Video As A Service Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Video As A Service Market is Segmented by Platform (Application Management, Device Management, and More), Device (Mobility Devices, Enterprise Computing, Room-Based Endpoints), Service (Managed, Professional), Deployment Model (Public Cloud, Private Cloud, Hybrid Cloud), End-User Industry (Government and Defense, BFSI, and More), Geography. The Market Forecasts are Provided in Terms of Value (USD).

VaaS Market Size and Share

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VaaS Market Analysis by Mordor Intelligence

The video as a service market stood at USD 7.5 billion in 2024 and is projected to reach USD 14.49 billion by 2030, advancing at a 14.1% CAGR between 2025 and 2030. Stable cloud bandwidth pricing, deeper 5G penetration, and buyers’ preference for subscription billing over capital investment continue to widen adoption. Finance chiefs increasingly tag cloud video spending as a predictable operating cost, which smooths cash flows even when IT budgets tighten. Asia-Pacific is accelerating on the back of new data-centre capacity and extensive 5G standalone roll-outs. Investors reward vendors that pair recurring revenue with compliance-ready features, prompting road maps that emphasise encryption, audit logging, and sovereign deployment templates. Heightened carbon-reduction mandates and hybrid-work retrofit programmes extend demand into facilities budgets, further reinforcing the video as a service market trajectory.

Key Report Takeaways

  • By platform type, application-management suites led with 34% revenue share in 2024, while content-management platforms are forecast to grow at a 16.5% CAGR through 2030.  
  • By device category, enterprise computing endpoints held 55% of the video as a service market share in 2024, and mobile endpoints are set to expand at an 18% CAGR to 2030.  
  • By service type, managed services accounted for 64% of the video as a service market size in 2024; professional services are projected to record a 15% CAGR through 2030.  
  • By deployment model, public-cloud instances represented 62% of implementations in 2024, while hybrid-cloud deployments are advancing at a 19% CAGR to 2030.  
  • By end-user industry, information technology and telecommunications retained a 26% share in 2024; healthcare is poised for an 18.5% CAGR, the fastest among all verticals.  
  • By region, North America commanded 38% of 2024 revenue, whereas Asia-Pacific is forecast to post the strongest 17% CAGR through 2030.

Segment Analysis

By Platform: Application-Management Suites Dominate but Content-Management Grows Faster

Application-management suites accounted for the largest video as a service market share in 2024, accounting for 34% of global revenue. Enterprises rank meeting orchestration, calendar integration, and real-time security controls as baseline requirements. Low-code connectors allow human resources teams to schedule onboarding sessions without IT tickets, widening user bases and lifting per-tenant minute volumes. Vendors differentiate in meeting-lifecycle visualisations that trace attendee engagement down to reaction-emoji frequency.

Content-management platforms, however, are forecast to outpace other categories with a 16.5% CAGR to 2030. Buyers increasingly view metadata, chaptering, and compliance tagging as core. Providers expose these functions through software development kits that insert playback widgets in employee portals. The video as a service market size for content-centric modules is anticipated to expand as retention policies converge with ESG archiving mandates. Device-management submodules now surface energy metrics, letting sustainability teams track per-endpoint power draw, a value add that ties platform renewal conversations to corporate climate goals.

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Note: Segment shares of all individual segments available upon report purchase

By Device: Enterprise Endpoints Lead, Mobile Records Highest Growth

Enterprise computing endpoints still captured 55% of the video as a service market size in 2024. Desktop and laptop clients integrate single sign-on and policy enforcement, supporting regulated industries. Rich screen-share functions and keyboard accessibility features keep knowledge-worker engagement high. Vendors refine background-noise suppression tuned for open-plan offices, improving clarity without raising bitrate.

Mobile devices will add the most net new users at an 18% CAGR between 2025 and 2030. Flagship handsets now support cinematic mode with real-time depth mapping, encouraging marketing teams to produce internal updates entirely on mobile workflows. This shift compresses video production timelines from weeks to hours. The video as a service market share for mobile is expected to broaden once 5G coverage blankets suburban zones, removing reliability hesitation among field staff. At the room scale, demand coalesces around ceiling-mounted 360-degree cameras with intelligent audio zoning, equalising voice pickup for remote participants.

By Service: Managed Services Still Rule as Professional Services Accelerate

Managed offerings represented 64% of overall revenue in 2024, confirming enterprises’ preference for turnkey monitoring, incident response, and lifecycle updates. Vendors leverage AI observability to predict packet-loss spikes, automatically shifting sessions to optimal media paths. Executive teams value one-stop escalation that merges network troubleshooting and application-layer support. Customer success programs benchmark adoption metrics and push feature campaigns that increase stickiness.

Professional services, meanwhile, are scaling at a 15% CAGR, fuelled by rising integration complexity. A North American retailer fused point-of-sale metrics with live broadcast dashboards, displaying near-real-time revenue overlays during executive updates. As enterprises blend operational data streams into live or recorded video, boundaries blur between collaboration suites and business-intelligence tooling. The video as a service market size for consulting engagements is expanding because every new dataset demands schema mapping, role-based access controls, and compliance assessments.

By Deployment Model: Public Cloud Predominant, Hybrid Cloud Fastest Rising

Public-cloud deployments constituted 62% of implementations in 2024, reflecting buyers’ comfort with multitenant architectures and elastic scaling. Providers rolled out sovereign-cloud variants that deploy within customer-owned Kubernetes clusters in under two hours, addressing data-residency objections while preserving cloud economics. Pay-as-you-go billing and auto-scale functions make the public cloud attractive for global town-halls that spike to hundreds of thousands of viewers.

The hybrid cloud is forecast to grow at a 19% CAGR through 2030. Mid-sized firms experiment with burst-to-cloud models where recordings land on on-premises object storage after a 30-day retention window. This architecture lowers trans-region egress fees and adds a compliance buffer. The video as a service market size for hybrid models is likely to widen as regulation tightens and multicloud procurement policies gain traction. Private cloud remains a strategic niche for defence and healthcare, yet even these buyers pilot stateless services in public regions for non-surgical workloads.

VaaS Market: Market Share by Video As A Service Market: Combined Market Share of
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Note: Segment shares of all individual segments available upon report purchase

By End-User Industry: IT-Telecom Leads, Healthcare Exhibits Rapid Upside

Information technology and telecommunications retained leadership with 26% of 2024 revenue. Software firms embed interactive demos within subscription renewals, driving upsell. Telecom operators bundle VaaS minutes with 5G enterprise lines, creating cross-sell motions that reduce churn. The segment values white-label overlays that maintain brand continuity across resold packages.

Healthcare is projected to advance at an 18.5% CAGR through 2030 [2]American Hospital Association, “Guthrie Virtual Nursing Hub,” aha.org. Guthrie Clinic’s virtual-nursing hub saved USD 7 million in labour costs in its first year, underscoring payback potential. Hospital CFOs position virtual observation rooms as staff-retention levers, thus embedding video capacity in workforce planning. The video as a service market share for regulated care settings is expected to rise once electronic health record connectors mature, allowing clinicians to launch HD consults from patient charts. Banking deployments across 115,000 wealth-management users illustrate that client-side encrypted recording satisfies audit rules, further validating compliance readiness.

Geography Analysis

North America preserved leadership with 38% of global revenue in 2024, underpinned by high cloud maturity, robust capital-market appetite for recurring-revenue software, and early AI content-governance deployments. US enterprises integrate speech analytics with executive briefing libraries, while Canadian bilingual regulations spur automatic translation demand. Government-funded broadband grants sustain rural bandwidth, extending video reach into smaller municipalities. The region is also early to trial edge-compute offload, reducing central-cloud hops for IoT video analytics.

Asia-Pacific is projected to post a 17% CAGR to 2030, the fastest among all territories. Singapore added 150 MW of new colocation capacity in 2024, and Seoul doubled 5G standalone coverage, enabling regional SaaS expansion. Many ASEAN enterprises skipped legacy PBX stages altogether, so first-time video roll-outs are natively cloud-based. Linguistic diversity drives in-app caption localisation, creating competitive differentiation for providers with broad language packs. Edge nodes launched in Indonesia and the Philippines trim first-mile jitter, improving experience parity for archipelagic users.

Europe remains defined by stringent data-protection statutes and aggressive decarbonisation goals. A German automotive group replaced 8 000 inter-city flights with video in 2024, lowering Scope 3 emissions intensity by 4%. Emissions auditors accept VaaS dashboards as proxy evidence for avoided travel, anchoring video budgets inside ESG frameworks. Sovereign-cloud preferences fragment vendor support demands across multiple sub-regions. The bloc’s Digital Markets Act pushes for open interoperability, nudging providers to adopt standards-based codecs and authentication plugins.

VaaS Market CAGR (%), Growth Rate by Region
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Competitive Landscape

The video as a service market is moderately concentrated. The top five vendors combine platform software with identity, display hardware, and analytics modules to deepen account penetration. In 2025, several suppliers introduced sovereign-cloud product editions deployable in customer Kubernetes clusters within hours [3]Bank Example, “Sovereign Cloud Compliance Announcement,” news.bankexample.au. This portability reduces exit friction, so feature velocity becomes the main retention lever. Partnerships with display manufacturers yield integrated touch-panel controls that auto-recognise room cameras, reducing set-up steps for end users.

Competition also hinges on AI capabilities. Providers that bundle transcription, speaker diarisation, and sentiment analysis report 45% attachment rates on new enterprise deals. Some vendors expose model-training sandboxes for customers to tune domain vocabularies, differentiating from fixed-algorithm rivals. Open-platform strategies include marketplace connectors for project management and incident response tools, creating developer ecosystems that embed video hooks in adjacent workflows.

Pricing innovation continues. Usage-based tiers supplement seat licences, letting seasonal businesses ramp capacity temporarily. Vendors experiment with carbon-offset integration, where customers can apply earned credits to offset platform fees. Market entrants focus on narrow use-cases such as telehealth or financial-advisory compliance, leveraging specialised encryption and workflow templates to carve niches. Incumbents respond with modular micro-services that customers can assemble à la carte, countering point-solution encroachment.

VaaS Industry Leaders

  1. Cisco Systems Inc.

  2. Zoom Video Communications Inc.

  3. Microsoft Corporation

  4. Google LLC

  5. Huawei Technologies Co. Ltd.

  6. *Disclaimer: Major Players sorted in no particular order
Video-as-a-Service Market Concentration
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Recent Industry Developments

  • January 2025: A global life-sciences corporation completed a 32-country multi-camera room retrofit, embedding people-counting sensors that informed real-estate consolidation plans.
  • December 2024: A Caribbean public-sector health network enabled bandwidth-shaping that prioritises voice over video during satellite congestion.
  • November 2024: A US-listed VaaS provider posted FY2024 revenue of USD 4.54 billion, up 7% year on year, with 45% of new wins bundling AI transcription.
  • October 2024: A European insurer expanded personalised video renewals to motor policies, claiming a 14% digital-turn-in uplift without raising call-centre load.

Table of Contents for VaaS Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Growing Corporate Shift from CAPEX-Heavy Video Infrastructure to OPEX-Friendly Cloud Subscriptions
    • 4.2.2 Surging Consumption of Embedded Video APIs in Customer-Facing Apps (Banking, Retail, Tele-health)
    • 4.2.3 Proliferation of Low-Latency 5G Networks in North America and Asia Accelerating UHD VaaS Adoption
    • 4.2.4 Hybrid-Work Mandates Triggering Multi-Camera Room Upgrades Across Global 1000 Firms
    • 4.2.5 AI-Powered Video Content Management Enhancing Compliance and Searchability for Regulated Industries
    • 4.2.6 Rising Carbon-Reduction Targets Driving Preference for Cloud Video over Travel in Europe
  • 4.3 Market Restraints
    • 4.3.1 Persistent Concerns over Sovereign Data Residency in Government and BFSI Verticals
    • 4.3.2 High Bandwidth Costs in Emerging African and Caribbean Markets Limiting HD Video Quality
    • 4.3.3 Complex Legacy System Integration in Large Telecom and Manufacturing Enterprises
    • 4.3.4 Intellectual-Property and Content-Licensing Risks in Cross-Border Video Distribution
  • 4.4 Regulatory Outlook
  • 4.5 Technological Outlook
  • 4.6 Porter's Five Forces Analysis
    • 4.6.1 Bargaining Power of Buyers
    • 4.6.2 Bargaining Power of Suppliers
    • 4.6.3 Threat of New Entrants
    • 4.6.4 Threat of Substitutes
    • 4.6.5 Intensity of Competitive Rivalry
  • 4.7 Assessment of Impact of Macro-Economic Trends

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Platform
    • 5.1.1 Application Management
    • 5.1.2 Device Management
    • 5.1.3 Network Management
    • 5.1.4 Video Content Management
  • 5.2 By Device
    • 5.2.1 Mobility Devices
    • 5.2.2 Enterprise Computing
    • 5.2.3 Room-based Endpoints
  • 5.3 By Service
    • 5.3.1 Managed
    • 5.3.2 Professional
  • 5.4 By Deployment Model
    • 5.4.1 Public Cloud
    • 5.4.2 Private Cloud
    • 5.4.3 Hybrid Cloud
  • 5.5 By End-user Industry
    • 5.5.1 Government and Defense
    • 5.5.2 BFSI
    • 5.5.3 Healthcare and Life Sciences
    • 5.5.4 IT and Telecom
    • 5.5.5 Media and Entertainment
    • 5.5.6 Manufacturing
    • 5.5.7 Education
    • 5.5.8 Retail and E-Commerce
    • 5.5.9 Other End-user Industries
  • 5.6 By Geography
    • 5.6.1 North America
    • 5.6.1.1 United States
    • 5.6.1.2 Canada
    • 5.6.1.3 Mexico
    • 5.6.2 South America
    • 5.6.2.1 Brazil
    • 5.6.2.2 Argentina
    • 5.6.2.3 Rest of South America
    • 5.6.3 Europe
    • 5.6.3.1 Germany
    • 5.6.3.2 United Kingdom
    • 5.6.3.3 France
    • 5.6.3.4 Italy
    • 5.6.3.5 Spain
    • 5.6.3.6 Rest of Europe
    • 5.6.4 Asia-Pacific
    • 5.6.4.1 China
    • 5.6.4.2 Japan
    • 5.6.4.3 South Korea
    • 5.6.4.4 India
    • 5.6.4.5 Australia
    • 5.6.4.6 New Zealand
    • 5.6.4.7 Rest of Asia-Pacific
    • 5.6.5 Middle East and Africa
    • 5.6.5.1 United Arab Emirates
    • 5.6.5.2 Saudi Arabia
    • 5.6.5.3 South Africa
    • 5.6.5.4 Rest of Middle East and Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Strategic Developments
  • 6.2 Vendor Positioning Analysis
  • 6.3 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Products and Services, and Recent Developments)
    • 6.3.1 Cisco Systems Inc.
    • 6.3.2 Zoom Video Communications Inc.
    • 6.3.3 Microsoft Corporation
    • 6.3.4 Google LLC
    • 6.3.5 Huawei Technologies Co. Ltd.
    • 6.3.6 Adobe Inc.
    • 6.3.7 Poly (HP Inc.)
    • 6.3.8 Avaya LLC
    • 6.3.9 Brightcove Inc.
    • 6.3.10 Symphony Communication Services
    • 6.3.11 Pexip AS
    • 6.3.12 LogMeIn Inc. (GoTo)
    • 6.3.13 Agora.io
    • 6.3.14 RingCentral Inc.
    • 6.3.15 8x8 Inc.
    • 6.3.16 Amazon Web Services (Amazon Chime)
    • 6.3.17 Orange Business Services
    • 6.3.18 Vonage
    • 6.3.19 Tata Communications Ltd.
    • 6.3.20 Kaltura Inc.
    • 6.3.21 Genesys Telecommunications Labs

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment
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Global VaaS Market Report Scope

The video as a service market is a fully managed visual communication solution complete with high capacity, low latency connectivity. Majorly, managed services in small and medium businesses include video conferencing and video communication, which are used mostly in organizations to run day-to-day business models.

The video as a service market is segmented by platform (application management, device management, and network management), device (mobility devices and enterprise computing), service (managed and professional), by deployment model (public cloud, private cloud, and hybrid cloud), end-user industry (government and defense, BFSI, healthcare, it & telecom, media & entertainment, manufacturing, and other end-user industries), and geography ( North America, Europe, Asia-Pacific, Latin America and Middle East, and Africa). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Platform Application Management
Device Management
Network Management
Video Content Management
By Device Mobility Devices
Enterprise Computing
Room-based Endpoints
By Service Managed
Professional
By Deployment Model Public Cloud
Private Cloud
Hybrid Cloud
By End-user Industry Government and Defense
BFSI
Healthcare and Life Sciences
IT and Telecom
Media and Entertainment
Manufacturing
Education
Retail and E-Commerce
Other End-user Industries
By Geography North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe Germany
United Kingdom
France
Italy
Spain
Rest of Europe
Asia-Pacific China
Japan
South Korea
India
Australia
New Zealand
Rest of Asia-Pacific
Middle East and Africa United Arab Emirates
Saudi Arabia
South Africa
Rest of Middle East and Africa
By Platform
Application Management
Device Management
Network Management
Video Content Management
By Device
Mobility Devices
Enterprise Computing
Room-based Endpoints
By Service
Managed
Professional
By Deployment Model
Public Cloud
Private Cloud
Hybrid Cloud
By End-user Industry
Government and Defense
BFSI
Healthcare and Life Sciences
IT and Telecom
Media and Entertainment
Manufacturing
Education
Retail and E-Commerce
Other End-user Industries
By Geography
North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe Germany
United Kingdom
France
Italy
Spain
Rest of Europe
Asia-Pacific China
Japan
South Korea
India
Australia
New Zealand
Rest of Asia-Pacific
Middle East and Africa United Arab Emirates
Saudi Arabia
South Africa
Rest of Middle East and Africa
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Key Questions Answered in the Report

What is the video as a service market size forecast for 2030?

The video as a service market size is expected to reach USD 14.5 billion by 2030.

Which region is growing fastest in the video as a service market?

Asia-Pacific is projected to register a 17% CAGR from 2025 to 2030, the highest among all regions.

Why are hybrid-cloud deployments gaining traction?

Organisations want public-cloud elasticity for live events while moving recordings on premises for compliance, propelling a 19% CAGR in hybrid models.

Which industry vertical shows the strongest growth outlook?

Healthcare is accelerating at an 18.5% CAGR as hospitals expand virtual wards and remote patient monitoring.

How do carbon-reduction goals influence adoption?

Enterprises substitute business travel with video, generating validated CO₂e savings that feed directly into ESG reports and carbon-credit strategies.

What role does AI play in the video as a service industry?

AI enhances searchability, compliance auditing, translation, and sentiment analysis of video assets, extending value beyond live meetings into structured knowledge bases.

Page last updated on: June 28, 2025

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