Integrated Workplace Management System Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

The market can be segmented by Type of Solution (Real estate and lease Management, Facilities and Space Management, Asset & Maintenance Management, Project Management, Environmental Sustainability, and Other Solutions), Service (Professional Services, Managed Services), Deployment (Cloud, On-Premise), and Geography.

Market Snapshot

integrated workplace management system market
Study Period: 2018 - 2026
Base Year: 2021
Fastest Growing Market: North America
Largest Market: North America
CAGR: 13.4 %
 integrated workplace management system market size

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Market Overview

The Global Integrated Workplace Management System Market is expected to register a CAGR of 13.4% over the forecast period (2021 - 2026). The need for streamlining operations as well as connecting people and processes is causing the market to grow.

  • Demand for increased productivity and cost reduction as businesses become complex is driving the market growth. It also provides real-time visibility into managing the impact of changing workplace dynamics. Also, as energy cost is rising, enterprises are focusing more on reducing energy utilization. According to IBM, energy costs represent 23 % of the total occupancy costs of facilities, which would lead to exponential adoption of workplace management systems.
  • Lack of expertise to maintain the deployed integrated workplace management system is a challenging factor which is restraining the market growth. Also, there are majority of SMEs which are yet to explore the advantages of integrated workplace management system.

Scope of the Report

An Integrated Workplace Management System (IWMS) is also called Computer-aided Facility Management (CAFM). It helps management executives deliver an accurate picture of their facilities data. It also enables them to utilize reports and dashboards with embedded key performance indicators to quickly identify areas within the facilities where they might be experiencing inefficiencies. 

By Type of Solution
Real Estate and Lease Management
Facilities and Space Management
Asset & Maintenance Management
Project Management
Environmental Sustainability
Other Solutions
By Service
Professional Services
Managed Services
By Deployment
North America
United States
United Kingdom
Rest of Europe
Rest of Asia-Pacific
Latin America
Rest of Latin America
Middle East & Africa
United Arab Emirates
Saudi Arabia
Rest of Middle-East & Africa

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Key Market Trends

Real Estate Management to Dominate the Market

  • The major driver for adoption of real estate management software is growing awareness of connected buildings and the need to use technology in order to provide a better environment for the occupants. 
  • Further with increase in online marketplaces for renting and lodging such as Airbnb, HomeAway and Homestay, it is compelling the real estate sector to help to identify opportunities to improve the environmental condition and extend the life cycle of real estate and facility assets.
  • It leads to ease for real estate executives to collaborate and work virtually, It also enables every department to attain transparency in every other process and take informed decisions. 
  • Siemens Real Estate deployed Planon’s Accelerator software which incorporates Computer Aided Facility Management (CAFM) for delivering efficient management of the entire real estate lifecycle. 
  • IBM's TRIRIGA solution delivers an integrated workplace management system that integrates functional models across real estate, capital projects, facilities and workplace operations within a single technology platform.
 integrated workplace management system market share

North America to Occupy Major Share

  • Cloud-based offerings are forecasted to dominate the market in this region since Cisco forecasts that North America will maintain largest share of cloud workloads as well as highest traffic volume by 2020. 
  • North America's average GRESB Score (70) was higher than the global average (68) in 2018, indicating a better sustainability performance of real estate and infrastructure portfolios and assets. Thus real estate sector is forecasted to grow in future, highlighting the importance of real estate management software in this region. 
  • In August 2019, California State University replaced its legacy system for an integrated workplace management system to improve its maintenance management, space management, integrated services management and mobile capabilities. 
  • In March 2018, Brown Univerisy selected Planon to implement smart campus technology for their facilities management services, which was aimed to transform the campus experience for their students, faculty, staff and visitors.
  • Molina Healthcare was facing challenges as their facilities expanded. After embracing an  Integrated Workplace Management System software, disparate and manual processes were brought into one solution, which lead to cost-cutting and better accounting of services. 
integrated workplace management system market report

Competitive Landscape

The market is fragmented due to increasing demand for improved decision making and ensuring cost-effective operations. 

  • September 2019 - California State University, Long Beach (CSULB) has deployed Planon Universe, an integrated workplace management system (IWMS) to enhance its campus experience. It aims to improve its maintenance management, space management, integrated services management, and mobile capabilities.
  • September 2019 -  Archibus launched Archibus Cloud that aligns organizations with best practices in agile, people-centric workplaces, featuring a simplified interface and cloud-based delivery model that makes it easier to implement, update, scale, and realize rapid time-to-value.
  • September 2019 - The UK Foreign and Commonwealth Office (FCO) selected MRI Software’s Horizon CRE solution as an Integrated Workplace Management System (IWMS) for properties and assets in 220 locations around the world.

Major Players

  1. Planon B.V.

  2. AssetWorks LLC

  3. ARCHIBUS Inc.

  4. IBM Corporation

  5. Flairsoft

 Planon B.V., AssetWorks LLC, ARCHIBUS Inc., IBM Corporation, Flairsoft, Trimble Inc., NJW Ltd., FM: Systems

Table of Contents


    1. 1.1 Study Assumptions

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Demand for Increased Productivity and Cost Reduction is Driving the Market Growth

    3. 4.3 Market Restraints

      1. 4.3.1 Lack of Expertise to Maintain the Deployed System is Discouraging the Market Growth

    4. 4.4 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry


    1. 5.1 By Type of Solution

      1. 5.1.1 Real Estate and Lease Management

      2. 5.1.2 Facilities and Space Management

      3. 5.1.3 Asset & Maintenance Management

      4. 5.1.4 Project Management

      5. 5.1.5 Environmental Sustainability

      6. 5.1.6 Other Solutions

    2. 5.2 By Service

      1. 5.2.1 Professional Services

      2. 5.2.2 Managed Services

    3. 5.3 By Deployment

      1. 5.3.1 Cloud

      2. 5.3.2 On-Premise

    4. 5.4 Geography

      1. 5.4.1 North America

        1. United States

        2. Canada

      2. 5.4.2 Europe

        1. United Kingdom

        2. Germany

        3. France

        4. Rest of Europe

      3. 5.4.3 Asia-Pacific

        1. China

        2. India

        3. Japan

        4. Rest of Asia-Pacific

      4. 5.4.4 Latin America

        1. Mexico

        2. Brazil

        3. Rest of Latin America

      5. 5.4.5 Middle East & Africa

        1. United Arab Emirates

        2. Saudi Arabia

        3. Rest of Middle-East & Africa


    1. 6.1 Company Profiles

      1. 6.1.1 Planon B.V.

      2. 6.1.2 AssetWorks LLC

      3. 6.1.3 ARCHIBUS Inc.

      4. 6.1.4 IBM Corporation

      5. 6.1.5 Flairsoft

      6. 6.1.6 Trimble Inc.

      7. 6.1.7 NJW Ltd.

      8. 6.1.8 FM: Systems

      9. 6.1.9 MRI Software LLC

      10. 6.1.10 Lucernex Inc

    2. *List Not Exhaustive


**Subject to Availability
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Frequently Asked Questions

The Integrated Workplace Management System Market market is studied from 2018 - 2026.

The Integrated Workplace Management System Market is growing at a CAGR of 13.4% over the next 5 years.

North America is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2021.

Planon B.V., AssetWorks LLC, ARCHIBUS Inc., IBM Corporation, Flairsoft are the major companies operating in Integrated Workplace Management System Market.

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