Growth Rate by Region
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Competitive Landscape

The AI in social media market features moderate concentration. Meta multiplies Llama checkpoints and fuses teams under its new Superintelligence Labs to quicken product cycles. Google’s YouTube scales RLHF-tuned recommenders while broadening cloud alliances that embed enterprise agents into collaboration suites. Microsoft hosts xAI’s Grok 3 on Azure, courting creators who want frictionless deployment.

Vertical differentiation gains prominence. ByteDance iterates computer-vision loops optimizing TikTok’s For You feed, whereas Amazon Web Services cultivates a generative-AI partner cohort to pump specialized add-ons into Marketplace. New entrants like Bluesky pilot decentralized identity models that challenge closed-garden incumbents.

Responsible-AI tooling becomes a battleground; WhyLabs sells monitoring dashboards spotting drift and hallucinations in under a minute. Vendors publicize safety metrics, aiming to pre-empt regulators and reassure advertisers. Partnerships, open-source drops, and equity stakes in specialized start-ups define collaboration patterns as firms balance speed, control, and governance.

AI In Social Media Industry Leaders

  1. Microsoft Corporation

  2. Google LLC

  3. Amazon Web Services, Inc

  4. Adobe Systems Incorporated

  5. Meta

  6. *Disclaimer: Major Players sorted in no particular order
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Recent Industry Developments

  • July 2025: Meta launches Superintelligence Labs consolidating Llama and FAIR teams to fast-track multimodal AI.
  • June 2025: Meta stock peaks after announcing a USD 100 million signing-bonus plan to woo top researchers.
  • May 2025: Microsoft and xAI select Azure to host Grok 3, reinforcing Azure’s NLP credentials.
  • April 2025: Deloitte and Google Cloud unveil 100 turnkey AI agents to raise customer-service productivity.

Table of Contents for AI In Social Media Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Integration of AI for hyper-targeted social-media advertising (mainstream)
    • 4.2.2 Mobile-first rise in time-spent on social platforms (mainstream)
    • 4.2.3 AI-powered social-commerce engines boosting conversion (mainstream)
    • 4.2.4 Foundation-model APIs lowering entry barriers for in-feed generative content (under-the-radar)
    • 4.2.5 On-device inference unlocking privacy-preserving personalization (under-the-radar)
    • 4.2.6 Synthetic-influencer adoption amplifying brand reach at lower cost (under-the-radar)
  • 4.3 Market Restraints
    • 4.3.1 Scarcity of AI talent for social-graph optimisation (mainstream)
    • 4.3.2 Limited AI budgets among SMEs in emerging economies (mainstream)
    • 4.3.3 Heightened regulatory scrutiny on user-generated data pipelines (under-the-radar)
    • 4.3.4 Model hallucination risks eroding brand trust (under-the-radar)
  • 4.4 Value Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook (AI Toolchain Roadmap)
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Threat of New Entrants
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Bargaining Power of Suppliers
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Competitive Rivalry
  • 4.8 Investment Analysis
  • 4.9 Assessment of Impact of COVID-19 and Economic Slowdown

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Technology
    • 5.1.1 Machine Learning and Deep Learning
    • 5.1.2 Natural Language Processing (NLP)
  • 5.2 By Application
    • 5.2.1 Customer Experience Management
    • 5.2.2 Sales and Marketing
    • 5.2.3 Image and Video Recognition
    • 5.2.4 Predictive Risk Assessment
    • 5.2.5 Other Applications
  • 5.3 By Service
    • 5.3.1 Managed Service
    • 5.3.2 Professional Service
  • 5.4 By Organization Size
    • 5.4.1 Small and Medium Enterprises
    • 5.4.2 Large Enterprises
  • 5.5 By End-User Industry
    • 5.5.1 Retail
    • 5.5.2 E-commerce
    • 5.5.3 Banking, Financial Services and Insurance (BFSI)
    • 5.5.4 Media and Advertising
    • 5.5.5 Education
    • 5.5.6 Other Industries
  • 5.6 By Geography
    • 5.6.1 North America
    • 5.6.1.1 United States
    • 5.6.1.2 Canada
    • 5.6.1.3 Mexico
    • 5.6.2 South America
    • 5.6.2.1 Brazil
    • 5.6.2.2 Argentina
    • 5.6.2.3 Rest of South America
    • 5.6.3 Europe
    • 5.6.3.1 United Kingdom
    • 5.6.3.2 Germany
    • 5.6.3.3 France
    • 5.6.3.4 Spain
    • 5.6.3.5 Russia
    • 5.6.3.6 Rest of Europe
    • 5.6.4 Asia Pacific
    • 5.6.4.1 China
    • 5.6.4.2 Japan
    • 5.6.4.3 India
    • 5.6.4.4 South Korea
    • 5.6.4.5 Australia and New Zealand
    • 5.6.4.6 Rest of Asia Pacific
    • 5.6.5 Middle East and Africa
    • 5.6.5.1 Middle East
    • 5.6.5.1.1 Saudi Arabia
    • 5.6.5.1.2 UAE
    • 5.6.5.1.3 Turkey
    • 5.6.5.1.4 Rest of Middle East
    • 5.6.5.2 Africa
    • 5.6.5.2.1 South Africa
    • 5.6.5.2.2 Nigeria
    • 5.6.5.2.3 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 Google LLC
    • 6.4.2 Microsoft Corporation
    • 6.4.3 Meta Platforms Inc.
    • 6.4.4 Amazon Web Services Inc.
    • 6.4.5 IBM Corporation
    • 6.4.6 Adobe Inc.
    • 6.4.7 Salesforce Inc.
    • 6.4.8 Baidu Inc.
    • 6.4.9 Snap Inc.
    • 6.4.10 Hootsuite Media Inc.
    • 6.4.11 Meltwater ASA
    • 6.4.12 Sprout Social Inc.
    • 6.4.13 Sprinklr Inc.
    • 6.4.14 HubSpot Inc.
    • 6.4.15 ByteDance Ltd.
    • 6.4.16 Tencent Holdings Ltd.
    • 6.4.17 X Corp. (formerly Twitter)
    • 6.4.18 Snapchat Inc.
    • 6.4.19 TikTok (ByteDance)
    • 6.4.20 Discord Inc.
    • 6.4.21 Talkwalker SA

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment
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Global AI In Social Media Market Report Scope

AI in social media aims to boost creation of content and audience interaction by utilizing this technology. It is used to automate the creation of postings, the analysis of user data, and the provision of recommendations and suggestions to users. The Artificial Intelligence (AI) in the Social Media Market is segmented By Technology (Machine Learning and Deep Learning, NLP), Application (Sales and Marketing, Customer Experience Management, Image Recognition, Predictive Risk Assessment), Service (Managed Service, Professional Service), Organization Size (Small and Medium Enterprise, Large Enterprise) End User (Retail, E-commerce, Banking, Financial Services and Insurance (BFSI), Media and Advertising, Education, Other End-user Industries) and Geography (North America, Europe, Asia Pacific, Latin America, and Middle East and Africa).

The market sizes and forecasts are provided regarding value (USD million) for all the above segments.

By Technology
Machine Learning and Deep Learning
Natural Language Processing (NLP)
By Application
Customer Experience Management
Sales and Marketing
Image and Video Recognition
Predictive Risk Assessment
Other Applications
By Service
Managed Service
Professional Service
By Organization Size
Small and Medium Enterprises
Large Enterprises
By End-User Industry
Retail
E-commerce
Banking, Financial Services and Insurance (BFSI)
Media and Advertising
Education
Other Industries
By Geography
North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe United Kingdom
Germany
France
Spain
Russia
Rest of Europe
Asia Pacific China
Japan
India
South Korea
Australia and New Zealand
Rest of Asia Pacific
Middle East and Africa Middle East Saudi Arabia
UAE
Turkey
Rest of Middle East
Africa South Africa
Nigeria
Rest of Africa
By Technology Machine Learning and Deep Learning
Natural Language Processing (NLP)
By Application Customer Experience Management
Sales and Marketing
Image and Video Recognition
Predictive Risk Assessment
Other Applications
By Service Managed Service
Professional Service
By Organization Size Small and Medium Enterprises
Large Enterprises
By End-User Industry Retail
E-commerce
Banking, Financial Services and Insurance (BFSI)
Media and Advertising
Education
Other Industries
By Geography North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe United Kingdom
Germany
France
Spain
Russia
Rest of Europe
Asia Pacific China
Japan
India
South Korea
Australia and New Zealand
Rest of Asia Pacific
Middle East and Africa Middle East Saudi Arabia
UAE
Turkey
Rest of Middle East
Africa South Africa
Nigeria
Rest of Africa
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Key Questions Answered in the Report

What is the current size of the AI in social media market?

The AI in social media market stands at USD 2.69 billion in 2025 and is projected to hit USD 9.25 billion by 2030.

Which region is expanding fastest in AI-driven social media?

Asia Pacific records the highest growth with a 30.84% CAGR, thanks to substantial generative-AI investments and mobile-first engagement.

Which technology segment leads the market today?

Machine learning and deep learning hold 62% of revenue, powering recommendations, moderation, and ranking systems.

Why are SMEs major adopters of AI on social platforms?

SMEs control 64.1% of 2024 spending because low-code APIs and pay-as-you-go models let them implement AI without heavy infrastructure.

What is driving the surge in AI-based social-commerce conversions?

Chatbots and conversational funnels can deliver 5-8 × return on ad spend by offering personalized, real-time purchase assistance within messaging apps.

How are regulations influencing market growth?

Frameworks like the EU AI Act impose high-risk classifications and heavy fines for non-compliance, compelling platforms to invest in transparency, data lineage, and on-device processing.

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