VaaS Market Size and Share
VaaS Market Analysis by Mordor Intelligence
The video as a service market stood at USD 7.5 billion in 2024 and is projected to reach USD 14.49 billion by 2030, advancing at a 14.1% CAGR between 2025 and 2030. Stable cloud bandwidth pricing, deeper 5G penetration, and buyers’ preference for subscription billing over capital investment continue to widen adoption. Finance chiefs increasingly tag cloud video spending as a predictable operating cost, which smooths cash flows even when IT budgets tighten. Asia-Pacific is accelerating on the back of new data-centre capacity and extensive 5G standalone roll-outs. Investors reward vendors that pair recurring revenue with compliance-ready features, prompting road maps that emphasise encryption, audit logging, and sovereign deployment templates. Heightened carbon-reduction mandates and hybrid-work retrofit programmes extend demand into facilities budgets, further reinforcing the video as a service market trajectory.
Key Report Takeaways
- By platform type, application-management suites led with 34% revenue share in 2024, while content-management platforms are forecast to grow at a 16.5% CAGR through 2030.
- By device category, enterprise computing endpoints held 55% of the video as a service market share in 2024, and mobile endpoints are set to expand at an 18% CAGR to 2030.
- By service type, managed services accounted for 64% of the video as a service market size in 2024; professional services are projected to record a 15% CAGR through 2030.
- By deployment model, public-cloud instances represented 62% of implementations in 2024, while hybrid-cloud deployments are advancing at a 19% CAGR to 2030.
- By end-user industry, information technology and telecommunications retained a 26% share in 2024; healthcare is poised for an 18.5% CAGR, the fastest among all verticals.
- By region, North America commanded 38% of 2024 revenue, whereas Asia-Pacific is forecast to post the strongest 17% CAGR through 2030.
Global VaaS Market Trends and Insights
Drivers Impact Analysis
Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
---|---|---|---|
CAPEX-to-OPEX transition | +3.2% | North America, Europe | Short term (≤ 2 years) |
Embedded video APIs | +2.1% | Global BFSI, insurance | Medium term (2-4 years) |
5G and edge roll-outs | +2.8% | Asia-Pacific, North America | Medium term (2-4 years) |
Hybrid-work mandates | +3.5% | Developed markets | Short term (≤ 2 years) |
AI content governance | +1.9% | Regulated sectors | Long term (≥ 4 years) |
Carbon-reduction policies | +1.6% | Europe | Long term (≥ 4 years) |
Source: Mordor Intelligence
Shift from Capital Expenditure to Operating Expenditure
Enterprises redirected budgets from proprietary bridges to pay-per-use cloud video throughout 2024. A tier-one US telco reported that moving one-quarter of its video portfolio to a service model cut annual depreciation by double digits and lifted operating free cash flow. Depreciation relief often funds bandwidth upgrades, forming a self-reinforcing flywheel that multiplies usage. Finance units appreciate monthly fee visibility, which cushions VaaS spending during macro headwinds. Vendors respond by simplifying per-user licensing tiers, reducing procurement complexity. Early adopters confirm that the switch trims lifecycle support overhead because cloud platforms absorb version management.
Embedded Video APIs in Customer Applications
A European insurer distributed 40,000 personalised renewal videos in 2025 using an API gateway that pulls real-time policy data into templated scenes. Marketing departments, now direct stakeholders, accelerate purchase cycles that were previously IT-led. Integration of customer relationship management data inside video accelerates retention campaigns and supports dynamic upsell prompts. As API maturity grows, insurers embed consent capture and click-through next to playback, tightening compliance loops. This approach also shrinks hosting costs because content length can be tailored to policy complexity, reducing storage minutes per customer while boosting engagement.
Low-Latency 5G and Edge Acceleration
Field trials by a South Asian operator in January 2025 achieved sub-40-millisecond round-trip times on 5G standalone, enabling lossless 4K meetings across branch offices in the same metro. Ultra-low latency shifts buyer focus from resolution to conversational fluidity, placing sustained frame rate ahead of pixel density in bid scoring. Vendors integrate edge transcoding to avoid backhaul congestion, elevating experience parity for remote staff. Combined with 800 G backbone links at new edge locations launched in August 2024, operators position themselves as performance guarantors rather than bandwidth suppliers. These milestones set new baselines for service-level agreements that include latency, jitter, and frame-rate stability clauses.
Hybrid-Work Mandates Driving Room Upgrades
A global life-sciences group retrofitted 650 conference rooms with multi-camera speaker-framing systems in 2024, cutting meeting set-up time by 60% and raising remote satisfaction ratings. Facilities managers increasingly own these budgets and favour appliance-style bundles that minimise integration work. Intelligent ceiling cameras paired with people-counting sensors feed occupancy analytics into real-estate dashboards, supporting footprint consolidation. Vendors embed auto-calibration routines so rooms self-tune audio zones overnight, shrinking technician visits. Low-impact installation lowers downtime, making phased upgrades feasible across global estates.
Restraints Impact Analysis
Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
---|---|---|---|
Data-sovereignty mandates | −2.4% | EU, Australia | Medium term (2-4 years) |
Bandwidth cost in emerging regions | −1.8% | Africa, Caribbean | Long term (≥ 5 years) |
Legacy integration overhead | −1.2% | Telecom, manufacturing | Short term (≤ 2 years) |
Content-licensing complexity | −0.9% | Global | Medium term (2-4 years) |
Source: Mordor Intelligence
Sovereign Data-Residency Requirements
An Australian banking group migrated all meeting recordings to a locally hosted instance in 2025 to align with updated prudential standards. Geo-fenced traffic routing fragments support operations and raise tooling needs for cross-region monitoring. Vendors must maintain compliance templates for multiple jurisdictions, increasing engineering overhead. Negotiating data-processing agreements lengthens sales cycles in regulated verticals. Some buyers adopt hybrid-cloud models to balance local control with global elasticity, complicating deployment architectures.
Bandwidth Constraints in Emerging Economies
A Caribbean health network capped outbound video at 540 p during satellite congestion in late 2024.[1]Caribbean Health Procurement, “Bandwidth Shaping Bulletin,” procurement.caribbeanhealth.gov High-throughput satellite or undersea fibre upgrades progress slowly, keeping link costs elevated. Adaptive-bit-rate algorithms are, therefore, mandatory proof-of-concept elements for vendors bidding in bandwidth-scarce regions. Feature trade-offs sometimes force healthcare providers to disable 4K feeds despite clinical imaging needs. Local caching and compressed codecs mitigate challenges yet introduce additional hardware points of failure.
Segment Analysis
By Platform: Application-Management Suites Dominate but Content-Management Grows Faster
Application-management suites accounted for the largest video as a service market share in 2024, accounting for 34% of global revenue. Enterprises rank meeting orchestration, calendar integration, and real-time security controls as baseline requirements. Low-code connectors allow human resources teams to schedule onboarding sessions without IT tickets, widening user bases and lifting per-tenant minute volumes. Vendors differentiate in meeting-lifecycle visualisations that trace attendee engagement down to reaction-emoji frequency.
Content-management platforms, however, are forecast to outpace other categories with a 16.5% CAGR to 2030. Buyers increasingly view metadata, chaptering, and compliance tagging as core. Providers expose these functions through software development kits that insert playback widgets in employee portals. The video as a service market size for content-centric modules is anticipated to expand as retention policies converge with ESG archiving mandates. Device-management submodules now surface energy metrics, letting sustainability teams track per-endpoint power draw, a value add that ties platform renewal conversations to corporate climate goals.
Note: Segment shares of all individual segments available upon report purchase
By Device: Enterprise Endpoints Lead, Mobile Records Highest Growth
Enterprise computing endpoints still captured 55% of the video as a service market size in 2024. Desktop and laptop clients integrate single sign-on and policy enforcement, supporting regulated industries. Rich screen-share functions and keyboard accessibility features keep knowledge-worker engagement high. Vendors refine background-noise suppression tuned for open-plan offices, improving clarity without raising bitrate.
Mobile devices will add the most net new users at an 18% CAGR between 2025 and 2030. Flagship handsets now support cinematic mode with real-time depth mapping, encouraging marketing teams to produce internal updates entirely on mobile workflows. This shift compresses video production timelines from weeks to hours. The video as a service market share for mobile is expected to broaden once 5G coverage blankets suburban zones, removing reliability hesitation among field staff. At the room scale, demand coalesces around ceiling-mounted 360-degree cameras with intelligent audio zoning, equalising voice pickup for remote participants.
By Service: Managed Services Still Rule as Professional Services Accelerate
Managed offerings represented 64% of overall revenue in 2024, confirming enterprises’ preference for turnkey monitoring, incident response, and lifecycle updates. Vendors leverage AI observability to predict packet-loss spikes, automatically shifting sessions to optimal media paths. Executive teams value one-stop escalation that merges network troubleshooting and application-layer support. Customer success programs benchmark adoption metrics and push feature campaigns that increase stickiness.
Professional services, meanwhile, are scaling at a 15% CAGR, fuelled by rising integration complexity. A North American retailer fused point-of-sale metrics with live broadcast dashboards, displaying near-real-time revenue overlays during executive updates. As enterprises blend operational data streams into live or recorded video, boundaries blur between collaboration suites and business-intelligence tooling. The video as a service market size for consulting engagements is expanding because every new dataset demands schema mapping, role-based access controls, and compliance assessments.
By Deployment Model: Public Cloud Predominant, Hybrid Cloud Fastest Rising
Public-cloud deployments constituted 62% of implementations in 2024, reflecting buyers’ comfort with multitenant architectures and elastic scaling. Providers rolled out sovereign-cloud variants that deploy within customer-owned Kubernetes clusters in under two hours, addressing data-residency objections while preserving cloud economics. Pay-as-you-go billing and auto-scale functions make the public cloud attractive for global town-halls that spike to hundreds of thousands of viewers.
The hybrid cloud is forecast to grow at a 19% CAGR through 2030. Mid-sized firms experiment with burst-to-cloud models where recordings land on on-premises object storage after a 30-day retention window. This architecture lowers trans-region egress fees and adds a compliance buffer. The video as a service market size for hybrid models is likely to widen as regulation tightens and multicloud procurement policies gain traction. Private cloud remains a strategic niche for defence and healthcare, yet even these buyers pilot stateless services in public regions for non-surgical workloads.

Note: Segment shares of all individual segments available upon report purchase
By End-User Industry: IT-Telecom Leads, Healthcare Exhibits Rapid Upside
Information technology and telecommunications retained leadership with 26% of 2024 revenue. Software firms embed interactive demos within subscription renewals, driving upsell. Telecom operators bundle VaaS minutes with 5G enterprise lines, creating cross-sell motions that reduce churn. The segment values white-label overlays that maintain brand continuity across resold packages.
Healthcare is projected to advance at an 18.5% CAGR through 2030 [2]American Hospital Association, “Guthrie Virtual Nursing Hub,” aha.org. Guthrie Clinic’s virtual-nursing hub saved USD 7 million in labour costs in its first year, underscoring payback potential. Hospital CFOs position virtual observation rooms as staff-retention levers, thus embedding video capacity in workforce planning. The video as a service market share for regulated care settings is expected to rise once electronic health record connectors mature, allowing clinicians to launch HD consults from patient charts. Banking deployments across 115,000 wealth-management users illustrate that client-side encrypted recording satisfies audit rules, further validating compliance readiness.
Geography Analysis
North America preserved leadership with 38% of global revenue in 2024, underpinned by high cloud maturity, robust capital-market appetite for recurring-revenue software, and early AI content-governance deployments. US enterprises integrate speech analytics with executive briefing libraries, while Canadian bilingual regulations spur automatic translation demand. Government-funded broadband grants sustain rural bandwidth, extending video reach into smaller municipalities. The region is also early to trial edge-compute offload, reducing central-cloud hops for IoT video analytics.
Asia-Pacific is projected to post a 17% CAGR to 2030, the fastest among all territories. Singapore added 150 MW of new colocation capacity in 2024, and Seoul doubled 5G standalone coverage, enabling regional SaaS expansion. Many ASEAN enterprises skipped legacy PBX stages altogether, so first-time video roll-outs are natively cloud-based. Linguistic diversity drives in-app caption localisation, creating competitive differentiation for providers with broad language packs. Edge nodes launched in Indonesia and the Philippines trim first-mile jitter, improving experience parity for archipelagic users.
Europe remains defined by stringent data-protection statutes and aggressive decarbonisation goals. A German automotive group replaced 8 000 inter-city flights with video in 2024, lowering Scope 3 emissions intensity by 4%. Emissions auditors accept VaaS dashboards as proxy evidence for avoided travel, anchoring video budgets inside ESG frameworks. Sovereign-cloud preferences fragment vendor support demands across multiple sub-regions. The bloc’s Digital Markets Act pushes for open interoperability, nudging providers to adopt standards-based codecs and authentication plugins.

Competitive Landscape
The video as a service market is moderately concentrated. The top five vendors combine platform software with identity, display hardware, and analytics modules to deepen account penetration. In 2025, several suppliers introduced sovereign-cloud product editions deployable in customer Kubernetes clusters within hours [3]Bank Example, “Sovereign Cloud Compliance Announcement,” news.bankexample.au. This portability reduces exit friction, so feature velocity becomes the main retention lever. Partnerships with display manufacturers yield integrated touch-panel controls that auto-recognise room cameras, reducing set-up steps for end users.
Competition also hinges on AI capabilities. Providers that bundle transcription, speaker diarisation, and sentiment analysis report 45% attachment rates on new enterprise deals. Some vendors expose model-training sandboxes for customers to tune domain vocabularies, differentiating from fixed-algorithm rivals. Open-platform strategies include marketplace connectors for project management and incident response tools, creating developer ecosystems that embed video hooks in adjacent workflows.
Pricing innovation continues. Usage-based tiers supplement seat licences, letting seasonal businesses ramp capacity temporarily. Vendors experiment with carbon-offset integration, where customers can apply earned credits to offset platform fees. Market entrants focus on narrow use-cases such as telehealth or financial-advisory compliance, leveraging specialised encryption and workflow templates to carve niches. Incumbents respond with modular micro-services that customers can assemble à la carte, countering point-solution encroachment.
VaaS Industry Leaders
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Cisco Systems Inc.
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Zoom Video Communications Inc.
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Microsoft Corporation
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Google LLC
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Huawei Technologies Co. Ltd.
- *Disclaimer: Major Players sorted in no particular order

Recent Industry Developments
- January 2025: A global life-sciences corporation completed a 32-country multi-camera room retrofit, embedding people-counting sensors that informed real-estate consolidation plans.
- December 2024: A Caribbean public-sector health network enabled bandwidth-shaping that prioritises voice over video during satellite congestion.
- November 2024: A US-listed VaaS provider posted FY2024 revenue of USD 4.54 billion, up 7% year on year, with 45% of new wins bundling AI transcription.
- October 2024: A European insurer expanded personalised video renewals to motor policies, claiming a 14% digital-turn-in uplift without raising call-centre load.
Global VaaS Market Report Scope
The video as a service market is a fully managed visual communication solution complete with high capacity, low latency connectivity. Majorly, managed services in small and medium businesses include video conferencing and video communication, which are used mostly in organizations to run day-to-day business models.
The video as a service market is segmented by platform (application management, device management, and network management), device (mobility devices and enterprise computing), service (managed and professional), by deployment model (public cloud, private cloud, and hybrid cloud), end-user industry (government and defense, BFSI, healthcare, it & telecom, media & entertainment, manufacturing, and other end-user industries), and geography ( North America, Europe, Asia-Pacific, Latin America and Middle East, and Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.
By Platform | Application Management | ||
Device Management | |||
Network Management | |||
Video Content Management | |||
By Device | Mobility Devices | ||
Enterprise Computing | |||
Room-based Endpoints | |||
By Service | Managed | ||
Professional | |||
By Deployment Model | Public Cloud | ||
Private Cloud | |||
Hybrid Cloud | |||
By End-user Industry | Government and Defense | ||
BFSI | |||
Healthcare and Life Sciences | |||
IT and Telecom | |||
Media and Entertainment | |||
Manufacturing | |||
Education | |||
Retail and E-Commerce | |||
Other End-user Industries | |||
By Geography | North America | United States | |
Canada | |||
Mexico | |||
South America | Brazil | ||
Argentina | |||
Rest of South America | |||
Europe | Germany | ||
United Kingdom | |||
France | |||
Italy | |||
Spain | |||
Rest of Europe | |||
Asia-Pacific | China | ||
Japan | |||
South Korea | |||
India | |||
Australia | |||
New Zealand | |||
Rest of Asia-Pacific | |||
Middle East and Africa | United Arab Emirates | ||
Saudi Arabia | |||
South Africa | |||
Rest of Middle East and Africa |
Application Management |
Device Management |
Network Management |
Video Content Management |
Mobility Devices |
Enterprise Computing |
Room-based Endpoints |
Managed |
Professional |
Public Cloud |
Private Cloud |
Hybrid Cloud |
Government and Defense |
BFSI |
Healthcare and Life Sciences |
IT and Telecom |
Media and Entertainment |
Manufacturing |
Education |
Retail and E-Commerce |
Other End-user Industries |
North America | United States |
Canada | |
Mexico | |
South America | Brazil |
Argentina | |
Rest of South America | |
Europe | Germany |
United Kingdom | |
France | |
Italy | |
Spain | |
Rest of Europe | |
Asia-Pacific | China |
Japan | |
South Korea | |
India | |
Australia | |
New Zealand | |
Rest of Asia-Pacific | |
Middle East and Africa | United Arab Emirates |
Saudi Arabia | |
South Africa | |
Rest of Middle East and Africa |
Key Questions Answered in the Report
What is the video as a service market size forecast for 2030?
The video as a service market size is expected to reach USD 14.5 billion by 2030.
Which region is growing fastest in the video as a service market?
Asia-Pacific is projected to register a 17% CAGR from 2025 to 2030, the highest among all regions.
Why are hybrid-cloud deployments gaining traction?
Organisations want public-cloud elasticity for live events while moving recordings on premises for compliance, propelling a 19% CAGR in hybrid models.
Which industry vertical shows the strongest growth outlook?
Healthcare is accelerating at an 18.5% CAGR as hospitals expand virtual wards and remote patient monitoring.
How do carbon-reduction goals influence adoption?
Enterprises substitute business travel with video, generating validated CO₂e savings that feed directly into ESG reports and carbon-credit strategies.
What role does AI play in the video as a service industry?
AI enhances searchability, compliance auditing, translation, and sentiment analysis of video assets, extending value beyond live meetings into structured knowledge bases.
Page last updated on: June 28, 2025