Managed Testing Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)

The market can be segmented by Type of Delivery Model (Onshore, Offshore), Size of Organisation (Small & Medium Enterprises, Large Enterprises), End-user Vertical (Healthcare, BFSI, Retail, Government, Other End-user Verticals) and Geography.

Market Snapshot

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Study Period: 2018 - 2026
Base Year: 2020
Fastest Growing Market: North America
Largest Market: North America
CAGR: 10.5 %

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Market Overview

The Global Managed Testing Services Market was valued at USD 35.8 billion a CAGR of 10.5% over the forecast period (2021 - 2026). North America is the fastest growing and the largest market, since many global companies are expanding their footprint in this region.

  • As consumers expect businesses to provide personalized content and seamless experience across all channels, focus on quality assurance and testing is rising.
  • As businesses continue to grow, it becomes more essential and more challenging to have business applications support multiple business units with sufficient maturity and robustness. This is helping in the rise of managed testing services.
  • However, lack of skilled workforce is a major challenging factor for the market. It required certain expertise to understand customer requirements and apply the right kind of testing method. This implies increase in training cost for the companies.

Scope of the Report

Every organization aims at delivering the best possible results while setting their standards for gaining higher ROI. Managed testing services can help organizations to identify risks and minimize them to increase the efficiency of a software product -- web or mobile. The companies deliver it by onshore or offshore delivery model to industries such as Healthcare, BFSI, Retail and Government. 

Geography
North America
Europe
Asia Pacific
Latin America
Middle East & Africa

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Key Market Trends

Healthcare to Witness the Highest Growth

  • The healthcare business model is undergoing a significant shift towards a patient-centric and preventive healthcare system with a focus on improving the quality of the care
  • With the increasing demand for interoperability, regulatory compliance, and the end-user technology (mobile, multiple OS) compliance, testing of healthcare applications today involves deep technology expertise, significant time and resources, and costs.
  • India-based Cigniti offers Healthcare and LifeSciences software testing solutions for lifescience and healthcare players such as hospitals, pharmaceutical companies, healthcare services, clinical labs, diagnostic centers, third-party administrators (TPA), payers, medical equipment manufacturers, healthcare ISVs, and research organizations. 
  • New Jersey-based Citius Tech offers various kinds of testing for healthcare industry. Some of them are listed below --
  1. Functional Testing -- Testing of healthcare workflows across the enterprise (e.g. IHE, HITSP)
  2. Medical Imaging Testing -- Includes specialized test automation tools for medical imaging (e.g. MESA, DVTK, Mirth)
  3. Conformance Testing -- Testing conformance to healthcare industry frameworks and security requirements (e.g. Meaningful Use, HIPAA, FDA requirements, VA requirements)
  4. Interoperability Testing -- Testing conformance to interoperability standards (e.g. HL7, FHIR, DICOM, NCPDP, CCD/CDA) by using industry standard testing tools. 
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North America to Dominate the Market

  • The market in North America is growing due to the presence of vendors, especially in Canada. 
  • Having presence in the US, QAwerk focuses on testing games, mobile and desktop applications, and websites. About 60% of the company’s projects fall under the category of long-term collaboration. The industries that QAwerk works with are eGovernment, eCommerce, startups, business automation, media and entertainment, and data mining.
  • OnPath Testing provides testing services to the businesses on any development stage (early, growth, or mature), as well as VC and Dev companies, with attention towards the specifics of each stage. Its major clients are OpenWave, English360, AirCell, Thomson Reuters, MapQuest. 
  • In April 2019, PQA announced the official launch of PLATO Sask Testing, an Indigenous-owned-and-led tech company that will become the only dedicated software testing company in Saskatchewan, Canada.
  • A Canadian government ministry contacted QA Consultants to attempt test automation that had previously failed. The manual test effort involved regression test execution that was no longer viable. QA Consultants’ skilled Test Automation experts developed both an automation framework and scripts for use in their regular regression testing.
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Competitive Landscape

The market is fragmented with both big and small vendors offering testing and quality assurance services. The market is dominated by vendors who provide other services as well, such as Capgemini as well as vendors who provide exclusively testing services, such as Qualitest. 

  • October 2019 - Qualitest is expanding its employee base with new locations in Austin; Texas, Lisbon, Portugal and Mexico City; Mexico. The expansions will address the needs of a growing client base and continue to support ongoing business development in fast-growing industries, including financial services, media and entertainment, retail, consumer goods, technology, gaming and telecoms.
  • August 2019 - ADTRAN Inc announced its fully-managed, cloud-based performance test solution, purpose-built to streamline data collection and reporting for network operators that utilize the Connect America Fund (CAF) program. 
  • May 2018 - Qualitest acquired Testing Services Division of Orasi Software, an Atlanta-based software reseller and professional services company. The acquisiiton will significantly expand QualiTest’s presence in the U.S., particularly in the Southeast and Midwest, and bring a strong customer portfolio including major Tier 1 multinational corporation. 

Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Deliverables

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Introduction to Market Drivers and Restraints

    3. 4.3 Market Drivers

    4. 4.4 Market Restraints

    5. 4.5 Value Chain / Supply Chain Analysis

    6. 4.6 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.6.1 Threat of New Entrants

      2. 4.6.2 Bargaining Power of Buyers/Consumers

      3. 4.6.3 Bargaining Power of Suppliers

      4. 4.6.4 Threat of Substitute Products

      5. 4.6.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION

    1. 5.1 Geography

      1. 5.1.1 North America

      2. 5.1.2 Europe

      3. 5.1.3 Asia Pacific

      4. 5.1.4 Latin America

      5. 5.1.5 Middle East & Africa

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles

      1. 6.1.1 Capgemini SE

      2. 6.1.2 Wipro Ltd.

      3. 6.1.3 Testhouse Ltd.

      4. 6.1.4 Qualitest Ltd.

      5. 6.1.5 Hexaware Technologies Inc.

      6. 6.1.6 Prolifics Corp Ltd

      7. 6.1.7 Microexcel Inc

      8. 6.1.8 Flatworld Solutions Pvt Ltd.

      9. 6.1.9 Codoid

      10. 6.1.10 Miracle Software Systems Inc

    2. *List Not Exhaustive
  7. 7. INVESTMENT ANALYSIS

  8. 8. MARKET OPPORTUNITIES AND FUTURE TRENDS

**Subject to Availability

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Frequently Asked Questions

The Managed Testing Services Market market is studied from 2018 - 2026.

The Managed Testing Services Market is growing at a CAGR of 10.5% over the next 5 years.

North America is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2020.

Capgemini SE, Wipro Ltd, Testhouse Ltd, Qualitest Ltd, Hexaware Technologies Inc. are the major companies operating in Managed Testing Services Market.

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